Employees at an Apple Store in Oklahoma City's Penn Square Mall have voted to ratify their first collectively-bargained contract. The store's workers are part of the Communications Workers of America, operating as Apple Retail Union-CWA Local 6016. The employees' three-year agreement with Apple includes the following, according to a press release from CWA:

• "Wage increases of up to 11.5% over the next three years."

• "Worker involvement in scheduling and guaranteed paid time off to vote."

• "A safer and more democratic workplace with a grievance and arbitration process and the establishment of joint Safety and Health and Working Relations committees."

• "Job protection in the event of a store closure or relocation and severance pay."

• "Guaranteed paid time off, health and other benefits."

It's worth pointing out that though the CWA press release says the wage increases are "of up to 11.5 percent over the next three years," Apple has said that this number is actually an average 10 percent increase over three years instead.

An Apple spokesperson said “At Apple, we work hard to provide an excellent experience for our team members and our customers. We have always paid our retail teams in the top tier of the market and we provide exceptional benefits for all full- and part-time employees. Throughout this process, we have bargained in good faith and this agreement allows Penn Square team members to enjoy similar performance-based wage increases this year as last year, along with the same medical and time away benefits our U.S. retail employees currently receive.”

Apple also shared more details around compensation and wages like how the tentative agreement provides an average 10 percent increase over 3 years. Penn Square Mall employees will also be able to participate in the scheduling options that were provided to all other US stores in 2022, and held to the same availability guidelines as the rest of the fleet with no exceptions. PSQ members will receive the same medical and time off benefits as all US team members, and subject to the same documented coaching, discipline and misconduct practices that apply across all of Apple's US stores.

Apple's spokesperson also said the agreement includes the creation of a safety committee at the PSQ location, like the one at all its other stores. A working relations committee, made up of two representatives from the union and two from the company, will meet twice a year.

Today's news caps off years of preparation to unionize and secure a contract for the Penn Square Mall Apple Store, which began organizing in early 2022. The parties reached a tentative agreement in early September after a unanimous strike authorization vote in August and a store picket.

The Oklahoma City employees are the second group of Apple retail workers to reach a contract through their union. An Apple Store in Maryland was the first of the tech company's retail stores to unionize, joining the International Association of Machinists and Aerospace Workers in June 2022.

Update, September 25 2024, 4:55PM ET: This story has been updated to include Apple's statement as well as details the company's spokesperson shared. We also clarified that there's a discrepancy between what the CWA press release says is the percentage for wage increase over the next three years and what Apple says it is.

Employees at an Apple Store in Oklahoma City's Penn Square Mall have voted to ratify their first collectively-bargained contract. The store's workers are part of the Communications Workers of America, operating as Apple Retail Union-CWA Local 6016. The employees' three-year agreement with Apple includes the following, according to a press release from CWA:

• "Wage increases of up to 11.5% over the next three years."

• "Worker involvement in scheduling and guaranteed paid time off to vote."

• "A safer and more democratic workplace with a grievance and arbitration process and the establishment of joint Safety and Health and Working Relations committees."

• "Job protection in the event of a store closure or relocation and severance pay."

• "Guaranteed paid time off, health and other benefits."

It's worth pointing out that though the CWA press release says the wage increases are "of up to 11.5 percent over the next three years," Apple has said that this number is actually an average 10 percent increase over three years instead.

An Apple spokesperson said “At Apple, we work hard to provide an excellent experience for our team members and our customers. We have always paid our retail teams in the top tier of the market and we provide exceptional benefits for all full- and part-time employees. Throughout this process, we have bargained in good faith and this agreement allows Penn Square team members to enjoy similar performance-based wage increases this year as last year, along with the same medical and time away benefits our U.S. retail employees currently receive.”

Apple also shared more details around compensation and wages like how the tentative agreement provides an average 10 percent increase over 3 years. Penn Square Mall employees will also be able to participate in the scheduling options that were provided to all other US stores in 2022, and held to the same availability guidelines as the rest of the fleet with no exceptions. PSQ members will receive the same medical and time off benefits as all US team members, and subject to the same documented coaching, discipline and misconduct practices that apply across all of Apple's US stores.

Apple's spokesperson also said the agreement includes the creation of a safety committee at the PSQ location, like the one at all its other stores. A working relations committee, made up of two representatives from the union and two from the company, will meet twice a year.

Today's news caps off years of preparation to unionize and secure a contract for the Penn Square Mall Apple Store, which began organizing in early 2022. The parties reached a tentative agreement in early September after a unanimous strike authorization vote in August and a store picket.

The Oklahoma City employees are the second group of Apple retail workers to reach a contract through their union. An Apple Store in Maryland was the first of the tech company's retail stores to unionize, joining the International Association of Machinists and Aerospace Workers in June 2022.

Update, September 25 2024, 4:55PM ET: This story has been updated to include Apple's statement as well as details the company's spokesperson shared. We also clarified that there's a discrepancy between what the CWA press release says is the percentage for wage increase over the next three years and what Apple says it is.