In early August, we reported that the Matrix One $90 tablet was finally available for sale, but it now seems that the celebration was a bit pre-mature. Anyone who might've ordered the bargain bin slate must now wait for the company to move through a mess of red tape, as Matrix One has revealed that all of its shipments have been delayed at customs. While the company hasn't given any specific reason for the holdup, it's since suspended the ordering process as it waits for the current shipments to clear. For its part, Matrix One states that it's diligently working toward a resolution and promises to provide further updates as they become available. If you're concerned about your order, feel free to hit up the company directly. You'll find everything you need in Matrix One's full statement after the break.
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You know Sennheiser's pissed when it holds a press conference just to talk about its anti-counterfeit efforts. In Guangzhou yesterday, the German audio company brought along two executives to debut its new authentication technologies on its retail packaging: a shiny Tesa PrioSpot authenticity label plus a "fool-proof" online look-up system. For the former, President of Corporate Services Volker Batels claims it's treated as securely as one would with cash money, in the sense that it has many visible and invisible features.
There's also a QR code plus its corresponding label ID printed below the foil, and scanning the former or entering the latter on qr-sennheiser.com returns a virtual copy of the foil label plus a visual description. If what you have matches the label on the screen then hakuna matata. But if the code's been looked up many times already, the website will also give you a warning like in the screenshot after the break -- chances are the label's been duplicated, so potential buyers should always check this before handing the money over.
Marc Vincent, the company's President of Greater China, aims to have this "urgent project" covering most products by the end of this year. "We have been fighting counterfeits for five years with some result, but now we have officially declared war on counterfeiting," Mr. Vincent said in a stern voice. "Manufacturers of counterfeit products are social parasites. They really damage our reputation."
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HTC-branded crates have been trickling through customs for ten days already, following a total clamp-down earlier in May, but it's only now that they're able to pass through without lengthy extra checks. The manufacturer says it has "completed the review process with US Customs" and that it is "confident that we will soon be able to meet the demand for our products." That obviously raises the question as to why the HTC One X and EVO 4G LTE devices were held up in the first place. The ITC had earlier ruled that HTC infringed on an Apple patent about data detection, concerning a handset's ability to recognize and move around personal data, for example between the contact entry and the calendar, and it had given HTC until April to remove that feature. HTC agreed to that, but it appears customs officials initially needed to check every box to ensure that products arriving in the US were of the compliant type. Meanwhile, the LTE part of the EVO 4G is still waiting for its luggage.Permalink | | Email this | Comments
Still waiting for your HTC handset to make its way through customs? Ratchet your hopes just a smidge higher, because the company says it's making progress. "Some models have gone through inspection and been released to our carriers customers," the firm stated in an investor statement today. HTC explained that each of the contested models needs to be reviewed by officials before release, and assures customers that it is working with customs to speed along the process. Which devices are making it through? "We don't have the status of each specific device at this time," HTC says, "We remain confident that this issue will be resolved soon." Sure, that's not much to go off of, but we'll take what we can get.Permalink | | Email this | Comments