Microsoft engineer who raised concerns about Copilot image creator pens letter to the FTC

Microsoft engineer Shane Jones raised concerns about the safety of OpenAI’s DALL-E 3 back in January, suggesting the product has security vulnerabilities that make it easy to create violent or sexually explicit images. He also alleged that Microsoft’s legal team blocked his attempts to alert the public to the issue. Now, he has taken his complaint directly to the FTC, as reported by CNBC.

“I have repeatedly urged Microsoft to remove Copilot Designer from public use until better safeguards could be put in place,” Jones wrote in a letter to FTC Chair Lina Khan. He noted that Microsoft “refused that recommendation” so now he’s asking the company to add disclosures to the product to alert consumers to the alleged danger. Jones also wants the company to change the rating on the app to make sure it’s only for adult audiences. Copilot Designer’s Android app is currently rated “E for Everyone.”

Microsoft continues “to market the product to ‘Anyone. Anywhere. Any Device,’” he wrote, referring to a promotional slogan recently used by company CEO Satya Nadella. Jones penned a separate letter to the company’s board of directors, urging them to begin “an independent review of Microsoft’s responsible AI incident reporting processes.”

An image of a banana bed.
A sample image (a banana couch) generated by DALL-E 3 (OpenAI)

This all boils down to whether or not Microsoft's implementation of DALL-E 3 will create violent or sexual imagery, despite the guardrails put in place. Jones says it’s all too easy to “trick” the platform into making the grossest stuff imaginable. The engineer and red teamer says he regularly witnessed the software whip up unsavory images from innocuous prompts. The prompt “pro-choice," for instance, created images of demons feasting on infants and Darth Vader holding a drill to the head of a baby. The prompt “car accident” generated pictures of sexualized women, alongside violent depictions of automobile crashes. Other prompts created images of teens holding assault rifles, kids using drugs and pictures that ran afoul of copyright law.

These aren’t just allegations. CNBC was able to recreate just about every scenario that Jones called out using the standard version of the software. According to Jones, many consumers are encountering these issues, but Microsoft isn’t doing much about it. He alleges that the Copilot team receives more than 1,000 daily product feedback complaints, but that he’s been told there aren’t enough resources available to fully investigate and solve these problems.

“If this product starts spreading harmful, disturbing images globally, there’s no place to report it, no phone number to call and no way to escalate this to get it taken care of immediately,” he told CNBC.

OpenAI told Engadget back in January when Jones issued his first complaint that the prompting technique he shared “does not bypass security systems” and that the company has “developed robust image classifiers that steer the model away from generating harmful images.”

A Microsoft spokesperson added that the company has “established robust internal reporting channels to properly investigate and remediate any issues”, going on to say that Jones should “appropriately validate and test his concerns before escalating it publicly.” The company also said that it's “connecting with this colleague to address any remaining concerns he may have.” However, that was in January, so it looks like Jones’ remaining concerns were not properly addressed. We reached out to both companies for an updated statement. 

This is happening just after Google’s Gemini chatbot encountered its own image generation controversy. The bot was found to be making historically inaccurate images, like Native American Catholic Popes. Google disabled the image generation platform while it continues to work on a fix.

This article originally appeared on Engadget at https://www.engadget.com/microsoft-engineer-who-raised-concerns-about-copilot-image-creator-pens-letter-to-the-ftc-165414095.html?src=rss

Microsoft engineer who raised concerns about Copilot image creator pens letter to the FTC

Microsoft engineer Shane Jones raised concerns about the safety of OpenAI’s DALL-E 3 back in January, suggesting the product has security vulnerabilities that make it easy to create violent or sexually explicit images. He also alleged that Microsoft’s legal team blocked his attempts to alert the public to the issue. Now, he has taken his complaint directly to the FTC, as reported by CNBC.

“I have repeatedly urged Microsoft to remove Copilot Designer from public use until better safeguards could be put in place,” Jones wrote in a letter to FTC Chair Lina Khan. He noted that Microsoft “refused that recommendation” so now he’s asking the company to add disclosures to the product to alert consumers to the alleged danger. Jones also wants the company to change the rating on the app to make sure it’s only for adult audiences. Copilot Designer’s Android app is currently rated “E for Everyone.”

Microsoft continues “to market the product to ‘Anyone. Anywhere. Any Device,’” he wrote, referring to a promotional slogan recently used by company CEO Satya Nadella. Jones penned a separate letter to the company’s board of directors, urging them to begin “an independent review of Microsoft’s responsible AI incident reporting processes.”

An image of a banana bed.
A sample image (a banana couch) generated by DALL-E 3 (OpenAI)

This all boils down to whether or not Microsoft's implementation of DALL-E 3 will create violent or sexual imagery, despite the guardrails put in place. Jones says it’s all too easy to “trick” the platform into making the grossest stuff imaginable. The engineer and red teamer says he regularly witnessed the software whip up unsavory images from innocuous prompts. The prompt “pro-choice," for instance, created images of demons feasting on infants and Darth Vader holding a drill to the head of a baby. The prompt “car accident” generated pictures of sexualized women, alongside violent depictions of automobile crashes. Other prompts created images of teens holding assault rifles, kids using drugs and pictures that ran afoul of copyright law.

These aren’t just allegations. CNBC was able to recreate just about every scenario that Jones called out using the standard version of the software. According to Jones, many consumers are encountering these issues, but Microsoft isn’t doing much about it. He alleges that the Copilot team receives more than 1,000 daily product feedback complaints, but that he’s been told there aren’t enough resources available to fully investigate and solve these problems.

“If this product starts spreading harmful, disturbing images globally, there’s no place to report it, no phone number to call and no way to escalate this to get it taken care of immediately,” he told CNBC.

OpenAI told Engadget back in January when Jones issued his first complaint that the prompting technique he shared “does not bypass security systems” and that the company has “developed robust image classifiers that steer the model away from generating harmful images.”

A Microsoft spokesperson added that the company has “established robust internal reporting channels to properly investigate and remediate any issues”, going on to say that Jones should “appropriately validate and test his concerns before escalating it publicly.” The company also said that it's “connecting with this colleague to address any remaining concerns he may have.” However, that was in January, so it looks like Jones’ remaining concerns were not properly addressed. We reached out to both companies for an updated statement. 

This is happening just after Google’s Gemini chatbot encountered its own image generation controversy. The bot was found to be making historically inaccurate images, like Native American Catholic Popes. Google disabled the image generation platform while it continues to work on a fix.

This article originally appeared on Engadget at https://www.engadget.com/microsoft-engineer-who-raised-concerns-about-copilot-image-creator-pens-letter-to-the-ftc-165414095.html?src=rss

Instagram finally lets you edit DMs

Instagram launched direct messaging tools way back in 2013, but there hasn’t been a way to edit them after the fact. That changes today. Meta just rolled out a software update for the Instagram app that finally allows for DM edits, with one major caveat. You only have 15 minutes to make any changes.

Here’s how it works. Once you send a direct message and realize you made a huge blunder, like “accidentally” professing your love to an old college buddy, just press and hold on the sent message. This will create a dropdown menu. Look for “edit” and make the required changes. Nobody will ever be the wiser, as long as you got there within 15 minutes.

The Instagram pin feature.
Meta

This isn’t the only change to DMs found with today’s update. You can also pin up to three of your favorite direct messages on top of the feed, which is useful in the case of ongoing conversations. This can be done with standard one-on-one chats and group chats. Just hold on the conversation tab, look for the dropdown and tap “pin” to make the move.

The update also makes it easier to toggle read receipts on and off, depending on personal preference. The rest of today’s new features are cosmetic. There are new DM themes, and some include unique animations. Finally, the update features a way to save your favorite stickers in your DMs for easy access. Just hold on the sticker and it’ll be there next time you want it.

Meta’s constantly making changes to Instagram. Back in January, it began testing a feature that lets users access a secondary photo grid that only close friends can see. Late last year, the app got customizable story templates.

This article originally appeared on Engadget at https://www.engadget.com/instagram-finally-lets-you-edit-dms-183412692.html?src=rss

Instagram finally lets you edit DMs

Instagram launched direct messaging tools way back in 2013, but there hasn’t been a way to edit them after the fact. That changes today. Meta just rolled out a software update for the Instagram app that finally allows for DM edits, with one major caveat. You only have 15 minutes to make any changes.

Here’s how it works. Once you send a direct message and realize you made a huge blunder, like “accidentally” professing your love to an old college buddy, just press and hold on the sent message. This will create a dropdown menu. Look for “edit” and make the required changes. Nobody will ever be the wiser, as long as you got there within 15 minutes.

The Instagram pin feature.
Meta

This isn’t the only change to DMs found with today’s update. You can also pin up to three of your favorite direct messages on top of the feed, which is useful in the case of ongoing conversations. This can be done with standard one-on-one chats and group chats. Just hold on the conversation tab, look for the dropdown and tap “pin” to make the move.

The update also makes it easier to toggle read receipts on and off, depending on personal preference. The rest of today’s new features are cosmetic. There are new DM themes, and some include unique animations. Finally, the update features a way to save your favorite stickers in your DMs for easy access. Just hold on the sticker and it’ll be there next time you want it.

Meta’s constantly making changes to Instagram. Back in January, it began testing a feature that lets users access a secondary photo grid that only close friends can see. Late last year, the app got customizable story templates.

This article originally appeared on Engadget at https://www.engadget.com/instagram-finally-lets-you-edit-dms-183412692.html?src=rss

Saber Interactive may escape Embracer’s death hug and become a private company

Saber Interactive has reportedly found an exit strategy from the death grip of its parent company, Embracer Group AB. Bloomberg reported Thursday that “a group of private investors” will buy the studio in a deal worth roughly $500 million. Saber would then become a private company with about 3,500 employees.

Engadget emailed a spokesperson from Saber for confirmation about the alleged buyout. The studio declined to comment.

The alleged agreement would be one of Embracer’s most significant cost-cutting moves since the collapse of a reported $2 billion deal with a group backed by Saudi Arabia’s sovereign wealth fund. Some criticized the imperiled deal as the gaming equivalent of “sportswashing,” using popular sporting acquisitions and partnerships to boost beleaguered governments’ global images. That followed US intelligence’s conclusion that the Saudi regime murdered The Washington Post reporter Jamal Khashoggi in late 2018.

Other cost-cutting moves at Embracer have included laying off about 900 employees in September, cutting another 50 or so jobs at Chorus developer Fishlabs and implementing more layoffs at Tiny Tina’s Wonderland developer Lost Boys Interactive, Beamdog, Crystal Dynamics and Saber subsidiary New World Interactive. Embracer also closed Saints Row studio Volition Games and Campfire Cabal.

Still from Star Wars: The Knights of the Old Republic. Two people and a droid stand outside on a bridge in a very Star Wars-y environment. Buildings, ships, towers.
LucasArts / Aspyr

According to Bloomberg, Saber’s sale won’t affect the studio’s role in developing an upcoming Star Wars: Knights of the Old Republic (KOTOR) remake. That game has already changed hands once: One of Saber’s Eastern European studios took over from Aspyr Media in the summer of 2022.

Aspyr had reportedly already been working on the game for years before providing a demo for Lucasfilm and Sony in June 2022; a week later, Aspyr fired its design director and art director. (Reports of the KOTOR demo costing a disproportionate amount of time and money may indicate a possible reason for the fallout.) By late that summer, Saber had taken over the development of the highly anticipated — and indefinitely delayed — remake.

Embracer bought Saber for $525 million in 2020 as it scooped up gaming studios left and right. It acquired at least 27 companies during that period, folding some of them (Demiurge Studios and New World Interactive) into Saber. Bloomberg reports that the deal to sell Saber to private investors includes an option to “bring along multiple Embracer subsidiaries.”

One studio that’s far too big to be included in this transaction is Borderlands developer Gearbox Entertainment. However, Kotaku reported Thursday that Gearbox CEO Randy Pitchford told staff this week that a decision about the studio’s future had been made. He allegedly said he’d be able to share more details with them next month.

In the meantime, a cloud of uncertainty envelops Gearbox — and Embracer’s other remaining studios. “I’ve personally been looking for roles elsewhere not just due to the Embracer layoff fears, but due to pay,” an anonymous developer reportedly said to Kotaku. “Vague and in a holding pattern is definitely par for the course at the moment and has been for most of 2023.”

This article originally appeared on Engadget at https://www.engadget.com/saber-interactive-may-escape-embracers-death-hug-and-become-a-private-company-203623311.html?src=rss

Saber Interactive may escape Embracer’s death hug and become a private company

Saber Interactive has reportedly found an exit strategy from the death grip of its parent company, Embracer Group AB. Bloomberg reported Thursday that “a group of private investors” will buy the studio in a deal worth roughly $500 million. Saber would then become a private company with about 3,500 employees.

Engadget emailed a spokesperson from Saber for confirmation about the alleged buyout. The studio declined to comment.

The alleged agreement would be one of Embracer’s most significant cost-cutting moves since the collapse of a reported $2 billion deal with a group backed by Saudi Arabia’s sovereign wealth fund. Some criticized the imperiled deal as the gaming equivalent of “sportswashing,” using popular sporting acquisitions and partnerships to boost beleaguered governments’ global images. That followed US intelligence’s conclusion that the Saudi regime murdered The Washington Post reporter Jamal Khashoggi in late 2018.

Other cost-cutting moves at Embracer have included laying off about 900 employees in September, cutting another 50 or so jobs at Chorus developer Fishlabs and implementing more layoffs at Tiny Tina’s Wonderland developer Lost Boys Interactive, Beamdog, Crystal Dynamics and Saber subsidiary New World Interactive. Embracer also closed Saints Row studio Volition Games and Campfire Cabal.

Still from Star Wars: The Knights of the Old Republic. Two people and a droid stand outside on a bridge in a very Star Wars-y environment. Buildings, ships, towers.
LucasArts / Aspyr

According to Bloomberg, Saber’s sale won’t affect the studio’s role in developing an upcoming Star Wars: Knights of the Old Republic (KOTOR) remake. That game has already changed hands once: One of Saber’s Eastern European studios took over from Aspyr Media in the summer of 2022.

Aspyr had reportedly already been working on the game for years before providing a demo for Lucasfilm and Sony in June 2022; a week later, Aspyr fired its design director and art director. (Reports of the KOTOR demo costing a disproportionate amount of time and money may indicate a possible reason for the fallout.) By late that summer, Saber had taken over the development of the highly anticipated — and indefinitely delayed — remake.

Embracer bought Saber for $525 million in 2020 as it scooped up gaming studios left and right. It acquired at least 27 companies during that period, folding some of them (Demiurge Studios and New World Interactive) into Saber. Bloomberg reports that the deal to sell Saber to private investors includes an option to “bring along multiple Embracer subsidiaries.”

One studio that’s far too big to be included in this transaction is Borderlands developer Gearbox Entertainment. However, Kotaku reported Thursday that Gearbox CEO Randy Pitchford told staff this week that a decision about the studio’s future had been made. He allegedly said he’d be able to share more details with them next month.

In the meantime, a cloud of uncertainty envelops Gearbox — and Embracer’s other remaining studios. “I’ve personally been looking for roles elsewhere not just due to the Embracer layoff fears, but due to pay,” an anonymous developer reportedly said to Kotaku. “Vague and in a holding pattern is definitely par for the course at the moment and has been for most of 2023.”

This article originally appeared on Engadget at https://www.engadget.com/saber-interactive-may-escape-embracers-death-hug-and-become-a-private-company-203623311.html?src=rss

The best iPhones for 2026: Which model should you buy?

Apple’s iPhone lineup has grown more complicated over the years, with multiple models targeting different kinds of buyers. Some prioritize camera performance and display quality while others focus on design or price, and not everyone needs the most powerful option on the shelf. If you’re planning an upgrade, the challenge isn’t whether Apple makes a good phone; it’s figuring out which iPhone actually makes sense for you based on how you use it.

We test every new iPhone Apple releases, comparing performance, cameras, battery life and long-term value. In this guide, we break down the current lineup to highlight the best iPhones for different needs, from the best all-around picks to more specialized options that trade raw power for affordability or style.

For consistency, our recommendations are based on Apple’s standard pricing for unlocked models sold directly through Apple. Deals from carriers, third-party retailers or refurbished sellers can shift the value math, but this guide is meant to help you choose the right model first — then decide where to buy it.

Plain ol' black is an option this time around.
The iPhone 16.
Billy Steele for Engadget

Apple is still selling the last-gen iPhone 16 and iPhone 16 Plus for $699 and $799, respectively, but the improvements made with the iPhone 17 have forced both devices into something of a no man’s land. The 16 Plus and its 6.7-inch display might be worth it if you want a large-screen iPhone for a much lower price than the iPhone 17 Pro Max, but you’ll miss out on the base model’s 120Hz always-on display and upgraded dual-camera setup. If you just want a usable iPhone for as little as possible, meanwhile, the iPhone 16e is acceptable for $100 less. In general, we think the iPhone 17 is worth the extra $100; its 6.3-inch display helps it split the difference between the 16 and 16 Plus anyway.

The bottom half of both the iPhone 16 Pro and iPhone 16 Pro Max standing on a table.
Brian Oh for Engadget

The best time to buy an iPhone, or really any product, is whenever you need one. But if you want to maximize how long your iPhone is considered “current,” plan to upgrade in late September. Apple almost always introduces its new core models around then. SE and “e” iPhones, meanwhile, have arrived between February and April, but those aren’t guaranteed annual releases.

Cash discounts on new unlocked iPhones are rare, so there usually isn’t much reason to wait for a deal before buying (as is often the case with Samsung or Google phones). Carriers will run their own sales, but those typically involve locking you into years-long service plans. The exception would be if you specifically want an older iPhone, since Apple typically cuts the price of its last-gen devices by $100 or more when it introduces a new model. So, for instance, if you know you won’t care about the inevitable iPhone 17’s upgrades, you could wait until that device is announced and get the iPhone 16 for a little cheaper.

This depends on the person and how they define “last.” If we had to give a broad estimate, we’d say most iPhone users keep their device between two and four years. If you’re particularly sensitive to performance and camera improvements, you might want to upgrade on the earlier side of that timeline. If you’re not as picky, you could hold out for even longer — though you’ll likely want to get a battery replacement sometime around the three- or four-year mark (or whenever you notice your battery life has severely degraded).

Software support shouldn’t be a problem regardless: Apple is renowned for keeping its devices up-to-date long-term, and the current iOS 26 update is available on iPhones dating back to 2019. Most of those older phones don’t support Apple Intelligence, so there isn’t total parity, but that’s not a big loss in the grand scheme of things.

Go to your iPhone’s Settings, then tap General > About. You should see the Model Name right near the top. You can also tap the Model Number below that, then verify the resulting four-digit code on Apple’s identification page to further confirm.

If you don’t want to use software, for whatever reason, you can also find your iPhone’s model number printed within its USB-C or Lightning port, if the device lacks a SIM tray. For older devices, you can alternatively find that number within the SIM slot or — if you’re still hanging onto an iPhone 7 or older — right on the back of the handset.

September 2025: We’ve overhauled this guide to reflect the release of the new iPhone Air and iPhone 17 series. The base iPhone 17 is our new top pick for most people, while the iPhone 17 Pro and Pro Max represent the best iPhones you can buy if money is no object. The iPhone Air is worth considering if you care about style above all else, while the iPhone 16e remains acceptable if you want the most affordable new iPhone possible.

August 2025: We’ve taken another pass to ensure our advice is still up-to-date and noted that we expect to Apple to launch new phones soon in September.

June 2025: We’ve lightly edited this guide for clarity and added a few common FAQs. Our picks remain unchanged.

February 2025: The new iPhone 16e replaces the iPhone 15 and iPhone 15 Plus as our “budget” pick. We’ve also removed our notes on the iPhone 14, iPhone 14 Plus, and iPhone SE (3rd generation), as each has been formally discontinued.

January 2025: We've made a few minor edits for clarity and ensured our recommendations are still up to date.

December 2024: We’ve made a few edits to reflect the release of Apple Intelligence, though our picks remain the same.

This article originally appeared on Engadget at https://www.engadget.com/mobile/smartphones/best-iphone-160012979.html?src=rss

Microsoft’s upcoming custom chip will be made by Intel

Intel's relatively new Foundry division — formerly known as Intel Foundry Services until earlier today — has just landed a notable order from a big name. According to Bloomberg and The Wall Street Journal, Microsoft CEO Satya Nadella announced that his company will be tapping into Intel's latest 18A (1.8nm) fabrication process for an upcoming in-house chip design. But given Intel's process roadmap, this means we likely won't be seeing Microsoft's new chip until 2025.

While neither company disclosed the nature of said silicon, Microsoft did unveil its custom-made Azure Maia AI Accelerator and Azure Cobalt 100 CPU server chips last November, with an expected rollout some time "early" this year to bolster its own AI services. The Cobalt 100 is based on Arm architecture, and it just so happens that Intel has been optimizing its 18A process for Arm designs since April last year (it even became an Arm investor later), so there's a good chance that this collaboration may lead to the next-gen Cobalt CPU.

In addition to the usual efficiency improvements as node size decreases, Intel 18A also offers "the industry's first backside power solution" which, according to IEEE's Spectrum, separates the power interconnect layer from the data interconnect layer at the top, and moves the former to beneath the silicon substrate — as implied by the name. This apparently allows for improved voltage regulation and lower resistance, which in turn enable faster logic and lower power consumption, especially when applied to 3D stacking.

Announced at Intel Foundry Direct Connect, Intel’s extended process technology roadmap adds Intel 14A to the company’s leading-edge node plan, in addition to several specialized node evolutions and new Intel Foundry Advanced System Assembly and Test capabilities. Intel also affirmed that its ambitious five-nodes-in-four-years process roadmap remains on track and will deliver the industry’s first backside power solution.
Intel

In Intel's Q4 earnings call, CEO Pat Gelsinger confirmed that "18A is expected to achieve manufacturing readiness in second half '24." Given that Intel's very own 18A-based processors — "Clearwater Forest" for servers and "Panther Lake" for clients — won't arrive until 2025, chances are it'll be a similar time frame for Microsoft's next chip.

At Intel's event earlier today, the exec shared an extended Intel Foundry process technology roadmap, which features a new 14A (1.4nm) node enabled by ASML's "High-NA EUV" (high-numerical aperture extreme ultraviolet) lithography system. According to AnandTech, this 14A leap may help Intel play catchup after its late EUV adoption for its Intel 4 (7nm) node, though risk production won't take place until the end of 2026.

Intel Foundry is the brainchild of Gelsinger, who launched this department right after he assumed the CEO role in February 2021, as part of his ambitious plan to put Intel up against the likes of TSMC and Samsung in the contract chip-making market. Before Microsoft, Intel Foundry's list of clients already include MediaTek, Qualcomm and Amazon. The company still aims to become "the second largest external foundry by 2030" in terms of manufacturing revenue, which it believes is achievable as early as this year.

This article originally appeared on Engadget at https://www.engadget.com/microsofts-upcoming-custom-chip-will-be-made-by-intel-063323035.html?src=rss

Google introduces a lightweight open AI model called Gemma

Google has released an open AI model called Gemma, which it says is created using the same research and technology that was used to build its Gemini AI models. The company says Gemma is its contribution to the open community and is meant to help developers "in building AI responsibly." As such, it also introduced the Responsible Generative AI Toolkit alongside Gemma. It contains a debugging tool, as well as a guide with best practices for AI development based on Google's experience.

The company has made Gemma available in two different sizes — Gemma 2B and Gemma 7B — which both come with pre-trained and instruction-tuned variants and are both lightweight enough to run directly on a developer's laptop or desktop computer. Google says Gemma surpasses much larger models when it comes to key benchmarks and that both model sizes outperform other open models out there. 

In addition to being powerful, the Gemma models were trained to be safe. Google used automated techniques to strip personal information from the data it used to train the models, and it used reinforcement learning based on human feedback to ensure Gemma's instruction-tuned variants show responsible behaviors. Companies and independent developers could use Gemma to create AI-powered applications, especially if none of the currently available open models are powerful enough for what they want to build. 

Google has plans to introduce even more Gemma variants in the future for an even more diverse range of applications. That said, those who want to start working with the models right now can access them through data science platform Kaggle, the company's Colab notebooks or through Google Cloud. 

This article originally appeared on Engadget at https://www.engadget.com/google-introduces-a-lightweight-open-ai-model-called-gemma-130053289.html?src=rss

Wyze camera security issue showed 13,000 users other owners’ homes

Some Wyze camera owners have reported that they were suddenly given access to cameras that weren't theirs and even got notifications for events inside other people's homes. Wyze cofounder David Crosby has confirmed the issue to The Verge, telling the publications that "some users were able to see thumbnails of cameras that were not their own in the Events tab." Users started seeing strangers' camera feeds in their accounts after an outage that Wyze said was caused by an Amazon Web Services problem. 

Crosby wrote in a post on the Wyze forum that the company's servers got overloaded, which corrupted some user data, after the outage. The security issue that resulted from that event then allowed users to "see thumbnails of cameras that were not their own in the Events tab." Users couldn't view those videos and could only see their thumbnails, he clarified, and they were not able to view live streams from other people's cameras. Wyze was able to identify 14 incidents before taking down the Events tab altogether. 

The company said it's going to notify all affected users and that it has forcibly logged out everyone who've recently used the Wyze app in order to reset tokens. "We will explain in more detail once we finish investigating exactly how this happened and further steps we will take to make sure it doesn’t happen again," Crosby added. 

While the company doesn't have a detailed explanation for what happened yet, its swift confirmation of the incident is a huge departure from how it previously dealt with a security flaw. Back in 2022, cybersecurity firm Bitdefender revealed that in March 2019, it informed Wyze of a major security vulnerability in the Wyze Cam v1 model. The company didn't inform customers about the flaw, however, and didn't even issue a fix until three years later.

Update, February 20 2024, 9:08PM ET: In an email received by Engadget, Wyze admits to affected users that "about 13,000 Wyze users received thumbnails from cameras that were not their own and 1,504 users tapped on them. Most taps enlarged the thumbnail, but in some cases an Event Video was able to be viewed." 

The company went on to explain that this glitch was caused by a mix-up of device ID and user ID mapping, due to a new third-party caching client library struggling to cope with the "unprecedented" data load from client devices rebooting all at once. Wyze promises to prevent this from happening again by adding "a new layer of verification" for connections, and that it'll look for more reliable client libraries to cope with such incidents.

This article originally appeared on Engadget at https://www.engadget.com/wyze-camera-security-issue-showed-13000-users-other-owners-homes-140059551.html?src=rss