Around a year ago, Google unveiled Duplex, an AI-powered feature that can call businesses and book appointments for you. Ahead of this year's I/O, Google revealed the other half of the equation, a virtual customer service agent that can automatically...
Google’s CallJoy is an AI phone operator for small businesses
Around a year ago, Google unveiled Duplex, an AI-powered feature that can call businesses and book appointments for you. Ahead of this year's I/O, Google revealed the other half of the equation, a virtual customer service agent that can automatically...
After months of hype, Google's reservation-placing Duplex AI is available to the general public -- if only just. The company has confirmed to VentureBeat that Duplex is rolling out to a "small group" of Pixel phone users in "select cities." It wasn...
Do you want to be one of the first everyday users to try Google's phone-calling Duplex AI? You'd better have a Pixel device. Google has announced that Pixel users in the US will be the first to have access to the feature in November. If you live in A...
It sounds like Google's scary-natural AI voice calling could wind up in a call center. An unnamed insurance company has shown interest in the tech, according to The Information, where Duplex could "handle simple and repetitive customer calls" before...
When Google unveiled the Duplex phone-calling reservation AI at I/O last month, the world was shook. Despite the potential convenience it presented, the system's ability to mimic human inflections in conversation was uncanny and borderline-creepy. Ba...
Google talked about a lot at this year's I/O developer conference, but one demo quickly stole the show: a male voice on a phone, making a restaurant reservation. The restaurant was real, but the person making the call wasn't — it was Google Ass...
I laughed along with most of the audience at I/O 2018 when, in response to a restaurant rep asking it to hold on, Google Assistant said "Mmhmm". But beneath our mirth lay a sense of wonder. The demo of Google Duplex, "an AI system for accomplishing r...
During Google I/O today, the company announced that Assistant will soon be able to make appointments and reservations for you even when they can't be booked online. It's powered by a new technology called Google Duplex and it will be rolling out as a...