Tech’s biggest losers in 2023

The last few years have been, to put it mildly, rough. And 2023 continued to bring sad tidings. Amid the humanitarian crisis that is the Palestine-Israeli conflict, plus increased fears around the credibility and reliability of AI and Elon Musk’s ongoing meltdown, tech’s biggest players also suffered their fair share of losses. This year, we saw the demise of the E3 gaming convention, the deterioration of popular online forums and the decline of cryptocurrencies, Silicon Valley banks and financial institutions. Not to mention the poor neighbors of the Twitter office in San Francisco who had to endure obnoxious, potentially epilepsy-triggering lights flashing from the building. While we can happily say “good riddance” to many of these things, it is with some sadness that we bid farewell and condolences to some of this year’s worst developments.

The X, Twitter and Elon Musk fiasco

No “Losers in 2023” list is complete without mentioning the fiasco that is Elon Musk’s Twitter (or X). Last year, shortly after Musk acquired Twitter, some of us were asked to make predictions about how Musk’s new venture would fare. I felt that it was a high-risk, high-reward move that might work due to Musk’s combination of luck and smarts, based mainly on his previous success heading up Tesla and SpaceX.

However, I also said that Twitter might devolve into the most chaotic social media platform around, which is pretty much what happened. In hindsight, what I failed to account for was that unlike Tesla and SpaceX, Musk doesn’t seem to give a crap about running X like a business and has treated the company more as an expensive toy meant to call attention to the sins (at least in his mind) of social media. And when you combine his increasingly unhinged personality with shortsighted decisions, what you get is an organization in turmoil. So while not all of these things occurred in 2023, here are just a few of the dumbest things that Musk and X have done in the last 18 months.

A little over a year ago, Musk blew up Twitter’s verification system, which promptly led to fake accounts sporting seemingly legit handles doing things like posting an image of Mario flipping the bird, the pope spreading conspiracy theories and more. Then earlier this year in June, Musk decided to block users who weren’t logged in from seeing tweets, which caused Google and others to remove Twitter content from search results. That’s not a very smart move for a company that relies heavily on traffic to generate ad revenue, so it wasn’t a big surprise when Musk backtracked a week later.

But perhaps Musk’s biggest blunder was changing Twitter’s name to X in July, a move so silly that most people continue to pretend like the rebranding never happened. Oh and let’s not forget that the name change was commemorated with a sign that was mounted on the company’s HQ in San Francisco that blinded its neighbors and didn’t have proper permits, resulting in an installation that lasted barely more than a weekend. More recently, citing a rise in hate speech, major companies including Apple and Disney decided to pull ads from X, which later prompted Musk to tell Disney CEO Bob Iger to “Go fuck yourself.” Another clearly wise business move made by a very grounded individual. (That’s sarcasm, in case it’s not clear.)

At this point, it’s hard to imagine how much worse X can get, but given everything that’s happened in 2023, it’s plain that the company formerly known as Twitter hasn’t even hit rock bottom yet. — Sam Rutherford, Senior reporter

A person holding the Microsoft Surface Duo 2 in book mode showing the Engadget home page. Images and text are eaten up by the hinge.
David Imel for Engadget

Microsoft’s Surface tablet

No offense to the Surface Laptop Studio 2, which is a mighty powerful and uniquely convertible laptop, but this year felt like a low point for Microsoft’s iconic Surface tablets. The Surface Pro 9 hasn’t been upgraded at all since last, so it’s still running either an older 12th-gen Intel chip. There is a 5G-equipped model with a custom ARM-based Microsoft SQ3 chip, but we recommend staying far far away from that thing. And beyond the Laptop Studio 2, we only got the Surface Laptop Go 3 for consumers(the tiny Surface Go 4 tablet is now firmly targeted as business users, it doesn’t even show up on the main Surface site).

It almost seems like Microsoft’s dream of creating a true tablet/laptop hybrid is dead – or at the very least, it’s on pause as the company focuses on shoving its AI Copilot into all of its products. Let’s face it: While the Surface business has earned a bit of money for Microsoft, it’s a pittance compared to what the company sees from its Azure cloud revenue. Instead, the Surface devices proved that Microsoft could produce high-end Windows hardware that occasionally pushed the PC industry forward.

It’s been 11 years since Microsoft announced its first Surface devices, but it turns out most consumers didn’t want to replace their laptops with tablets. Simpler 2-in-1 convertible devices, like HP’s Spectre x360 16, are far less common these days (and notably, they also work best in their notebook modes). And it doesn’t help that Windows 11 is still far from tablet friendly. If you really want to get work done on a slate, it simply makes more sense to get an iPad and a keyboard case instead.

With Microsoft’s Surface visionary, Panos Panay, now at Amazon, there doesn’t seem to be much hope left for the company’s tablet concept. But who knows, maybe the Surface Neo will finally make a return as a true foldable some day. (Remember the Surface Duo, another failure?) A Windows user can only dream. — Devindra Hardawar, Senior reporter

Amazon Halo App and Band. A phone showing the home page of Amazon's Halo app on the left, and the wearable in gray on the right. Both devices are set on a light wood background.
Amazon

Amazon’s Halo hardware products

Speaking of dreams, mine were dashed by Amazon in July this year when the company pulled support for its Halo line of health-related hardware products. In fact, my sleep itself might have been affected, since I had just gotten used to checking my Halo app each morning to see the amount of rest I got the night before.

Amazon’s Halo division has been plagued with controversy since it launched the screenless Halo wearable in 2020. The device was a barebones activity tracker, but stood out for an opt-in feature that used onboard mics to listen to you speaking and tell if you sound stressed, upbeat or emotional. This caught a lot of attention, with people saying this was akin to Amazon trying to police your way of speaking. Many other reviewers, myself included, were more critical of the fact that, though the Tone feature did flag times when wearers sounded happy or sad, it did not present enough information for that data to be useful.

The Halo app also offered a way for you to use your phone’s camera for a body composition scan. You’d have to enter your height and weight, before stripping down to your underwear and posing for four pictures, showing your front, back and sides. The app would then tell you how much of your body is fat or muscle.

If it sounds dubious, it’s probably because it is. Though Amazon said its “Halo body fat measurement is as accurate as methods a doctor would use—and nearly twice as accurate as leading at-home smart scales.” Spoiler: It wasn’t. I used the Body feature every few months for about two years, comparing it to the bio-electrical impedance analysis (BIA) sensor on Samsung’s Galaxy Watch when that became available. Over time, as my body composition changed, I also got BIA scans at the F45 gym I go to, which uses a more sophisticated machine. Amazon’s scans were wildly off, while the Samsung watch came closer to the data gleaned from the machine at my gym.

The Amazon Halo Rise on a nightstand in the dark with a the time and a semi-circle lit up on its front.
Photo by: Cherlynn Low / Engadget

All that is to say that Amazon’s Halo products haven’t been great. But that seemed to start to change when the company launched the Halo Rise bedside sleep tracker this year. I loved it for the way it accurately detected when I fell asleep, calculated the different stages I was in (REM, Deep, Light etc) and more importantly how it did all that without requiring me to wear something to bed or install a new mattress. I finally had a feasible way to track my sleep and use that to figure out how hard or easy I should take each day’s workout, along with other activities and stresses.

Alas, that joy was short-lived. Despite Amazon acquiring healthcare companies and clearly investing more into becoming a pharmaceutical provider, it gave up on the Halo business this year. Maybe that’s not such a bad thing, since one good product doesn’t an entire profitable endeavor make. Amazon not having access to my sleep, heart rate, steps and tone is probably for the best, as we contemplate a future where the online shopping giant is also our doctor and pharmacist. — Cherlynn Low, Deputy editor

E3

For as long as I can remember, I’ve been reading and talking about games, but the internet expanded my horizons beyond the confines of the UK magazine industry. In the late ‘90s, at age 13, I started writing (very badly) for a popular game site, covering release dates, special editions and other unimportant things.

Within a couple of years I’d lost interest in writing, but I still hung out in the same IRC channels talking about games with likeminded people. IRC started my obsession with E3 and the Tokyo Game Show; weeks where I’d talk about these huge events with a weird milieu of fans and industry professionals.

In 2000, the fever around Metal Gear Solid 2’s E3 debut was out of this world. The first-person reports from the show were unbelievably positive. When the trailer finally became available to download a few weeks later, it quickly spread across the internet. I can still remember the mix of frustration and excitement as I downloaded it from an IRC bot at 7KB a second to finally get a glimpse of “next-gen” gaming.

MGS2 was peak E3 for me, and in hindsight it was also the moment E3 began to die: Why did I need to read a 1,000-word breakdown of a trailer when I could just download and watch it myself? Why should Konami spend big money on a booth when it could just release a trailer directly to its potential customers?

Back then, I was the only person I knew IRL who was “extremely online.” Now, everyone is. By the 2010s, when I started to attend E3 myself, the role of press and the show had shifted. Nintendo E3 Directs were in full swing, and the big shows from Sony, Microsoft, Bethesda, Ubisoft and EA were all beamed live to fans. Sure, I got to play some games and interview some developers, but that’s something that happens throughout the year now.

E3 remained one of the highlights of my calendar, and there were always some memorable moments — the PS4 and Xbox One reveals were probably the highlight of my in-person years — but by 2019, my excitement was more tied to seeing farflung colleagues and old industry friends than it was the event itself. When the pandemic canceled the 2020 event, it was obviously it would never recover. We’d written about how the industry didn’t need E3 years before.

Summer Game Fest will happen again next year. It will never hit the scale of the show it’s replacing, but I hope that it becomes a strong enough brand to keep the idea of E3 going. There’s still something exciting for fans, and journalists, about a week of gaming announcements to predict and dissect. If more companies spread their events throughout the year, that last bit of E3 magic will be gone. — Aaron Souppouris, Executive Editor

Cryptocurrencies and finance in tech

Much as we pretend mathematics represents an immutable truth, we must remember it’s not without its loopholes. Centuries from now, historians researching crypto may assume humanity forgot that as it decided to substitute math for truth in its entirety. That the prodigies of this world sought to engineer out human fallibility between League of Legends sessions. Uncertain, wooly and hard-to-quantify concepts like “truth” and “trust” would be tossed out in favor of the certainty of pure math. That’s the PR line: The Bitcoin white paper describes the virtual currency as a “system based on cryptographic proof instead of trust.” It’s ironic, then, that so many high-profile people who hitched their mast to crypto are either in prison, or are awaiting trial for fraud.

Those same historians may wonder if crypto was merely a vehicle ripe for hijack by unethical types, or if its inherent fraudiness was written into its DNA. 2023 will offer plenty of material to scrub through given the number of figures who wound up face-to-face with law enforcement. Coinbase started the year accused of leaving gaps in its systems big enough to enable fraud, money laundering and drug dealing. Former Celsius CEO Alex Mashinsky was sued and later arrested — alongside the company’s chief revenue officer, Roni Cohen-Pavon. Not long after, Terraform Labs was charged by the SEC for securities fraud after it wiped out $45 billion or so. Bear in mind, this is a year-in-review story, and I’ve only managed to make it as far as February.

Binance, the world’s largest crypto exchange by volume, dominated headlines this year much as FTX had in 2022. Regulators accused it, and its founder Changpeng “CZ” Zhao of deliberately undermining its own controls and processes to not-so tacitly enable users to break the law. Zhou would plead guilty, step down as CEO and pay a hefty fine which enabled the company to keep running. Oh, and we should mention the Winklevoss Twins, their exchange and its partners, who were accused of defrauding investors to the tune of $1 billion. Ironic then, that Ferrari finally decided to try to appeal to the Lambo-and-Tendies demographic by opening up crypto purchases for its cars just as things started to get tough.

Of course, the real loser in all of this has to be Michael Lewis who, with an MA in Economics and experience as a bond trader for Salomon Brothers in one hand, and a ringside seat with Sam Bankman-Fried in the other, managed to miss what was going on at FTX. Lewis has doubled down in support of his latest muse but now that SBF has been found guilty of fraud, it looks like his reputation as the most credible financial journalist of the age is in tatters. — Daniel Cooper, Senior reporter

Photo by: STRF/STAR MAX/IPx 2021 1/8/21 Reddit bans Pro-Trump forum for inciting violence in connection with the attack on the U.S. Capital in Washington D.C.. STAR MAX File Photo: Reddit logos photographed off an iphone SE 2020.
STRF/STAR MAX/IPx

Reddit

I've been a longtime Reddit lurker, occasional poster and always a first-party app user. But when the drama about the company's decision to start charging for API access started to unfold in April, my eyes were opened to the wonderful world of third-party Reddit clients. Too bad, though, that the company proceeded to then botch it all.

Because API access was no longer free, many apps like Apollo, RIF, BaconReader and Narwhal had to reconsider their pricing or shut down altogether. Reddit’s policy change didn’t just challenge these apps, which mostly offered superior browsing experiences to the company’s own. It also created problems for clients that were built for more accessible use, rendering them unusable unless their developers ponied up the fees, which could go up as much as tens of thousands of dollars (or, in Apollo’s case, an estimated $20 million a year).

While Reddit did eventually seem to concede that the API fees would shut out some users with disabilities and ended up working with some unnamed developers to give them free access, the company dug in its heels in the wake of public outrage and subreddit blackouts. In the second half of the year, subreddits all over the platform either stopped posting, changed their settings to private or NSFW or dedicated themselves to only putting up salacious images of Last Week Tonight host John Oliver.

Reddit didn’t just ignore the protests and carry on with its planned fees. It went as far as to forcibly take over some communities that went dark, while looking for volunteers to take over certain subreddits that it deemed to have violated its Moderator Code of Conduct.

According to internet analytics company Similarweb in June, Reddit saw a 6.6 percent drop in average daily traffic. We don’t have the latest statistics on how the company is doing now, but I can tell you from personal experience that the first-party app on iOS is a complete shitshow. Like many other Redditors have pointed out before, videos will autoplay unmuted out of nowhere for no reason, while I’ve encountered numerous infuriating bugs, including one where a video on a post was repeatedly going on and off mute while I was also trying to stream Spotify to a speaker. It just sucks.

After the mass subreddit blackouts spawned a bunch of duplicate communities with different moderators, the quality of posts have noticeably fallen, as well. Not to mention the company got rid of trophies and then attempted to bring them back again in a confusing format. Throw in the fact that the community now seems to be a mix of karma-farming bots and commenters who copy and paste the same jokes over and over again, the days of enjoyable Reddit scrolling seem to have come to an end in 2023. — Cherlynn Low

This article originally appeared on Engadget at https://www.engadget.com/techs-biggest-losers-in-2023-170017317.html?src=rss

Tech’s biggest losers in 2023

The last few years have been, to put it mildly, rough. And 2023 continued to bring sad tidings. Amid the humanitarian crisis that is the Palestine-Israeli conflict, plus increased fears around the credibility and reliability of AI and Elon Musk’s ongoing meltdown, tech’s biggest players also suffered their fair share of losses. This year, we saw the demise of the E3 gaming convention, the deterioration of popular online forums and the decline of cryptocurrencies, Silicon Valley banks and financial institutions. Not to mention the poor neighbors of the Twitter office in San Francisco who had to endure obnoxious, potentially epilepsy-triggering lights flashing from the building. While we can happily say “good riddance” to many of these things, it is with some sadness that we bid farewell and condolences to some of this year’s worst developments.

The X, Twitter and Elon Musk fiasco

No “Losers in 2023” list is complete without mentioning the fiasco that is Elon Musk’s Twitter (or X). Last year, shortly after Musk acquired Twitter, some of us were asked to make predictions about how Musk’s new venture would fare. I felt that it was a high-risk, high-reward move that might work due to Musk’s combination of luck and smarts, based mainly on his previous success heading up Tesla and SpaceX.

However, I also said that Twitter might devolve into the most chaotic social media platform around, which is pretty much what happened. In hindsight, what I failed to account for was that unlike Tesla and SpaceX, Musk doesn’t seem to give a crap about running X like a business and has treated the company more as an expensive toy meant to call attention to the sins (at least in his mind) of social media. And when you combine his increasingly unhinged personality with shortsighted decisions, what you get is an organization in turmoil. So while not all of these things occurred in 2023, here are just a few of the dumbest things that Musk and X have done in the last 18 months.

A little over a year ago, Musk blew up Twitter’s verification system, which promptly led to fake accounts sporting seemingly legit handles doing things like posting an image of Mario flipping the bird, the pope spreading conspiracy theories and more. Then earlier this year in June, Musk decided to block users who weren’t logged in from seeing tweets, which caused Google and others to remove Twitter content from search results. That’s not a very smart move for a company that relies heavily on traffic to generate ad revenue, so it wasn’t a big surprise when Musk backtracked a week later.

But perhaps Musk’s biggest blunder was changing Twitter’s name to X in July, a move so silly that most people continue to pretend like the rebranding never happened. Oh and let’s not forget that the name change was commemorated with a sign that was mounted on the company’s HQ in San Francisco that blinded its neighbors and didn’t have proper permits, resulting in an installation that lasted barely more than a weekend. More recently, citing a rise in hate speech, major companies including Apple and Disney decided to pull ads from X, which later prompted Musk to tell Disney CEO Bob Iger to “Go fuck yourself.” Another clearly wise business move made by a very grounded individual. (That’s sarcasm, in case it’s not clear.)

At this point, it’s hard to imagine how much worse X can get, but given everything that’s happened in 2023, it’s plain that the company formerly known as Twitter hasn’t even hit rock bottom yet. — Sam Rutherford, Senior reporter

A person holding the Microsoft Surface Duo 2 in book mode showing the Engadget home page. Images and text are eaten up by the hinge.
David Imel for Engadget

Microsoft’s Surface tablet

No offense to the Surface Laptop Studio 2, which is a mighty powerful and uniquely convertible laptop, but this year felt like a low point for Microsoft’s iconic Surface tablets. The Surface Pro 9 hasn’t been upgraded at all since last, so it’s still running either an older 12th-gen Intel chip. There is a 5G-equipped model with a custom ARM-based Microsoft SQ3 chip, but we recommend staying far far away from that thing. And beyond the Laptop Studio 2, we only got the Surface Laptop Go 3 for consumers(the tiny Surface Go 4 tablet is now firmly targeted as business users, it doesn’t even show up on the main Surface site).

It almost seems like Microsoft’s dream of creating a true tablet/laptop hybrid is dead – or at the very least, it’s on pause as the company focuses on shoving its AI Copilot into all of its products. Let’s face it: While the Surface business has earned a bit of money for Microsoft, it’s a pittance compared to what the company sees from its Azure cloud revenue. Instead, the Surface devices proved that Microsoft could produce high-end Windows hardware that occasionally pushed the PC industry forward.

It’s been 11 years since Microsoft announced its first Surface devices, but it turns out most consumers didn’t want to replace their laptops with tablets. Simpler 2-in-1 convertible devices, like HP’s Spectre x360 16, are far less common these days (and notably, they also work best in their notebook modes). And it doesn’t help that Windows 11 is still far from tablet friendly. If you really want to get work done on a slate, it simply makes more sense to get an iPad and a keyboard case instead.

With Microsoft’s Surface visionary, Panos Panay, now at Amazon, there doesn’t seem to be much hope left for the company’s tablet concept. But who knows, maybe the Surface Neo will finally make a return as a true foldable some day. (Remember the Surface Duo, another failure?) A Windows user can only dream. — Devindra Hardawar, Senior reporter

Amazon Halo App and Band. A phone showing the home page of Amazon's Halo app on the left, and the wearable in gray on the right. Both devices are set on a light wood background.
Amazon

Amazon’s Halo hardware products

Speaking of dreams, mine were dashed by Amazon in July this year when the company pulled support for its Halo line of health-related hardware products. In fact, my sleep itself might have been affected, since I had just gotten used to checking my Halo app each morning to see the amount of rest I got the night before.

Amazon’s Halo division has been plagued with controversy since it launched the screenless Halo wearable in 2020. The device was a barebones activity tracker, but stood out for an opt-in feature that used onboard mics to listen to you speaking and tell if you sound stressed, upbeat or emotional. This caught a lot of attention, with people saying this was akin to Amazon trying to police your way of speaking. Many other reviewers, myself included, were more critical of the fact that, though the Tone feature did flag times when wearers sounded happy or sad, it did not present enough information for that data to be useful.

The Halo app also offered a way for you to use your phone’s camera for a body composition scan. You’d have to enter your height and weight, before stripping down to your underwear and posing for four pictures, showing your front, back and sides. The app would then tell you how much of your body is fat or muscle.

If it sounds dubious, it’s probably because it is. Though Amazon said its “Halo body fat measurement is as accurate as methods a doctor would use—and nearly twice as accurate as leading at-home smart scales.” Spoiler: It wasn’t. I used the Body feature every few months for about two years, comparing it to the bio-electrical impedance analysis (BIA) sensor on Samsung’s Galaxy Watch when that became available. Over time, as my body composition changed, I also got BIA scans at the F45 gym I go to, which uses a more sophisticated machine. Amazon’s scans were wildly off, while the Samsung watch came closer to the data gleaned from the machine at my gym.

The Amazon Halo Rise on a nightstand in the dark with a the time and a semi-circle lit up on its front.
Photo by: Cherlynn Low / Engadget

All that is to say that Amazon’s Halo products haven’t been great. But that seemed to start to change when the company launched the Halo Rise bedside sleep tracker this year. I loved it for the way it accurately detected when I fell asleep, calculated the different stages I was in (REM, Deep, Light etc) and more importantly how it did all that without requiring me to wear something to bed or install a new mattress. I finally had a feasible way to track my sleep and use that to figure out how hard or easy I should take each day’s workout, along with other activities and stresses.

Alas, that joy was short-lived. Despite Amazon acquiring healthcare companies and clearly investing more into becoming a pharmaceutical provider, it gave up on the Halo business this year. Maybe that’s not such a bad thing, since one good product doesn’t an entire profitable endeavor make. Amazon not having access to my sleep, heart rate, steps and tone is probably for the best, as we contemplate a future where the online shopping giant is also our doctor and pharmacist. — Cherlynn Low, Deputy editor

E3

For as long as I can remember, I’ve been reading and talking about games, but the internet expanded my horizons beyond the confines of the UK magazine industry. In the late ‘90s, at age 13, I started writing (very badly) for a popular game site, covering release dates, special editions and other unimportant things.

Within a couple of years I’d lost interest in writing, but I still hung out in the same IRC channels talking about games with likeminded people. IRC started my obsession with E3 and the Tokyo Game Show; weeks where I’d talk about these huge events with a weird milieu of fans and industry professionals.

In 2000, the fever around Metal Gear Solid 2’s E3 debut was out of this world. The first-person reports from the show were unbelievably positive. When the trailer finally became available to download a few weeks later, it quickly spread across the internet. I can still remember the mix of frustration and excitement as I downloaded it from an IRC bot at 7KB a second to finally get a glimpse of “next-gen” gaming.

MGS2 was peak E3 for me, and in hindsight it was also the moment E3 began to die: Why did I need to read a 1,000-word breakdown of a trailer when I could just download and watch it myself? Why should Konami spend big money on a booth when it could just release a trailer directly to its potential customers?

Back then, I was the only person I knew IRL who was “extremely online.” Now, everyone is. By the 2010s, when I started to attend E3 myself, the role of press and the show had shifted. Nintendo E3 Directs were in full swing, and the big shows from Sony, Microsoft, Bethesda, Ubisoft and EA were all beamed live to fans. Sure, I got to play some games and interview some developers, but that’s something that happens throughout the year now.

E3 remained one of the highlights of my calendar, and there were always some memorable moments — the PS4 and Xbox One reveals were probably the highlight of my in-person years — but by 2019, my excitement was more tied to seeing farflung colleagues and old industry friends than it was the event itself. When the pandemic canceled the 2020 event, it was obviously it would never recover. We’d written about how the industry didn’t need E3 years before.

Summer Game Fest will happen again next year. It will never hit the scale of the show it’s replacing, but I hope that it becomes a strong enough brand to keep the idea of E3 going. There’s still something exciting for fans, and journalists, about a week of gaming announcements to predict and dissect. If more companies spread their events throughout the year, that last bit of E3 magic will be gone. — Aaron Souppouris, Executive Editor

Cryptocurrencies and finance in tech

Much as we pretend mathematics represents an immutable truth, we must remember it’s not without its loopholes. Centuries from now, historians researching crypto may assume humanity forgot that as it decided to substitute math for truth in its entirety. That the prodigies of this world sought to engineer out human fallibility between League of Legends sessions. Uncertain, wooly and hard-to-quantify concepts like “truth” and “trust” would be tossed out in favor of the certainty of pure math. That’s the PR line: The Bitcoin white paper describes the virtual currency as a “system based on cryptographic proof instead of trust.” It’s ironic, then, that so many high-profile people who hitched their mast to crypto are either in prison, or are awaiting trial for fraud.

Those same historians may wonder if crypto was merely a vehicle ripe for hijack by unethical types, or if its inherent fraudiness was written into its DNA. 2023 will offer plenty of material to scrub through given the number of figures who wound up face-to-face with law enforcement. Coinbase started the year accused of leaving gaps in its systems big enough to enable fraud, money laundering and drug dealing. Former Celsius CEO Alex Mashinsky was sued and later arrested — alongside the company’s chief revenue officer, Roni Cohen-Pavon. Not long after, Terraform Labs was charged by the SEC for securities fraud after it wiped out $45 billion or so. Bear in mind, this is a year-in-review story, and I’ve only managed to make it as far as February.

Binance, the world’s largest crypto exchange by volume, dominated headlines this year much as FTX had in 2022. Regulators accused it, and its founder Changpeng “CZ” Zhao of deliberately undermining its own controls and processes to not-so tacitly enable users to break the law. Zhou would plead guilty, step down as CEO and pay a hefty fine which enabled the company to keep running. Oh, and we should mention the Winklevoss Twins, their exchange and its partners, who were accused of defrauding investors to the tune of $1 billion. Ironic then, that Ferrari finally decided to try to appeal to the Lambo-and-Tendies demographic by opening up crypto purchases for its cars just as things started to get tough.

Of course, the real loser in all of this has to be Michael Lewis who, with an MA in Economics and experience as a bond trader for Salomon Brothers in one hand, and a ringside seat with Sam Bankman-Fried in the other, managed to miss what was going on at FTX. Lewis has doubled down in support of his latest muse but now that SBF has been found guilty of fraud, it looks like his reputation as the most credible financial journalist of the age is in tatters. — Daniel Cooper, Senior reporter

Photo by: STRF/STAR MAX/IPx 2021 1/8/21 Reddit bans Pro-Trump forum for inciting violence in connection with the attack on the U.S. Capital in Washington D.C.. STAR MAX File Photo: Reddit logos photographed off an iphone SE 2020.
STRF/STAR MAX/IPx

Reddit

I've been a longtime Reddit lurker, occasional poster and always a first-party app user. But when the drama about the company's decision to start charging for API access started to unfold in April, my eyes were opened to the wonderful world of third-party Reddit clients. Too bad, though, that the company proceeded to then botch it all.

Because API access was no longer free, many apps like Apollo, RIF, BaconReader and Narwhal had to reconsider their pricing or shut down altogether. Reddit’s policy change didn’t just challenge these apps, which mostly offered superior browsing experiences to the company’s own. It also created problems for clients that were built for more accessible use, rendering them unusable unless their developers ponied up the fees, which could go up as much as tens of thousands of dollars (or, in Apollo’s case, an estimated $20 million a year).

While Reddit did eventually seem to concede that the API fees would shut out some users with disabilities and ended up working with some unnamed developers to give them free access, the company dug in its heels in the wake of public outrage and subreddit blackouts. In the second half of the year, subreddits all over the platform either stopped posting, changed their settings to private or NSFW or dedicated themselves to only putting up salacious images of Last Week Tonight host John Oliver.

Reddit didn’t just ignore the protests and carry on with its planned fees. It went as far as to forcibly take over some communities that went dark, while looking for volunteers to take over certain subreddits that it deemed to have violated its Moderator Code of Conduct.

According to internet analytics company Similarweb in June, Reddit saw a 6.6 percent drop in average daily traffic. We don’t have the latest statistics on how the company is doing now, but I can tell you from personal experience that the first-party app on iOS is a complete shitshow. Like many other Redditors have pointed out before, videos will autoplay unmuted out of nowhere for no reason, while I’ve encountered numerous infuriating bugs, including one where a video on a post was repeatedly going on and off mute while I was also trying to stream Spotify to a speaker. It just sucks.

After the mass subreddit blackouts spawned a bunch of duplicate communities with different moderators, the quality of posts have noticeably fallen, as well. Not to mention the company got rid of trophies and then attempted to bring them back again in a confusing format. Throw in the fact that the community now seems to be a mix of karma-farming bots and commenters who copy and paste the same jokes over and over again, the days of enjoyable Reddit scrolling seem to have come to an end in 2023. — Cherlynn Low

This article originally appeared on Engadget at https://www.engadget.com/techs-biggest-losers-in-2023-170017317.html?src=rss

The biggest winners in tech in 2023

Throughout 2023, it felt like the drama never let up. From Elon Musk’s nonstop shenanigans to the constant launches in the generative AI race, the last twelve months was packed with news. Thankfully, it wasn’t all bad, and this year saw more winners than before. There were clear frontrunners, like Threads and AI, but we also saw surprises like Apple’s Vision Pro headset and the iPhone maker finally embracing several open standards. Of all the things that happened this year, here’s the Engadget team’s list of tech’s biggest winners in 2023.

Threads

If you had told me a year ago that Mark Zuckerberg would use the Elon Musk-induced chaos at Twitter to his and Meta’s advantage, I wouldn't have been surprised. If, however, you had told me that Meta’s slapdash effort to build a standalone Twitter clone based on Instagram would emerge as the most viable and popular alternative, I probably would have laughed.

But, if 2023 taught us anything, it’s that Elon Musk was more adept at taking Twitter X to lower lows than we could have possibly imagined. And while we’ll likely never see an actual cage match between Zuck and Musk, it’s impossible to ignore just how much Threads has benefitted from Musk’s self-inflicted wounds.

After an initial surge and drop-off in interest, Threads is back at 100 million monthly users. It was the fourth-most downloaded app of the year, according to Apple, despite a mid-year launch and months without any EU availability. The app is also beginning its long-awaited experiment with federation, which will eventually make its content interoperable with Mastodon.

Threads has, of course, benefitted from Meta’s vast engineering resources, as well as the company’s willingness to engage in good old-fashioned growth-hacking. And there are still valid concerns about Meta’s content moderation practices and the implications for allowing the Facebook owner to control yet another major social platform.

But the fact that Threads was able to grow so quickly despite all that shows just how desperate people were for an alternative. Threads may not have been the most advanced or most interesting of the wave of alternatives, but it’s been able to use its ties to Meta and Instagram to attract the most interest. And, right now, it has something X doesn’t: a whole lot of momentum. — Karissa Bell, Senior reporter

Generative AI

We capped off 2022 with the rising popularity of ChatGPT, OpenAI’s remarkably powerful generative AI chatbot. While the idea of having a conversation with a chatbot wasn’t exactly new, ChatGPT leveraged a large language model (LLM) to achieve natural, almost human-like responses, as well as the ability to craft readable text or pull up information on demand. It was a sign that AI was going to be an important topic in 2023 — something Microsoft proved when it launched Bing’s AI Chat in February, which was powered by OpenAI’s next-generation GPT 4 model. And so the AI wars began.

A screenshot of the new Bing homepage with a big search box in the middle and a prompt in it saying
Screenshot

Google rushed to announce its Bard chatbot to pre-empt Microsoft’s Bing Chat launch, but it demonstrated the limitations of generative AI when it confidently answered a question about the James Webb telescope incorrectly. That led to an immediate 8 percent drop in Google’s stock, and it made the company seem like it was just chasing Microsoft’s and OpenAI’s accomplishments with Bing Chat and ChatGPT. (Bard was originally powered by Google’s LaMDA LLM, which had been in development since 2021.)

Bing Chat was just the start for Microsoft: It also launched AI integration in Microsoft Edge through a “Copilot” sidebar, something that also ended up arriving in Microsoft 365 apps, Windows 11 and Windows 10. Google, meanwhile, announced Bard integration for its Assistant and implemented a slew of AI-powered features into Gmail, Docs, Sheets, Meet, Chat, Slides, as well as the new Pixel 8 and Pixel 8 Pro. Heading into 2024, we can look forward to Google’s GPT 4 competitor, Gemini, and Microsoft also announced that its Copilots are getting upgraded with GPT-4.

Outside of Microsoft and Google, AI ended up being the buzzword adopted by much of the tech world throughout 2023. (How quickly we forgot about Web 3.0, crypto and the metaverse.) But while the relentless hype cycle was inevitable, we also saw text-to-image generation tools like OpenAI’s Dall-E 3 become even more powerful, evolving beyond the creepy multi-fingered imagery it was famous for. AI is starting to influence the the world outside of tech as well: It was one of the most prominent concerns for WGA members during their 148-day long strike, and many people were fooled by the famous image of the Pope wearing a puffy Balenciaga coat, which was generated by Midjourney.

There’s still plenty we don’t know about how AI will influence our lives, though researchers like Timnit Gebru, founder of the Distributed AI Research Institute, and Margaret Mitchell are continually raising the alarm about ethical AI concerns. Much of the AI world seems to be following Facebook’s former philosophy of “move fast and break things” — expect to see more drama around artificial intelligence like OpenAI CEO Sam Altman’s surprise firing and re-hiring. It normally takes a few years for a founder to get ousted from their company, like Steve Jobs and Twitter’s Jack Dorsey. Devindra Hardawar, Senior reporter

The iPhone 15 Pro Max held up against a ceiling of lights, showing its USB-C port.
Photo by Cherlynn Low / Engadget

Apple meets RCS, USB-C and Qi 2

In 2023, it almost felt like hell froze over. Apple, notorious for its walled garden, not only introduced new phones with USB-C charging ports this year, but also announced it would support the RCS messaging standard. This happened after months of public badgering from Google (and its execs) and multiple reports calling out the green-bubble stigma. Apple appeared to relent, seemingly having come to terms with previous misgivings.

Though Apple’s declaration is a step in the right direction and brings better security and multimedia support for those on iPhones texting people on Androids, the bubble-color divide is far from dissolved. When the company does adopt the messaging standard, it may not change the way texts are presented. iMessage still has many features that RCS lacks, particularly those introduced in iOS 17 this year like Voice Memo transcripts and Check Ins.

Of course, it’s not like Apple is welcoming all these interoperable standards with open arms. Its adoption of USB-C is clearly a reaction to the EU’s mandate that all new devices sold next year charge with the same standard. And even after announcing RCS support, the company still worked hard to plug the workarounds that enabled Android platforms like Beeper and Sunbird to bring some semblance of iMessage support to non-iOS devices.

But when you consider all the changes made this year, plus the fact that iPhone 15s are among the first devices that work with the new Qi 2 wireless charging protocol, it’s hard to ignore the momentum. It doesn’t feel quite right to label Apple a winner because of all this, but with the number of people that are now better served and supported by the company’s devices, it won’t be surprising to see a fair amount of goodwill flow its way. — Cherlynn Low, Deputy editor

The Google Pixel Fold, slightly open, propped up in portrait orientation on a wooden surface with its external screen facing the camera.
Photo by: Sam Rutherford / Engadget

Foldable phones

Since 2019, Samsung has had a virtual monopoly on big fancy foldable phones. But in 2023, we got not one but two new challengers in the Pixel Fold and OnePlus Open. And while neither can claim total superiority, they’ve brought some interesting innovations to the category.

With its super thin design and wider front display, the Pixel Fold makes it easy to use all of your apps without ever needing to open the device. So when do unfold it, you appreciate its 6.7-inch flexible screen even more. And unlike its rivals, Google didn’t cut corners with its cameras, as the Pixel Fold offers better image quality than pretty much any other handset (foldable or otherwise) aside from its recent sibling, the Pixel 8 Pro.

Meanwhile with the Open, OnePlus created a clever card-based multitasking system that makes it super easy to flip between apps. The Open is also thinner and lighter than Samsung’s Galaxy Z Fold 5. And while it’s still pretty expensive, thanks to a nifty deal that brings its price down to $1,500 with the trade-in of any phone, OnePlus’ first foldable is helping lower the barrier to entry for devices even further.

So in a year when the pace of Samsung’s innovation felt like it was starting to stagnate, two new rivals brought increased competition to the category, which is a win for anyone who’s ever thought about buying a big foldable phone. — Sam Rutherford, Senior reporter

Apple Vision Pro

Apple didn’t make the first MP3 player, and it certainly didn’t make the first smartphone. But the iPod and iPhone managed to out-innovate existing products and reorient the entire technology world around their existence. The Vision Pro is a similar play, albeit one that isn’t immediately meant for everyone. Companies like Oculus (now Meta) and HTC Vive have been pursuing consumer VR for almost a decade, but the Vision Pro takes an even bolder leap forward. Imagine having your apps floating above your desk, or having a video pinned to a wall of your room, or seamlessly reliving your memories captured in 3D spatial videos. And yes, it can also deliver immersive virtual experiences when it needs to.

As is true for many VR solutions, it’s hard to convey the magnitude of Apple’s accomplishment with the Vision Pro in words, screenshots or promo trailers. If you’re not terribly excited about spending $3,499 on Apple’s unproven goggles, I can’t blame you. But after spending some time with the Vision Pro during its launch event, I’m convinced it’s something special. Its screens are far sharper than any VR headset I’ve seen, its onboard cameras deliver a better mixed reality experience and the simple gestures Apple has developed for navigating its interface are wonderfully intuitive.

While the Vision Pro has its obvious issues — it’s priced for developers and early adopters, not average consumers; it’s still a chunky device that many people won’t want to wear — it fundamentally reshapes the way we’ve been thinking of mixed reality. It’s not just a gadget for VR games, nor is it something purely geared towards business purposes like the Hololens 2 and Magic Leap 2. It’s something truly new, and it could end up paving the way towards our spatial computing future. — Devindra Hardawar

The Steam Deck OLED propped up on a white feathery surface with a games catalog on its screen.
Engadget

Gaming handhelds

Handheld gaming PCs combine everything you love about classic portables like the Gameboy Advance or the PSP with big performance (and admittedly much larger builds) plus the freedom to play practically any title you can think of. And in 2023, we saw an explosion of compelling devices with a range of designs: from big chunky units with detachable controllers like Lenovo’s Legion Go to a major revamp for the Steam Deck featuring a new OLED display. Meanwhile, systems like the ASUS ROG Ally offer top-notch specs in a sleek design. And this is before you mention smaller manufacturers like Ayaneo, GPD and others that have put their own twist on the category. But the best part is that most of these cost half the price of a typical gaming laptop, so if all you care about is being able to game from… well anywhere, 2023 has given us a wealth of options. — Sam Rutherford

Neuralink

Elon Musk’s Neuralink brain-computer interface startup came into 2023 against the figurative ropes. The FDA had denied its 2022 petition to begin human trials of its implantable prosthetic over concerns that prototypes of the device had killed a slew of porcine test subjects; rival BCI maker Synchron had already beaten it to market (having having successfully installed their device in a human patient that July) and the USDA had launched an investigation into animal cruelty claims against the company. Musk’s promise of beginning human trials “within six months,” made during a November “show-and-tell’ event appeared increasingly unlikely.

Heading into 2024, Neuralink is in a much better place. The USDA conducted a "focused" inspection of the company’s facilities but did not find any compliance breaches beyond a single issue in 2019 that Neuralink self-reported, per a report obtained by Reuters. That investigation came in response to a complaint filed by the Physicians Committee of Responsible Medicine, an animal welfare advocacy group, that alleged Neuralink and research partner UC Davis had caused the needless suffering and death of simian test subjects between 2017 and 2020. Neuralink may have placated that investigation, however, the USDA’s Office of Inspector General (OIG) has since launched its own independent investigation at the behest of federal prosecutors into the allegations as such actions might violate the Animal Welfare Act. That process remains ongoing.

In May, Neuralink received the best news of its year: the FDA had cleared the company to begin early-stage human trials, after it had satisfactorily address the agency’s previous issues. "The agency’s major safety concerns involved the device’s lithium battery; the potential for the implant’s tiny wires to migrate to other areas of the brain; and questions over whether and how the device can be removed without damaging brain tissue," current and former Neuralink employees told Reuters in March.

In September, nearly a year after Musk’s six-month promise, the Precise Robotically Implanted Brain-Computer Interface (PRIME if you really squint) study opened for subject volunteers. The study "aims to evaluate the safety of our implant (N1) and surgical robot (R1) and assess the initial functionality of our BCI for enabling people with paralysis to control external devices with their thoughts." Whether patients turn out to have the devices implanted won’t be revealed until the trials are complete but given Musk’s increasingly erratic behavior and irrational diatribes, embrace of antisemitism and promotion of far-right hate speech — the fact that he ran Twitter into the ground in barely a year — could make selling people on the finer points of their cranial surgery an impossible task. — Andrew Tarantola, Senior reporter

This article originally appeared on Engadget at https://www.engadget.com/the-biggest-winners-in-tech-in-2023-143012912.html?src=rss

The biggest winners in tech in 2023

Throughout 2023, it felt like the drama never let up. From Elon Musk’s nonstop shenanigans to the constant launches in the generative AI race, the last twelve months was packed with news. Thankfully, it wasn’t all bad, and this year saw more winners than before. There were clear frontrunners, like Threads and AI, but we also saw surprises like Apple’s Vision Pro headset and the iPhone maker finally embracing several open standards. Of all the things that happened this year, here’s the Engadget team’s list of tech’s biggest winners in 2023.

Threads

If you had told me a year ago that Mark Zuckerberg would use the Elon Musk-induced chaos at Twitter to his and Meta’s advantage, I wouldn't have been surprised. If, however, you had told me that Meta’s slapdash effort to build a standalone Twitter clone based on Instagram would emerge as the most viable and popular alternative, I probably would have laughed.

But, if 2023 taught us anything, it’s that Elon Musk was more adept at taking Twitter X to lower lows than we could have possibly imagined. And while we’ll likely never see an actual cage match between Zuck and Musk, it’s impossible to ignore just how much Threads has benefitted from Musk’s self-inflicted wounds.

After an initial surge and drop-off in interest, Threads is back at 100 million monthly users. It was the fourth-most downloaded app of the year, according to Apple, despite a mid-year launch and months without any EU availability. The app is also beginning its long-awaited experiment with federation, which will eventually make its content interoperable with Mastodon.

Threads has, of course, benefitted from Meta’s vast engineering resources, as well as the company’s willingness to engage in good old-fashioned growth-hacking. And there are still valid concerns about Meta’s content moderation practices and the implications for allowing the Facebook owner to control yet another major social platform.

But the fact that Threads was able to grow so quickly despite all that shows just how desperate people were for an alternative. Threads may not have been the most advanced or most interesting of the wave of alternatives, but it’s been able to use its ties to Meta and Instagram to attract the most interest. And, right now, it has something X doesn’t: a whole lot of momentum. — Karissa Bell, Senior reporter

Generative AI

We capped off 2022 with the rising popularity of ChatGPT, OpenAI’s remarkably powerful generative AI chatbot. While the idea of having a conversation with a chatbot wasn’t exactly new, ChatGPT leveraged a large language model (LLM) to achieve natural, almost human-like responses, as well as the ability to craft readable text or pull up information on demand. It was a sign that AI was going to be an important topic in 2023 — something Microsoft proved when it launched Bing’s AI Chat in February, which was powered by OpenAI’s next-generation GPT 4 model. And so the AI wars began.

A screenshot of the new Bing homepage with a big search box in the middle and a prompt in it saying
Screenshot

Google rushed to announce its Bard chatbot to pre-empt Microsoft’s Bing Chat launch, but it demonstrated the limitations of generative AI when it confidently answered a question about the James Webb telescope incorrectly. That led to an immediate 8 percent drop in Google’s stock, and it made the company seem like it was just chasing Microsoft’s and OpenAI’s accomplishments with Bing Chat and ChatGPT. (Bard was originally powered by Google’s LaMDA LLM, which had been in development since 2021.)

Bing Chat was just the start for Microsoft: It also launched AI integration in Microsoft Edge through a “Copilot” sidebar, something that also ended up arriving in Microsoft 365 apps, Windows 11 and Windows 10. Google, meanwhile, announced Bard integration for its Assistant and implemented a slew of AI-powered features into Gmail, Docs, Sheets, Meet, Chat, Slides, as well as the new Pixel 8 and Pixel 8 Pro. Heading into 2024, we can look forward to Google’s GPT 4 competitor, Gemini, and Microsoft also announced that its Copilots are getting upgraded with GPT-4.

Outside of Microsoft and Google, AI ended up being the buzzword adopted by much of the tech world throughout 2023. (How quickly we forgot about Web 3.0, crypto and the metaverse.) But while the relentless hype cycle was inevitable, we also saw text-to-image generation tools like OpenAI’s Dall-E 3 become even more powerful, evolving beyond the creepy multi-fingered imagery it was famous for. AI is starting to influence the the world outside of tech as well: It was one of the most prominent concerns for WGA members during their 148-day long strike, and many people were fooled by the famous image of the Pope wearing a puffy Balenciaga coat, which was generated by Midjourney.

There’s still plenty we don’t know about how AI will influence our lives, though researchers like Timnit Gebru, founder of the Distributed AI Research Institute, and Margaret Mitchell are continually raising the alarm about ethical AI concerns. Much of the AI world seems to be following Facebook’s former philosophy of “move fast and break things” — expect to see more drama around artificial intelligence like OpenAI CEO Sam Altman’s surprise firing and re-hiring. It normally takes a few years for a founder to get ousted from their company, like Steve Jobs and Twitter’s Jack Dorsey. Devindra Hardawar, Senior reporter

The iPhone 15 Pro Max held up against a ceiling of lights, showing its USB-C port.
Photo by Cherlynn Low / Engadget

Apple meets RCS, USB-C and Qi 2

In 2023, it almost felt like hell froze over. Apple, notorious for its walled garden, not only introduced new phones with USB-C charging ports this year, but also announced it would support the RCS messaging standard. This happened after months of public badgering from Google (and its execs) and multiple reports calling out the green-bubble stigma. Apple appeared to relent, seemingly having come to terms with previous misgivings.

Though Apple’s declaration is a step in the right direction and brings better security and multimedia support for those on iPhones texting people on Androids, the bubble-color divide is far from dissolved. When the company does adopt the messaging standard, it may not change the way texts are presented. iMessage still has many features that RCS lacks, particularly those introduced in iOS 17 this year like Voice Memo transcripts and Check Ins.

Of course, it’s not like Apple is welcoming all these interoperable standards with open arms. Its adoption of USB-C is clearly a reaction to the EU’s mandate that all new devices sold next year charge with the same standard. And even after announcing RCS support, the company still worked hard to plug the workarounds that enabled Android platforms like Beeper and Sunbird to bring some semblance of iMessage support to non-iOS devices.

But when you consider all the changes made this year, plus the fact that iPhone 15s are among the first devices that work with the new Qi 2 wireless charging protocol, it’s hard to ignore the momentum. It doesn’t feel quite right to label Apple a winner because of all this, but with the number of people that are now better served and supported by the company’s devices, it won’t be surprising to see a fair amount of goodwill flow its way. — Cherlynn Low, Deputy editor

The Google Pixel Fold, slightly open, propped up in portrait orientation on a wooden surface with its external screen facing the camera.
Photo by: Sam Rutherford / Engadget

Foldable phones

Since 2019, Samsung has had a virtual monopoly on big fancy foldable phones. But in 2023, we got not one but two new challengers in the Pixel Fold and OnePlus Open. And while neither can claim total superiority, they’ve brought some interesting innovations to the category.

With its super thin design and wider front display, the Pixel Fold makes it easy to use all of your apps without ever needing to open the device. So when do unfold it, you appreciate its 6.7-inch flexible screen even more. And unlike its rivals, Google didn’t cut corners with its cameras, as the Pixel Fold offers better image quality than pretty much any other handset (foldable or otherwise) aside from its recent sibling, the Pixel 8 Pro.

Meanwhile with the Open, OnePlus created a clever card-based multitasking system that makes it super easy to flip between apps. The Open is also thinner and lighter than Samsung’s Galaxy Z Fold 5. And while it’s still pretty expensive, thanks to a nifty deal that brings its price down to $1,500 with the trade-in of any phone, OnePlus’ first foldable is helping lower the barrier to entry for devices even further.

So in a year when the pace of Samsung’s innovation felt like it was starting to stagnate, two new rivals brought increased competition to the category, which is a win for anyone who’s ever thought about buying a big foldable phone. — Sam Rutherford, Senior reporter

Apple Vision Pro

Apple didn’t make the first MP3 player, and it certainly didn’t make the first smartphone. But the iPod and iPhone managed to out-innovate existing products and reorient the entire technology world around their existence. The Vision Pro is a similar play, albeit one that isn’t immediately meant for everyone. Companies like Oculus (now Meta) and HTC Vive have been pursuing consumer VR for almost a decade, but the Vision Pro takes an even bolder leap forward. Imagine having your apps floating above your desk, or having a video pinned to a wall of your room, or seamlessly reliving your memories captured in 3D spatial videos. And yes, it can also deliver immersive virtual experiences when it needs to.

As is true for many VR solutions, it’s hard to convey the magnitude of Apple’s accomplishment with the Vision Pro in words, screenshots or promo trailers. If you’re not terribly excited about spending $3,499 on Apple’s unproven goggles, I can’t blame you. But after spending some time with the Vision Pro during its launch event, I’m convinced it’s something special. Its screens are far sharper than any VR headset I’ve seen, its onboard cameras deliver a better mixed reality experience and the simple gestures Apple has developed for navigating its interface are wonderfully intuitive.

While the Vision Pro has its obvious issues — it’s priced for developers and early adopters, not average consumers; it’s still a chunky device that many people won’t want to wear — it fundamentally reshapes the way we’ve been thinking of mixed reality. It’s not just a gadget for VR games, nor is it something purely geared towards business purposes like the Hololens 2 and Magic Leap 2. It’s something truly new, and it could end up paving the way towards our spatial computing future. — Devindra Hardawar

The Steam Deck OLED propped up on a white feathery surface with a games catalog on its screen.
Engadget

Gaming handhelds

Handheld gaming PCs combine everything you love about classic portables like the Gameboy Advance or the PSP with big performance (and admittedly much larger builds) plus the freedom to play practically any title you can think of. And in 2023, we saw an explosion of compelling devices with a range of designs: from big chunky units with detachable controllers like Lenovo’s Legion Go to a major revamp for the Steam Deck featuring a new OLED display. Meanwhile, systems like the ASUS ROG Ally offer top-notch specs in a sleek design. And this is before you mention smaller manufacturers like Ayaneo, GPD and others that have put their own twist on the category. But the best part is that most of these cost half the price of a typical gaming laptop, so if all you care about is being able to game from… well anywhere, 2023 has given us a wealth of options. — Sam Rutherford

Neuralink

Elon Musk’s Neuralink brain-computer interface startup came into 2023 against the figurative ropes. The FDA had denied its 2022 petition to begin human trials of its implantable prosthetic over concerns that prototypes of the device had killed a slew of porcine test subjects; rival BCI maker Synchron had already beaten it to market (having having successfully installed their device in a human patient that July) and the USDA had launched an investigation into animal cruelty claims against the company. Musk’s promise of beginning human trials “within six months,” made during a November “show-and-tell’ event appeared increasingly unlikely.

Heading into 2024, Neuralink is in a much better place. The USDA conducted a "focused" inspection of the company’s facilities but did not find any compliance breaches beyond a single issue in 2019 that Neuralink self-reported, per a report obtained by Reuters. That investigation came in response to a complaint filed by the Physicians Committee of Responsible Medicine, an animal welfare advocacy group, that alleged Neuralink and research partner UC Davis had caused the needless suffering and death of simian test subjects between 2017 and 2020. Neuralink may have placated that investigation, however, the USDA’s Office of Inspector General (OIG) has since launched its own independent investigation at the behest of federal prosecutors into the allegations as such actions might violate the Animal Welfare Act. That process remains ongoing.

In May, Neuralink received the best news of its year: the FDA had cleared the company to begin early-stage human trials, after it had satisfactorily address the agency’s previous issues. "The agency’s major safety concerns involved the device’s lithium battery; the potential for the implant’s tiny wires to migrate to other areas of the brain; and questions over whether and how the device can be removed without damaging brain tissue," current and former Neuralink employees told Reuters in March.

In September, nearly a year after Musk’s six-month promise, the Precise Robotically Implanted Brain-Computer Interface (PRIME if you really squint) study opened for subject volunteers. The study "aims to evaluate the safety of our implant (N1) and surgical robot (R1) and assess the initial functionality of our BCI for enabling people with paralysis to control external devices with their thoughts." Whether patients turn out to have the devices implanted won’t be revealed until the trials are complete but given Musk’s increasingly erratic behavior and irrational diatribes, embrace of antisemitism and promotion of far-right hate speech — the fact that he ran Twitter into the ground in barely a year — could make selling people on the finer points of their cranial surgery an impossible task. — Andrew Tarantola, Senior reporter

This article originally appeared on Engadget at https://www.engadget.com/the-biggest-winners-in-tech-in-2023-143012912.html?src=rss

The New York Times is suing OpenAI and Microsoft for copyright infringement

The New York Times is suing OpenAI and Microsoft for using published news articles to train its artificial intelligence chatbots without an agreement that compensates it for its intellectual property. The lawsuit, which was filed in a Federal District Court in Manhattan, marks the first time a major news organization has pursued the ChatGPT developers for copyright infringement. The NYT did not specify how much it seeks in payout from the companies but that “this action seeks to hold them responsible for the billions of dollars in statutory and actual damages.”

The NYT claims that OpenAI and Microsoft, the makers of Chat GPT and Copilot, “seek to free-ride on The Times’s massive investment in its journalism” without having any licensing agreements. In one part of the complaint, the NYT highlights that its domain (www.nytimes.com) was the most used proprietary source mined for content to train GPT-3.

It alleges more than 66 million records, ranging from breaking news articles to op-eds, published across the NYT websites and other affiliated brands were used to train the AI models. The lawsuit alleges that the defendants in the case have used “almost a century’s worth of copyrighted content,” causing significant harm to the Times’ bottom line. The NYT also says that OpenAI and Microsoft’s products can “generate output that recites Times content verbatim, closely summarizes it, and mimics its expressive style.” This mirrors other complaints from comedians and authors like Sarah Silverman and Julian Sancton who claim OpenAI has profited off their works.

"We respect the rights of content creators and owners and are committed to working with them to ensure they benefit from AI technology and new revenue models," an OpenAI spokesperson told Engadget. In an email, the representative explained that the two parties were engaged in ongoing "productive conversations" and the company described the lawsuit as unexpected. "We are surprised and disappointed with this development," the OpenAI spokesperson told Engadget. Still, OpenAI is hopeful that the two will find a "mutually beneficial way to work together."

If the lawsuit makes any headway, it could create opportunities for other publishers to pursue similar legal action and make training AI models for commercial purposes more costly. Competitors in the space, like CNN and BBC News have already tried limiting what data AI web crawlers can scrape for training and development purposes.

While it’s unclear if the NYT is open to a licensing agreement after its earlier negotiations failed, leading to the lawsuit, OpenAI has reached a few deals recently. This month, it agreed to pay publisher Axel Springer for access to its content in a deal projected to be worth millions. And articles from Politico and Business Insider will be made available to train OpenAI’s next gen AI tools as part of a three year deal. It also previously made a deal with the AP to use its archival content dating back to 1985. Microsoft did not respond to a request for comment.

Update, December 27 2023, 8:36 PM ET: This story has been to include comments from an OpenAI spokesperson on the lawsuit.

This article originally appeared on Engadget at https://www.engadget.com/the-new-york-times-is-suing-openai-and-microsoft-for-copyright-infringement-181212615.html?src=rss

How the EU forced tech companies to change in 2023

This year, tech companies have made concessions that would have once been unthinkable. Apple agreed to adopt the RCS protocol, allowing for text message interoperability with Android devices, and, after more than a decade it ditched the lightning port in its latest iPhone. Meta offered some users the choice to opt out of targeted advertising for a monthly subscription. TikTok, Meta, and Snap allowed some users to opt out of their recommendation algorithms entirely.

None of these concessions would have happened without pressure from the European Union. The bloc has long taken the lead in regulating “Big Tech” (or attempting to), but 2023 saw some of those efforts finally come to fruition.

The most immediate result of increased EU regulations this year came with the arrival of the iPhone 15 lineup, which was the first phone from Apple to support USB-C rather than its proprietary lightning port. The company may have eventually made the switch on its own, but it came in 2023 as a direct result of a European law that made USB-C the common charging standard.

"We have no choice as we do around the world but to comply to local laws," Apple exec Greg Joswiak said about the rules last year. (The regulation requires all new phones and other mobile devices to adopt USB-C by the end of 2024.)

Likewise, it’s widely believed Apple’s decision to finally agree to support the RCS standard in iMessage was the result of political will within the EU. Apple had long been resistant to supporting RCS, which would finally modernize text messages between iPhone owners and their “green bubble” friends.

Apple hasn’t publicly said why it changed its stance. But Google and other companies were pressuring EU authorities to regulate iMessage like other “gatekeeper” services that fall under its authority thanks to the Digital Markets Act (DMA). Apple’s surprise announcement that it would support RCS after all came on the same day as the deadline for companies to challenge the EU’s gatekeeper rules. So Apple’s about face on RCS could reasonably be interpreted as an attempt to pacify EU regulators who could have taken more aggressive measures, like requiring iMessage to be fully interoperable with other chat apps like WhatsApp.

Notably, both of these changes will also benefit US users, even though they are a consequence of EU-specific regulations.“There's definitely a higher degree of protection to the consumer in Europe than there is in the US,” Carolina Milanesi, a consumer analyst with Creative Strategies, told Engadget. Those protections, she noted, often “cascade down” to other regions because it can be impractical to implement different standards across geographies.

In addition to the gains made under the DMA, most of the major social media apps — including Facebook, TikTok, Twitter, YouTube, Snapchat and Instagram — fall under the purview of another EU law that went into effect this year, the Digital Services Act. Under this law, these companies are required to make detailed disclosures about disinformation and other harmful content, and explain how their recommendation algorithms work.

“If you force the social media industry to explain itself, to reveal to some degree its inner workings, it will have an incentive to not misbehave and/or incentive to self regulate more vigorously” explains Paul Barrett, deputy director of NYU’s Stern Center for Business and Human Rights.

Whether these measures will actually make these services better for those using them, however, is less clear. There are still open questions about how the rules will be enforced. But there have been a few notable changes for EU-based social media users.

Snapchat, Meta and TikTok all now allow European users to opt out of their recommendation algorithms entirely. Snapchat also ended most targeted advertising for 13- to 17-year-olds in the bloc. Additionally, Meta was forced to allow EU users to opt-out of targeted advertising or choose no advertising at all (in exchange for a hefty monthly subscription.)

While these may not seem like monumental changes, they do strike at the heart of all of these companies’ business models. And it’s unlikely, if left to self-regulate as US policymakers have been content to allow them to do, that any of these companies would have voluntarily acted against their own self-interest.

This article originally appeared on Engadget at https://www.engadget.com/how-the-eu-forced-tech-companies-to-change-in-2023-153023033.html?src=rss

How the EU forced tech companies to change in 2023

This year, tech companies have made concessions that would have once been unthinkable. Apple agreed to adopt the RCS protocol, allowing for text message interoperability with Android devices, and, after more than a decade it ditched the lightning port in its latest iPhone. Meta offered some users the choice to opt out of targeted advertising for a monthly subscription. TikTok, Meta, and Snap allowed some users to opt out of their recommendation algorithms entirely.

None of these concessions would have happened without pressure from the European Union. The bloc has long taken the lead in regulating “Big Tech” (or attempting to), but 2023 saw some of those efforts finally come to fruition.

The most immediate result of increased EU regulations this year came with the arrival of the iPhone 15 lineup, which was the first phone from Apple to support USB-C rather than its proprietary lightning port. The company may have eventually made the switch on its own, but it came in 2023 as a direct result of a European law that made USB-C the common charging standard.

"We have no choice as we do around the world but to comply to local laws," Apple exec Greg Joswiak said about the rules last year. (The regulation requires all new phones and other mobile devices to adopt USB-C by the end of 2024.)

Likewise, it’s widely believed Apple’s decision to finally agree to support the RCS standard in iMessage was the result of political will within the EU. Apple had long been resistant to supporting RCS, which would finally modernize text messages between iPhone owners and their “green bubble” friends.

Apple hasn’t publicly said why it changed its stance. But Google and other companies were pressuring EU authorities to regulate iMessage like other “gatekeeper” services that fall under its authority thanks to the Digital Markets Act (DMA). Apple’s surprise announcement that it would support RCS after all came on the same day as the deadline for companies to challenge the EU’s gatekeeper rules. So Apple’s about face on RCS could reasonably be interpreted as an attempt to pacify EU regulators who could have taken more aggressive measures, like requiring iMessage to be fully interoperable with other chat apps like WhatsApp.

Notably, both of these changes will also benefit US users, even though they are a consequence of EU-specific regulations.“There's definitely a higher degree of protection to the consumer in Europe than there is in the US,” Carolina Milanesi, a consumer analyst with Creative Strategies, told Engadget. Those protections, she noted, often “cascade down” to other regions because it can be impractical to implement different standards across geographies.

In addition to the gains made under the DMA, most of the major social media apps — including Facebook, TikTok, Twitter, YouTube, Snapchat and Instagram — fall under the purview of another EU law that went into effect this year, the Digital Services Act. Under this law, these companies are required to make detailed disclosures about disinformation and other harmful content, and explain how their recommendation algorithms work.

“If you force the social media industry to explain itself, to reveal to some degree its inner workings, it will have an incentive to not misbehave and/or incentive to self regulate more vigorously” explains Paul Barrett, deputy director of NYU’s Stern Center for Business and Human Rights.

Whether these measures will actually make these services better for those using them, however, is less clear. There are still open questions about how the rules will be enforced. But there have been a few notable changes for EU-based social media users.

Snapchat, Meta and TikTok all now allow European users to opt out of their recommendation algorithms entirely. Snapchat also ended most targeted advertising for 13- to 17-year-olds in the bloc. Additionally, Meta was forced to allow EU users to opt-out of targeted advertising or choose no advertising at all (in exchange for a hefty monthly subscription.)

While these may not seem like monumental changes, they do strike at the heart of all of these companies’ business models. And it’s unlikely, if left to self-regulate as US policymakers have been content to allow them to do, that any of these companies would have voluntarily acted against their own self-interest.

This article originally appeared on Engadget at https://www.engadget.com/how-the-eu-forced-tech-companies-to-change-in-2023-153023033.html?src=rss

Microsoft bet big on AI in 2023, but its AI future is still unclear

Every time Microsoft launched a major AI feature this year, I couldn't help but feel more skeptical about the company's new direction. Here's Microsoft, a notoriously conservative and slow-moving giant, reshaping its products around artificial intelligence not long after most people learned generative AI existed. The last time it made such a dramatic shift we got Windows 8, a failed attempt at making its flagship OS tablet and touchscreen friendly.

Now, the company is bringing AI right into the heart of Windows and I'm left wondering: Is Microsoft jumping into artificial intelligence to actually make its products better? Or is it just trying to stake a claim as an AI innovator and pray that the technology actually lives up to the hype? At this point, it's genuinely hard to tell.

As the Zune, WebTV and Windows Phone have shown, Microsoft isn't so great at timing. Its products often either land too early to be useful (as in the case of the sluggish WebTV), or arrive far too late to make an impact (like the genuinely great Zune HD). But when the company unveiled its AI-powered Bing Chat earlier this year, it was perfectly positioned to coast on the success of ChatGPT, which by then had reportedly reached 100 million users in just two months. According to UBS analysts, that would have made ChatGPT the fastest growing consumer application in history. What better time to mate the power of generative AI with one of its notoriously beleaguered products? Microsoft had nothing to lose.

SAN FRANCISCO, CALIFORNIA - NOVEMBER 06: Microsoft CEO Satya Nadella (R) speaks as OpenAI CEO Sam Altman (L) looks on during the OpenAI DevDay event on November 06, 2023 in San Francisco, California. Altman delivered the keynote address at the first ever Open AI DevDay conference. (Photo by Justin Sullivan/Getty Images)
OpenAI CEO Sam Altman and Microsoft CEO Satya Nadella at the first OpenAI DevDay in November 2023.
Justin Sullivan via Getty Images

After investing a total of $13 billion in ChatGPT-maker OpenAI (and acquiring a 49 percent stake in the process), Microsoft was probably eager to show off its shiny new toy ahead of Google and others. The introduction of Bing Chat officially kicked off Microsoft's year of AI: Copilot launched on Edge, Microsoft 365 products like Word and Powerpoint and eventually made its way to Windows 11. Even more surprising, the company recently announced that Copilot is coming to Windows 10 — a sign that it wants AI features in front of as many people as possible. (Windows 11 reportedly accounts for 26 percent of Windows installations, while Windows 10 still has 69 percent. By targeting both platforms Copilot could potentially reach up to 1.4 billion users.)

There's no doubt that Copilot makes a great first impression. Type in a few words (or speak them aloud), and it returns with direct answers to your questions, like a whip-smart assistant. There are no ads to wade through, and you only have to engage with additional links if you want. It's a glimpse at a world beyond search engines, one where AI could help guide us through an increasingly chaotic media landscape. Microsoft's Copilots can also help out in specific applications: In Edge it can summarize the webpage you're looking at; it can help to transcribe and generate action points in Teams Meetings; and it can help unearth hard to find settings in Windows (for example, you could just type "How do I turn on Night Mode?" to flip that on).

But Copilot's confident veneer hides the fact that it often makes errors and can occasionally misunderstand your questions entirely. It's far less responsive than using a typical search engine, as there's a lot of opaque AI processing happening in the background. And in my testing, it also crashes more often than you'd think, which requires a “reboot” of your session (but at least it doesn't flash a blue screen like Windows).

Windows 11 Copilot
Microsoft

In an effort to temper our expectations, Microsoft has a helpful note emblazoned atop Bing's AI chat: "Bing is powered by AI, so surprises and mistakes are possible. Please share feedback so we can improve!" Microsoft appears to show a bit of humility here by acknowledging that its AI chat isn't perfect, and it's trying to earn some brownie points by saying it's listening to your feedback. Mostly, though, that warning serves as a way out for Microsoft. It can tout Copilot's ability to write essays for you and hold vaguely realistic conversations, but the minute it screws up, the company can just say, "It's just a beta, LOL!"

The big test for Microsoft's Copilots and other generative AI tools comes down to one thing: trust. Can a user trust that it'll deliver the relevant information when it asks a question? Can we be sure Copilot will even understand our query correctly? 

Aaron Woodman, Microsoft's VP of Windows Marketing, tells us that trust will ultimately come down to users "kicking the tires" for themselves and seeing how well Copilot performs. "I think that type of organic growth is one that we're going to see over time," he said in an interview with Engadget at the Windows Copilot launch in September. "And I bet it'll be explosive because the value is there, and I think customers will see that very quickly."

Windows Copilot Taskbar icon
Microsoft

Woodman also believes that users will understand that Copilot won't always be perfect, especially during these early days. "I weirdly think we're probably more empathetic with people and understand where they're at with growth than we are with technology," he said. "I think the best thing that we can do is honestly own that, be transparent about it. At some level, every conversation we're in, we're trying to lean into [that] this is a growth process. We want to make sure you understand reference materials. I think people will understand that we're trying to accelerate bringing [new] technology to them."

I’ve been using Microsoft’s AI solutions since Bing Chat launched earlier this year, and while it’s helpful for simple tasks, like creating a specification table comparing two products, it hasn’t exactly changed the way I work. Microsoft also had to seriously restrict Bing Chat’s capabilities early on after it started arguing with users and issuing disturbing responses. In Windows 11, Copilot can sometimes help me find settings like dark mode, but it can’t always pull up the controls within the Copilot pane, and sometimes it just sends me to general settings menus if it can’t figure out what I’m asking for.

More recently, I’ve had disappointing conversations with Bing when I asked if it was a good time to buy a Nintendo Switch (it took some prodding for it to bring up rumors of a potential Switch follow-up coming next year), and its ability to answer questions around images is still less useful than Google’s image search.

When I took a photo of my kid’s baby monitor and asked “What is this?,” Bing was aware of its function, but it got the actual model and manufacturer wrong. That query also took five seconds to complete. The Google Image Search took half a second and correctly identified it as the Eufy Space Monitor. Score one for traditional search (and yes, I know it’s also powered by its own set of computer vision models).

Windows Copilot choosing music in Spotify
Microsoft

We can look to Microsoft's Github Copilot, which launched in November 2021, as one way users can learn to work with AI. It's mainly meant to serve as a partner alongside an experienced programmer: It'll look out for potential issues and it can even whip up some simple code.

According to developer Aidan Tilgner, Github Copilot can be genuinely useful for coders, so long as you keep your expectations in check. In the paper "GitHub Copilot AI pair programming: Asset or Liability?" authors Arghavan Moradi Dakhel, Vahid Majdinasab, Amin Nikanjam, Foutse Khomh, Michel C.Desmarais, and Zhen Ming Jiang found Github Copilot similarly useful, but note "it can also become a liability if it is used by novices, those who may not be familiar with the problem context and correct coding methods."

"Copilot suggests solutions that might be buggy and difficult to understand, which may be accepted as correct solutions by novices," the authors add. "Adding such buggy and complex code into software projects can highly impact their quality."

By leaning so much on Copilots in the future, Microsoft may also be tying itself too closely to OpenAI, a young company that recently went through one of the most volatile weekends in Silicon Valley history. OpenAI’s board fired CEO Sam Altman, but after a significant amount of internal pressure (and some cajoling from Microsoft CEO Satya Nadella), it ultimately re-hired him a few days later. If OpenAI goes through another tumultuous event, it won’t just be Microsoft’s $13 billion investment in danger: It’ll be the company’s future plans for practically all of its products.

According to Windows Central, Microsoft’s next major Windows update, “Hudson Valley,” may arrive next year with a slew of AI enhancements in tow. That includes the ability to analyze content being displayed in video chats, an improved Copilot that can remember everything you’ve done on your PC, and better system-wide search. Some features may also require CPUs with NPUs, like AMD’s last batch of chips and Intel’s new Core Ultra hardware. That’s similar to the Windows Studio Effects features like background blurring and auto-framing, which also require NPUs.

The one constant around AI these days is that everything is changing quickly. Since I started writing this piece, Microsoft announced Copilot would be upgraded with the more powerful GPT-4 Turbo and Dall-E 3 models, which will make them even more capable. Perhaps Microsoft and OpenAI will eventually be able to fix all of the issues I’ve seen with Copilot so far, and ultimately deliver a transformative AI tool that’s easily available to everyone. But I also hoped for the best when it came to the company’s dual-screen Duo and Neo plans, and all I got in return was disappointment.

This article originally appeared on Engadget at https://www.engadget.com/microsoft-bet-big-on-ai-in-2023-but-its-ai-future-is-still-unclear-143055721.html?src=rss

Microsoft bet big on AI in 2023, but its AI future is still unclear

Every time Microsoft launched a major AI feature this year, I couldn't help but feel more skeptical about the company's new direction. Here's Microsoft, a notoriously conservative and slow-moving giant, reshaping its products around artificial intelligence not long after most people learned generative AI existed. The last time it made such a dramatic shift we got Windows 8, a failed attempt at making its flagship OS tablet and touchscreen friendly.

Now, the company is bringing AI right into the heart of Windows and I'm left wondering: Is Microsoft jumping into artificial intelligence to actually make its products better? Or is it just trying to stake a claim as an AI innovator and pray that the technology actually lives up to the hype? At this point, it's genuinely hard to tell.

As the Zune, WebTV and Windows Phone have shown, Microsoft isn't so great at timing. Its products often either land too early to be useful (as in the case of the sluggish WebTV), or arrive far too late to make an impact (like the genuinely great Zune HD). But when the company unveiled its AI-powered Bing Chat earlier this year, it was perfectly positioned to coast on the success of ChatGPT, which by then had reportedly reached 100 million users in just two months. According to UBS analysts, that would have made ChatGPT the fastest growing consumer application in history. What better time to mate the power of generative AI with one of its notoriously beleaguered products? Microsoft had nothing to lose.

SAN FRANCISCO, CALIFORNIA - NOVEMBER 06: Microsoft CEO Satya Nadella (R) speaks as OpenAI CEO Sam Altman (L) looks on during the OpenAI DevDay event on November 06, 2023 in San Francisco, California. Altman delivered the keynote address at the first ever Open AI DevDay conference. (Photo by Justin Sullivan/Getty Images)
OpenAI CEO Sam Altman and Microsoft CEO Satya Nadella at the first OpenAI DevDay in November 2023.
Justin Sullivan via Getty Images

After investing a total of $13 billion in ChatGPT-maker OpenAI (and acquiring a 49 percent stake in the process), Microsoft was probably eager to show off its shiny new toy ahead of Google and others. The introduction of Bing Chat officially kicked off Microsoft's year of AI: Copilot launched on Edge, Microsoft 365 products like Word and Powerpoint and eventually made its way to Windows 11. Even more surprising, the company recently announced that Copilot is coming to Windows 10 — a sign that it wants AI features in front of as many people as possible. (Windows 11 reportedly accounts for 26 percent of Windows installations, while Windows 10 still has 69 percent. By targeting both platforms Copilot could potentially reach up to 1.4 billion users.)

There's no doubt that Copilot makes a great first impression. Type in a few words (or speak them aloud), and it returns with direct answers to your questions, like a whip-smart assistant. There are no ads to wade through, and you only have to engage with additional links if you want. It's a glimpse at a world beyond search engines, one where AI could help guide us through an increasingly chaotic media landscape. Microsoft's Copilots can also help out in specific applications: In Edge it can summarize the webpage you're looking at; it can help to transcribe and generate action points in Teams Meetings; and it can help unearth hard to find settings in Windows (for example, you could just type "How do I turn on Night Mode?" to flip that on).

But Copilot's confident veneer hides the fact that it often makes errors and can occasionally misunderstand your questions entirely. It's far less responsive than using a typical search engine, as there's a lot of opaque AI processing happening in the background. And in my testing, it also crashes more often than you'd think, which requires a “reboot” of your session (but at least it doesn't flash a blue screen like Windows).

Windows 11 Copilot
Microsoft

In an effort to temper our expectations, Microsoft has a helpful note emblazoned atop Bing's AI chat: "Bing is powered by AI, so surprises and mistakes are possible. Please share feedback so we can improve!" Microsoft appears to show a bit of humility here by acknowledging that its AI chat isn't perfect, and it's trying to earn some brownie points by saying it's listening to your feedback. Mostly, though, that warning serves as a way out for Microsoft. It can tout Copilot's ability to write essays for you and hold vaguely realistic conversations, but the minute it screws up, the company can just say, "It's just a beta, LOL!"

The big test for Microsoft's Copilots and other generative AI tools comes down to one thing: trust. Can a user trust that it'll deliver the relevant information when it asks a question? Can we be sure Copilow will even understand our query correctly? Aaron Woodman, Microsoft's VP of Windows Marketing, tells us that trust will ultimately come down to users "kicking the tires" for themselves and seeing how well Copilot performs. "I think that type of organic growth is one that we're going to see over time," he said in an interview with Engadget at the Windows Copilot launch in September. "And I bet it'll be explosive because the value is there, and I think customers will see that very quickly."

Windows Copilot Taskbar icon
Microsoft

Woodman also believes that users will understand that Copilot won't always be perfect, especially during these early days. "I weirdly think we're probably more empathetic with people and understand where they're at with growth than we are with technology," he said. "I think the best thing that we can do is honestly own that, be transparent about it. At some level, every conversation we're in, we're trying to lean into [that] this is a growth process. We want to make sure you understand reference materials. I think people will understand that we're trying to accelerate bringing [new] technology to them."

I’ve been using Microsoft’s AI solutions since Bing Chat launched earlier this year, and while it’s helpful for simple tasks, like creating a specification table comparing two products, it hasn’t exactly changed the way I work. Microsoft also had to seriously restrict Bing Chat’s capabilities early on after it started arguing with users and issuing disturbing responses. In Windows 11, Copilot can sometimes help me find settings like dark mode, but it can’t always pull up the controls within the Copilot pane, and sometimes it just sends me to general settings menus if it can’t figure out what I’m asking for.

More recently, I’ve had disappointing conversations with Bing when I asked if it was a good time to buy a Nintendo Switch (it took some prodding for it to bring up rumors of a potential Switch follow-up coming next year), and its ability to answer questions around images is still less useful than Google’s image search.

When I took a photo of my kid’s baby monitor and asked “What is this?,” Bing was aware of its function, but it got the actual model and manufacturer wrong. That query also took five seconds to complete. The Google Image Search took half a second and correctly identified it as the Eufy Space Monitor. Score one for traditional search (and yes, I know it’s also powered by its own set of computer vision models).

Windows Copilot choosing music in Spotify
Microsoft

We can look to Microsoft's Github Copilot, which launched in November 2021, as one way users can learn to work with AI. It's mainly meant to serve as a partner alongside an experienced programmer: It'll look out for potential issues and it can even whip up some simple code.

According to developer Aidan Tilgner, Github Copilot can be genuinely useful for coders, so long as you keep your expectations in check. In the paper "GitHub Copilot AI pair programming: Asset or Liability?" authors Arghavan Moradi Dakhel, Vahid Majdinasab, Amin Nikanjam, Foutse Khomh, Michel C.Desmarais, and Zhen Ming Jiang found Github Copilot similarly useful, but note "it can also become a liability if it is used by novices, those who may not be familiar with the problem context and correct coding methods."

"Copilot suggests solutions that might be buggy and difficult to understand, which may be accepted as correct solutions by novices," the authors add. "Adding such buggy and complex code into software projects can highly impact their quality."

By leaning so much on Copilots in the future, Microsoft may also be tying itself too closely to OpenAI, a young company that recently went through one of the most volatile weekends in Silicon Valley history. OpenAI’s board fired CEO Sam Altman, but after a significant amount of internal pressure (and some cajoling from Microsoft CEO Satya Nadella), it ultimately re-hired him a few days later. If OpenAI goes through another tumultuous event, it won’t just be Microsoft’s $13 billion investment in danger: It’ll be the company’s future plans for practically all of its products.

According to Windows Central, Microsoft’s next major Windows update, “Hudson Valley,” may arrive next year with a slew of AI enhancements in tow. That includes the ability to analyze content being displayed in video chats, an improved Copilot that can remember everything you’ve done on your PC, and better system-wide search. Some features may also require CPUs with NPUs, like AMD’s last batch of chips and Intel’s new Core Ultra hardware. That’s similar to the Windows Studio Effects features like background blurring and auto-framing, which also require NPUs.

The one constant around AI these days is that everything is changing quickly. Since I started writing this piece, Microsoft announced Copilot would be upgraded with the more powerful GPT-4 Turbo and Dall-E 3 models, which will make them even more capable. Perhaps Microsoft and OpenAI will eventually be able to fix all of the issues I’ve seen with Copilot so far, and ultimately deliver a transformative AI tool that’s easily available to everyone. But I also hoped for the best when it came to the company’s dual-screen Duo and Neo plans, and all I got in return was disappointment.

This article originally appeared on Engadget at https://www.engadget.com/microsoft-bet-big-on-ai-in-2023-but-its-ai-future-is-still-unclear-143055721.html?src=rss

The 5 best Mint alternatives to replace the budgeting app that shut down

As a long-time Mint user, I was frustrated to say the least when news broke at the end of 2023 that Intuit would shut Mint down. I, like millions of others, enjoyed how easily Mint allowed us to track all accounts in one place and monitor credit scores. I also used it regularly to track spending, set goals like pay my mortgage down faster and with general money management.

So I set out to find the best Mint alternatives in the wake of its disappointing demise. I gave Credit Karma, Intuit’s other financial app, a try but found it to be a poor Mint substitute. The following guide lays out my experience testing some of the most popular Mint replacement apps available today in search of my next budgeting app.

Our pick for best Mint alternative remains Quicken Simplifi, even months after the Mint shutting down, thanks to its easy to use app, good income and bill detection and its affordable price. But there are plenty of other solid options out there for those with different needs. If you’re also on the hunt for a budgeting app to replace Mint, we hope these details can help you decide which of the best budgeting apps out there will be right for you.

No pun intended, but what I like about Quicken Simplifi is its simplicity. Whereas other budgeting apps try to distinguish themselves with dark themes and customizable emoji, Simplifi has a clean user interface, with a landing page that you just keep scrolling through to get a detailed overview of all your stats. These include your top-line balances; net worth; recent spending; upcoming recurring payments; a snapshot of your spending plan; top spending categories; achievements; and any watchlists you’ve set up.

Another one of the key features I appreciate is the ability to set up savings goals elsewhere in the app. I also appreciate how it offers neat, almost playful visualizations without ever looking cluttered. I felt at home in the mobile and web dashboards after a day or so, which is faster than I adapted to some competing services (I’m looking at you, YNAB and Monarch).

Getting set up with Simplifi was mostly painless. I was particularly impressed at how easily it connected to Fidelity; not all budget trackers do, for whatever reason. This is also one of the only services I tested that gives you the option of inviting a spouse or financial advisor to co-manage your account. One thing I would add to my initial assessment of the app, having used it for a few months now: I wish Simplifi offered Zillow integration for easily tracking your home value (or at least a rough estimate of it). Various competitors including Monarch Money and Copilot Money work with Zillow, so clearly there's a Zillow API available for use. As it stands, Simplifi users must add real estate manually like any other asset.

A screenshot of the
Dana Wollman / Engadget

In practice, Simplifi miscategorized some of my expenses, but nothing out of the ordinary compared to any of these budget trackers. As you’re reviewing transactions, you can also mark if you’re expecting a refund, which is a unique feature among the services I tested. Simplifi also estimated my regular income better than some other apps I tested. Most of all, I appreciated the option of being able to categorize some, but not all, purchases from a merchant as recurring. For instance, I can add my two Amazon subscribe-and-saves as recurring payments, without having to create a broad-strokes rule for every Amazon purchase.

The budgeting feature is also self-explanatory and can likely accommodate your preferred budgeting method. Just check that your regular income is accurate and be sure to set up recurring payments, making note of which are bills and which are subscriptions. This is important because Simplifi shows you your total take-home income as well as an “income after bills” figure. That number includes, well, bills but not discretionary subscriptions. From there, you can add spending targets by category in the “planned spending” bucket. Planned spending can also include one-time expenditures, not just monthly budgets. When you create a budget, Simplifi will suggest a number based on a six-month average.

Not dealbreakers, but two things to keep in mind as you get started: Simplifi is notable in that you can’t set up an account through Apple or Google. There is also no option for a free trial, though Quicken promises a “30-day money back guarantee.”

Monarch Money grew on me. My first impression of the budgeting app, which was founded by a former Mint product manager, was that it's more difficult to use than others on this list, including Simplifi, NerdWallet and Copilot. And it is. Editing expense categories, adding recurring transactions and creating rules, for example, is a little more complicated than it needs to be, especially in the mobile app. (My advice: Use the web app for fine-tuning details.) Monarch also didn’t get my income right; I had to edit it.

Once you’re set up, though, Monarch offers an impressive level of granularity. In the budgets section, you can see a bona fide balance sheet showing budgets and actuals for each category. You'll also find a forecast, for the year or by month. And recurring expenses can be set not just by merchant, but other parameters as well. For instance, while most Amazon purchases might be marked as “shopping,” those for the amounts of $54.18 or $34.18 are definitely baby supplies, and can be automatically marked as such each time, not to mention programmed as recurring payments. Weirdly, though, there’s no way to mark certain recurring payments as bills, specifically.

A screenshot of the
Dana Wollman / Engadget

Not long after I first published this story in December 2023, Monarch introduced a detailed reporting section where you can create on-demand graphs based on things like accounts, categories and tags. That feature is available just on the web version of the app for now. As part of this same update, Monarch added support for an aggregator that makes it possible to automatically update the value of your car. This, combined with the existing Zillow integration for tracking your home value, makes it easy to quickly add a non-liquid asset like a vehicle or real estate, and have it show up in your net worth graph.

The mobile app is mostly self-explanatory. The main dashboard shows your net worth; your four most recent transactions; a month-over-month spending comparison; income month-to-date; upcoming bills; an investments snapshot; a list of any goals you’ve set; and, finally, a link to your month-in-review. That month-in-review is more detailed than most, delving into cash flow; top income and expense categories; cash flow trends; changes to your net worth, assets and liabilities; plus asset and liability breakdowns. In February 2024, Monarch expanded on the net worth graph, so that if you click on the Accounts tab you can see how your net worth changed over different periods of time, including one month, three months, six months, a year or all time.

On the main screen, you’ll also find tabs for savings and checking accounts (and all others as well), transactions, cash flow, budget and recurring. Like many of the other apps featured here, Monarch can auto-detect recurring expenses and income, even if it gets the category wrong. (They all do to an extent.) Expense categories are marked by emoji, which you can customize if you’re so inclined.

Monarch Money uses a combination of networks to connect with banks, including Plaid, MX and Finicity, a competing network owned by Mastercard. (I have a quick explainer on Plaid, the industry standard in this space, toward the end of this guide.) As part of an update in late December, Monarch has also made it easier to connect through those other two networks, if for some reason Plaid fails. Similar to NerdWallet, I found myself completing two-factor authentication every time I wanted to get past the Plaid screen to add another account. Notably, Monarch is the only other app I tested that allows you to grant access to someone else in your family — likely a spouse or financial advisor. Monarch also has a Chrome extension for importing from Mint, though really this is just a shortcut for downloading a CSV file, which you’ll have to do regardless of where you choose to take your Mint data.

Additionally, Monarch just added the ability to track Apple Card, Apple Cash, and Savings accounts, thanks to new functionality brought with the iOS 17.4 update. It's not the only one either; currently, Copilot and YNAB have also added similar functionality that will be available to anyone with the latest versions of their respective apps on a device running iOS 17.4. Instead of manually uploading statements, the new functionality allows apps like Monarch's to automatically pull in transactions and balance history. That should make it easier to account for spending on Apple cards and accounts throughout the month.

Monarch also recently launched investment transactions in beta. It also says bill tracking and an overhauled goals system are coming soon. Monarch hasn't provided a timeline for that last one, except to say that the improved goals feature is coming soon.

Copilot Money might be the best-looking budgeting app I tested. It also has the distinction of being exclusive to iOS and Macs — at least for now. Andres Ugarte, the company’s CEO, has publicly promised that Android and web apps are coming soon. But until it follows through, I can’t recommend Copilot for most people with so many good competitors out there.

There are other features that Copilot is missing, which I’ll get into. But it is promising, and one to keep an eye on. It’s just a fast, efficient, well designed app, and Android users will be in for a treat when they’ll finally be able to download it. It makes good use of colors, emoji and graphs to help you understand at a glance how you’re doing on everything from your budgets to your investment performance to your credit card debt over time. In particular, Copilot does a better job than almost any other app of visualizing your recurring monthly expenses.

Behind those punchy colors and cutesy emoji, though, is some sophisticated performance. Copilot’s AI-powered “Intelligence” gets smarter as you go at categorizing your expenses. (You can also add your own categories, complete with your choice of emoji.) It’s not perfect. Copilot miscategorized some purchases (they all do), but it makes it easier to edit than most. On top of that, the internal search feature is very fast; it starts whittling down results in your transaction history as soon as you begin typing.

A screenshot of Copilot Money's iOS app.
Dana Wollman / Engadget

Copilot is also unique in offering Amazon and Venmo integrations, allowing you to see transaction details. With Amazon, this requires just signing into your Amazon account via an in-app browser. For Venmo, you have to set up fwd@copilot.money as a forwarding address and then create a filter, wherein emails from venmo@venmo.com are automatically forwarded to fwd@copilot.money. Like Monarch Money, you can also add any property you own and track its value through Zillow, which is integrated with the app.

While the app is heavily automated, I still appreciate that Copilot marks new transactions for review. It’s a good way to both weed out fraudulent charges, and also be somewhat intentional about your spending habits.

Like Monarch Money, Copilot updated its app to make it easier to connect to banks through networks other than Plaid. As part of the same update, Copilot said it has improved its connections to both American Express and Fidelity which, again, can be a bugbear for some budget tracking apps. In an even more recent update, Copilot added a Mint import option, which other budgeting apps have begun to offer as well.

Because the app is relatively new (it launched in early 2020), the company is still catching up to the competition on some table-stakes features. Ugarte told me that his team is almost done building out a detailed cash flow section as well. On its website, Copilot also promises a raft of AI-powered features that build on its current “Intelligence” platform, the one that powers its smart expense categorization. These include “smart financial goals,” natural language search, a chat interface, forecasting and benchmarking. That benchmarking, Ugarte tells me, is meant to give people a sense of how they’re doing compared to other Copilot users, on both spending and investment performance. Most of these features should arrive in the new year.

Copilot does a couple interesting things for new customers that distinguish it from the competition. There’s a “demo mode” that feels like a game simulator; no need to add your own accounts. The company is also offering two free months with RIPMINT — a more generous introductory offer than most. When it finally does come time to pony up, the $7.92 monthly plan is cheaper than some competing apps, although the $95-a-year-option is in the same ballpark.

You may know NerdWallet as a site that offers a mix of personal finance news, explainers and guides. I see it often when I google a financial term I don’t know and sure enough, it’s one of the sites I’m most likely to click on. As it happens, NerdWallet also has the distinction of offering one of the only free budgeting apps I tested. In fact, there is no paid version; nothing is locked behind a paywall. The main catch: There are ads everywhere. To be fair, the free version of Mint was like this, too.

Even with the inescapable credit card offers, NerdWallet has a clean, easy-to-understand user interface, which includes both a web and a mobile app. The key metrics that it highlights most prominently are your cash flow, net worth and credit score. (Of note, although Mint itself offered credit score monitoring, most of its rivals do not.) I particularly enjoyed the weekly insights, which delve into things like where you spent the most money or how much you paid in fees — and how that compares to the previous month. Because this is NerdWallet, an encyclopedia of financial info, you get some particularly specific category options when setting up your accounts (think: a Roth or non-Roth IRA).

A screenshot of the
Dana Wollman / Engadget

As a budgeting app, NerdWallet is more than serviceable, if a bit basic. Like other apps I tested, you can set up recurring bills. Importantly, it follows the popular 50/30/20 budgeting rule, which has you putting 50% of your budget toward things you need, 30% toward things you want, and the remaining 20% into savings or debt repayments. If this works for you, great — just know that you can’t customize your budget to the same degree as some competing apps. You can’t currently create custom spending categories, though a note inside the dashboard section of the app says “you’ll be able to customize them in the future.” You also can’t move items from the wants column to “needs” or vice versa but “In the future, you'll be able to move specific transactions to actively manage what falls into each group.” A NerdWallet spokesperson declined to provide an ETA, though.

Lastly, it’s worth noting that NerdWallet had one of the most onerous setup processes of any app I tested. I don’t think this is a dealbreaker, as you’ll only have to do it once and, hopefully, you aren’t setting up six or seven apps in tandem as I was. What made NerdWallet’s onboarding especially tedious is that every time I wanted to add an account, I had to go through a two-factor authentication process to even get past the Plaid splash screen, and that’s not including the 2FA I had set up at each of my banks. This is a security policy on NerdWallet’s end, not Plaid’s, a Plaid spokesperson says.

Precisely because NerdWallet is one of the only budget trackers to offer credit score monitoring, it also needs more of your personal info during setup, including your birthday, address, phone number and the last four digits of your social security number. It’s the same with Credit Karma, which also does credit score monitoring.

Related to the setup process, I found that NerdWallet was less adept than other apps at automatically detecting my regular income. In my case, it counted a large one-time wire transfer as income, at which point my only other option was to enter my income manually (which is slightly annoying because I would have needed my pay stub handy to double-check my take-home pay).

YNAB is, by its own admission, “different from anything you’ve tried before.” The app, whose name is short for You Need a Budget, promotes a so-called zero-based budgeting system, which forces you to assign a purpose for every dollar you earn. A frequently used analogy is to put each dollar in an envelope; you can always move money from one envelope to another in a pinch. These envelopes can include rent and utilities, along with unforeseen expenses like holiday gifts and the inevitable car repair. The idea is that if you budget a certain amount for the unknowns each month, they won’t feel like they’re sneaking up on you.

Importantly, YNAB is only concerned with the money you have in your accounts now. The app does not ask you to provide your take-home income or set up recurring income payments (although there is a way to do this). The money you will make later in the month through your salaried job is not relevant, because YNAB does not engage in forecasting.

The app is harder to learn than any other here, and it requires more ongoing effort from the user. And YNAB knows that. Inside both the mobile and web apps are links to videos and other tutorials. Although I never quite got comfortable with the user interface, I did come to appreciate YNAB’s insistence on intentionality. Forcing users to draft a new budget each month and to review each transaction is not necessarily a bad thing. As YNAB says on its website, “Sure, you’ve got pie charts showing that you spent an obscene amount of money in restaurants — but you’ve still spent an obscene amount of money in restaurants.” I can see this approach being useful for people who don’t tend to have a lot of cash in reserve at a given time, or who have spending habits they want to correct (to riff off of YNAB’s own example, ordering Seamless four times a week).

My colleague Valentina Palladino, knowing I was working on this guide, penned a respectful rebuttal, explaining why she’s been using YNAB for years. Perhaps, like her, you have major savings goals you want to achieve, whether it’s paying for a wedding or buying a house. I suggest you give her column a read. For me, though, YNAB’s approach feels like overkill.

PocketGuard used to be a solid free budget tracker, but the company has since limited its “free” version to just a free seven-day trial. Now, you’ll have to choose between two plans once the trial is over: a $13 monthly plan or a $75 annual plan. When I first tested it, I found it to be more restricted than NerdWallet, but still a decent option. The main overview screen shows you your net worth, total assets and debts; net income and total spending for the month; upcoming bills; a handy reminder of when your next paycheck lands; any debt payoff plan you have; and any goals. Like some other apps, including Quicken Simplifi, PocketGuard promotes an “after bills” approach, where you enter all of your recurring bills, and then PocketGuard shows you what’s left, and that’s what you’re supposed to be budgeting: your disposable income.

Although PocketGuard’s UI is easy enough to understand, it lacks polish. The “accounts” tab is a little busy, and doesn’t show totals for categories like cash or investments. Seemingly small details like weirdly phrased or punctuated copy occasionally make the app feel janky. More than once, it prompted me to update the app when no updates were available. The web version, meanwhile, feels like the mobile app blown up to a larger format and doesn’t take advantage of the extra screen real estate. Ultimately, now that the free tier is gone, it just doesn’t present the same value proposition as it once did.

Each of the apps I tested uses the same underlying network, called Plaid, to pull in financial data, so it’s worth explaining in its own section what it is and how it works. Plaid was founded as a fintech startup in 2013 and is today the industry standard in connecting banks with third-party apps. Plaid works with over 12,000 financial institutions across the US, Canada and Europe. Additionally, more than 8,000 third-party apps and services rely on Plaid, the company claims.

To be clear, you don’t need a dedicated Plaid app to use it; the technology is baked into a wide array of apps, including the budget trackers I tested for this guide. Once you find the “add an account” option in whichever one you’re using, you’ll see a menu of commonly used banks. There’s also a search field you can use to look yours up directly. Once you find yours, you’ll be prompted to enter your login credentials. If you have two-factor authentication set up, you’ll need to enter a one-time passcode as well.

As the middleman, Plaid is a passthrough for information that may include your account balances, transaction history, account type and routing or account number. Plaid uses encryption, and says it has a policy of not selling or renting customer data to other companies. However, I would not be doing my job if I didn’t note that in 2022 Plaid was forced to pay $58 million to consumers in a class action suit for collecting “more financial data than was needed.” As part of the settlement, Plaid was compelled to change some of its business practices.

In a statement provided to Engadget, a Plaid spokesperson said the company continues to deny the allegations underpinning the lawsuit and that “the crux of the non-financial terms in the settlement are focused on us accelerating workstreams already underway related to giving people more transparency into Plaid’s role in connecting their accounts, and ensuring that our workstreams around data minimization remain on track.”

Mint users should consider getting their data ready to migrate to their new budgeting app of choice soon. Unfortunately, importing data from Mint is not as easy as entering your credentials from inside your new app and hitting “import.” In fact, any app that advertises the ability to port over your stats from Mint is just going to have you upload a CSV file of transactions and other data.

To download a CSV file from Mint, do the following:

  1. Sign into Mint.com and hit Transactions in the menu on the left side of the screen.

  2. Select an account, or all accounts.

  3. Scroll down and look for “export [number] transactions” in smaller print.

  4. Your CSV file should begin downloading.

Note: Downloading on a per-account basis might seem more annoying, but could help you get set up on the other side, if the app you’re using has you importing transactions one-for-one into their corresponding accounts.

Before I dove into the world of budgeting apps, I had to do some research. To find a list of apps to test, I consulted trusty ol’ Google (and even trustier Reddit); read reviews of popular apps on the App Store; and also asked friends and colleagues what budget tracking apps they might be using. Some of the apps I found were free, just like Mint. These, of course, show loads of ads (excuse me, “offers”) to stay in business. But most of the available apps require paid subscriptions, with prices typically topping out around $100 a year, or $15 a month. (Spoiler: My top pick is cheaper than that.)

Since this guide is meant to help Mint users find a permanent replacement, any services I chose to test needed to do several things: import all of your account data into one place; offer budgeting tools; and track your spending, net worth and credit score. Except where noted, all of these apps are available for iOS, Android and on the web.

Once I had my shortlist of six apps, I got to work setting them up. For the sake of thoroughly testing these apps (and remember, I really was looking for a Mint alternative myself), I made a point of adding every account to every budgeting app, no matter how small or immaterial the balance. What ensued was a veritable Groundhog Day of two-factor authentication. Just hours of entering passwords and one-time passcodes, for the same banks half a dozen times over. Hopefully, you only have to do this once.

Rocket Money is another free financial app that tracks spending and supports things like balance alerts and account linking. If you pay for the premium tier, the service can also help you cancel unwanted subscriptions. We did not test it for this guide, but we'll consider it in future updates.

This article originally appeared on Engadget at https://www.engadget.com/apps/the-best-budgeting-apps-to-replace-mint-143047346.html?src=rss