T-Mobile tackles lousy customer service with ‘Team of Experts’

It's no secret that a lot of carrier tech support is lousy. It's not just that you have to wade through menus -- it's that you're often pushed between support agents who only have the foggiest idea of your service history and are encouraged to get y...

Google Assistant can play songs from Pandora Premium

Pandora's Plus and ad-supported users have been able to listen using Google Home for almost two years, and the streaming service is now meshing more tightly with Google Assistant. Starting today, Premium listeners can use their voice to play on-deman...

Snapchat lets third-party apps use its AR camera, Bitmoji and more

Snap is bringing the walls of its closed gardens tumbling down, as it's opened up a rumored developer platform to let third-party creators use Snapchat features in other apps, and bring their own tools to Snapchat. Off the bat, that means you'll star...