It's no secret that a lot of carrier tech support is lousy. It's not just that you have to wade through menus -- it's that you're often pushed between support agents who only have the foggiest idea of your service history and are encouraged to get y...
T-Mobile tackles lousy customer service with ‘Team of Experts’
It's no secret that a lot of carrier tech support is lousy. It's not just that you have to wade through menus -- it's that you're often pushed between support agents who only have the foggiest idea of your service history and are encouraged to get y...
Nine Inch Nails will not sell tickets online for its just-announced "Cold and Black and Infinite" theater tour this fall. Instead, NIN mastermind Trent Reznor is going old-school in an effort to beat the ticket bots: You'll have to wait in line at th...
Ticketmaster envisions a future wherein you no longer need either a physical or a digital ticket to get into a venue. Its parent company Live Nation, has announced that the ticket sales giant has teamed up with and invested in a face recognition comp...
Twitter wasn't kidding when it promised a flurry of video. The social network has announced more than 30 video deals, including a slew of live shows. To begin with, Twitter has landed a Formula 1 deal: The @f1 account will stream a live post-race s...
How the government could fix Facebook
Julia Angwin,
The Atlantic
There are a number of issues surrounding the Facebook and Cambridge Analytica saga. Perhaps the most prominent one is the question of whether or not the social network needs to be re...
Mark Zuckerberg wants virtual reality to be less isolating, so Facebook is working on "Venues." Think of them like VR social spaces where you can meet up with friends to watch concerts like the ones Live Nation is pumping out. Venues make a lot of se...
Entertainment company Live Nation is making it easier to find concerts you'll actually be interested in with a tailor-made gig-finding experience that learns your location and musical preferences. Open the Concert Finder bot through Messenger, search...
The people behind Hamilton aren't just counting on laws to combat ticket bots -- they're enlisting the help of the ticket providers as well. Ticketmaster has revealed that it will use its recent Verified Fan feature to give you a better chance of see...
If you weren't already convinced that live VR concerts are hitting the mainstream, you might be now. Samsung is partnering with Live Nation (which is no stranger to the concept) to offer a Coldplay concert in VR on August 17th at 9:30PM Eastern. If...