The Morning After: Microsoft’s Surface Pro Copilot+ is the best Surface tablet yet

Twelve years on, Microsoft has finally made an Arm-powered Surface tablet that doesn’t send our reviewers into a rage. The 2024 Surface Pro, or the Surface Pro Copilot+, is the fastest and most efficient Microsoft tablet we’ve seen, especially when paired with its Flex keyboard. The new OLED screen is great, and its NPU allows for powerful AI features.

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Engadget

However, those much-hyped AI features are far less compelling than the one-two punch of speed and solid battery life. (Take note: That’s most of what we want, laptop/tablet makers.) You can use Cocreator in Paint to generate AI images alongside text prompts and doodles, and the device can translate 40-plus languages into English using Windows 11’s Live Captions feature. The controversial Recall capability, meant to help you find anything you were doing on your computer through a natural conversation, is nowhere to be seen. There are security concerns other accounts could get into your Recall data.

A shame the keyboards are sold separately, though. Check out the full review right here.

— Mat Smith

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University of Tokyo

A team of scientists from the University of Tokyo and Harvard University is investigating how to create humanoid robots with skin that feels real. The process includes creating partly terrifying and partly adorable experimental machines with skin, like this smiley face. Broadly, the process tries to attach the skin to a layer beneath it, like real skin. The technique is called perforation-type anchors.

Continue reading.

Of course, AI nonsense will be connected to this year’s Olympics. “Your Daily Olympic Recap on Peacock” will let you choose your favorite sports and highlight types for the 2024 Summer Olympics, and an AI-generated Michaels will read a 10-minute customized recap of the previous day’s events based on your preferences. In fairness, you’d be hard-pressed to tell the AI-generated speech from Michaels’ real voice.

Continue reading.

Amazon may be working hard on a new chatbot called Metis. The company is using a different generation model, called retrieval-augmented generation (RAG). RAG “redirects the LLM to retrieve relevant information from authoritative, predetermined knowledge sources.” This means the model can tap into data that can be updated separately without retraining and could allow it to access up-to-date information. According to a Business Insider report, the model would be for consumers, not businesses, where it’s already offering its Amazon Q AI model.

Continue reading.

This article originally appeared on Engadget at https://www.engadget.com/the-morning-after-microsofts-surface-pro-copilot-is-the-best-surface-tablet-yet-111534749.html?src=rss

Apple’s self-repair diagnostics tool expands to Europe

Apple is expanding access to its web-based diagnostic tool. The software (officially called “Apple Diagnostics for Self Service Repair”) is now available in 32 European countries, including the UK, Germany, France and the Netherlands. They join the US, where the tool arrived in December.

As Apple describes it, the software “gives users the same ability as Apple Authorized Service Providers and Independent Repair Providers to test products for optimal parts functionality and performance.” It currently supports iPhone, Mac and Studio Display.

The tool can scan the device for display, camera, Face ID, software integration and audio output issues and tell you which parts may need repair. This is part of Apple’s recent push to be friendlier to self-servicing, likely to try to head off regulations.

The only catch is the diagnostics require a second Apple device. Both products need to be running iOS 17 or later or macOS Sonoma 14.1 or later. Beta software is a no-go. (Sorry, iOS 18 and macOS Sequoia early adopters.)

After initiating the process at this website from the second device, the tested one will be put into Diagnostics mode, and you can follow the prompts from there.

This article originally appeared on Engadget at https://www.engadget.com/apples-self-repair-diagnostics-tool-expands-to-europe-202453216.html?src=rss

Apple’s self-repair diagnostics tool expands to Europe

Apple is expanding access to its web-based diagnostic tool. The software (officially called “Apple Diagnostics for Self Service Repair”) is now available in 32 European countries, including the UK, Germany, France and the Netherlands. They join the US, where the tool arrived in December.

As Apple describes it, the software “gives users the same ability as Apple Authorized Service Providers and Independent Repair Providers to test products for optimal parts functionality and performance.” It currently supports iPhone, Mac and Studio Display.

The tool can scan the device for display, camera, Face ID, software integration and audio output issues and tell you which parts may need repair. This is part of Apple’s recent push to be friendlier to self-servicing, likely to try to head off regulations.

The only catch is the diagnostics require a second Apple device. Both products need to be running iOS 17 or later or macOS Sonoma 14.1 or later. Beta software is a no-go. (Sorry, iOS 18 and macOS Sequoia early adopters.)

After initiating the process at this website from the second device, the tested one will be put into Diagnostics mode, and you can follow the prompts from there.

This article originally appeared on Engadget at https://www.engadget.com/apples-self-repair-diagnostics-tool-expands-to-europe-202453216.html?src=rss

Chrome for mobile adds handy action shortcuts for local businesses

Google is making subtle quality-of-life improvements to the Chrome mobile apps. The Android and iOS versions of the browser now offer quicker access to crucial info, trending searches and live sports scores in the Discovery Feed.

Chrome Actions, preset tasks that appear in the browser’s address bar when cued by trigger words, now include one for local businesses. When you search for something like a nearby restaurant, a shortcut will appear at the top of the bar showing the eatery’s name and address, along with buttons to call, get directions or read reviews.

The feature is available now in Chrome for Android, and Google says it will arrive on iOS this fall.

Before and After screenshots of the Chrome mobile app search results.
Google

Chrome mobile is also getting new usage-based shortcut suggestions. If you typically type a particular phrase to get to a specific website, the browser will learn it and include a link to it high in your search suggestions. As the example above shows, if you usually enter “schedules” to see the City Metro’s webpage, its link will appear more prominently in the recommendations.

Mobile Chrome’s Discover Feed, the contextual cards you see when opening a new tab or the Google app on mobile, will now include live sports scores. When a team Google has learned that you like is playing, a Discover card now shows the live score, which will be automatically updated.

Trending searches, something Android devices already show in the Chrome address bar (before you type anything), are now available on iOS. Finally, the browser’s tablet address bar better matches the company’s Material You design language. The bar on tablets also now includes the current website at the top — always visible — to make it easier to stay put.

You can read more about Google’s Chrome additions on the company’s blog.

This article originally appeared on Engadget at https://www.engadget.com/chrome-for-mobile-adds-handy-action-shortcuts-for-local-businesses-192248053.html?src=rss

An ID verification service that works with TikTok and X left its credentials wide open for a year

An ID verification company that works on behalf of TikTok, X and Uber, among others, has left a set of administrative credentials exposed for more than a year, as reported by 404 Media. The Israel-based AU10TIX verifies the identity of users by using pictures of their faces and drivers’ licenses, potentially opening up both to hackers.

“My personal reading of this situation is that an ID Verification service provider was entrusted with people's identities and it failed to implement simple measures to protect people's identities and sensitive ID documents,” Mossab Hussein, the chief security officer at cybersecurity firm spiderSilk who originally noticed the exposed credentials, said.

The set of admin credentials that were left exposed led right to a logging platform, which in turn included links to identity documents. There’s even some reason to suspect that bad actors got ahold of these credentials and actually used them.

They appear to have been scooped up by malware in December 2022 and placed on a Telegram channel in March 2023, according to timestamps and messages acquired by 404 Media. The news organization downloaded the credentials and found a wealth of passwords and authentication tokens linked to someone who lists their role on LinkedIn as a Network Operations Center Manager at AU10TIX.

If hackers got ahold of customer data, it would include a user’s name, date of birth, nationality, ID number and images of uploaded documents. It’s pretty much all an internet gollum would need to steal an identity. All they would have to do is snatch up the credentials, log in and start wreaking havoc. Yikes.

AU10TIX has issued a statement on the matter, writing that the “data was potentially accessible” but that it sees “no evidence that such data has been exploited.” The company said that impacted customers have been notified and that it’s decommissioning the current operating system in favor of a new one that focuses more on security.

Some of its partners switched verification companies before this issue popped up. A spokesperson for Upwork said that it has “been working with a different service provider for some time now.” X, however, just signed up with AU10TIX back in September and it uses government-issued IDs to verify premium users. Others, like Fiverr and Coinbase have said they aren’t aware of any data exposure, though they still work with AU10TIX. 

Dumping customer data on Telegram or on the dark web has become the most popular way for hackers to do their thing. Back in late March, over 73 million AT&T passwords were leaked onto the dark web. LoanDepot experienced a similar issue this year, as did the US Department of Defense.

This article originally appeared on Engadget at https://www.engadget.com/an-id-verification-service-that-works-with-tiktok-and-x-left-its-credentials-wide-open-for-a-year-171258438.html?src=rss

Surface Pro Copilot+ review: The best Surface tablet ever made, no thanks to AI

It's taken 12 years, but Microsoft has finally made an Arm-powered Surface tablet that I don't want to toss out of a window. The new Surface Pro, one of the company's first Copilot+ AI PCs, is astoundingly fast and power-efficient, thanks to Qualcomm's new Snapdragon X Elite chip. It can run native Arm apps well — but even better, it can also emulate older apps without much fuss. Basically, Microsoft has finally managed to do what Apple did with its M-series chips four years ago: Deliver killer laptops with power-sipping mobile chips.

Ironically, though, the Surface Pro's much-hyped AI features are far less compelling than the one-two punch of speed and solid battery life. At launch, the Surface Pro and other Copilot+ PCs can use the Cocreator in Paint to generate AI images alongside text prompts and doodles. They can also translate over 40 languages into English using Windows 11's Live Captions feature. The controversial Recall capability, however, is nowhere to be seen (Windows Insiders will be able to test it in the coming weeks, according to Microsoft, but there's no official public release date yet.)

Announced ahead of its Build developer conference last month, Copilot+ is Microsoft’s latest initiative aimed at getting consumers and device makers excited about AI PCs. Similar to Intel’s Evo PCs, Copilot+ systems need to meet a minimum range of specifications: They have to include a neural processing unit (NPU) with at least 40 TOPs (trillions of operations per second) of AI performance, 16GB of RAM and a 256GB SSD. While both Intel and AMD have tried to hype up the idea of an “AI PC” over the past year, there wasn’t much to actually do with them aside from using Windows Studio Effects in video chats.

To power the initial Copilot+ systems, Microsoft is partnering with Qualcomm to optimize Windows 11 for the chip maker's new Snapdragon X Elite and Plus models. Those processors are based on mobile Arm technology, instead of the x86 and x64 chips produced by Intel and AMD. Arm designs have typically led to poor performance and software incompatibility on Windows (see our reviews of the Surface Pro 9 5G and Surface Pro X as a refresher), but Microsoft says it’s finally optimized its OS to work better with the mobile architecture, and its new Prism emulator can also run older software far better than earlier solutions.

Recall is a clear example of Microsoft's reach exceeding its grasp. It was meant to help you find anything you were doing on your computer through a natural conversation with the Copilot AI assistant. But to do so, Recall continuously takes screenshots of your system, which are then stored on your hard drive. It didn’t take researchers long to find some obvious security gaps: it wasn’t tough for other accounts to get to your Recall data, and it was also easy pickings for remote hackers. Microsoft responded to the criticism by saying it would make Recall an opt-in feature, making it only accessible with biometric Windows Hello authentication and encrypting your database by default.

The lesson for Microsoft (and every other AI-hungry company) is that you have to build trust, ideally by prioritizing privacy and security, before forcing overbearing AI features onto your customers. The backlash against Recall comes from the company being blissfully unaware of how little people trusted it.

Surface Pro Copilot+ power connector
Photo by Devindra Hardawar/Engadget

We’ve had many issues with the Surface lineup over the last few years, but the hardware has always been a step above typical PC laptops and tablets. That holds true for the new Surface Pro: It’s surprisingly thin and light, measuring 9.3 millimeters thick and weighing 1.97 pounds. Its recycled aluminum case makes it feel like a truly premium device, and the Surface Pro remains one of the most unique-looking devices on the market. I noticed plenty of furtive glances and curious faces as I tested it out in public — people were clearly intrigued by the way it looked. (Or perhaps they were just surprised to see one for the first time.)

As much as I like the Surface aesthetic, though, it’s hard to deny that Apple is bringing more significant stylistic breakthroughs with the iPad Pro. The new 13-inch model weighs just 1.28 pounds and is a mere 5.1mm thin — almost half as thick as the Surface Pro. From the start, Apple has had the advantage of designing the iPad Pro around efficient mobile chips, whereas the Surface Pro previously had to squeeze in laptop-grade Intel CPUs. Microsoft may be able to slim down the Surface Pro in the future, thanks to the advent of Qualcomm’s new Snapdragon chips, but for now buyers will have to live with new chips in familiar cases.

Surface Pro Copilot+ USB-C ports
Photo by Devindra Hardawar/Engadget

And when I say familiar, I’m mainly referring to the Surface Pro’s built-in kickstand. It lets you prop up the tablet however you’d like, from a laptop-like angle to a nearly easel-like position when it’s completely opened. While it still gets the job done (and is something the iPad Pro and most other tablets don’t have), it also limits how you can use the Surface Pro. While you could always use it on a table, I’ve grown weary of balancing the metallic kickstand on my legs when working on the couch, hanging out in my backyard, or watching videos in bed.

Microsoft hasn’t updated the Surface Pro’s ports either: You’ve still got the magnetic Surface Connector for power, as well as two USB-C USB 4 connections on the opposite side. Sure, that’s more than you’d get on an iPad Pro, but that device isn’t being marketed as a full-fledged computer. There’s also no wired headphone jack on the Surface Pro, either, even though its case clearly has room for one. I’ve come to understand why some PC makers would rather have thin devices instead of a 3.5mm connection, but that reasoning doesn’t apply at all in this case.

Under the hood, the Surface Pro comes equipped with either the 10-core Snapdragon X Plus chip or the 12-core Snapdragon X Elite. The base $1,000 model comes with 16GB of RAM and a 256GB SSD, but you can upgrade that to a 1TB SSD and up to 32GB of RAM. Microsoft also made the Surface Pro’s SSD easily accessible under the kickstand, so it’s a cinch to upgrade storage on your own down the line. (I’d still like to see an SD or microSD card slot, though.)

The Surface Slim Pen 2 ($130) remains the go-to stylus for Microsoft's tablets, and it's still a great device for doodling or jotting down notes. I don't think it's nearly as essential to the Surface experience as Microsoft used to claim, but for some users it can be helpful. It's well-balanced and easy to hold, and it charges easily as long as you get a keyboard with a Slim Pen slot.

Surface Pro Flex Keyboard
Photo by Devindra Hardawar/Engadget

Since the Surface is just a tablet, Microsoft doesn’t offer any of its keyboards in the box. So if you’re considering the Surface Pro, be sure to set aside at least $140 for the Pro Keyboard. If you’re interested in the Surface Slim Pen ($130 on its own), you can also get it bundled with the Surface Pro keyboard for $280. The new Surface Flex keyboard – which can still work when it’s detached from the tablet – is a whopping $350, or $450 together with the Slim Pen 2. That’s a hard price to stomach, admittedly, but I’ll explain later why the Flex may be worth it.

Surface Pro Copilot+
Photo by Devindra Hardawar/Engadget

The PixelSense screens on all of Microsoft’s Surface PCs have always impressed us – but in the end, they were just finely polished LCDs. The Surface Pro marks the first time Microsoft has offered OLED, which delivers better contrast, bolder colors and inky dark blacks. You’ll have to pay at least $1,500 to get the OLED screen, but in my testing it’s well worth the premium, since it makes everything on the Surface Pro look incredible.

The benefits of OLED were particularly noticeable when I watched The Acolyte, a Star Wars show that features plenty of bright colors alongside dark backgrounds. I’ll never stop being impressed by seeing truly pitch black scenes on OLED – on an LCD, they typically look more dark gray due to their backlights. The new display tech also impressed me while I was streaming Forza Horizon 5 or simply browsing websites, since it made text a bit easier to read and also made colors pop off the screen. The downside of living with OLED? It will quickly make every LCD in your life seem woefully outdated.

PCMark 10

Geekbench 6 CPU

3DMark Wildlife Extreme

Cinebench 2024

Microsoft Surface Pro (2024, Qualcomm Snapdragon X Elite)

12,615

2,769/13,842

6,430

120/770

Microsoft Surface Pro 10 for Business (Intel Core Ultra 5 135U, Intel graphics)

5,772

2,085/8,827

2,546

90/524

Dell XPS 13 (Intel Core Ultra 7 155H, Intel Arc)

6,806

2,276/11,490

4,579

90/453

Apple MacBook Air (M3)

N/A

3,190/12,102

8,310

141/490

It’s not too often that I’m genuinely shocked while testing a device – chalk that up to writing about technology for 15 years and working in IT for eight years. But I’ll admit, I was blown away by the Surface Pro the instant I started using it. As soon as I opened it up, it was ready to set up Windows and get to work. I didn’t notice any of the usual slowdown or app incompatibilities I previously encountered on Arm-based Surfaces. Everything simply felt zippy. It was the same feeling I got when testing the M-series MacBooks: The Surface Pro is so fast and responsive I forgot it was using a mobile processor.

Then I started running benchmarks, and I couldn’t believe what I was seeing. Our review unit with the Snapdragon X Elite scored 12,615 points in PCMark 10 — the highest we’ve ever seen on a laptop. In comparison, the next fastest PCMark 10 result we saw this year was the Framework Laptop 16, which reached 8,129 points with its beefy Ryzen 7840HS chip. The Surface Pro was also more than twice as fast as the Surface Pro 10 for Business (now it’s clear why Microsoft didn’t want to push that model on consumers).

Surface Pro Copilot+ kickstand view
Photo by Devindra Hardawar/Engadget

Now benchmarks aren’t everything, but the Surface Pro’s PCMark 10 score mirrored everything I was seeing during my usual workflow, which involves running dozens of tabs across Chrome and Edge, sending notes in Slack, editing images in Photoshop Elements 2022 and writing in Evernote. Most of the apps I used, including Slack, Spotify and Chrome, ran natively on the Surface Pro’s Arm chip, but I didn’t notice any hiccups on emulated apps like Evernote and Photoshop Elements.

Surface Pro Copilot+ AI features
The error message that appears when launching Fortnite on the Surface Pro.
Photo by Devindra Hardawar/Engadget

Ideally, most users shouldn’t have to worry about the type of app they’re running – it should all just work, much like Apple Silicon Macs. Unfortunately, there are still some Arm issues on Windows. Both Fortnite (above) and League of Legends refuse to launch because they rely on kernel-level anti-cheat solutions, and Samsung has also warned its Copilot+ customers about issues with some Adobe Creative apps. It’s up to developers to update their apps for Arm hardware, so these issues aren’t entirely a knock against Microsoft. But if you’re interested in any Copilot+ system, make sure all of your commonly used apps are supported. (Or you could also wait for future Intel and AMD Copilot+ PCs, which won’t run on Arm.)

While nobody will confuse the Surface Pro with a gaming PC, I was able to play the indie adventure title 1000xRESIST smoothly with a paired Xbox controller. For more demanding titles, though, you’re better off streaming. The Surface Pro was able to launch Forza Horizon 5 on Game Pass streaming in 15 seconds, and it looked almost indistinguishable from having the game run locally. (The only thing you lose with Xbox streaming is HDR support, which offers a wider range of colors and brightness levels.)

Surface Pro Copilot+ with Surface Flex Keyboard
Photo by Devindra Hardawar/Engadget

I won’t make any excuses for the Surface Pro Flex keyboard’s exorbitant $350 price. It’s $50 more than the latest iPad Pro Magic Keyboard, and its cloth-like covering doesn’t feel nearly as luxurious as Apple’s smooth metal case. But, I’ve grown to love yanking off the Flex Keyboard and typing my heart away. Instead of precariously balancing the Surface Pro on my lap, like I have for the past 12 years, I can just prop the screen up on a table and keep the Flex keyboard in my lap.

I wrote most of this review while reclining on my deck, with only the weight of the keyboard’s 0.75 pound frame on my lap. Honestly, I’m not looking forward to going back to a traditional laptop. The Flex keyboard also let me work in spaces where the Surface’s kickstand got in the way, like a cramped cafe table. I could easily see it being useful on planes too, where you could easily keep the Flex keyboard on your lap while the Surface sits on your tray table. (It would also be ideal for newer planes that don’t have any built-in screens and expect you to hang your own tablet on the back of the seat in front.)

Surface Flex Keyboard
Photo by Devindra Hardawar/Engadget

While I’d still love to see Microsoft rework the Surface Pro’s kickstand, I’ll admit the Flex keyboard has opened up more ways for me to use the tablet. Instead of craning down at the Surface Pro’s screen on my kitchen counter, I can place it atop a few boxes and keep the keyboard lower for more ergonomic typing. Thanks to the Flex keyboard’s wireless versatility, I can be productive almost anywhere with the Surface Pro. The keyboard is also great for lengthy writing sessions, with a satisfying amount of key travel and a large haptic trackpad.

Surface Pro Copilot+ AI features
Photo by Devindra Hardawar/Engadget

As I mentioned at the start of this review, none of the Surface Pro's AI capabilities are compelling on their own. It was fun doodling with Paint's Cocreator, but I found the resulting AI images (a combination of your drawings, text input and generative AI engines) to be far less compelling than asking Copilot to generate DALL-E 3 pictures. Copilot+ PCs can also make AI images from the Photos app, which also offers a slightly better interface for controlling the AI's creativity level and stylistic keywords.

It's still unclear what most people would do with these images, outside of sending them to friends or plugging them into boring presentations. Apple's upcoming Genmoji feature, which lets you create custom emojis with AI, seems far more useful in comparison.

Similarly, Microsoft's Live Captions feature seems like something people would actually want to use. Any Windows 11 PC running the 22H2 update (released in late 2022) can tap into its basic ability to subtitle video, but Copilot+ PCs can also automatically translate 44 languages into English. I tested it across a few anime shows and Spanish films, and the resulting captions were understandable but not as precise as properly translated subtitles. I could see these translations being useful in a pinch though, and they also work across video chats, so it may be helpful while working across language barriers.

Copilot+ PCs can also tap into a few new Windows Studio Effects, including a Portrait Light for brightening up your face and creative filters for illustrated, animated and watercolor effects. I found the latter filters to be fairly useless and a bit ugly, but the Portrait Light helped during video calls in my dark basement office. The existing Studio Effects, like automatic framing, eye contact adjustment and background blur options, will continue to work on older Windows 11 AI PCs as well as Copilot+ systems.

Surface Pro Copilot+
Photo by Devindra Hardawar/Engadget

The Surface Pro lasted 12 hours and 15 minutes in the PCMark 10 Applications battery benchmark, which is a bit less than we've seen on comparable systems. The Surface Pro 10 for Business eked out a bit longer, 12 hours and 20 minutes, on the Modern Office benchmark, while the Dell XPS 13 hit 13 hours and 15 minutes. It's worth noting that PCMark 10 was being emulated on the Surface Pro, though its script launches native applications like the Office suite.

During my typical usage, I noticed that the battery life held strong for most of my workday. After eight hours of on-and-off work, it typically had around 40 percent of its charge left. Clearly, there's still room for optimization with the new Snapdragon processors, and Surface Pro owners will likely see better battery life as more apps gain native Arm support.

Unlike the recent MacBook Air models, the Surface Pro still has fans. And based on my testing, you'll hear them once you start downloading large files or running anything that taps into the GPU. The whirring noise isn't loud, exactly, but it's a noticeable in a quiet room. The Surface Pro also gets fairly warm during light gaming and software downloads — it's not enough to burn you, but it's not something you'd want on your lap during a hot day.

Surface Pro Copilot+
Photo by Devindra Hardawar/Engadget

I’ll give Microsoft some credit for finally giving its base Surface Pro model 16GB of RAM. $1,000 is a surprisingly affordable entry point for the Surface Pro lineup, just remember you’ll have to spend at least $140 more for the companion keyboard. If you’re considering it as your primary computer, it’s worth spending $200 more for 512GB of storage. You could also jump straight to the $1,500 Surface Pro with the Snapdragon X Elite chip, OLED screen, 16GB of RAM and 512GB SSD.

Our review unit, which included the OLED screen and Flex keyboard, would cost $1,950 altogether. That’s more than I’d want to spend for an ultraportable, so if you’re pinching pennies, the new Surface Laptop is a far better deal. It also starts at $999, but that includes a keyboard and a slightly larger screen than the Surface Pro. Sure, it won’t function as a tablet, but you could even buy an iPad or Android slate and still end up spending far less than $1,950.

At the moment, there aren’t any other Copilot+ PC-branded hybrid tablets on the market, but if you’re just looking for a new laptop, the ASUS Vivobook S 15, Dell XPS 13 (with Snapdragon) and HP Omnibook X 15 all seem to be solid options. We haven’t tested those Copilot+ systems yet, but we’re planning to get our hands on many of them soon.

Surface Pro Copilot+ kickstand view
Photo by Devindra Hardawar/Engadget

The Surface Pro is fast, stylish and, together with the Flex keyboard, lets me work comfortably almost anywhere. While I'd love to see a different kickstand design eventually, and I think the keyboards should definitely be cheaper, Microsoft has done the impossible with the Surface Pro Copilot+ PC: It's created an Arm-based Surface I don't hate. I dare say, I love it.

This article originally appeared on Engadget at https://www.engadget.com/surface-pro-copilot-review-the-best-surface-tablet-ever-made-no-thanks-to-ai-160039966.html?src=rss

Amazon is reportedly working on a new AI chatbot

Amazon is allegedly working on a new chatbot codenamed "Metis," Business Insider reports, citing an internal document and unnamed sources familiar with the project. It would be powered by a new AI model, Olympus, rather than Amazon's previously released Titan.

With Metis, Amazon is reportedly aiming to use an approach known as retrieval-augmented generation (RAG). As the company describes it, RAG "redirects the LLM to retrieve relevant information from authoritative, pre-determined knowledge sources. Organizations have greater control over the generated text output, and users gain insights into how the LLM generates the response."

Basically, RAG allows systems to retrieve data outside of pre-loaded information from sources like APIs and document repositories. This data can be updated separately without having to retrain a model and could allow it to access up-to-date information, thus providing more accurate, clear responses (ideally).

Amazon CEO Andy Jassy and Rohit Prasad, its AGI team's head scientist and a senior vice president, are working directly on the development of Metis. The team also reportedly includes many veteran Alexa AI workers, and their work on Metis seems to borrow from technology they developed for the forthcoming  "Remarkable Alexa" voice assistant.

Amazon tentatively plans to release Metis in September, around the time the company typically has its product launch event. However, one of the sources stated: "Technically it will work, I guess, but the question is if it's already too late." OpenAI first launched ChatGPT at the end of November 2022, and Google launched Bard (now known as Gemini) in March 2023 — to name just two of the big players that Amazon will face. Amazon's Titan isn't as powerful as its competitors, though the company has been trying to reach more customers with options like a business-centric model, Q.

This article originally appeared on Engadget at https://www.engadget.com/amazon-is-reportedly-working-on-a-new-ai-chatbot-132948672.html?src=rss

Rabbit R1 security issue allegedly leaves sensitive user data accessible to anybody

The team behind Rabbitude, the community-formed reverse engineering project for the Rabbit R1, has revealed finding a security issue with the company's code that leaves users' sensitive information accessible to everyone. In an update posted on the Rabbitude website, the team said it gained access to the Rabbit codebase on May 16 and found "several critical hardcoded API keys." Those keys allow anybody to read every single response the R1 AI device has ever given, including those containing the users' personal information. They could also be used to brick R1 devices, alter R1's responses and replace the device's voice. 

The API keys they found authenticate users' access to ElevenLabs' text-to-speech service, Azure's speech-to-text system, Yelp (for review lookups) and Google Maps (for location lookups) on the R1 AI device. In a tweet, one of Rabbitude's members said that the company has known about the issue for the past month and "did nothing to fix it." After they posted, they said Rabbit revoked Elevenlabs' API key, though the update broke R1 devices for a bit. 

In a statement sent to Engadget, Rabbit said it was only made aware of an "alleged data breach" on June 25. "Our security team immediately began investigating it," the company continued. "As of right now, we are not aware of any customer data being leaked or any compromise to our systems. If we learn of any other relevant information, we will provide an update once we have more details." It didn't say if it revoked the keys the Rabbitude team said it found in the company's code. 

Rabbit's R1 is a standalone AI assistant device designed by Teenage Engineering. It's meant to help users accomplish certain tasks, like placing food delivery orders, as well as to quickly look up information like the weather. We gave it a pretty low score in our review, because we found that its AI functionality often didn't work. Further, users can simply use their phone instead of having to spend an extra $199 to buy the device.

This article originally appeared on Engadget at https://www.engadget.com/rabbit-r1-security-issue-allegedly-leaves-sensitive-user-data-accessible-to-anybody-120024215.html?src=rss

The Morning After: Microsoft might be the latest company to violate antitrust laws

Nearly a year after the European Commission opened its investigation into Microsoft, the European Union’s executive body’s preliminary findings say the company violated antitrust laws by tying Microsoft Teams to its Office 365 and Microsoft 365 business suites. (Microsoft pulled Teams for users in the EU back in October.)

This all kicked off in 2020 when Slack — rival work chat software similar to Teams — filed an antitrust complaint against Microsoft, claiming it broke the EU’s competition rules in bundling Teams.

The European Commission said Microsoft “may have granted Teams a distribution advantage by not giving customers the choice whether or not to acquire access to Teams when they subscribe to their SaaS productivity applications.”

If you think you’ve heard similar EU-versus-tech very recently, you’d be right: Apple could face a similar fine for its App Store. I wrote about that only yesterday.

— Mat Smith

Julian Assange pleads guilty to espionage but defends himself in court

UE’s Everboom speaker is a smaller, floatable version of its Epicboom

Tesla’s Cybertruck has been recalled again

Samsung’s next Unpacked event is set for July 10

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Engadget

Just like last year, Motorola’s foldable Razr line has two devices: the flagship Razr+, which starts at $1,000, and a more affordable foldable from $700. Both feature a 6.9-inch flexible OLED interior display, with a 165Hz refresh rate for the Razr+ and a 120Hz panel on the cheaper version. Both have an expansive front screen with cut-out spaces for the cameras. Now, you can open basically any app on the Razrs’ front display, with the only exceptions being apps that require more pixels and space. Both the Razr and Razr+ will be available for pre-order from July 10, with official sales slated for July 24. Oh, and the company unveiled its own Bluetooth tracker too.

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A 13-year-old boy with severe epilepsy has become the first person in the world to receive a brain implant that keeps seizures under control. In the United Kingdom, Oran Knowlson had a Picostim neurostimulator fitted into his brain to address Lennox-Gastaut syndrome, a rare treatment-resistant form of epilepsy. Since receiving the implant, Oran’s daytime seizures have been reduced by 80 percent. Previously, his seizures were so severe he required constant care and, after some attacks, often needed resuscitating.

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Watch this creepy AI-generated origin story made by Toys ‘R’ Us

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Toys R Us

Toys ‘R’ Us’s current owner — the original company went bankrupt a few years ago — WHP Global, worked with the Emmy-nominated creative agency Native Foreign to create a short brand film called The Origin of Toys ‘R’ Us using OpenAI’s text-to-video creator Sora. It hits the rough beats of an earnest child dreaming, while surrounded by bikes and a tiny toy giraffe. The film premiered at Cannes, somehow.

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This article originally appeared on Engadget at https://www.engadget.com/the-morning-after-microsoft-might-be-the-latest-company-to-violate-antitrust-laws-111516739.html?src=rss

UE’s Everboom speaker is a smaller, floatable version of its Epicboom

Ultimate Ears is expanding its lineup of portable Bluetooth speakers with the Everboom. This one should be pretty safe to take with you on your wildest adventures, as it has a rugged design and an IP67 waterproof and dustproof rating. It can even float, so you can bring it with you into the pool or lake. There's also an Outdoor Boost button, which you can press to bump up the bass and optimize the audio for the great outdoors.

The oval-shaped Everboom, which is essentially a smaller version of UE's Epicboom, offers 360-degree audio and a 180-foot Bluetooth range. UE says the battery will run for up to 20 hours before you need to recharge it via USB-C. In addition, there's one-touch NFC connectivity that works with compatible smartphones running at least Android 8. UE says that this will allow you to quickly switch between several people's playlists when multiple phones are connected — perfect for a campfire singalong.

Ultimate Ears Everboom speakers in several colours with carabiner clips.
Ultimate Ears

Meanwhile, the Logitech-owned brand has updated its Wonderboom, Boom and Megaboom speakers with USB-C charging ports and new colorways that are made entirely from post-consumer recycled fabric. The Boom 4 and Megaboom 4 are built with a larger proportion of recycled materials than previous models and have "enhanced deep bass radiators to unlock an even bigger sound," UE says. As for the Wonderboom 4, that introduces a podcast mode — the previous model is one of our favorite Bluetooth speakers.

In addition, UE is introducing a new feature for all speakers that work with its Boom app. With Megaphone, users can speak into their phone and project their voice through the speaker.

The Everboom and refreshed speakers are all available in North America starting today and are set to hit Australia, New Zealand and Europe in the coming months. The $250 Everboom comes in Charcoal Black, Azure Blue, Enchanting Lilac or Raspberry Red. You can pick up the Wonderboom 4 in an Active Black, Hyper Pink, Cobalt Blue or Joyous Bright colorway for $100. As for the $150 Boom 4 and $200 Megaboom 4, those are available in Active Black, Cobalt Blue, Raspberry Red and Enchanting Lilac.

This article originally appeared on Engadget at https://www.engadget.com/ues-everboom-speaker-is-a-smaller-floatable-version-of-its-epicboom-070124605.html?src=rss