Tag Archives: Travel & Tourism

Uber to acquire Berlin-based chauffeur hailing app to ramp up its luxury travel efforts

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Uber has acquired Blacklane, a Berlin-based startup that offers chauffeur services and bookings through its app, with plans to expand further into the luxury travel industry. Blacklane, founded in 2011, acts as a liaison between independent local chauffeur services and travelers looking for a more premium ride. According to Uber, the deal is subject to regulatory approvals but is expected to close by the end of 2026.

"This partnership marks a significant milestone in Blacklane’s next chapter and is a powerful step-change in introducing our service to new markets globally," Jens Wohltorf, founder and CEO of Blacklane said in a press release. Uber didn't disclose the acquisition details and it's not clear if Uber Elite and Blacklane will compete against each other.

Currently, Blacklane is available in at least 500 cities across more than 60 countries. Besides on-demand chauffeur hailing, the startup offers long-distance rides from city to city, airport pickup with flight tracking, and by-the-hour bookings. Uber's acquisition of Blacklane comes several weeks after it launched Uber Elite as an invite-only service for its "luxury ride experience." Besides Uber Elite and Blacklane, another luxury hailing service has recently entered the US market. Earlier this month, Wheely announced its US debut with New York City as its first location, with five others to be announced in the coming years. Blacklane also currently operates in New York City, along with several dozen other cities in the US.

This article originally appeared on Engadget at https://www.engadget.com/transportation/uber-to-acquire-berlin-based-chauffeur-hailing-app-to-ramp-up-its-luxury-travel-efforts-163855603.html?src=rss

Wheely, an on-demand chauffeur app, makes its US debut in NYC

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When the Uber Black isn't premium enough, New Yorkers now have the option to call for a Wheely instead. Whimsical name aside, the London-based company is breaking into the US market by offering its chauffeur-hailing services to residents of New York City first, as first reported by Bloomberg. Think of it like Uber, but for business executives and VIPs who prefer better service and riding in Cadillacs and Mercedes.

"New York has long been requested by our customers, whether that be New Yorkers who have traveled with us in Europe and the Middle East, or our international clients who regularly visit the city," Anton Chirkunov, founder and CEO of Wheely, said in a press release.

Using the Wheely app on several smartphones.
Wheely

Besides its black car Business SUV service, New Yorkers can opt for Wheely First that offers a Mercedes-Benz S-Class W223 filled with amenities like Fiji water and towels. For a more dedicated service, Wheely has its Perfect Airport Pickup where drivers will track flights to line up a pickup, and the Chauffeur for a Day option that lets users reserve a chauffeur that will also pick up friends and family or run errands for you. For interested drivers in New York City, Wheely will port over its in-house "Chauffeur Academy," which is expected to grow to a network of 5,000 qualified drivers over the next five years.

While Wheely currently operates in London, Paris and Dubai, the company plans to expand to five major US cities within the next three years. According to Bloomberg, Wheely is considering markets in Texas, Miami and Palm Beach, Fla. as well as Washington, D.C. Wheely's entry into the US market comes about a week after the announcement of the Uber Elite program, which targets a similar demographic. However, Uber Elite is only available in Los Angeles and San Francisco currently, with plans to expand to New York soon. However, Uber may have Wheely beat when it comes to hailing a helicopter, thanks to its upcoming Uber Air option.

This article originally appeared on Engadget at https://www.engadget.com/transportation/wheely-an-on-demand-chauffeur-app-makes-its-us-debut-in-nyc-143233840.html?src=rss

Uber is shooting for even more upscale clientele with Uber Elite

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Uber has launched a new invite-only luxury ride experience called Uber Elite. Aimed at "executives, frequent travelers, and riders looking for a more elevated experience," it sounds like an upgraded version of Uber Black for the, well, uber-rich.

A ride booked through Uber Elite will be operated by a professional chauffeur driving a new-model luxury vehicle less than three years old. An Elite-only "Meet and Greet" feature allows riders to pre-arrange to be picked up in the airport terminal they arrive at from a flight, with their chauffeur dutifully awaiting them at baggage claim.

Uber says all Elite rides include chargers, bottled water, mints and premium hand wipes. If those perks are deemed too basic by the customer, they can also request sparkling water or champagne in the app ahead of their ride, and Uber says it’ll work with its partners to accommodate them "where feasible." Once an Uber Elite trip is booked, the rider can also take advantage of round-the-clock phone support.

The new luxury service is available through the Uber app, as well as via Uber Reserve and Uber for Business. Rides can be booked one hour in advance or up to 90 days ahead.

Uber Elite is launching first in Los Angeles and San Francisco, with New York to follow soon, and then other cities in the US and internationally. Invitations will first be extended to frequent Uber Black and Uber for Business users, before the service is eventually made available to all riders. If you think you’re important enough, you can join a waitlist right now.

This article originally appeared on Engadget at https://www.engadget.com/transportation/uber-is-shooting-for-even-more-upscale-clientele-with-uber-elite-150620441.html?src=rss

Uber previews its Dubai air taxi service

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Uber is one step closer to going airborne. On Wednesday, the company previewed its air taxi booking service ahead of an expected launch in Dubai later this year. The inaugural Uber Air program will let travelers book Joby Aviation's electric air taxis through a familiar process in the Uber app.

The experience of booking an air taxi will be much like reserving a four-wheeled Uber. In the app, after entering your destination, Uber Air will appear as an option for eligible routes. The Uber app will book a flight and an Uber Black to pick you up and drop you off at a Joby "vertiport."

Three phone screens, showing the process of booking an air taxi in the Uber app
The process of booking a flying taxi will be instantly familiar.
Uber

Joby's air taxis, built exclusively for city travel, can accommodate up to four passengers and luggage. (Uber says size and weight guidelines will be announced closer to launch.) The interior is about the size of an SUV and has "comfortable seating" with panoramic windows. They can travel up to 200 mph and have a range of up to 100 miles. Four battery packs and a triple-redundant flight computer are onboard for safety purposes.

The air taxis aren't (yet) autonomous and will each have a human pilot onboard. That would at least suggest high prices. After all, pilots aren't nearly as cheap as Uber's legion of independent-contractor drivers. But the company insists its air taxi rides will somehow be around as expensive as an Uber Black trip.

A person looks out the window of an air taxi, viewing the city below.
Joby's air taxis have "panoramic" windows with a view of the city below.
Joby

Dubai is only the beginning of the companies’ plans. The US-based Joby says it's in the final stage of FAA type certification and hopes to launch service in New York and Los Angeles. Globally, it's targeting the UK and Japan as well.

As for how realistic a US launch is anytime soon, well, that's up for debate. On one hand, President Trump signed executive orders last year that would create a pilot program to test such aircraft. But safety and cost considerations may require a grounding of expectations.

View from above of a Joby air taxi sitting on the ground
The aircraft requires a human pilot, at least in these early stages.
Joby

In November, Robert Ditchey, a Los Angeles-based aviation expert and test pilot, told NBC News that he didn't think air taxi service "was ever going to happen" in American cities. "They're dangerous," he warned. "We have had helicopters fail and crash on top of buildings in Los Angeles. We've had helicopters fail at takeoff and landing in airports. They're dangerous not from a fire point of view but in terms of landing on top of people and buildings." In addition, he warned that air taxis can't be developed in sufficient numbers to make them economically viable "unless they are subsidized by a government."

Uber and Joby have partnered since 2019. In 2021, Joby bought the Uber Elevate ride-hailing division, which essentially integrated the companies’ services. Last year, Joby acquired Blade Air Mobility's passenger business, which could open the door to eventually electrifying Blade's routes.

The video below shows one of Joby’s air taxis taking a test flight in Dubai.

This article originally appeared on Engadget at https://www.engadget.com/transportation/uber-previews-its-dubai-air-taxi-service-130000603.html?src=rss

Airbnb is testing out AI search with a ‘small percentage’ of users

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Airbnb plans to double down on artificial intelligence to improve its user experience for both guests and hosts. During a fourth-quarter earnings call, Airbnb's CEO, Brian Chesky, said the company is building an "AI-native experience" aimed at helping guests book trips, assisting hosts with their listings, and running the company more efficiently. According to Chesky, there's an AI search tool to help guests book trips that's live for a small percentage of users right now.

In a shareholder letter posted on Airbnb's website, the company said it's conducting early testing with an AI-powered search that is "focused on giving guests a more natural way to describe what they’re looking for, and ask questions about the listing and location." The letter added that the AI search tool will become "a more comprehensive and intuitive search experience that extends through the trip," but the company didn't offer a definitive date on when it would be available to the public.

While it may feel like Airbnb is late to incorporating AI into its ecosystem, it introduced an AI chatbot that handles customer service requests last year. While the AI agent is only available to users in North America currently, Airbnb said that it already handles a third of customer requests without the need for human intervention, as reported by TechCrunch. Chesky also said during the earnings call that the AI chatbot would tackle "significantly more" customer tickets a year from now and that it would roll out to the rest of the world.

This article originally appeared on Engadget at https://www.engadget.com/ai/airbnb-is-testing-out-ai-search-with-a-small-percentage-of-users-203054011.html?src=rss

Waymo begins service at San Francisco International Airport

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As fans and media prepare to descend on the Bay Area for Super Bowl LX, what does a high-tech city like San Francisco do? Why, call in the robotaxis, of course. On Thursday, Alphabet's Waymo began offering fully autonomous rides at San Francisco International Airport (SFO).

There are some limits. For now, SFO access is restricted to "a select number of riders." However, access will gradually expand over the coming months. The service is also limited to the SFO Rental Car Center (pickups and drop-offs) at launch. Waymo says it will expand to other airport locations, including terminals, "in the future."

The San Francisco Standard notes that SFO is now the third airport in Waymo's repertoire. The San Francisco launch follows the company's service at Phoenix Sky Harbor and San Jose Mineta. As for the Bay Area, Waymo now serves more than 260 square miles in the region.

Unfortunately, this isn't Waymo's only appearance in the news this week. On Wednesday, the company said one of its robotaxis struck a child, who sustained minor injuries. The incident took place on January 23 in Santa Monica. The National Highway Traffic Safety Administration (NHTSA) has opened an investigation.

This article originally appeared on Engadget at https://www.engadget.com/transportation/evs/waymo-begins-service-at-san-francisco-international-airport-192913050.html?src=rss

The plan for a gaming-themed Atari hotel in Las Vegas has reportedly been scrapped

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Six years after the announcement of plans to build Atari Hotels in eight cities across the US, including Las Vegas, only one now seems to be moving forward, in Phoenix, Arizona. The Las Vegas deal ultimately "didn't come to fruition," spokesperson Sara Collins told Las Vegas Sun this week, and Atari Hotels is putting its focus into the Phoenix site "for the time being."

Phoenix was always meant to be the first site, followed by other hotels in Austin, Chicago, Denver, Las Vegas, San Francisco, San Jose and Seattle. But Las Vegas is now apparently off the table, and there haven't been any signs of life around the other planned locations. The FAQ on the Atari Hotels website notes, "Additional sites, including Denver, are being explored under separate development and licensing agreements." The Atari Hotel project was announced in 2020 just before the onset of the COVID-19 pandemic and consequently experienced development delays. Construction on the Phoenix hotel, which was supposed to break ground in 2020, is expected to begin late this year, with its opening now planned for 2028. 

But maybe don't hold your breath. According to a December press release, the company is still trying to raise $35 million to $40 million to fund the "playable destination" for gamers in Phoenix.

This article originally appeared on Engadget at https://www.engadget.com/gaming/the-plan-for-a-gaming-themed-atari-hotel-in-las-vegas-has-reportedly-been-scrapped-214212269.html?src=rss

US could demand five-year social media history from tourists before allowing entry

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Tourists from Europe and other regions could be asked to provide a five-year social media history before given entry to the United States, according to a new proposal from the US Customs and Border Protection service (CBP). The new rule would affect visitors from countries who normally enjoy relatively easy entry to the US via the Electronic System for Travel Authorization (ESTA).

The new proposal cites an executive order issued by President Trump from January titled "Protecting the United States From Foreign Terrorists and Other National Security and Public Safety Threats." In his first year in office, Trump has been hyper-focused on strengthening US borders and reducing what he calls illegal immigration. 

The US state department will conduct "online presence" reviews for applicants and their dependents and require privacy settings on social media profiles to be made "public." Applicants must list all the social media handles they've used over the last five years and if any information is omitted, it could lead to the denial of current and future visas. The CBP didn't say what information they were looking for or what could be disqualifying. 

On top of the social media information, CBP may require applicant's telephone numbers and email addresses used over the last five and 10 years respectively, along with information about family members. 

The new conditions are liable to increase ESTA wait times and drastically boost the cost of enforcing it. The CPB's document suggests that an additional 5,598,115 man-hours would be required per year, or around 3,000 full-time jobs plus all the costs that entails. Right now, the ESTA application costs $40, allows people to visit the US for 90 days at a time and is valid for a two-year period. 

The mandatory social media reporting and other requirements could discourage travelers. Some Australian tourists who were coming to the US for the upcoming World Cup have now said that they've abandoned those plans, according to The Guardian, with one person calling the new rules "horrifying."

However, when asked if the proposal could lead to a tourism decline in the US, Trump said he wasn't concerned. "No. We're doing so well," he told a reporter. "We want to make sure we're not letting the wrong people come enter our country." 

The CPB emphasized that the new conditions were only a proposal for now. "Nothing has changed on this front for those coming to the United States [currently]," a spokesperson told the BBC. "This is not a final rule, it is simply the first step in starting a discussion to have new policy options to keep the American people safe." 

If implemented, the rule would affect people from 40 countries, including the UK, Ireland, France, Germany, Italy, Australia and Japan. The largest number of tourists to the US come from Canada and Mexico, accounting for nearly half of the total — however, visitors with passports from those two countries don't require a visa or ESTA approval. Travel to the US was down three percent this year compared to 2024 as of August 2025, according to the National Travel and Tourism Office. 

This article originally appeared on Engadget at https://www.engadget.com/social-media/us-could-demand-five-year-social-media-history-from-tourists-before-allowing-entry-102751243.html?src=rss

Uber is installing kiosks for booking rides without the mobile app

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Uber is rolling out kiosks for travelers to book rideshares without using the mobile app. The company is pitching the service as a convenience for international travelers who may not have a data plan, but it could also be a lifesaver if your phone runs out of juice and you don't have a way to recharge it. A passenger can use the kiosk to enter their destination and desired ride type, then will receive a printed receipt with the details about their booked ride. The first kiosk will debut in Terminal C at LaGuardia Airport in New York City, but Uber said it would have additional locations in airports, hotels and ports over the coming months. 

In airport situations, these kiosks make Uber even more of a direct competitor to traditional taxis. With the removal of the app, the kiosk can essentially stand in as the dispatcher and a passenger can decide how to travel based on their preferences (or on wait times) for a rideshare versus a yellow cab.

Uber also used LaGuardia as the starting point for its shuttle bus service in New York, with $18 rides between the airport and Manhattan transit hubs in October 2024; it later rolled out the shuttles to John F. Kennedy Airport in March 2025. Today, Uber said it is bringing the shuttle bus option to Newark Liberty International Airport, so all major NYC airports now have access to the service.

This article originally appeared on Engadget at https://www.engadget.com/transportation/uber-is-installing-kiosks-for-booking-rides-without-the-mobile-app-220904106.html?src=rss

Disney teases an Olaf robot for its parks

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Disney has unveiled a new animatronic in the form of Olaf, the carrot-nosed snowman from the Frozen series of films. The robotic character will roam the streets of the upcoming World of Frozen (coming soon to Adventure World at Disneyland Paris) and make "limited-time special appearances at World of Frozen at the Hong Kong Disneyland resort," Disney wrote on its parks blog. 

Olaf, seen in prototype form in a 30-minute Disney video, can walk on his little snowball legs, emote realistically and speak with visitors. During the video, Disney Imagineering Paris exec Michel Den Dulk removes and replaces the robot's nose and arm, something park visitors will also be able to do. 

To help make Olaf look authentic and toon-like in his movements, the Imagineering team used AI reinforcement learning. That allowed them to teach the robot how to walk and perform "graceful" motions in far less time than it would have taken to program it manually, Disney said. The fact that Olaf has a soft, snow-like exterior also let them "fully articulate his mouth, eyes, and removable carrot nose and arms." 

The timing of the announcement is pretty wild considering that Defunctland, the amusement park history site, just released a four-hour YouTube documentary about the broken promise of Disney's animatronics. The main point was that Disney has announced many such characters but only shows them off at a few special events before shoving them away, Westworld basement-style, never to be seen again. 

A few examples of those are the Wall-E robot in the aughts and, more recently, Groot and Star Wars droids. Those served mainly as marketing pieces for Disney, as they only appeared in the parks for specific tests and then disappeared. Disney even made a robot called Big Dino that was 13 feet tall and weighed 11,000 pounds — though it's probably best that one wasn't roaming around the parks greeting visitors.

This article originally appeared on Engadget at https://www.engadget.com/entertainment/disney-teases-an-olaf-robot-for-its-parks-151017739.html?src=rss