Epic will cover refunds for unhappy ‘Shenmue 3’ backers

You might be less inclined to panic the next time a game you've crowdfunded becomes an Epic Games Store exclusive -- particularly if you're a Shenmue fan. Ys Net has informed Shenmue 3 backers that it will (with Epic's financial support) accept refu...

Activision offers ‘Guitar Hero Live’ refunds after songs vanish

Activision appears to be learning a hard lesson about the risks of tying a music game to a subscription service. The publisher has launched a "voluntary refund program" for Americans who can prove they bought Guitar Hero Live between December 1st, 2...

Epic’s updated game store refund policy matches Steam

The Epic Games Store wasn't all that refund-friendly on launch. You could only ask for two refunds in an entire year (albeit after unlimited hours of play), and you had to submit details like your IP address in a support ticket to have a hope of gett...

Amazon offers refunds for dodgy solar eclipse glasses

Did you buy a low-cost pair of eclipse glasses hoping to watch the August 21st solar eclipse without spending a fortune? Amazon might be reaching out to you. The company has confirmed a recent Verge report that it's "proactively" refunding purchases...

Amazon offers refunds for dodgy solar eclipse glasses

Did you buy a low-cost pair of eclipse glasses hoping to watch the August 21st solar eclipse without spending a fortune? Amazon might be reaching out to you. The company has confirmed a recent Verge report that it's "proactively" refunding purchases...