Netflix is starting to look like a precision machine. The company modestly exceeded expectations for the fourth quarter, adding 2.3 million subscribers in the U.S. and more than 4 million overall,...
Verizon Wireless has added a new Share Everything data plan to its line that lets people that don’t need a lot of data each month get into a new device on the cheap. The new plan has a scant 250MB of...
The Internet of Things (IoT) seemed to be an underlying theme of this year’s Consumer Electronics Show (CES), with companies showing off cloud-connected Crock-Pots, heart monitors, and even bed mats...
“Zappos Says Goodbye To Bosses,” was the recent headline in the Washington Post. “Zappos is going holacratic: no job titles, no managers, no hierarchy,” wrote Aimee Groth in Quartz. “Gurus Gone Wild...
The first of the year can be overwhelming for many people. Even with the best of intentions, people overspend and are left with credit card bills to pay off. We go into the season confident we can...
Happy New Year! 2014 has the potential to be a great year, especially if you aren’t stressed about money. Fortunately, with countless personal finance apps, saving money is easier than ever. If...
December brings many traditions: enjoying the holidays, wrapping up projects from the year that’s ending, and gearing up for the year ahead. One piece of the process is evaluating how you did in...
I’ve written a few times recently about the ways new content models are emerging online and influencing film, television, and studio marketing. We’re used to seeing television and film content ending...
Forget about New Year’s resolutions. How about a New Year’s to-do list? Maybe it’s just a matter of semantics, but making a list of what you want to accomplish financially could be a great way to...
As a customer service consultant and speaker, my feeling is that, at its heart, customer service is customer service, period. It’s humans — and the systems and technology created by those humans —...