Recommended Reading: Facebook moderator PTSD

Bodies in seats Casey Newton, The Verge The job of moderating toxic content on social media is a daunting task. It also takes a massive psychological toll on those doing it. The Verge has first-hand accounts from the worst-performing Facebook mode...

Leaked emails show Facebook is still struggling to tackle hate speech

On the same day that Facebook announced it was banning white nationalism from its platforms, journalists obtained a lengthy email chain involving Instagram's content moderators, highlighting their struggle to crack down on anti-Semitism.

Facebook says it has ‘work to do’ improving moderator job conditions

Facebook hasn't been shy about hiring thousands of moderators to screen content that violates its policies, but there hasn't been much insight into conditions for those moderators. And unfortunately, it doesn't look great -- The Verge posted an expo...