Big Data Bypasses C-Suite


Everywhere you turn today it seems like someone is hawking something to do with big data—today’s corporate “must have”. It seems that all the buzz and hype usually gets down to some very tactical...

Designing A Smart Calendar for Businesses


For the past several months I’ve used a couple of smart calendars: Sunrise, and Tempo. I used to use Cue as well before they were bought by Apple. These tools all (kind of) automate stuff I used to...

Google and the Social CRM Business


Relax, CRM vendors. Google is not getting into the customer relationship management business (CRM) anytime soon. But they should. Google seems to understand the Social CRM needs of small and medium...

Microsoft Just Put These 3 Companies Out Of Business


Zendesk. Autotask. Freshdesk. These are three great little companies that make three excellent help desk/customer service management applications. But they, like others in this niche, could be in...
    






Vin Gupta’s InfoFree.com Reinvents CRM and Lead Gen Tools For Small Business


A Series of Forbes Insights Profiles of Thought Leaders Changing the Business Landscape:  Vinod Gupta, Founder and CEO, InfoFree.com… Legendary pioneer of database marketing and lead generation...
    






Salesforce Introduces its New CRM Platform Salesforce1


Salesforce1 happens to be a new CRM platform developed by Salesforce.com. It will be a forum for the developer community, emancipated software distributors and clientele. Applications and third party...