FTC fines Office Depot $25 million for bogus virus scans

Office Depot agreed this week to pay a $25 million settlement with the Federal Trade Commission for allegedly lying to customers in order to get them to pay for tech support. The retailer offered consumers a free virus scan, which would claim to the...

This Five-Year-Old Is a Microsoft Certified Professional

When you hear the words “Microsoft Certified Professional” you probably either think of a white guy in his 30s or the fact that all that phrase really means is that the pro in question is certified to be able to properly install Windows and troubleshoot Windows installations. What you don’t think of is a five-year-old. Despite your thoughts, Ayan Qureshi squeaked by in the test with a minimum score of 700 out of 1000 to become what can only be assumed to be the youngest ever Microsoft Certified Professional just before his sixth birthday.

ayan_microsoft-certifiedzoom in

His dad, an IT professional, says of his son that “He used to sit next to me and watch me very carefully,” so the dad started showing him the basics of how to use a computer, and soon enough Ayan had his own little workshop set up where he could mess around with operating systems. His services are not on the market yet, because he’s wisely focusing on school, but he is continuing to learn about computers and IT. If he chooses that as a career, I imagine he won’t have trouble getting work.

[via Wired]

Samsung launches customer service app on Android as proof that it Cares

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Worried that Samsung is too busy selling millions of devices to care about you, the individual consumer? Fear not, for the company has released an app to prove its unconditional dedication to your happiness, and it's appropriately called Samsung Cares. The program serves as a hub for online support, offering how-to videos, troubleshooting guides, FAQs and service ticket tracking. Oh, and for those who don't own a Samsung device but still want the sweet reassurance of the company's interest in your well-being (or perhaps you just use other products made by Sammy), the free app can be downloaded on any phone or tablet running Android 2.1 or higher. Head to the source to grab a copy for yourself.

Samsung launches customer service app on Android as proof that it Cares originally appeared on Engadget on Thu, 17 May 2012 08:32:00 EDT. Please see our terms for use of feeds.

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