Tag Archives: Professional Services

Amazon is shutting down its Kindle Vella serialized story platform in February 2025

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Amazon, in what it described as a "difficult decision," is winding down Kindle Vella and shutting it down completely in February 2025. When the company launched the serialized story platform in 2021, it said Vella was a way for readers to discover new fictional stories and a new way for authors to earn from the Kindle Direct Publishing service. But it hasn't caught on as it had hoped, Amazon explains on its website, and it has decided to throw in the towel three years after Vella's debut. 

Authors can only publish stories on Vella until December 4, which is also the last day readers can purchase tokens. While readers will no longer be able to purchase tokens after that, they can continue using those tokens to unlock episodes until the program closes in February. The good news for those who've been following specific authors or stories on Vella is that they won't lose their access to whatever episodes they've already unlocked even after the platform shuts down. They can always read the stories they've purchased in their library in the Kindle app for iOS and Android, though they can no longer open them on the web. Any token they don't use by February will be refunded. 

Responses to Vella have been pretty lukewarm since it became available. Some authors liked the fact that they could use it to earn money from unfinished stories, while some readers said they'd prefer getting a whole book instead of paying for installments. Personally, as someone who follows a lot of indie authors, I only know of one who publishes on Vella and very, very few readers who actually use it. Amazon tried drumming up interest earlier this year by making the first ten episodes of a story, instead of just three, available to readers for free. The company has also tried keeping authors on the platform by giving away bonuses, but its strategies probably didn't work enough to make it consider keeping Vella around longer. 

This article originally appeared on Engadget at https://www.engadget.com/apps/amazon-is-shutting-down-its-kindle-vella-serialized-story-platform-in-february-2025-120030125.html?src=rss

A new trailer for the Dune: Prophecy series just dropped

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A new trailer dropped on the opening day of the New York Comic Con for the new six-episode spinoff series Dune: Prophecy, a prequel to the recent films directed by Denis Villeneuve.

The new series will premiere November 17 at 9PM on HBO. Each episode will be available to stream on Max on Sundays following its TV broadcast.

The Dune prequel is based on the novel Sisterhood of Dune by Kevin J. Anderson and Brian Herbert, the son of Dune creator and science fiction writer Frank Herbert. The new HBO series takes place 10,000 years before the rise of Paul Atreides when the Bene Gesserit begins its ascension to power.

It tells the story of two Harkonnen sisters Valya and Tula, played by Emily Watson and Olivia Williams, who create the sisterhood that will inevitably become the Bene Gesserit, the social, spiritual and political order of powerful women seeking to control and shape the universe. Other members of the cast include Travis Fimmel, Jodhi May and Mark Strong.

This article originally appeared on Engadget at https://www.engadget.com/entertainment/tv-movies/a-new-trailer-for-the-dune-prophecy-series-just-dropped-212154554.html?src=rss

FCC now requires georouting for wireless calls to 988, the National Suicide Prevention Hotline

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The Federal Communications Commission has passed rules that will require all wireless calls to the 988 Lifeline to be georouted. Geographic routing ensures that attempts to reach the National Suicide Prevention Hotline for intervention services will be sent to the location where the call is placed rather than to the location of the caller's area code and exchange.

Once the rules take effect, national providers will have 30 days to implement georouting for these calls. Smaller, non-national providers have a timeline of 24 months to comply. The agency also issued a proposal that the same georouting policy be applied to texts sent to 988.

The FCC has taken several steps to expand the reach of the 988 Lifeline over the past few years. After voting to make the three-digit number the shortcut for reaching the National Suicide Prevention Hotline in 2020, the agency expanded the service to include text support in 2021. T-Mobile was one of the first telecoms to activate 988 for customers to access mental health services.

If you are struggling and need someone to listen, please, call 988. The full number is 1-800-273-8255 (1-800-273-TALK), or you can reach the Lifeline by webchat.

This article originally appeared on Engadget at https://www.engadget.com/mobile/fcc-now-requires-georouting-for-wireless-calls-to-988-the-national-suicide-prevention-hotline-192030468.html?src=rss

Uber is reportedly exploring an Expedia takeover

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Uber is reportedly exploring the idea of purchasing Expedia, one of the largest travel booking companies in the world, according to the Financial Times. Expedia, which is valued at $20 billion and which reported its highest-ever annual revenue in 2023, will be the company's biggest acquisition, if the deal does indeed push through. The Times says it's very early days, however, and Uber hasn't even made a formal offer for the travel company yet. It's still in the process of studying the implications of acquiring Expedia and has, over the past months, worked with advisers to figure out whether the deal is feasible and how it would be structured. 

The company's CEO, Dara Khosrowshahi, may have to sit out deal discussions, seeing as he used to be CEO of Expedia before he was hired by the ride-hailing service in 2017. He's still in its Board of Directors, as well. It doesn't sound like Khosrowshahi was the one who suggested the potential purchase, though — in its report, the Times said the idea was "broached by a third party."

Uber has had plans to become a wider travel booking platform for a while now. Khosrowshahi said he wanted Uber to be the "Amazon of transportation" from the time he joined the company. Since then, the ride-hailing service has added train, bus and flight bookings in some markets, and it has also made several large acquisitions. It purchased online food delivery service Postmates for $2.65 billion and alcohol delivery service Drizly for $1.1 billion before shutting it down three years later. The company also teamed up with Waymo and Cruise to offer autonomous rides in certain markets. As the Times notes, Uber became profitable for the first time in 2023 due to a renewed demand for rides and food delivery and could be a in a good position to acquire a company as big as Expedia. 

This article originally appeared on Engadget at https://www.engadget.com/big-tech/uber-is-reportedly-exploring-an-expedia-takeover-120038754.html?src=rss

FCC launches a formal inquiry into why broadband data caps are terrible

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The Federal Communications Commission announced that it will open a renewed investigation into broadband data caps and how they impact both consumer experience and company competition. The FCC is soliciting stories from consumers about their experiences with capped broadband service. The agency also opened a formal Notice of Inquiry to collect public comment that will further inform its actions around broadband data caps.

"Restricting consumers' data can cut off small businesses from their customers, slap fees on low-income families and prevent people with disabilities from using the tools they rely on to communicate," FCC Chairwoman Jessica Rosenworcel said. "As the nation’s leading agency on communications, it’s our duty to dig deeper into these practices and make sure that consumers are put first."

This topic has been a hot one of late, and the FCC launched another notice of inquiry about the practice of capping Internet access last year. In April 2024, the agency successfully required that ISPs offer clear information labels on their service plans, detailing additional fees, discounts, and upload and download speeds. Data caps could also come under additional fire as the FCC attempts to restore net neutrality rules, which classify broadband as an essential service. Returning net neutrality has not been a simple journey, however, as the agency faces legal challenges from broadband providers.

This article originally appeared on Engadget at https://www.engadget.com/big-tech/fcc-launches-a-formal-inquiry-into-why-broadband-data-caps-are-terrible-182129773.html?src=rss

Amazon will reportedly merge its pharmacy operations and some grocery-delivery services

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Amazon isn’t a stranger to acquiring various companies and services, but it’s finally taking steps to streamline its many acquisitions, as reported by The Information. PillPack, bought by Amazon in 2018, and Amazon Pharmacy, launched in 2020, are slowly being combined into one service. Amazon is also attempting to combine the online components of Whole Foods and Amazon Fresh, albeit in a different manner.

PillPack is a service that sends customers medication packs containing the required pills for a single day’s consumption, while Amazon Pharmacy is geared towards general purchases. One of the planned changes is to allow PillPack users to handle their orders using Amazon Pharmacy accounts. They can also use coupons and Prime discounts on their PillPack purchases. Additionally, Amazon Pharmacy will accept Medicare through PillPack in January.

Although Amazon has plans to expand Amazon Pharmacy to the UK, Canada and Australia, this hasn’t happened yet. The service remains US-only.

Right now, both pharmacy services already ship orders from the same facilities, which is a change from the previous arrangement. PillPack previously had its own facilities, and the change will make same-day deliveries in 20 new cities possible, bringing the total available locations close to 30 from less than 10 right now.

Amazon previously acquired Whole Foods in 2017, but it wasn’t connected to Amazon’s regular grocery deliveries or Amazon Fresh at all. Now, Amazon is placing popular items at Whole Foods and Amazon in Fresh centers in the US, UK, Italy and Spain. Shoppers can now stick to using only Amazon Fresh more often instead of buying from multiple stores at once. One driver can also deliver everything in a single order, which helps Amazon reduce costs.

Additionally, Amazon is testing a mini-warehouse located in a Whole Foods store that lets customers pick up orders. This warehouse stores products like Coca-Cola and Oreos, which aren’t allowed in Whole Foods stores due to policies. Amazon intends to help shoppers avoid visiting multiple stores due to a lack of products, a problem Whole Foods suffers from due to it stocking fewer brands.

This article originally appeared on Engadget at https://www.engadget.com/big-tech/amazon-will-reportedly-merge-its-pharmacy-operations-and-some-grocery-delivery-services-160914672.html?src=rss

Marriott reaches $52 million settlement over years of data breaches

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Marriott International is being taken to task after the hotel chain suffered multiple data breaches that exposed sensitive information for more than 344 million customers around the world. First, Marriott agreed to a settlement of $52 million with a group of 50 US attorneys general. According to Connecticut Attorney General William Tong, 131.5 million hotel customers in the states had their information compromised in the attacks on the hotels.

Second, a settlement with the Federal Trade Commission will require Marriott and its Starwood Hotels & Resorts subsidiary to implement a new information security system to protect against future data exposures. The FTC agreement includes measures such as data minimization, account review tools for its loyalty rewards programs and a link for guests to request deletion of their personal information.

Today's settlements center on three separate data breaches at Marriott and Starwood between 2014 and 2020 that allowed malicious actors to access passport information, payment card numbers, loyalty numbers, dates of birth, email addresses and other personal information. But cybersecurity issues have been an ongoing concern for these two businesses over the past decade. Hackers used "social engineering techniques" to access an employee computer and steal about 20GB of customer data. Marriott was also part of a larger attack on Pyramid Hotel Group in 2019. Starwood was victim of a data breach discovered in 2018; the company faced a fine of about $127.3 million in the UK for that incident.

This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/marriott-reaches-52-million-settlement-over-years-of-data-breaches-181327146.html?src=rss

Amazon to bring same-day prescription deliveries to nearly half of the US next year

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Amazon just announced a coming expansion of its same-day prescription delivery service, with 20 more cities and affiliated metro areas entering the program next year. This expansion will open up the feature to nearly half of US residents.

The company said it’s currently embedding pharmacies in many of its same-day delivery facilities to allow for the advanced rollout. The service already exists in cities like Miami, Phoenix and Seattle, but next year it’ll be coming to Boston, Dallas, Minneapolis, Philadelphia and around a dozen more national hotspots.

Amazon says that in most cases “a customer can order medication by 4PM and receive it at home by 10PM.” This is achieved via traditional delivery methods, though the company has been testing prescription delivery drones in Texas.

The delivery service is available via Amazon Pharmacy, which offers free shipments of prescriptions to Prime members. The service first launched in 2020 and has allowed the company to enter the healthcare space in a major way. Amazon also operates a virtual healthcare service, which is available in all 50 states.

The company recently boasted that it has doubled the number of customers it delivers prescriptions to. This number will likely shoot up even higher once the service becomes available in more cities next year.

This article originally appeared on Engadget at https://www.engadget.com/big-tech/amazon-to-bring-same-day-prescription-deliveries-to-nearly-half-of-the-us-next-year-185708164.html?src=rss

It’s the last day to get three months of Disney+ Basic for only $6

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With the rights to content from big studios and franchises like Disney, Pixar, Marvel, Star Wars and National Geographic, Disney+ is a streaming service that everyone knows and loves — so much so that it nabbed a spot as one of the best streaming services in our guide. Whether you look forward to sitting down on your couch ready to be whisked away to Marvel’s multiverse of TV shows, like the highly anticipated Agatha All Along, or want to keep the kids entertained with hit classics like Bluey, or Inside Out 2, Disney+ has great content for adults and kids alike.

However, the service has not been immune to price hikes, that's why this deal is a good opportunity to save $24 over three months. Through the end of the day on September 27, you can get Disney+ Basic (with ads) for just $2/month for three months — that’s less than a cup of coffee.

There are a few different Disney+ plans available, but since Disney+ doesn’t offer a free trial, the Basic (with ads) is the cheapest option to gain access to all your favorite content, including TV shows and films. With Disney+ Basic, you can stream over 500 films, 15,000 episodes and 80 Disney+ Originals, including The Acolyte, Taylor Swift | The Eras Tour (Taylor’s Version), Percy Jackson and the Olympians and more. In addition to full library access, Basic also supports 4K content and streaming across multiple devices at once.

Although Disney+ offers an abundance of content suitable for most people, it’s a fantastic streaming service for families. Once you’ve signed up and installed the app (on your TV, smartphone, PC or tablet), you can add up to seven profiles so you don’t have to fight over what to watch, or risk spoilers when someone in your household binge watches the latest season of Grey’s Anatomy that you haven’t seen. There’s also a bunch of parental controls like Junior Mode, PIN protection and content ratings, which can help parents ensure their little ones aren’t exposed to anything they don’t want them to be.

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This article originally appeared on Engadget at https://www.engadget.com/deals/its-the-last-day-to-get-three-months-of-disney-basic-for-only-6-100001652.html?src=rss

Disney+ account sharing crackdown starts today in the US

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Disney announced a new rule intended to curb password sharing among its streaming subscribers, following through on plans initially shared last month in an earnings call. Today's blog post from the company explained that Disney+ is getting a Paid Sharing feature. For an additional $7 a month on Disney+ Basic or $10 a month on Disney+ Premium, an account holder can provide access to their plan to one person outside their household, dubbed an Extra Member. Paid Sharing is rolling out today in the US, Canada, Costa Rica, Guatemala, Europe and Asia-Pacific.

With the upcoming price increases — $10 a month for Basic and $16 a month for Premium — the Extra Member route is still cheaper than buying a separate Disney+ plan. However, the Paid Sharing option comes with several caveats. For starters, only one Extra Member is allowed per account. And if your plan is part of a Disney Bundle, you don't have access to the Extra Member feature at all. Ditto for any subscribers billed through Disney's partners, meaning bundle customers are out of luck. The post says those restrictions apply "at this time," but doesn't give any hint as to whether the company is considering a policy change in the future.

This article originally appeared on Engadget at https://www.engadget.com/entertainment/streaming/disney-account-sharing-crackdown-starts-today-in-the-us-201102641.html?src=rss