McDonald’s has ended a two-year test of AI-powered drive-thru ordering. The company was trialing IBM tech at more than 100 of its restaurants but it will remove those systems from all locations by the end of July, meaning that customers will once again be placing orders with a human instead of a computer.
As part of that decision, McDonald’s is ending its automated order taking (AOT) partnership with IBM. However, McDonald’s may be considering other potential partners to work with on future AOT efforts.
“While there have been successes to date, we feel there is an opportunity to explore voice ordering solutions more broadly,” Mason Smoot, chief restaurant officer for McDonald’s USA, said in an email to franchisees that was obtained by trade publication Restaurant Business (as noted by PC Mag). Smoot added that the company would look into other options and make “an informed decision on a future voice ordering solution by the end of the year,” noting that “IBM has given us confidence that a voice ordering solution for drive-thru will be part of our restaurant’s future.”
McDonald’s told Restaurant Business that the goal of the test was to determine whether AOT could speed up service and streamline operations. By automating drive-thru orders, companies are hoping to negate the need for a staff member to take them and either reduce the number of workers needed to operate a restaurant or redeploy resources to other areas of the business.
IBM will continue to power other McDonald’s systems and it’s in talks with other fast-food chains over the use of its AOT tech. The likes of Hardee’s, Carl’s Jr., Krystal, Wendy’s, Dunkin and Taco Johns are already testing or using such technology at their drive-thru locations.
This article originally appeared on Engadget at https://www.engadget.com/mcdonalds-pauses-ai-powered-drive-thru-voice-orders-120024406.html?src=rss
Samsung is expanding its lineup of Galaxy FE devices, which offer many of the features of flagship devices at a more budget-friendly cost, with a new smartwatch. The company says the Galaxy Watch FE includes the sensor tech, performance and health and fitness features of mainline Galaxy Watch devices with an all-new look. Naturally, though, there are some tradeoffs.
The Galaxy Watch FE doesn't have the physical rotating bezel of the Watch 6 Classic, for instance, and it's limited to one size: 40mm. There are three color options of black, pink gold and silver and there are new one-click watch bands with blue and orange stitching. The watch has sapphire crystal glass, which Samsung says will help protect it against scratches in day-to-day use.
The device has a wide range of health and fitness features, including the ability to help you track more than 100 workouts. There's an advanced running analysis feature that aims to provide insights and guidance to help prevent injury, while the personalized heart rate zone tool will help you set your own goals based on your physical abilities.
The Watch FE also offers electrocardiogram monitoring and can look for signs of irregular heart rhythms and atrial fibrillation. Additionally, it has sleep tracking and body composition features, while it can deliver motivational messages to help you along your wellness journey.
Other features include Find My Phone and Samsung Wallet. You'll be able to control the camera of your compatible Samsung smartphone remotely with the help of the Camera Controller tool.
The Bluetooth version will cost $200 and will be available in the US on June 24. The $250 LTE variant will arrive in October.
This article originally appeared on Engadget at https://www.engadget.com/samsungs-galaxy-watch-fe-arrives-on-june-24-120050782.html?src=rss
Google is making some significant changes to ChromeOS, the operating system that powers Chromebooks, but they may not be easy for you to spot. Future versions of the OS will lean more heavily on the same tech on which Android is based. More specifically, Google says it will "be embracing portions of the Android stack, like the Android Linux kernel and Android frameworks, as part of the foundation of ChromeOS."
The ChromeOS and Android teams already have some experience of working together, having delivered features like the ability to run Android apps on Chromebooks. The ChromeOS crew has adopted Android's Bluetooth tech too.
There are several reasons for this shift, including engineering efficiencies and helping phones and accessories become more compatible with Chromebooks. Google says it will "continue to deliver the unmatched security, consistent look and feel, and extensive management capabilities that ChromeOS users, enterprises and schools love."
There's another major reason for baking more Android tech into ChromeOS: to enable more AI features. Google says this approach will help it to roll out new AI tools at a faster and larger scale across more devices. Given that Android devices are where many users will likelyinteract with the company's AI products most often outside of Search, G Suite and Gmail, it's not too surprising that Google would want to bring some of the same nous to ChromeOS.
Don't expect to see the fruits of this labor on your Chromebook anytime soon, though. Google notes that while the under-the-hood work is starting now, the upgrades "won’t be ready for consumers for quite some time." Once the overhauled ChromeOS is ready for primetime, the company promises a "seamless" transition to it.
This article originally appeared on Engadget at https://www.engadget.com/chromeos-will-lean-more-on-the-same-tech-that-powers-android-194842840.html?src=rss
Tile owner Life360 says a hacker obtained personal information on customers of the Bluetooth tracker brand. The details include names, addresses, email addresses, phone numbers and Tile device ID numbers. Life 360 CEO Chris Hulls said in a statement that the stolen data does not include credit card numbers, passwords, other login credentials, location data of Tile devices or government-issued ID numbers.
"Similar to many other companies, Life360 recently became the victim of a criminal extortion attempt," Hulls wrote. "We received emails from an unknown actor claiming to possess Tile customer information. We promptly initiated an investigation into the potential incident and detected unauthorized access to a Tile customer support platform (but not our Tile service platform)."
Hulls added that Life360 believes the stolen data was limited to customer names, their physical and email addresses and device IDs. "We have taken and will continue to take steps designed to further protect our systems from bad actors, and we have reported this event and the extortion attempt to law enforcement," Hulls wrote. "We remain committed to keeping families safe online and in the real world."
The attack appears to have gone beyond pinching user data, however. According to 404 Media, which first reported on the intrusion, the hacker was able to gain access to some of Tile's internal tools, including one used to process any location data requests submitted by law enforcement.
The hacker says they used login credentials that apparently belonged to a former Tile employee to access the customer support systems (Tile said in a separate statement to 404 Media that it later deactivated these credentials). The information they obtained is also said to include order and return details along with the payment method used by the customers. They were also seemingly able to access tools that, for instance, allow Tile to transfer ownership of a Bluetooth tracker from one email address to another, create administrator accounts and send push notifications. The hacker told 404 Media that they didn't use these functions.
This article originally appeared on Engadget at https://www.engadget.com/a-hacker-obtained-tile-customers-personal-information-171632302.html?src=rss
You folks out there who have been waiting for a good deal before picking up Amazon’s Kindle Scribe, the company’s first Kindle with stylus support, now may be your time. The device has dropped to an all-time low price of $240. That’s 29 percent off the regular price for the base model with the Basic Pen and 16 GB of storage. In addition, there’s an option you can plump for that includes three months of Kindle Unlimited. That bundle costs the same price, but remember to cancel Kindle Unlimited before the three months are up if you don't want to keep using it (the service typically costs $12 per month).
One important thing to bear in mind here is that Amazon Prime Day is slated to take place in July. That mega sale always includes steep discounts on Amazon’s own products. While $240 is the best offer we’ve seen for the Kindle Scribe, there’s the possibility that the price will drop even lower for a couple of days in July.
That said, a discount of $100 is nothing to sniff at for our pick for the best e-reader E Ink tablet around. The 10.2-inch touchscreen has auto-adjusting front lights to make it easy to use in a variety of lighting conditions. The stylus and tablet combine to deliver a low-latency writing experience, which makes writing on the device by hand feel more natural. You can create multiple notebooks too, adding pages as you see fit.
The Kindle Scribe's battery can power the device for months between charges as E Ink screens are incredibly efficient. You can, of course, read e-books from Amazon and Amazon Unlimited. You can also listen to audiobooks thanks to Audible and Bluetooth support.
On the downside, we found it somewhat frustrating that it's not possible to write notes in the margins of most books. For the time being, that function is limited to a selection that's made up of journals and puzzle books such as crosswords and sudoku ones. In fiction and non-fiction books, you'll need to hold the stylus against the screen to highlight a word or phrase and add notes there. If that's not an issue for you, we reckon you can't go too far wrong with the Kindle Scribe.
The reason behind the change is to provide "a consistent sign-in experience across Apple services and devices," the company wrote in a blog post. Apple Account "relies on a user's existing credentials," so you won't have to change anything.
The betas of the new operating systems already use the term Apple Account, but MacRumors notes that Apple ID is still used in some places, such as the account sign-in page on Apple's website. The company is most likely going to complete the Apple Account transition by the time it rolls out the latest major public versions of the operating systems (which also include tvOS and visionOS) this fall.
Google is bringing some new and upgraded features to its hardware lineup as part of the June Pixel feature drop. The update will start rolling out today to all supported Pixel phones, tablets and smartwatches.
First of all, Google is expanding access to its Gemini Nano generative AI model, which will now be available on Pixel 8 and Pixel 8a. Until now, it's only been present on the Pixel 8 Pro. At the outset, the model will be available as a developer option on Pixel 8 and 8a and this can be enabled through the device settings.
The Recorder app is getting an AI-powered boost too. Google says you'll get more detailed summaries of recordings on Pixel 8, Pixel 8 Pro and Pixel 8a compared with earlier versions of the app. Speaker labels will be applied if you have a Pixel 6 or newer, and there's the option to export transcripts to text files and Google Docs.
Handily, you'll now be able to connect a Pixel 8a, Pixel 8 or Pixel 8 Pro to an external display via USB-C to view videos and photos on a larger screen. On the Pixel Fold and sixth-gen and later Pro Pixels, you'll be able to choose which lens to use while taking photos.
Meanwhile, Pixel 6 and newer models will support reverse phone number lookup directly from the call log. Those devices and Pixel Tablet will also be able to "automatically identify the best moment from your photo in HDR+ with just a single shutter press," Google says, which will seemingly make it easier to take a snap of your smiling face when it's in focus.
Pixel Watch is getting some updates too, including car crash detection on the second-gen model. If your wearable detects that you may have been in a severe car accident, it will ask if you're okay. If you don't respond or you need help, it can contact emergency services for you. The feature will also notify your contacts and provide them with your real-time location. Other updates include fall detection improvements and PayPal access via Google Wallet on both generations of the Pixel Watch.
Google says there will be easier access to the Google Home App on devices running Wear OS 3 and above too. You'll be able to access and control a smart home device from your watch face, for instance, and access favorite devices with a swipe. The Google Home Favorites widget will be available on phones and tablets running Android 12 and later too, though in public preview for now.
Last but not least, when a Pixel Tablet is docked in hub mode, it can receive richer notifications from a Nest doorbell. You'll be able to see who's at the door, chat with them via two-way talk or send a quick response.
This article originally appeared on Engadget at https://www.engadget.com/google-brings-gemini-nano-to-more-pixel-devices-and-enhances-recorder-summaries-160917592.html?src=rss
Spotify first revealed its plan to roll out a high-fidelity option for music streaming some years ago, but that still hasn’t come to pass. This may finally be the year when the company’s HiFi streaming goes live, but you’ll likely need to pay extra for the privilege.
HiFi streaming is expected to arrive by the end of 2024 and it will be an add-on that costs users at least $5 more per month on top of an existing plan, according to Bloomberg. That's in addition to a Premium price increase that takes effect next month. As such, individual users who want to listen to high-fidelity music on Spotify may need to pay at least $17 per month, unless they're fortunate enough to be on the $6 student plan. It's not clear if the HiFi add-on will be available to those on the free tier.
HiFi audio is already factored into Apple Music ($11 per month for individuals) and Amazon Music Unlimited ($11 per month for those without Prime). It was a key selling point for Tidal at the outset of that service, which also now costs $11 per month. That places Spotify, which said in 2021 it would roll out its HiFi plan that year, well behind its rivals on that front.
That said, the so-called "Supremium" add-on is said to include other features, like an option to spin up custom playlists in a flash based on specific activities, dates and times of the year. Bloomberg reports that Spotify's tech will adjust playlists based on a user's behavior and eventually automatically create playlists without any input from them.
This article originally appeared on Engadget at https://www.engadget.com/spotifys-hifi-plan-could-finally-arrive-this-year-but-you-may-need-to-pay-extra-141610374.html?src=rss
WWDC is always where we learn about the year's biggest updates to Apple's operating systems. Given that the iPhone is Apple's most important product, it's no surprise that iOS takes up a major chunk of the attention each June. WWDC 2024 is no exception, as Apple had a ton of new features and updates to go over, many of which concerned AI (or Apple Intelligence, as the company is calling it).
As part of this new era, Siri is getting a major overhaul. The voice assistant will be able to get much more done as it will be more deeply integrated into your apps and have more contextual awareness. You'll be able to use Siri for things like photo editing, rewriting emails and prioritizing notifications. There's the option to type your Siri commands as well, which is a nice accessibility upgrade.
The language models will be able to rewrite, proofread and summarize text for you in apps such as Mail, Notes, Safari, Pages and Keynote, as well as third-party apps. Image generation will be available too in sketch, illustration and animation styles — so you won't be able to generate realistic images using Apple's tech. Image generation is built into apps such as Notes, Freeform and Pages.
Apple
You'll be able to use natural language prompts to search for photos of certain people. There's also the promise of more intelligent search in the browser and (at long last!) transcriptions of calls and Voice Memos to catch up to a feature Pixel devices have had for a while.
Although Apple Intelligence will pull from your personal information to make sure the systems are applicable to you, it will be aware of your personal data without collecting it, according to Apple software engineering SVP Craig Federighi.
Apple is employing a blend of both on-device and cloud-based AI processing. Your iPhone will handle as much of the legwork locally as it can, with more complex operations being sent to Apple's processing centers. That raises some questions about privacy, one of Apple's central selling points to would-be customers (especially after Apple openly took digs at rivals that use cloud servers for data processing), but Federighi gave some answers to those.
For one thing, the company has established something called Private Cloud Compute. Apple says the aim is to wield the power of the cloud for more advanced AI processing while making sure your iPhone data remains safe and secure.
To use these new features on iOS, you'll need a device that has at least an Apple A17 Pro chipset — in other words, an iPhone 15 Pro or one of this year's upcoming models. Apple Intelligence features will be available for free on iOS 18, iPadOS 18 and macOS Sequoia this fall in US English.
Customization
Apple also focused on customization. You'll be able to make the home screen look more like your own vibe than ever. You'll be able to change the colors of app icons, which can automatically get a different look when you have Dark Mode enabled. Your apps won't need to be locked within a rigid grid anymore either. Your home screen can look almost as messy as you want.
Control Center is getting some big changes. You'll be able to access things like media playback and smart home controls from here. Developers will be able to take advantage of this and offer Control Center management for their apps too. It'll be possible to pin custom controls to the home screen for your most frequently used apps and functions (so you'll be able to switch out the flashlight control for something else, for instance). Custom controls can also be mapped to the physical action button as you see fit.
Messages
When it comes to Messages, there's another nice update in the form of scheduling. When you're catching up on things late at night, you'll be able to time a message to send in the morning, for instance. Those who use emoji reactions in Messages (aka Tapbacks) are getting a nice update too. You'll be able to choose from any emoji instead of the five basic reactions Apple has offered for years.
Text effects (the little animations that show up when you type a certain phrase) are getting an upgrade as well. Meanwhile, Apple will offer satellite messaging support on iPhone 14 and later devices. That's a major update, especially for those who go off the grid often, as messaging will be more useful beyond emergencies. You'll be able to send and receive texts, emoji and Tapbacks via iMessage and SMS.
Apple
There's also a key AI-related change coming to the Messages app. Your iPhone will be able to generate custom emoji based on what you're writing. You might need a PhD in semiotics to decipher some of the "Genmoji" you receive.
There's one other big update for Messages in iOS 18: Apple will add support for RCS (Rich Communication Services) to Messages. RCS is a more advanced messaging protocol than SMS. It enables better media sharing, Wi-Fi messaging, group chats and, crucially, better security thanks to end-to-end encryption. It should allow for more secure, media-rich messaging between iPhone and Android devices.
Apple for years refused to support RCS in order to keep iMessage a walled garden. But after persistent pressure from Google — and more importantly, new EU laws coming into force — Apple promised to start supporting RCS sometime this year. Apple, which is never petty about anything ever, almost completely glossed over the addition of RCS in its the keynote, relegating it to a three-word mention.
Apps
The Photos app is getting is biggest redesign ever, Apple says. It's getting a visual overhaul and one of the key aims is to help you find your photos more easily (filtering out screenshots should be a breeze, for one thing). Your snaps will be organized around memorable moments. Apple Intelligence will power features like Clean Up, which is effectively Apple's version of Google's Magic Eraser tool.
The Mail app will soon be able to categorize emails — just like Gmail has for years. Apple will also organize emails by sender and make it easy to archive or delete every email you get from a certain company. This will be optional, so you can stick to a single inbox if you wish.
Maps, meanwhile, will offer more detailed topographic maps to bring the app more into line with the Apple Watch. This should be useful for planning routes while hiking. As for the Journal app, it will now show stats for things like a daily writing streak.
Wallet is getting a handy new feature that will allow you to send cash without having to exchange personal details. All you need to do is simply tap your phones together. This could be handy for splitting the bill after dinner with a new acquaintance. Tickets saved to Wallet can now include stadium details, recommended Apple Music playlists and other information.
Calendar can show events and tasks from Reminders app, while the Notes app can automatically solve any math equations you enter. The Home app will offer guest access
Another welcome change is the introduction of a dedicated Passwords app. This will work across iOS, iPadOS, visionOS and macOS and make it easier to find saved passwords from iCloud Keychain. Even better, there will also be Windows support via the iCloud for Windows app. Hopefully, this will make it easier for everyone to use a password manager and have unique passwords for every single account — something we strongly recommend.
This being Apple, of course it has some new privacy controls for apps in iOS 18. You'll have the option to lock apps behind an authentication method (i.e., your PIN or Face ID) so that when you pass your iPhone to someone to show them your camera roll, they can't go snooping in your Messages. You can also hide apps — perhaps ones you use for dating — in a locked folder too. Elsewhere on the app privacy front, you'll be able to decide which of your contacts an app has access to instead of giving them absolutely everyone's phone numbers and personal information.
Elsewhere, Apple is bringing Game Mode to iPhone. This aims to boost performance by minimizing background activity, while controllers and AirPods should be more responsive.
During an emergency call, dispatchers will be able to send a request to turn it into a video call or to share media from the camera roll. This, Apple suggests, can help first responders better prepare for an incident. The Health app, meanwhile, has been redesigned to make it easier to access vital info in an emergency.
On the accessibility front, users will be able to navigate their iPhone using eye tracking. You'll be able to set up a custom sound that will trigger tasks using the Vocal Shortcut feature, while Music Haptics aims to give those who are deaf or hard of hearing another way to experience music via the Taptic Engine.
A developer beta of iOS 18 is available today and a public version will roll out in July. As always, iOS 18 will roll out to all eligible iPhones this fall.
If your device can run iOS 17, you'll be able to install iOS 18. The list of eligible devices includes the iPhone 11 and later lineups, along with iPhone Xs, Xs Max, Xr and the second-gen SE.
This article originally appeared on Engadget at https://www.engadget.com/ios-18-gets-a-revamped-control-center-and-loads-of-home-screen-customization-options-172350046.html?src=rss
While we’re not expecting Apple to announce any new hardware at its Worldwide Developers Conference this week, there’s always a chance that the company may have a modest refresh or two up its sleeves. Perhaps Apple is trying to clear out existing stock to make way for new models, which could be the reason why the M2 Mac mini has dropped to a record low of $479. That’s $120 off the regular price of $599.
This lil' desktop machine has eight CPU cores (with a CPU speed of 3.2 GHz) and 10 GPU cores in its M2 chipset, along with 8GB of unified memory, so it should be able to handle basic to moderate tasks with relative ease. It also has 256GB of onboard storage. (The 512GB model is $100 off at $699, with a clippable coupon shaving off another $9.01.)
On the connectivity front, the M2 Mac mini has dual Thunderbolt 4 ports, two USB-A ports, an HDMI port, Wi-Fi 6E, Bluetooth 5.3, gigabit ethernet support and a headphone jack. You'll still need to add on peripherals such as a mouse, keyboard and monitor to get it up and running, but the M2 Mac mini is a nice Mac desktop for the price.
Those looking for some more power, however, may be more interested in the M2 Pro Mac mini. It's $150 off at $1,150 (be sure to redeem the $50 clippable coupon!). We reviewed this model in early 2023 and gave it a score of 86. We liked the performance, design, quiet operation and array of ports (you get an additional pair of USB-C slots here). However, upgrading beyond the base model is expensive, while we found having to reach around to the back to plug anything in somewhat cumbersome.