Many high profile brands and companies have a customer service chat bot function on their website. Indeed, some research suggests that by 2020 conversational AI will be the main go-to for customer support in large organizations. But as the current te...
Voice assistants typically need a little nudge to listen to your commands. From "Hey, Siri," to "Hello, Google," to "Alexa," they all need to hear something (called a wake word or phrase) before doing your bidding. It's the same in the car. With the...
Infotainment systems are a mixed bag. There are very few truly good ones, but even if an automaker can pull off a solid interface, it's mired by latency thanks to a slow processor. Typically these in-car systems usually aren't up to par with the offe...
Microsoft has released a new app called Dictate. It's an add-in for Word, Outlook and Powerpoint and uses Cortana's speech-recognition technology to let you speak what you want to type.
Smart toys can certainly inject some life into playtime, but they raise big privacy concerns when an internet connection is involved... and if you believe some critics, at least a few toys have crossed the line. Over 18 privacy groups are filing com...
Just as fingerprint sensors have made smartphones more useful and secure, voice-authentication tech is making the dreaded call to customer services that bit more convenient. Following TalkTalk and fellow bank HSBC's example, Barclays has also introdu...
The days of digging out that grubby Post-it note with your telephone account password scrawled on are over for TalkTalk customers. From today, you'll only need your vocal cords to prove you are who you say you are. That's because TalkTalk has introdu...
At the 2014 Consumer Electronics Show (CES), voice recognition specialist Nuance unveiled Dragon Assistant, a voice-activated personal assistant for Intel-powered computers and laptops running Windows 8. It’s not as smart – or sexy – as Samantha from Spike Jonze’s Her, but it’s a start.
Dragon Assistant works a lot like Siri, Kinect and other voice-activated assistants. To start using it, you just have to say “Hey Dragon.” From that point you can then use everyday language to open applications, search online and of course dictate text. The program’s voice can be set to either “British Butler” or ”American Female.” Aww man, no German Shepherd?
See that? Now we’re all Dragonborn. Nuance says Dragon Assistant is already available on various Acer, Dell, HP and Lenovo laptops, ultrabooks, tablets and all-in-one computers, with ASUS and Toshiba computers to follow suit this year. Like other voice assistants, you’ll need an Internet connection to use all of Dragon Assistant’s features, although it can still execute certain commands even when you’re offline. Check out the Dragon Assistant support page for more on that.
Some hiring has been going on in Boston, Massachusetts by Apple. The people happen to be those working on the SIRI team. The team members also worked for a Nuance according to Xconomy's recent report...
For Nuance, it's not enough that Dragon Mobile Assistant spares Android users from pecking at the keyboard -- with the app's new 4.0 upgrade, those users can sometimes avoid contact altogether. Dragon Mobile Assistant can now detect when you're in a moving car and automatically invoke a Driver Mode that relies solely on voice recognition and feedback, keeping your focus on the road. Accordingly, the upgrade builds in spoken notifications for inbound calls, messages, upcoming meetings and Facebook updates. There's also voice-aware email and customizable wake up commands. All told, 4.0 is a big boost for Android fans who see touchscreens as old hat; if you do, you can grab the update shortly (if not already) through Google Play.
Many high profile brands and companies have a customer service chat bot function on their website. Indeed, some research suggests that by 2020 conversational AI will be the main go-to for customer support in large organizations. But as the current te...
Voice assistants typically need a little nudge to listen to your commands. From "Hey, Siri," to "Hello, Google," to "Alexa," they all need to hear something (called a wake word or phrase) before doing your bidding. It's the same in the car. With the...
Infotainment systems are a mixed bag. There are very few truly good ones, but even if an automaker can pull off a solid interface, it's mired by latency thanks to a slow processor. Typically these in-car systems usually aren't up to par with the offe...
Microsoft has released a new app called Dictate. It's an add-in for Word, Outlook and Powerpoint and uses Cortana's speech-recognition technology to let you speak what you want to type.
Smart toys can certainly inject some life into playtime, but they raise big privacy concerns when an internet connection is involved... and if you believe some critics, at least a few toys have crossed the line. Over 18 privacy groups are filing com...
Just as fingerprint sensors have made smartphones more useful and secure, voice-authentication tech is making the dreaded call to customer services that bit more convenient. Following TalkTalk and fellow bank HSBC's example, Barclays has also introdu...
The days of digging out that grubby Post-it note with your telephone account password scrawled on are over for TalkTalk customers. From today, you'll only need your vocal cords to prove you are who you say you are. That's because TalkTalk has introdu...
