‘Patreon is giving creators more tools to attract free subscribers

Posted on 25/06/2024 by Karissa Bell

Patreon is continuing its push to expand beyond its roots as a paid membership platform. The company, which added new chat features and free membership options last year, is giving creators more ways to interact with their fans even if they aren’t paying subscribers.

The company says its creators have already seen more than 30 million sign-ups for free memberships, which allow fans to get updates and follow the work of creators and artists they like without committing to a monthly subscription. Now, creators will also be able to add non-paying members to Patreon’s Discord-like chats. Additionally, creators will be able to offer a live chat and custom countdown timer to tease new work.

For fans who aren’t yet paying for a membership, Patreon will add the ability for creators to sell access to past posts and collections so people will have a way to access previously paywalled content without committing to a recurring subscription. (The company added one-time purchases for digital products like podcast episodes last year.) Creators will also have the ability to offer limited-time gift subscriptions to fans.

For Patreon, the changes are meant to help creators become less reliant on platforms like Instagram, YouTube and TikTok where engagement and views are often dependent on another company’s algorithm. At a time when platforms’ payouts to creators are reportedly dwindling — The Wall Street Journal reported last week that making a living as a creator has gotten significantly harder over the last year as dedicated creator funds shrink — Patreon is spinning its platform as place where creators can connect with their “real fans” and actually make money.

“Creators want a place where people can sign up to see their future work… and then actually see it,” the company explains in a blog post. “They don’t want to keep chasing likes or follower counts in a constantly changing system they have no control over.”

This article originally appeared on Engadget at https://www.engadget.com/patreon-is-giving-creators-more-tools-to-attract-free-subscribers-130049968.html?src=rss

Spotify’s Basic plan returns to $11 a month by cutting audiobooks

Posted on 21/06/2024 by Will Shanklin

Spotify has a new plan for US subscribers that keeps you on the old $11 monthly pricing — as long as you don’t mind ditching audiobooks. The new Basic tier includes the music and podcast content you get from Premium but without 15 hours of audiobook access, a recently added feature we suspect many subscribers don’t care about anyway. Spotify said earlier this month it would hike Premium prices to $12 per month, beginning in July.

The Basic plan echoes one it rolled out in the UK last month. That one costs £11 per month compared to £12 for Premium with audiobook content.

Some have suspected Spotify’s audiobook push has nefarious motives. Earlier this month, the National Music Publishers’ Association asked the Federal Trade Commission to investigate the move, going as far as calling the company’s audiobook integration “a scheme to increase profits by deceiving consumers and cheating the music royalty system.” The NMPA complaint claims Spotify will pay about $150 million less in music royalties over the next year because of its audiobook fusion. Spotify told Engadget it did nothing wrong and rejected the accusations.

Spotify has been penny-pinching in other areas. It was reported last year that the company planned to overhaul its royalty model. One alleged part of that plan was to demonetize tracks earning less than five cents per month, pushing out some indie artists without established audiences.

Spotify also laid off around 9,000 employees late last year, citing “the gap between our financial goal state and our current operational costs.”

You can switch to the audiobook-free tier (which is now live) by navigating to your account page, then “Manage your plan” and “Change plan” and picking Basic. If you’re a new subscriber, you can choose the Basic option when signing up.

Update, June 21, 2024, 2:36 PM ET: This story has been updated to note that the ability to sign up for the Basic plan is now live.

This article originally appeared on Engadget at https://www.engadget.com/spotifys-basic-plan-returns-to-11-a-month-by-cutting-audiobooks-163804267.html?src=rss

Instagram is reportedly recommending sexual Reels to teens as young as 13

Posted on 20/06/2024 by Mariella Moon

Instagram is recommending Reels with sexual content to teenagers as young as 13 even if they aren't specifically looking for racy videos, according to separate tests conducted by The Wall Street Journal and Northeastern University professor Laura Edelson. Both of them created new accounts and set their ages to 13-years-old for the tests, which mostly took place from January until April this year. Apparently, Instagram served moderately racy videos from the beginning, including those of women dancing sensually or those that focus on their bodies. Accounts that watched those videos and skipped other Reels then started getting recommendations for more explicit videos.

Some of the recommended Reels contained women pantomiming sex acts, others promised to send nudes to users who comment on their accounts. The test users were also reportedly served videos with people flashing their genitalia, and in one instance, the supposed teen user was shown "video after video about anal sex." It took as little as three minutes after the accounts were created to start getting sexual Reels. Within 20 minutes of watching them, their recommended Reels section was dominated by creators producing sexual content.

To note, The Journal and Edelson conducted the same test for TikTok and Snapchat and found that neither platform recommended sexual videos to the teen accounts they created. The accounts never even saw recommendations for age-inappropriate videos after actively searching for them and following creators that produce them.

The Journal says that Meta's employees identified similar problems in the past, based on undisclosed documents it saw detailing internal research on harmful experiences on Instagram for young teenagers. Meta's safety staff previously conducted the same test and came up with similar results, the publication reports. Company spokesperson Andy Stone shrugged off the report, however, telling The Journal: "This was an artificial experiment that doesn’t match the reality of how teens use Instagram." He added that the company "established an effort to further reduce the volume of sensitive content teens might see on Instagram, and have meaningfully reduced these numbers in the past few months."

Back in January, Meta introduced significant privacy updates related to teen user protection and automatically placed teen users into its most restrictive control settings, which they can't opt out of. The Journals' tests were conducted after those updates rolled out, and it was even able to replicate the results as recently as June. Meta released the updates shortly after The Journal published the results of a previous experiment, wherein it found that Instagram’s Reels would serve "risqué footage of children as well as overtly sexual adult videos" to test accounts that exclusively followed teen and preteen influencers.

This article originally appeared on Engadget at https://www.engadget.com/instagram-is-reportedly-recommending-sexual-reels-to-teens-as-young-as-13-121626058.html?src=rss

YouTube’s community notes feature rips a page out of X’s playbook

Posted on 17/06/2024 by Will Shanklin

YouTube is borrowing a page from X (Twitter) and adding a community notes feature ahead of the 2024 US election. The company wants the short viewer-created blurbs to add relevant context to videos, such as pointing out misinformation or old footage passed off as new.

Notes will roll out initially as a pilot program for “a limited number of eligible contributors,” who will receive an invitation via email or Creator Studio. The invited participants will need to have an active YouTube account in good standing.

During the pilot phase, “third-party evaluators” will rate notes’ helpfulness to help train the system. YouTube says it wants to launch notes gradually to test and fine-tune the feature before making it more widely available. Look no further than YouTube’s often toxic video comments to see why that’s necessary.

Once the feature is calibrated and widely available, you’ll see them under videos “if they’re found to be broadly helpful.” Viewers will be asked to rate notes as “helpful,” “somewhat helpful” or “unhelpful” — and tell them why (for example, it cites good sources or is written clearly).

Note ratings will be determined by a bridging-based algorithm, which looks for connections among disparate groups. For example, if people who have historically rated things differently agree on a particular note’s helpfulness, that one will more likely appear. It sounds like the system could still be abused, especially considering how many online tribes today share an unflinching belief in the same debunked misinformation. But hey, we’ll reserve judgment until we see it in action.

The feature is awfully similar to one that was rolled out initially under the Jack Dorsey era of Twitter and expanded globally after Elon Musk bought the company in 2022. At the time, Musk described the feature as “a gamechanger for improving accuracy on Twitter.” X, as it’s known today, isn’t exactly known for its accuracy, but YouTube apparently saw something worth copying in the crowd-sourced context.

As for when you will see community notes, YouTube says the pilot will launch on mobile in the US first. The company anticipates mistakes during this test phase as it tweaks its algorithms. Everyone else in the US can expect to see notes appear “in the coming weeks and months.”

This article originally appeared on Engadget at https://www.engadget.com/youtubes-community-notes-feature-rips-a-page-out-of-xs-playbook-162145673.html?src=rss

LinkedIn’s AI job coach can write your cover letters and edit your resumé

Posted on 13/06/2024 by Karissa Bell

Last year, LinkedIn began experimenting with AI-powered tools for job seekers on its platform. Now the company has added a bunch of new capabilities for its premium subscribers who are #OpentoWork, including personalized resumé, AI-assisted cover letters and more conversational job searches.

The changes are meant to speed up some of the most tedious aspects of looking for a new role. For example, the revamped job search feature now allows you to look for roles with queries like “find me a marketing job that’s fully remote and pays at least $100,000 a year,” or “find business development roles in biotech.” Those are all relatively simple descriptions but anyone who has searched for jobs on LinkedIn (without the help of AI) knows that it can often be a struggle to narrow down job listings with keywords.

Once you find a role you’re interested in, the built-in assistant can give you feedback on your qualifications and help with your application. You can upload a copy of your current resumé and LinkedIn’s AI will provide tips on what to update based on the job description. This can include suggestions on specific experiences to highlight or the ability to rewrite entire sections of the document. Likewise, LinkedIn can generate cover letters based on your experience and the job you want to apply for.

The company gave me a preview of these tools and I thought it did a surprisingly decent job for a first attempt at a cover letter. It incorporated specific details from my profile and the tone didn’t feel as robotic as much of the AI-written text I’ve encountered. Of course, as a journalist, I like to believe I can still write a better cover letter than an AI. But, I can see how the tool could be useful for people applying to dozens of jobs at once, especially since many companies use AI software to whittle down applications anyway.

LinkedIn product manager Rohan Rajiv says that these tools are meant to be more of a jumping off point for users rather than an all-in-one solution. “What we want to do is make it easy for folks who have a difficult time telling their story, have a difficult time staring at a blank screen trying to put something together to at least get started,” he tells Engadget.

But he also notes that the company is still in the relatively early stages of its AI push and it could eventually automate more of the job application process. “The next horizon is going to be … can you just do that for me,” he says. “You can almost imagine people thinking about it from an agent standpoint, and helping you get things done.”

This article originally appeared on Engadget at https://www.engadget.com/linkedins-ai-job-coach-can-write-your-cover-letters-and-edit-your-resume-130033553.html?src=rss

News on social media is a fractured mess, Pew study indicates

Posted on 12/06/2024 by Karissa Bell

Pew Research and the Knight Foundation just put out a pair of lengthy reports on how Americans are experiencing news and politics on social media. There are a number of noteworthy stats in the research but, for me, it mostly underscores that news distribution is kind of a mess.

It’s not that news has disappeared from X, TikTok, Facebook and Instagram, but the way that most users are encountering news content is vastly different from platform to platform. And much of what people say they are seeing is not coming from journalists and media organizations but influencers other unconnected accounts.

Perhaps unsurprisingly, the researchers found that most people aren’t on social media to follow news. A minority of TikTok (41 percent), Instagram (33 percent) and Facebook (37 percent) users reported that “getting news” was a “major or minor” reason they used the platform. X, as Pew points out, was a notable exception, with 65 percent of people reporting news as a reason they use the service.

That may not be especially surprising, given Twitter’s long-running reputation as a news source and Meta’s more recent shift away from the media industry. And even though majorities of Facebook, Instagram and TikTok said they didn’t seek out news, most people reported that they see some kind of news-related content on the platforms.

But when you dig into the kind of news participants say they see, the top categories were opinions and “funny posts” about current events. Look at the breakdown below: opinions and funny posts were significantly more prevalent than news articles or “information about a breaking news event” on every platform. (Again, the only exception was X, where people said they see articles at roughly the same rate as “funny posts” about the news.)

Most of the news-related content people see is opinions and funny posts.

It’s also striking to consider the sources for news-related posts reported by the study's participants. On every platform except X, the top source of news and news-related content is not journalists or media orgs. On Facebook and Instagram, it’s friends and family, and on TikTok it’s “other people.” The “other people” category is also quite high for X, with 75 percent saying they see news from these accounts. This suggests that much of the news content people see on X and TikTok is being driven by those platforms’ recommendation algorithms.

News sources looks very different on each platform.

While Pew typically repeats the same sorts of studies at regular intervals, allowing readers to extrapolate trends over time, this study is brand new, so unfortunately, we don’t have historical data to compare all these stats to. But they do broadly reflect what many in the media industry have been experiencing over the last few years. Publishers are getting far less traffic from social media, and news is increasingly filtered through influencers, meme creators and random algorithmically-surfaced accounts. It’s also worth noting that for every platform, most people said that at least “sometimes” they see inaccurate news. And for X, which had the biggest share of news consumers and people seeing journalistic content, 86 percent of participants reported seeing news that “seems inaccurate.”

The report’s authors don’t draw a conclusion about what this all means in general, let alone in an election year when there is increasing anxiety about the spread of AI-fueled misinformation. But the report suggests that finding reliable and accurate news on social media is far from straightforward.

This article originally appeared on Engadget at https://www.engadget.com/news-on-social-media-is-a-fractured-mess-pew-study-indicates-140001507.html?src=rss

X is officially making likes (mostly) private for everyone

Posted on 12/06/2024 by Mariella Moon

Thanks to X showing what its users "like" on its platform, politicians and public personalities have been caught looking at salacious and unsavory tweets in the past. Now, the platform formerly known as Twitter is making likes mostly private, and according to company chief Elon Musk, it's an important change so that people can "like posts without getting attacked for doing so." The company originally launched the ability to hide the likes tab as a perk for X Premium subscribers last year. "[K]eep spicy likes private," X said when it announced the new feature.

This week we’re making Likes private for everyone to better protect your privacy.

– You will still be able to see posts you have liked (but others cannot).

– Like count and other metrics for your own posts will still show up under notifications.

– You will no longer see who…
— Engineering (@XEng) June 11, 2024

In a new tweet, X's Engineering account has revealed that the social network is making likes private for everyone this week. Users will no longer be able to see who liked someone else's post, which means likes on the platform will no longer cause PR crises for public figures who like sexual, hateful and other unpalatable posts in general. They can still see who liked their tweets, however, along with their like count and other metrics for their own posts.

This rollout kills one reason for getting a premium subscription, though. The company's advertising revenue took a nosedive last year, and it launched two new tiers for its subscription service to help solve some of its financial woes. The Premium+ tier costs users $16 per month and removes ads from their timelines, while the cheapest tier costs users $3 a month and doesn't come with the website's blue checkmark.

This article originally appeared on Engadget at https://www.engadget.com/x-is-officially-making-likes-mostly-private-for-everyone-035837613.html?src=rss

Messenger’s new community chats don’t need to be connected to Facebook groups

Posted on 08/06/2024 by Mariella Moon

Meta will now let you create massive community chats on Messenger with people you aren't connected to in any way. Back in 2022, the company launched community chats for Facebook Groups, giving people belonging to the same groups an easy way to talk in real time. While that community feature is tied to groups on the social network, this one isn't — it will let use Messenger like Discord to connect with as many as 5,000 random people using the app.

The company didn't post an announcement, but it confirmed the new feature's rollout to TechCrunch. All community chats will be displayed in one place inside the Messenger app, with each one having a "Home" space where administrators can post updates and announcements. According to Meta's Help page for the feature, it's "not available to everyone or on all platforms at this time." You'll know if you're part of this rollout if you see the option to create a new community in the left menu of your Messenger app on mobile.

If you do create a community, you'll get the power to remove someone from the chat, report or remove content and delete the chat altogether. All members can issue shareable invites, though, so communities have the potential to grow big beyond the initial participants' circle. The fact that this flavor of Facebook chats is meant for public conversations, however, also means that you'd have to be more careful of what you share. It's not just current members who'll be able to see what you've said, but also future members other people invite.

As TechCrunch notes, you could use the new option to make chats for schools, organizations, neighborhoods and other groups with a large number of potential members. It could also be a more convenient and better option than WhatsApp's similar community chats feature, since the app needs to be connected to a phone number.

This article originally appeared on Engadget at https://www.engadget.com/messengers-new-community-chats-dont-need-to-be-connected-to-facebook-groups-131511680.html?src=rss