T-Mobile relaunches its TV service with an AI viewing guide

T-Mobile hasn't been quick to fulfill its promises of launching TV service, but it finally has something to show following all the early hype: it's launching TVision Home, a rebranded and retuned version of Layer3's broadband-based IPTV service. It'...

T-Mobile’s streaming TV service will include Viacom channels

T-Mobile hasn't given up on its plans to introduce a TV service. Rumors circulated that the company would launch a TV offering in 2018, and while that clearly didn't happen, it looks like we might actually see it this year. Today, T-Mobile and Viacom...

T-Mobile tackles lousy customer service with ‘Team of Experts’

It's no secret that a lot of carrier tech support is lousy. It's not just that you have to wade through menus -- it's that you're often pushed between support agents who only have the foggiest idea of your service history and are encouraged to get y...