ISPs roll out mandatory broadband ‘nutrition’ labels that show speeds, fees and data allowances

You can now ensure that you're not going to be hit by hidden fees and taxes before you sign up with an internet service provider (ISP). Starting today, big ISPs with more than 100,000 subscribers will be required to display "nutrition labels" both in store and online under a new FCC rule. Those labels have to show the companies' plans, fees and any additional costs, such as activation fees and upfront or rental fees for modems and other equipment. 

They also have to show whether a particular amount that's being advertised is an introductory or a discounted rate and how long you can enjoy that lower rate. Plus, the labels have to indicate each particular plan's download and upload speeds, as well as any early termination fee associated with it. ISPs can't hide these labels behind multiple clicks or camouflage them with other elements that make them hard to see. They have to be accessible from your customer account portal, and ISPs should give you a copy if you ask. 

The FCC first floated the idea of nutrition labels for ISPs back in 2016, but it wasn't until 2022 that it formally introduced rules requiring them to be displayed at the companies' points of sale. As you can see in the image below, it resembles the nutrition labels for food and will (theoretically and hopefully) account for every dollar you pay for a wired or wireless plan. Back when the rule was announced, FCC Chairperson Jessica Rosenworcel explained that the agency chose to approve and implement it as part of its efforts to "end the kind of unexpected fees and junk costs that can get buried in long and mind-numbingly confusing statements of terms and conditions."

Based on the FCC's website, providers with less than 100,000 subscribers will be given a bit more time to comply and have until October 10. And in case you come across any ISP that isn't displaying any label even when they should or is showing inaccurate information, you can file a complaint with the commission through its official portal

A table entitled
FCC

This article originally appeared on Engadget at https://www.engadget.com/isps-roll-out-mandatory-broadband-nutrition-labels-that-show-speeds-fees-and-data-allowances-103832369.html?src=rss

ISPs roll out mandatory broadband ‘nutrition’ labels that show speeds, fees and data allowances

You can now ensure that you're not going to be hit by hidden fees and taxes before you sign up with an internet service provider (ISP). Starting today, big ISPs with more than 100,000 subscribers will be required to display "nutrition labels" both in store and online under a new FCC rule. Those labels have to show the companies' plans, fees and any additional costs, such as activation fees and upfront or rental fees for modems and other equipment. 

They also have to show whether a particular amount that's being advertised is an introductory or a discounted rate and how long you can enjoy that lower rate. Plus, the labels have to indicate each particular plan's download and upload speeds, as well as any early termination fee associated with it. ISPs can't hide these labels behind multiple clicks or camouflage them with other elements that make them hard to see. They have to be accessible from your customer account portal, and ISPs should give you a copy if you ask. 

The FCC first floated the idea of nutrition labels for ISPs back in 2016, but it wasn't until 2022 that it formally introduced rules requiring them to be displayed at the companies' points of sale. As you can see in the image below, it resembles the nutrition labels for food and will (theoretically and hopefully) account for every dollar you pay for a wired or wireless plan. Back when the rule was announced, FCC Chairperson Jessica Rosenworcel explained that the agency chose to approve and implement it as part of its efforts to "end the kind of unexpected fees and junk costs that can get buried in long and mind-numbingly confusing statements of terms and conditions."

Based on the FCC's website, providers with less than 100,000 subscribers will be given a bit more time to comply and have until October 10. And in case you come across any ISP that isn't displaying any label even when they should or is showing inaccurate information, you can file a complaint with the commission through its official portal

A table entitled
FCC

This article originally appeared on Engadget at https://www.engadget.com/isps-roll-out-mandatory-broadband-nutrition-labels-that-show-speeds-fees-and-data-allowances-103832369.html?src=rss

The Motion Picture Association will work with Congress to start blocking piracy sites in the US

At CinemaCon this year, the Motion Picture Association Chairman and CEO Charles Rivkin has revealed a plan that would make "sailing the digital seas" under the Jolly Roger banner just a bit harder. Rivkin said the association is going to work with Congress to establish and enforce a site-blocking legislation in the United States. He added that almost 60 countries use site-blocking as a tool against piracy, "including leading democracies and many of America's closest allies." The only reason why the US isn't one of them, he continued, is the "lack of political will, paired with outdated understandings of what site-blocking actually is, how it functions, and who it affects."

With the rule in place, "film and television, music and book publishers, sports leagues and broadcasters" can ask the court to order ISPs to block websites that share stolen content. Rivkin, arguing in favor of site-blocking, explained that the practice doesn't impact legitimate businesses. He said legislation around the practice would require detailed evidence to prove that a certain entity is engaged in illegal activities and that alleged perpetrators can appear in court to defend themselves. 

Rivkin cited FMovies, an illegal film streamer, as an example of how site-blocking in the US would minimize traffic to piracy websites. Apparently, FMovies gets 160 million visits per month, a third of which comes from the US. If the rule also exists in the country, then the website's traffic would, theoretically, drop pretty drastically. The MPA's chairman also talked about previous efforts to enforce site-blocking in the US, which critics previously said would "break the internet" and could potentially stifle free speech. While he insisted that other countries' experiences since then had proven those predictions wrong, he promised that the organization takes those concerns seriously.

He ended his speech by asking for the support of theater owners in the country. "The MPA is leading this charge in Washington," he said. "And we need the voices of theater owners — your voices — right by our side. Because this action will be good for all of us: Content creators. Theaters. Our workforce. Our country."

This article originally appeared on Engadget at https://www.engadget.com/the-motion-picture-association-will-work-with-congress-to-start-blocking-piracy-sites-in-the-us-062111261.html?src=rss

The Motion Picture Association will work with Congress to start blocking piracy sites in the US

At CinemaCon this year, the Motion Picture Association Chairman and CEO Charles Rivkin has revealed a plan that would make "sailing the digital seas" under the Jolly Roger banner just a bit harder. Rivkin said the association is going to work with Congress to establish and enforce a site-blocking legislation in the United States. He added that almost 60 countries use site-blocking as a tool against piracy, "including leading democracies and many of America's closest allies." The only reason why the US isn't one of them, he continued, is the "lack of political will, paired with outdated understandings of what site-blocking actually is, how it functions, and who it affects."

With the rule in place, "film and television, music and book publishers, sports leagues and broadcasters" can ask the court to order ISPs to block websites that share stolen content. Rivkin, arguing in favor of site-blocking, explained that the practice doesn't impact legitimate businesses. He said legislation around the practice would require detailed evidence to prove that a certain entity is engaged in illegal activities and that alleged perpetrators can appear in court to defend themselves. 

Rivkin cited FMovies, an illegal film streamer, as an example of how site-blocking in the US would minimize traffic to piracy websites. Apparently, FMovies gets 160 million visits per month, a third of which comes from the US. If the rule also exists in the country, then the website's traffic would, theoretically, drop pretty drastically. The MPA's chairman also talked about previous efforts to enforce site-blocking in the US, which critics previously said would "break the internet" and could potentially stifle free speech. While he insisted that other countries' experiences since then had proven those predictions wrong, he promised that the organization takes those concerns seriously.

He ended his speech by asking for the support of theater owners in the country. "The MPA is leading this charge in Washington," he said. "And we need the voices of theater owners — your voices — right by our side. Because this action will be good for all of us: Content creators. Theaters. Our workforce. Our country."

This article originally appeared on Engadget at https://www.engadget.com/the-motion-picture-association-will-work-with-congress-to-start-blocking-piracy-sites-in-the-us-062111261.html?src=rss

Google Gemini chatbots are coming to a customer service interaction near you

More and more companies are choosing to deploy AI-powered chatbots to deal with basic customer service inquiries. At the ongoing Google Cloud Next conference in Las Vegas, the company has revealed the Gemini-powered chatbots its partners are working on, some of which you could end up interacting with. Best Buy, for instance, is using Google's technology to build virtual assistants that can help you troubleshoot product issues and reschedule order deliveries. IHG Hotels & Resorts is working on another that can help you plan a vacation in its mobile app, while Mercedes Benz is using Gemini to improve its own smart sales assistant. 

Security company ADT is also building an agent that can help you set up your home security system. And if you happen to be a radiologist, you may end up interacting with Bayer's Gemini-powered apps for diagnosis assistance. Meanwhile, other partners are using Gemini to create experiences that aren't quite customer-facing: Cintas, Discover and Verizon are using generative AI capabilities in different ways to help their customer service personnel find information more quickly and easily. 

Google has launched the Vertex AI Agency Builder, as well, which it says will help developers "easily build and deploy enterprise-ready gen AI experiences" like OpenAI's GPTs and Microsoft's Copilot Studio. The Builder will provide developers with a set of tools they can use for their projects, including a no-code console that can understand natural language and build AI agents based on Gemini in minutes. Vertex AI has more advanced tools for more complex projects, of course, but their common goal is to simplify the creation and maintenance of personalized AI chatbots and experiences. 

At the same event, Google also announced its new AI-powered video generator for Workspace, as well as its first ARM-based CPU specifically made for data centers. By launching the latter, it's taking on Amazon, which has been using its Graviton processor to power its cloud network over the past few years. 

This article originally appeared on Engadget at https://www.engadget.com/google-gemini-chatbots-are-coming-to-a-customer-service-interaction-near-you-120035393.html?src=rss

Google Gemini chatbots are coming to a customer service interaction near you

More and more companies are choosing to deploy AI-powered chatbots to deal with basic customer service inquiries. At the ongoing Google Cloud Next conference in Las Vegas, the company has revealed the Gemini-powered chatbots its partners are working on, some of which you could end up interacting with. Best Buy, for instance, is using Google's technology to build virtual assistants that can help you troubleshoot product issues and reschedule order deliveries. IHG Hotels & Resorts is working on another that can help you plan a vacation in its mobile app, while Mercedes Benz is using Gemini to improve its own smart sales assistant. 

Security company ADT is also building an agent that can help you set up your home security system. And if you happen to be a radiologist, you may end up interacting with Bayer's Gemini-powered apps for diagnosis assistance. Meanwhile, other partners are using Gemini to create experiences that aren't quite customer-facing: Cintas, Discover and Verizon are using generative AI capabilities in different ways to help their customer service personnel find information more quickly and easily. 

Google has launched the Vertex AI Agency Builder, as well, which it says will help developers "easily build and deploy enterprise-ready gen AI experiences" like OpenAI's GPTs and Microsoft's Copilot Studio. The Builder will provide developers with a set of tools they can use for their projects, including a no-code console that can understand natural language and build AI agents based on Gemini in minutes. Vertex AI has more advanced tools for more complex projects, of course, but their common goal is to simplify the creation and maintenance of personalized AI chatbots and experiences. 

At the same event, Google also announced its new AI-powered video generator for Workspace, as well as its first ARM-based CPU specifically made for data centers. By launching the latter, it's taking on Amazon, which has been using its Graviton processor to power its cloud network over the past few years. 

This article originally appeared on Engadget at https://www.engadget.com/google-gemini-chatbots-are-coming-to-a-customer-service-interaction-near-you-120035393.html?src=rss

X makes passkey logins available to iOS users worldwide

X has expanded its support for passkey logins and has made the option available to users around the world, as long as they're accessing the app on an iPhone. The social media company formerly known as Twitter originally launched passkey support for iOS users in the US back in January. Now, the X Safety account has confirmed its global rollout, giving more people the choice to use the login alternative.

Passkeys are considered more secure than passwords, because they're not vulnerable to phishing or social engineering schemes and are resistant to login theft. When users activate and set up a passkey login, they're creating a key pair that will serve as their digital authentication credential. The service offering the login option only has access to one of those keys, which it then has to pair to the other key stored locally on the user's device to verify their identity. The user only has to confirm that they're the one accessing their account through their biometric credentials or device passcode. 

To enable passkeys on X, users will need to fire up their iOS app, and then go to "Settings and privacy" under "Your account." In "Security and account access," they can find Passkey under "Additional password protection." Unfortunately, X didn't say if and when the option will be available for Android users.

This article originally appeared on Engadget at https://www.engadget.com/x-makes-passkey-logins-available-to-ios-users-worldwide-080514995.html?src=rss

X makes passkey logins available to iOS users worldwide

X has expanded its support for passkey logins and has made the option available to users around the world, as long as they're accessing the app on an iPhone. The social media company formerly known as Twitter originally launched passkey support for iOS users in the US back in January. Now, the X Safety account has confirmed its global rollout, giving more people the choice to use the login alternative.

Passkeys are considered more secure than passwords, because they're not vulnerable to phishing or social engineering schemes and are resistant to login theft. When users activate and set up a passkey login, they're creating a key pair that will serve as their digital authentication credential. The service offering the login option only has access to one of those keys, which it then has to pair to the other key stored locally on the user's device to verify their identity. The user only has to confirm that they're the one accessing their account through their biometric credentials or device passcode. 

To enable passkeys on X, users will need to fire up their iOS app, and then go to "Settings and privacy" under "Your account." In "Security and account access," they can find Passkey under "Additional password protection." Unfortunately, X didn't say if and when the option will be available for Android users.

This article originally appeared on Engadget at https://www.engadget.com/x-makes-passkey-logins-available-to-ios-users-worldwide-080514995.html?src=rss

Tesla settles lawsuit over fatal Model X crash that killed an Apple engineer

Back in 2019, the family of Apple engineer Wei Lun Huang (aka Walter Huang) sued Tesla a year after he was killed when his Model X crashed into a median in Mountain View while Autopilot was engaged. That case is officially closed, now that the automaker has settled the lawsuit on the very day jury selection was supposed to take place. According to CNBC and The New York Times, Tesla's lawyers asked the court to seal the settlement agreement so that the exact amount the company paid wouldn't be made public. The company didn't want "other potential claimants (or the plaintiffs' bar) [to] perceive the settlement amount as evidence of Tesla's potential liability for losses, which may have a chilling effect on settlement opportunity in subsequent cases."

Tesla confirmed shortly after the accident that Autopilot was switched on at the time of the crash, but it also insisted that Huang had time to react and had an unobstructed view of the divider. In a statement to the press, the company insisted that the driver was at fault and that the only way for the accident to have occurred was if Huang "was not paying attention to the road, despite the car providing multiple warnings to do so." In the lawsuit, Huang's lawyers pointed to Autopilot marketing materials from Tesla suggesting that its cars are safe enough to use on the road without drivers having to keep their hands on the wheel at all times. We took the image above from a video on Tesla's Autopilot page, showing a driver with their hands on their lap. 

The incident became big enough to attract the attention of the National Transportation Safety Board (NTSB), which conducted an investigation and found that Huang previously reported that the car steered away from the highway on prior trips. In fact, his family said that he used to complain about his car swerving towards the exact barrier he crashed into and had even reported it to the Tesla dealership, which couldn't replicate the issue. The agency also concluded that Tesla's collision warning system didn't alert the driver and that its emergency braking system didn't activate as it should have when the car started making its way toward the barrier. 

That said, the NTSB discovered, as well, that Huang was running a mobile game on his phone at the time of the accident. It just couldn't determine whether the phone was in his hands when the crash occurred. The Times said Tesla was preparing to show proof to the court that Huang was playing a game when he crashed, which his lawyers denied. Regardless of who's truly at fault, a trial would've called renewed attention to the safety of Tesla's driver assistance system. Settling puts an end to the case a few months before the company unveils its own robotaxi on August 8.

This article originally appeared on Engadget at https://www.engadget.com/tesla-settles-lawsuit-over-fatal-model-x-crash-that-killed-an-apple-engineer-054710845.html?src=rss

Tesla settles lawsuit over fatal Model X crash that killed an Apple engineer

Back in 2019, the family of Apple engineer Wei Lun Huang (aka Walter Huang) sued Tesla a year after he was killed when his Model X crashed into a median in Mountain View while Autopilot was engaged. That case is officially closed, now that the automaker has settled the lawsuit on the very day jury selection was supposed to take place. According to CNBC and The New York Times, Tesla's lawyers asked the court to seal the settlement agreement so that the exact amount the company paid wouldn't be made public. The company didn't want "other potential claimants (or the plaintiffs' bar) [to] perceive the settlement amount as evidence of Tesla's potential liability for losses, which may have a chilling effect on settlement opportunity in subsequent cases."

Tesla confirmed shortly after the accident that Autopilot was switched on at the time of the crash, but it also insisted that Huang had time to react and had an unobstructed view of the divider. In a statement to the press, the company insisted that the driver was at fault and that the only way for the accident to have occurred was if Huang "was not paying attention to the road, despite the car providing multiple warnings to do so." In the lawsuit, Huang's lawyers pointed to Autopilot marketing materials from Tesla suggesting that its cars are safe enough to use on the road without drivers having to keep their hands on the wheel at all times. We took the image above from a video on Tesla's Autopilot page, showing a driver with their hands on their lap. 

The incident became big enough to attract the attention of the National Transportation Safety Board (NTSB), which conducted an investigation and found that Huang previously reported that the car steered away from the highway on prior trips. In fact, his family said that he used to complain about his car swerving towards the exact barrier he crashed into and had even reported it to the Tesla dealership, which couldn't replicate the issue. The agency also concluded that Tesla's collision warning system didn't alert the driver and that its emergency braking system didn't activate as it should have when the car started making its way toward the barrier. 

That said, the NTSB discovered, as well, that Huang was running a mobile game on his phone at the time of the accident. It just couldn't determine whether the phone was in his hands when the crash occurred. The Times said Tesla was preparing to show proof to the court that Huang was playing a game when he crashed, which his lawyers denied. Regardless of who's truly at fault, a trial would've called renewed attention to the safety of Tesla's driver assistance system. Settling puts an end to the case a few months before the company unveils its own robotaxi on August 8.

This article originally appeared on Engadget at https://www.engadget.com/tesla-settles-lawsuit-over-fatal-model-x-crash-that-killed-an-apple-engineer-054710845.html?src=rss