Samsung Electronics, one of the leaders of home appliances, is now introducing a new way for customers to report product issues: by photos.The move is a step away from the traditional reporting of...
Ferrari’s latest creation of wheels and metal comes courtesy of its One-Off program. This happens to be the Ferrari SP38. It has just been launched and its keys were recently handed over to a loyal...
Ferrari’s latest creation of wheels and metal comes courtesy of its One-Off program. This happens to be the Ferrari SP38. It has just been launched and its keys were recently handed over to a loyal...
The German manufacturer of luxury cars, Daimler has set out to provide a series of customer services. One of these is a single voice activated application that will be available to the drivers at any...
Apple is working on the roll out that will bring a new type of use to the iMessage platform. That new type of use is for businesses that want to allow their customers to use iMessage to talk with...
Every year the American Customer Satisfaction Index or ACSI survey is published and it looks at how happy people are with their smartphones. In the latest version of the satisfaction index for the...
Blue Origin seems to have found its very first customer who will ride on its New Glenn space rocket. This rocket is meant to orbit the moon.Also a video clip showing how the rocket will launch and...
Finnish technology firm Nokia on Thursday rolled out major updates in its "Motive Customer eXperience Solutions" (CXS) software portfolio with advanced machine-learning capabilities to reduce costs...
The previous weeks have not been very pleasant for Samsung. You may be thinking the company had seen its worse when it set for a recall twice and then actually cancelled the Galaxy Note 7 device all...
It may be counter-intuitive, but the more positive online reviews a product gets may actually lead to a net negative profit for the retailer, new research has found.A team of researchers from...