Tag Archives: Travel & Tourism

Cruise co-founder resigns following CEO exit

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Cruise, the self-driving car company owned by General Motors, confirmed to Reuters that its co-founder and chief product officer Daniel Kan has resigned. Kan’s departure comes just a day after the company’s CEO Kyle Vogt announced his resignation on X after a 10-year tenure. Kan is said to have announced his resignation over Slack, however, the reasoning for his departure has not been made clear by the company.

The company’s executive reshuffling follows a public relations nightmare that started last month when a Cruise robotaxi hit a pedestrian in San Francisco and pinned them under the vehicle. The parent company, GM, is still conducting a safety probe on the accident and both autonomous and manual vehicle operations at Cruise remain suspended. The company’s public image has been reeling from the accident ever since, and about 950 robotaxis had to be recalled by GM. The California DMV suspended Cruises’ driverless permits shortly after, and that ruling has remained in place.

In a recent tweet, Cruise said that the company is focused on taking steps “to rebuild public trust.” Things have yet to look up for the company, especially after an expose by The Intercept revealed that the company knew its self-driving cars have trouble recognizing children and large holes in the roads. Furthermore, the former CEO said that the company would have to lay off an undisclosed number of employees and staff members in a memo.

Cruise has not made any statements about finding replacements for either its CEO or chief product officer as of yet. The New York Times reports that “instead of installing a new chief executive” General Motors has appointed two new members to the company board and Mo Elshenawy, Cruise’s executive vice president of engineering, will take up the role of President.

This article originally appeared on Engadget at https://www.engadget.com/cruise-co-founder-resigns-following-ceo-exit-214747271.html?src=rss

Cruise is reportedly planning to lay off employees after weeks of crises

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Cruise, General Motors’ driverless car subsidiary, will soon lay off employees. According to Forbes, the company’s CEO Kyle Vogt told staff of the decision in an all-hands meeting earlier this week. Cruise hasn’t yet decided who or how many people will lose their jobs, Vogt said, but promised to provide more details in the next three weeks. The company will also conduct internal “listening sessions”, and explore building websites detailing collisions Cruise cars are involved in, Forbes said.

The news comes on the heels of multiple crises facing the company since October after a Cruise robotaxi dragged a San Francisco pedestrian thrown into its path more than 20 feet before braking to a halt. That incident caused California’s DMV to revoke Cruise’s operating permit in the state. In a statement, the DMV said that Cruise’s vehicles “are not safe for the public’s operation”, and said that Cruise had “misrepresented” information relating to the safety of its autonomous vehicles.

Weeks after the incident, Cruise, which operated in San Francisco, Austin, Houston, Dallas, Miami, and Phoenix, fully paused its driverless operations. This week, General Motors recalled Cruise’s entire fleet of 950 robotaxis.

Other reports, based on Cruise's internal safety documents, showed that the car’s algorithms had trouble identifying children, something that Cruise employees knew about.

On Wednesday, Cruise published a blog post responding to the recent events. The company said that it was looking to hire a Chief Safety Officer who would report directly to Vogt. Cruise will also hire a third-party law firm to review its response to the October incident. The firm, Quinn Emmanuel, is known for its work for Tesla and Elon Musk, CNBC noted.

This article originally appeared on Engadget at https://www.engadget.com/cruise-is-reportedly-planning-to-lay-off-employees-after-weeks-of-crises-195546324.html?src=rss

Airbnb will let hosts send you smart lock codes through its app

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Winter is almost upon us and Airbnb has announced a new feature that could help folks avoid fumbling for keys while wearing a bunch of layers. Starting in the US and Canada later this year, Airbnb hosts who are in the invite-only Early Access program will be able to link compatible smart locks to their Airbnb account and automatically generate a unique code for each reservation. The code will be activated at a guest's check-in time and deactivated at checkout. 

Guests will be able to see their smart lock code in the Airbnb app. At the outset, Airbnb will support some models from Schlage, August and Yale.

This could make some Airbnb pain points much easier to deal with. Hosts won't have to worry about bad actors sharing entry codes with other people after they check out, and guests should find it more straightforward to find and enter their code without having to search for their reservation email.

Airbnb is making a string of other changes as part of its winter update. You'll be able to access a collection of the 2 million most-loved homes on the platform. These Guest Favorites all have an average rating of above 4.9 with high marks for things like value, the check in process, cleanliness, listing accuracy, host communication and location. Hosts of Guest Favorites will all have strong track records of reliability and almost two-thirds of the listings are from Superhosts.

You'll soon start seeing a badge denoting a listing as a Guest Favorite on the listing page and in search results. There'll also be an option to filter results by Guest Favorites.

Elsewhere, you'll be able to sort reviews by recency or rating, while a new chart should make the distribution of reviews on the five-star scale easier to grok. When you leave a review, you'll be able to include more details that may be useful for context, such as where you're from, how long you stayed and whether you traveled with family, another group or pets. Airbnb is starting to roll out the reviews and Guest Favorites updates this week.

Since last year, Airbnb has been making its pricing more transparent. To that end, service fees will now be included in the prices that hosts set. According to Airbnb, that will give hosts a better idea of how much guests are paying overall. It should be easier for hosts to compare their prices to similar listings through the calendar too.

Hosts will have access to other new listing tools, such as an AI-powered photo tour. Airbnb says its AI engine can recognize photos and assign them to up to 19 rooms to help guests better understand the layouts of properties. Hosts will be able to edit the photo tour whenever they like and pinpoint amenities in each room.

Correction 11/8 4:15PM ET: A previous version of this story and its headline indicated that guests would be able to open smart locks from the Airbnb app, but that's not the case. We apologize for the error.

This article originally appeared on Engadget at https://www.engadget.com/airbnb-will-soon-let-you-open-smart-locks-in-its-app-192753343.html?src=rss

The best travel gifts for 2023

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Be it for work or play, many people are taking trips again, which makes travel-related gifts an excellent idea. Whether your loved ones are adventure-seeking globetrotters or frequent business travelers, it’s time to look into upgrading their existing on-the-go kit. We’ve curated a list of various items that all travel lovers will appreciate. Things like sleep masks and packing cubes are essential, and tech gear like battery packs and noise-canceling headphones can make the hectic parts of traveling a bit less stressful. We’re sure at least one of these will help make your loved ones’ next adventure a lot more enjoyable.

Sony WH-1000XM5

Kobo Libra 2

Retroid Pocket 3+

Roku Streaming Stick 4K

Nestout Outdoor Battery

Newvanga travel power adapter

JBL Clip 4 Eco

Loop Quiet Earplugs

Bellroy Toiletry Kit Plus

NuPhy Air75 V2

Logitech MX Anywhere 3S

Peak Design Packable Tote

Huckberry x GoRuck GR2 Slick Backpack

Sunski Seacliff Polarized Recycled Sunglasses

ExpressVPN subscription

This article originally appeared on Engadget at https://www.engadget.com/best-travel-gifts-for-travelers-140015772.html?src=rss

Cruise puts robotaxi operations on pause following California license suspension

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Cruise has paused all its driverless operations, the company has announced on LinkedIn and X. The GM-backed self-driving firm explained that it's taking time to examine its "processes, systems and tools" and that it will "reflect on how [it] can better operate in a way that will earn public trust." Cruise has been thrust under the spotlight recently after the California Department of Motor Vehicles (DMV) suspended its permits to operate driverless vehicles in the state due to several safety related issues. The California Public Utilities Commission also suspended the license giving Cruise the right to charge passengers for robotaxi rides. 

One of the latest incidents involving a Cruise vehicle happened in early October when a woman was hit by another car and was hurled in front of one of the company's driverless vehicles. Cruise's robotaxi stopped on top of her leg and pinned her underneath until first responders arrived and could extract her. The DMV suspended the company's permits a few weeks afterward. 

As CNBC notes, this move comes shortly after GM CEO Mary Barra said the automaker will support Cruise's expansion with "safety" as its "gating factor." TechCrunch says it also comes just a day after an all-hands meeting, wherein CEO Kyle Vogt told his staff that Cruise hasn't paused operations outside of California. To note, the company has driverless fleets in Phoenix, Austin, Houston, Dallas and Miami, as well. 

The company didn't elaborate on what examining its tools and systems entail and how exactly it intends to "rebuild public trust." For now, Cruise will only be deploying autonomous vehicles with drivers behind the wheel. 

This article originally appeared on Engadget at https://www.engadget.com/cruise-puts-robotaxi-operations-on-pause-following-california-license-suspension-051300118.html?src=rss

Cruise now offers paid robotaxi rides in Houston

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Cruise has been testing its self-driving vehicles in Houston since May, and it started giving employees, along with select friends and family members, fully driverless rides in August. Now, it's offering the public the chance to catch a ride to their destinations on robotaxis with no drivers behind the wheel. The company is now onboarding Houston residents who signed up for its waitlist, and it's also encouraging those who've yet to do so to visit its website and send in a request for access. Those who do get in early will be able to hail a driverless ride through its app for a flat fare of $5 for a limited time. 

Initially, Cruise will have the authority to operate seven days a week from 9PM to 6AM only in Downtown, Midtown, East Downtown, Montrose, Hyde Park and River Oaks neighborhoods. The company typically begins by deploying a small fleet of vehicles to cover a limited number of locations in a city, but it eventually expands its vehicles' availability. 

It will probably take some time before the company can operate around the clock in Houston, though. In San Francisco, for instance, Cruise was only given permission to offer paid daytime rides in August, months after staff members started testing its 24/7 service. It's worth noting that while Cruise was able to secure permission for the expansion, the company still faces pushback from critics raising concerns about the safety of autonomous vehicle tech. One of the commissioners from the California Public Utilities Commission (CPUC) even voted against allowing the company to operate during daytime hours, arguing that the agency didn't have enough information to accurately evaluate the impact of autonomous vehicles on first responders.

Shortly after the CPUC gave the company permission to offer paid daytime rides, the California DMV opened an investigation into a Cruise robotaxi's collision with a fire truck. The agency then asked Cruise to cut its fleet in half and to limit its driverless vehicles in operation to 50 during daytime and 150 at night while the investigation is ongoing. 

This article originally appeared on Engadget at https://www.engadget.com/cruise-now-offers-paid-robotaxi-rides-in-houston-105502822.html?src=rss

Cruise now offers paid robotaxi rides in Houston

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Cruise has been testing its self-driving vehicles in Houston since May, and it started giving employees, along with select friends and family members, fully driverless rides in August. Now, it's offering the public the chance to catch a ride to their destinations on robotaxis with no drivers behind the wheel. The company is now onboarding Houston residents who signed up for its waitlist, and it's also encouraging those who've yet to do so to visit its website and send in a request for access. Those who do get in early will be able to hail a driverless ride through its app for a flat fare of $5 for a limited time. 

Initially, Cruise will have the authority to operate seven days a week from 9PM to 6AM only in Downtown, Midtown, East Downtown, Montrose, Hyde Park and River Oaks neighborhoods. The company typically begins by deploying a small fleet of vehicles to cover a limited number of locations in a city, but it eventually expands its vehicles' availability. 

It will probably take some time before the company can operate around the clock in Houston, though. In San Francisco, for instance, Cruise was only given permission to offer paid daytime rides in August, months after staff members started testing its 24/7 service. It's worth noting that while Cruise was able to secure permission for the expansion, the company still faces pushback from critics raising concerns about the safety of autonomous vehicle tech. One of the commissioners from the California Public Utilities Commission (CPUC) even voted against allowing the company to operate during daytime hours, arguing that the agency didn't have enough information to accurately evaluate the impact of autonomous vehicles on first responders.

Shortly after the CPUC gave the company permission to offer paid daytime rides, the California DMV opened an investigation into a Cruise robotaxi's collision with a fire truck. The agency then asked Cruise to cut its fleet in half and to limit its driverless vehicles in operation to 50 during daytime and 150 at night while the investigation is ongoing. 

This article originally appeared on Engadget at https://www.engadget.com/cruise-now-offers-paid-robotaxi-rides-in-houston-105502822.html?src=rss

NYC’s ‘de facto ban’ on Airbnb is already removing listings

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Those firing up Airbnb to look for a short-term rental in New York City right now may find the pickings a bit slim. Officials in the city have started enforcing new regulations mandating that hosts will have to file a registration application — and meet a set of requirements — to be able to rent homes to guests for less than 30 days. Hosts can only rent out homes for short-term stays if they're also staying there, and only two guests are allowed at a time. These requirements are part of old and existing rules on rentals, however, and only the Short-Term Rental Registration Law itself is new.

NYC's Office of Special Enforcement said on its website that on September 5, it started collaborating with booking platforms like Airbnb and Vrbo to ensure that they're honoring the city's verification system. These companies will now have to check whether hosts listing their homes for stays less than 30 days have been approved by authorities. According to The New York Times, only 257 application registrations have been approved so far out of the 3,250 that were lodged as of August 28. That would mean thousands of listings could be removed from Airbnb, seeing as the company estimates that almost 15,000 hosts had short-term rental listings across NYC as recent as last month. 

Airbnb called the law a "de facto ban" on short-term rentals and filed a lawsuit, which was dismissed last month, to try and block its enforcement. Theo Yedinsky, the company's global policy director, said the rules "are a blow to [NYC's] tourism economy" and that "[t]he city is sending a clear message to millions of potential visitors who will now have fewer accommodation options when they visit New York City: you are not welcome." 

The city's authorities argued that enforcing the new law would help prevent housing "being lost to the practice of illegal" short-term rentals. Hosts renting out homes for short periods contributes to the housing shortage, they said, and makes it more expensive to live in the city as a result. 

Airbnb told The Times and CNN that reservations with a check-in on or before December 1 will not be cancelled, but the company will refund the fees it received related to those stays to comply with the new rules. Meanwhile, all bookings starting on December 2 will be cancelled, and guests will be refunded. In addition, hosts will find their listings converted to long-term rentals only if they allow bookings of 30 days or more on the platform. All listings that only allow short-term bookings will be deactivated. 

This article originally appeared on Engadget at https://www.engadget.com/nycs-de-facto-ban-on-airbnb-is-already-removing-listings-105213899.html?src=rss

United Airlines grounded flights for an hour after a bad software update

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You might have faced an unexpected but perhaps brief delay if you were catching a United Airlines flight today. The company issued a nationwide ground stop because of a "computer issue," as ABC News first reported. "United Airlines asked the FAA to pause the airline’s departures nationwide," the Federal Aviation Administration told Engadget. At 1:45PM ET, however, United lifted the ground stop and it started to spin operations back up.

United told Engadget that a software update "caused a widespread slowdown" in its "technology systems." Airborne flights still carried on to their destinations during the brief stoppage. After the issue was resolved, the company resumed flights and began working with customers whose travel was disrupted by the grounding. 

United grounded its flights following a similar issue in the UK just last week. An air traffic control glitch led to the cancellation of a fifth of UK departures and 27 percent of flights that were due to arrive into the country last Monday, when the issue occurred. 

Update, September 5, 2023, 4:50PM ET: This story has been updated with a statement from United explaining the ground stop was due to a software update, and to note that the ground stop has been lifted.

This article originally appeared on Engadget at https://www.engadget.com/united-airlines-has-grounded-all-flights-due-to-a-computer-issue-174007552.html?src=rss

Virgin Galactic’s first private passenger spaceflight will launch as soon as August 10th

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Now that Virgin Galactic has flown its first commercial spaceflight, it's ready to take civilians aboard. The company now expects to launch its first private passenger flight, Galactic 02, as soon as August 10th. You can watch a live stream on the company website.

Virgin is carrying three passengers, although only one is a paying customer. Jon Goodwin, an 80-year-old Olympian from the 1972 Munich games, is an early ticket buyer. The other two won seats in a fundraising draw for Space for Humanity — Keisha Schahaff and her daughter Anastasia Mayers are both the first Caribbeans to fly to space as well as the first mother-daughter duo. Virgin's chief instructor Beth Moses will join the trio.

The inaugural commercial flight, Galactic 01, flew in late June. However, all three passengers were Italian government workers (two from the Air Force and one research council member) conducting microgravity studies. While it's not clear what 02's civilian crew will do, they can be tourists this time around.

The firm has been ramping up its operations in recent months after numerous delays from previous years. While Galactic 02 is just Virgin's seventh spaceflight of any kind, it's the third in 2023. The company says it's establishing a "regular cadence" of flights, and you can expect them to become relatively routine if this voyage goes as planned.

The improved frequency is important for the company's finances. Virgin has operated at a loss for years, and lost over $500 million in 2022. The business won't recoup those losses any time soon even at $450,000 per ticket, but paying customers are key to softening the blow and making a case for space tourism.

Blue Origin and SpaceX have already flown civilians into space, and at altitudes higher than the 50-plus miles Virgin flies. However, they haven't established regular launch schedules for tourists. SpaceX's lunar trips won't happen until the company can finish testing Starship, and Blue Origin is waiting to resume flights following a rocket failure in 2022. In that regard, Virgin may be the closest to achieving its tourism goals — so long as maintains the pace it's setting this summer.

Update, July 17, 2023, 8:45 AM ET: Virgin has released the crew roster for the flight. We've updated the story accordingly.

This article originally appeared on Engadget at https://www.engadget.com/virgin-galactics-first-private-passenger-spaceflight-will-launch-as-soon-as-august-10th-151531488.html?src=rss