Instacart tries to encourage COVID-19 vaccinations with a $25 stipend

Instacart has been covering some COVID-19 costs for shoppers, and that now includes vaccines — although its latest help might not thrill everyone. As of February 1st, the grocery delivery service will give eligible American and Canadian shoppers a $2...

Instacart will cover the cost of its shoppers’ COVID-19 screenings

Instacart will cover the cost of COVID-19 screenings and virtual medical appointments for shoppers until the end of the year. The company ran a pilot project on that front earlier in the summer in Pennsylvania and Washington, DC, and now it’s rolling...

Instacart takes steps to discourage ‘tip baiting’

Instacart is responding to scrutiny over “tip baiting” by discouraging attempts to stiff shoppers. The grocery delivery service will now require that customers leave feedback if they remove tips entirely, and will reduce the tipping window from three...

Senators ask FTC to investigate Instacart over ‘tip baiting’

Tip baiting, where delivery service customers promise generous tips to couriers only to stiff them afterward, is a scummy practice — and politicians want to know if companies are letting it slide. A group of US senators led by Brian Schatz have sent...