Uber is cracking down on users who give bad ratings just to get refunds

Uber drivers (and riders) need to maintain a high rating to keep using the app, but bad actors can pull that score down. Some may even give a driver or courier a poor rating for a perfectly fine ride or food delivery just so they can get a refund. Uber says it's doing more to tackle that problem and to make the platform fairer and safer for riders and couriers.

The company says it has established new systems to pinpoint users who make complaints solely in an effort to get a refund or other appeasement. Uber says any allegations that these flagged users make will not impact a driver's rating or play a factor in account deactivation decisions. The company notes that this builds on a policy it's had since 2017 to discard low ratings for issues that are outside of a driver's or courier's control, such as heavy traffic.

Elsewhere, drivers and couriers will receive clearer information as to why Uber deactivated their account. They'll be able to ask Uber to review the decision and include any details that may help their case, such as video or audio recordings. In addition, drivers in the US who have been accused of operating their vehicle under the influence of drugs will have the option of taking a test to prove their innocence. Uber will cover the cost of the drug test.

These are part of a number of measures Uber is bringing in to make the platform safer and fairer for drivers. For one thing, the company is expanding its Record My Ride feature to more cities in the US. Drivers in more locations will be able to use their iPhone's front-facing camera to capture video of their trips. As with the audio recording feature that's now available nationwide, no one will have access to an encrypted video capture unless a driver sends it to Uber for review.

In another safety-oriented update, Uber says that in 2024 it will "significantly expand verification of rider identities to compare rider account details against trusted data sources or an ID document." Eventually, it will start informing drivers whether the rider they're set to pick up is verified. The idea is to give drivers more peace of mind before they accept a trip.

Other updates Uber has announced include Android Auto integration so the Uber Driver app can be accessed on a larger screen. That builds on previous CarPlay integration.

Drivers will soon be able to share real-time traffic and route information that other drivers can access, while information on roadworks, crashes and lane closures that are sourced from TomTom are automatically factored into Uber's suggested routes. Meanwhile, couriers can now see if there's free parking close to their destination and they can access more information about their drop-off point, including photos of the building or door.

This article originally appeared on Engadget at https://www.engadget.com/uber-is-clamping-down-on-users-who-give-bad-ratings-just-to-get-refunds-164045280.html?src=rss

Venmo’s Groups feature could spell trouble for bill-splitting apps

Starting today, Venmo is rolling out what it says is one of its most-requested features: the ability to manage and settle up shared expenses in groups. The aptly-named Groups feature seeks to make it easy for users to figure out how much money each person owes to someone else in the group, and then take care of the payments all in one app.

Venmo says it's easy for anyone in the group to add expenses and it will automatically figure out the amounts due. The feature is designed to be ongoing, so if you often go to dinner with the same bunch of friends or travel with your family every year, you'll be able to manage expenses within the same group for the long haul.

To create a group, go to the Me page, then the Groups tab. The feature will be enabled for some users in the latest version of the Venmo iOS and Android app. It will be available more broadly in the coming weeks. 

Managing and settling up shared expenses in a single app could spell trouble for other services that only support the former. Casual users of apps like Splitwise (which has more in-depth features like receipt scanning for paid members) and even Facebook Messenger's bill-splitting tool may prefer to handle everything in Venmo instead.

This article originally appeared on Engadget at https://www.engadget.com/venmos-groups-feature-could-spell-trouble-for-bill-splitting-apps-140045240.html?src=rss

Baldur’s Gate 3 and Alan Wake 2 lead the 2023 Game Awards nominees

The Game Awards 2023 are almost upon us and this year's nominations have been revealed. Baldur's Gate 3 and Alan Wake 2 lead the pack with eight nods each. They're both up for the top prize of Game of the Year alongside Marvel’s Spider-Man 2 (seven nominations overall), the Resident Evil 4 remake (four nods), Super Mario Bros. Wonder (five) and The Legend of Zelda: Tears of the Kingdom (five).

Nintendo snagged the most nominations of any publisher with 15, followed by Sony (13), Microsoft (10, including Bethesda and Activision Blizzard's nods) and Epic Games (nine). There are 31 awards in total, including Best Adaptation. The nominees in that category this year are Castlevania: Nocturne, Gran Turismo, The Last of Us, The Super Mario Bros. Movie and Twisted Metal.

A bunch of deserving indies picked up nominations as well, including Cocoon, Dredge, Tchia, Viewfinder, Pizza Tower and Hello Kitty Island Adventure. Meanwhile, continuing a redemption arc after its disastrous debut three years ago, Cyberpunk 2077 2.0 and its Phantom Liberty expansion racked up four nominations in total.

The results of a fan poll will be added to votes from a jury of more than 100 global media publications and influencer outlets to determine the winners. You can watch The Game Awards live on December 7, where the hosts will undoubtedly zip through many of the awards to get to the next big trailer (which may just include one for Grand Theft Auto VI).

This article originally appeared on Engadget at https://www.engadget.com/baldurs-gate-3-and-alan-wake-2-lead-the-2023-game-awards-nominees-185729344.html?src=rss

Remedy scraps plans for a free-to-play multiplayer game

Remedy's latest title, Alan Wake II, is garnering rave reviews and is a surefire game of the year contender. The studio will be hoping to build on that success with the several other games it has in the works, including a Control sequel and co-op spinoff. However, Remedy is going back to the drawing board with another game it has been piecing together.

It emerged in 2021 that the studio was working on a free-to-play co-op shooter with Tencent. Given the uncertainty of the market for free-to-play multiplayer games, though, the two sides have decided to go in a different direction. They're rebooting Project Vanguard as Project Kestrel, which will be a "premium game with a strong, cooperative multiplayer component."

The game is going back to a concept stage with core leadership and some members of the team remaining on Kestrel. Other folks who were working on Vanguard are being reassigned to other Remedy teams. The studio says Kestrel will "lean more into Remedy’s core strengths." It plans to repurpose many of Vanguard's assets, features and themes for Kestrel.

“We have made some great strides in free-to-play and multiplayer development in Vanguard," Remedy CEO Tero Virtala said in a statement. "After a lot of careful consideration, we believe that taking on a new direction where the game will be built more around Remedy’s core competences is the right way to go. We are creating another distinct Remedy game with Tencent’s continued support in making a great cooperative multiplayer experience."

Changing tack feels like a smart move. The free-to-play multiplayer shooter market is saturated with high-profile competition such as Apex Legends, Fortnite, Call of Duty: Warzone and Overwatch 2. As a result, a number of notable live service shooters have been shut down or canceled this year. One of those was CrossfireX, a free-to-play shooter that Remedy worked on, so the studio may be forgiven for feeling wary about re-entering that fray anytime soon.

This article originally appeared on Engadget at https://www.engadget.com/remedy-scraps-plans-for-a-free-to-play-multiplayer-game-174701519.html?src=rss

Volvo’s EM90 ‘living room on the move’ minivan has up to 450 miles of EV range

Volvo has unveiled its first fully electric minivan, which is geared toward comfort. So much so, the brand describes the EM90 as a "living room on the move." While it might be comfy enough to travel in while wearing PJs, Volvo is pitching the EV as an option for those who want a space where they can get work done too.

The EM90 is infused with sound isolation and road noise cancellation tech, while Volvo claims that dual chamber air suspension and silent tires will offer the driver and passengers a smooth ride. If that works as promised, you'll be able to get the most out of an audio system that has 21 Bowers & Wilkins speakers.

Along with a 15.4-inch infotainment screen for the driver, there's a roof-mounted 15.6-inch HD display to which you can cast shows and movies from your phone. Attach a compatible camera, and the screen can be used for video calls. 5G connectivity will come in handy for business-minded users too.

Many of the EM90's functions can be controlled with your voice, including the audio and interior lighting. With a voice command or by flicking a switch, the car's screens, seats, windows, air conditioner and lighting can be adjusted for theater or meeting room use — or even a bedroom setup for the rear seats, Volvo says.

If the EM90 looks familiar, that's because it's based on the 009 from Zeekr, Volvo's sibling brand, as Electrek points out. It has a 200 kW electric motor that can take it from 0 to 100 kmph (62.1 mph) in 8.3 seconds. The EV has a 116 kWh battery (with bi-directional charging support) that Volvo claims can charge from 10 to 80 percent in under 30 minutes.

On top of all of that, the EM90 has an impressive range, at least on paper. Volvo says it has a range of up to 738 km (459 miles) based on China's CLTC testing cycle. The vehicle will only be available in China at first and it starts at around $114,000. It's unclear if or when the EV will arrive elsewhere.

This article originally appeared on Engadget at https://www.engadget.com/volvos-em90-living-room-on-the-move-minivan-has-up-to-450-miles-of-ev-range-164051908.html?src=rss

Nintendo’s next Indie World showcase takes place on November 14

It's widely believed that Nintendo will unveil the Switch's successor in 2024, but you can still expect a steady stream of games to hit the current console for the foreseeable future. To that end, the company has announced its latest Indie World showcase, which will start at noon ET on November 14. You can watch it below.

The stream will feature around 20 minutes of announcements and updates related to indie games on the Switch. Typically when an Indie World or Nintendo Direct takes place, a few games that are featured hit the Switch eShop on the same day. So, you'll likely have something unexpected and new to play on Tuesday (that is, if you don't already have an obscene backlog of games to dive into).

As for what games Nintendo will show off, that remains a mystery for now. I know we mention this every single time there's a Nintendo showcase, but there's always the possibility that Hollow Knight: Silksong makes an appearance and we finally learn its release date. Fans can but hope.

This article originally appeared on Engadget at https://www.engadget.com/nintendos-next-indie-world-showcase-takes-place-on-november-14-143518226.html?src=rss

Netflix is bringing Hades, Braid and Death’s Door to mobile devices

Netflix now has more than 80 games that subscribers can dive into at no extra cost on iOS and Android (and TVs and desktops, in some cases). As part of its Geeked Week event, the company has revealed some more titles that are on the way to the service, including some indie classics.

Hades, one of the very best games of 2020, will soon be available to Netflix subscribers on iOS, but not Android for the time being. It's a rogue-lite dungeon crawler that places a heavy emphasis on replayability. 

You'll play as Zagreus, the prince of the Underworld. Whenever he dies (which will probably be often to begin with), he'll go back to the beginning. It's different every time you play, but you'll carry knowledge — and some weapons and abilities — from one run into the next. The Hugo award-winning Hades has a rich cast of characters too. It's a real treat, and you might find yourself sinking hundreds of hours into this one.

Classic time-manipulation platformer Braid is on the way to iOS and Android for Netflix users. The long-delayed Braid, Anniversary Edition features upgraded audio, hand-repainted visuals, fresh animations "and a whole new world of puzzles to solve." In a neat touch, there will also be over 15 hours of commentary that delves into game design, programming and other aspects of development. Braid creator Jonathan Blow revealed that the new edition of Braid is coming to Netflix Games, Windows, PlayStation and Xbox on April 30

Death's Door was one of the standout indies of 2021, and the Zelda-esque adventure title will soon be a mobile exclusive for Netflix subscribers. You control a crow that's tasked with collecting souls for the Reaping Commission Headquarters, a bureaucratic entity in the afterlife.

Slick action platformer Katana Zero is on the way to Netflix Games too, along with a string of titles based on the company's shows and movies. Shadow and Bone: Enter the Fold, which is set between the first two seasons of the show, is available now. Top-down heist game Chicken Run: Eggstraction and co-op action RPG The Dragon Prince: Xadia will arrive in 2024.

A game based on one of Netflix's biggest hits is coming soon too. In Money Heist, you'll get to take part in a version of the heist from the franchise's original series. Netflix says the game will arrive alongside spinoff series Berlin.

This article originally appeared on Engadget at https://www.engadget.com/netflix-is-bringing-hades-braid-and-deaths-door-to-mobile-devices-214008933.html?src=rss

Netflix is bringing Hades, Braid and Death’s Door to mobile devices

Netflix now has more than 80 games that subscribers can dive into at no extra cost on iOS and Android (and TVs and desktops, in some cases). As part of its Geeked Week event, the company has revealed some more titles that are on the way to the service, including some indie classics.

Hades, one of the very best games of 2020, will soon be available to Netflix subscribers on iOS, but not Android for the time being. It's a rogue-lite dungeon crawler that places a heavy emphasis on replayability. 

You'll play as Zagreus, the prince of the Underworld. Whenever he dies (which will probably be often to begin with), he'll go back to the beginning. It's different every time you play, but you'll carry knowledge — and some weapons and abilities — from one run into the next. The Hugo award-winning Hades has a rich cast of characters too. It's a real treat, and you might find yourself sinking hundreds of hours into this one.

Classic time-manipulation platformer Braid is on the way to iOS and Android for Netflix users. The long-delayed Braid, Anniversary Edition features upgraded audio, hand-repainted visuals, fresh animations "and a whole new world of puzzles to solve." In a neat touch, there will also be over 15 hours of commentary that delves into game design, programming and other aspects of development. Braid creator Jonathan Blow revealed that the new edition of Braid is coming to Netflix Games, Windows, PlayStation and Xbox on April 30

Death's Door was one of the standout indies of 2021, and the Zelda-esque adventure title will soon be a mobile exclusive for Netflix subscribers. You control a crow that's tasked with collecting souls for the Reaping Commission Headquarters, a bureaucratic entity in the afterlife.

Slick action platformer Katana Zero is on the way to Netflix Games too, along with a string of titles based on the company's shows and movies. Shadow and Bone: Enter the Fold, which is set between the first two seasons of the show, is available now. Top-down heist game Chicken Run: Eggstraction and co-op action RPG The Dragon Prince: Xadia will arrive in 2024.

A game based on one of Netflix's biggest hits is coming soon too. In Money Heist, you'll get to take part in a version of the heist from the franchise's original series. Netflix says the game will arrive alongside spinoff series Berlin.

This article originally appeared on Engadget at https://www.engadget.com/netflix-is-bringing-hades-braid-and-deaths-door-to-mobile-devices-214008933.html?src=rss

Qualcomm’s satellite texting plan is dead because phone makers aren’t interested

Back in January, Qualcomm announced Snapdragon Satellite, a project that aimed to let Android users send texts via satellite when they don't have cell service. It would have been the company's answer to Apple's emergency SOS feature that debuted in the iPhone 14 lineup. However, the initiative hasn't worked out as Qualcomm hoped.

Qualcomm is ending its Snapdragon Satellite partnership with satellite phone maker Iridium. Although the pair "successfully developed and demonstrated the technology" smartphone makers "have not included the technology in their devices," Iridium said in a statement.

Smartphone makers have “indicated a preference towards standards-based solutions” for satellite connectivity, Qualcomm told CNBC. In other words, they're looking for a more open approach that doesn't necessarily position Qualcomm as a go-between. As The Verge notes, the cost of satellite texting may have dissuaded some manufacturers too. Apple is footing the bill for emergency SOS for the time being.

Now that its agreements with Qualcomm are coming to an end, Iridium says it will be able to work directly with smartphone makers, mobile OS developers and other chipmakers. Apple, meanwhile, has expanded its emergency SOS feature by adding crash detection integration in iPhone 15.

Elsewhere, Starlink is set to roll out its satellite SMS service next year. It plans to eventually offer satellite-powered voice and data functions directly to phones, meaning users won't necessarily need to have a Starlink terminal nearby.

This article originally appeared on Engadget at https://www.engadget.com/qualcomms-satellite-texting-plan-is-dead-because-phone-makers-arent-interested-204331091.html?src=rss

Qualcomm’s satellite texting plan is dead because phone makers aren’t interested

Back in January, Qualcomm announced Snapdragon Satellite, a project that aimed to let Android users send texts via satellite when they don't have cell service. It would have been the company's answer to Apple's emergency SOS feature that debuted in the iPhone 14 lineup. However, the initiative hasn't worked out as Qualcomm hoped.

Qualcomm is ending its Snapdragon Satellite partnership with satellite phone maker Iridium. Although the pair "successfully developed and demonstrated the technology" smartphone makers "have not included the technology in their devices," Iridium said in a statement.

Smartphone makers have “indicated a preference towards standards-based solutions” for satellite connectivity, Qualcomm told CNBC. In other words, they're looking for a more open approach that doesn't necessarily position Qualcomm as a go-between. As The Verge notes, the cost of satellite texting may have dissuaded some manufacturers too. Apple is footing the bill for emergency SOS for the time being.

Now that its agreements with Qualcomm are coming to an end, Iridium says it will be able to work directly with smartphone makers, mobile OS developers and other chipmakers. Apple, meanwhile, has expanded its emergency SOS feature by adding crash detection integration in iPhone 15.

Elsewhere, Starlink is set to roll out its satellite SMS service next year. It plans to eventually offer satellite-powered voice and data functions directly to phones, meaning users won't necessarily need to have a Starlink terminal nearby.

This article originally appeared on Engadget at https://www.engadget.com/qualcomms-satellite-texting-plan-is-dead-because-phone-makers-arent-interested-204331091.html?src=rss