This chair concept for fast-casual restaurants comes with a coat hanger and bag tray

The way we eat outside has been changing over the past years, and fine dining and fast food are no longer the only choices available. In many parts of the world, “fast-casual” has become a popular option that combines the speed and price of fast food establishments with the quality of full-service bistros. Despite being a category in its own right, the furniture used in fast-casual restaurants doesn’t actually take into account the specific needs of this class of customers and is instead meant for either fast-food chains or full-service establishments. This chair design concept tries to break the mold by introducing a piece of furniture that caters specifically to fast-casual customers who need to hang their coats or keep their bags but can never find such a place with regular restaurant chairs.

Designer: Zhiyuan (Frank) Fang

Fast-food restaurant chairs are often made from plastic, designed to be cheap, easy to move around, and often uninspiring. Customers here are often in a hurry, anyway, so they don’t care so much for the things they’re carrying, presuming they’re even carrying some. Fine dining chairs, in sharp contrast, are elegant and a little more expensive in order to match the restaurant’s ambiance. They, too, don’t have convenient features for keeping your things, because restaurants often have available storage for those near the table or by the entrance. That leaves fast-casual diners to fend for their own most of the time, often resulting in awkward displays of jackets or even forgotten bags or purses.

The RACK Chair design was conceptualized with fast-casual restaurants specifically in mind. While the chair might find some uses in other diner types as well, the aesthetics, materials, and features truly shine in this middle-ground of the catering industry. It’s made from a variety of wooden materials, including birch, pine, walnut, and ash, giving it a bit of style and fine character. At the same time, however, the minimalist design and flat-pack-friendly construction are ideal for mass production and use.

The real distinctive parts of the RACK chair are the integrated coat hanger on the backrest and the storage tray under the seat. While it’s certainly possible to drape coats, jackets, and other clothing over the back of most chairs, they also have a tendency to slip off, sometimes unbeknownst to the owner. The tray offers a secure space to put in purses, document folios, and small bags for each reach, while also blocking unauthorized access from behind.

Some might downplay the impact that these two simple features can bring, but knowing that there will always be a place for your jacket, coat, bags, and things adds tremendous peace of mind and convenience. That in turn, will surely make the experience and location memorable, increasing the likelihood that you’ll be a repeat customer. After all, the last thing you need is to stress over your stuff when all you really want is to enjoy an affordable and delicious meal.

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How Robots Are Expanding Their Fields of Work By Attaining Emotional Designs

Robots have long captured our imaginations, from the helpful household robots of science fiction to the industrial machines that streamline manufacturing processes. However, the integration of robots into our daily lives has often been hampered by the challenges they face when navigating complex human environments. These limitations have confined their utility to controlled spaces in industries such as logistics and manufacturing. But now, a groundbreaking design concept known as “Turing” is poised to change the game, bringing a fresh perspective on robotic technology.

Designer: Cambridge Consultants (Tom ShirleyAnya Pivčuka)

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Turing is not just another robot; it’s a robotic platform with an emotional design at its core. It was developed by a team of multi-disciplinary experts, including designers, engineers, and researchers, to address a significant challenge in robotics: enabling robots to work in complex human environments while fostering collaboration between humans and machines. Turing’s approach seeks to unlock the untapped potential of human-robot interaction, one of the last remaining barriers to a future where robots become our everyday companions.

In the early stages of UX testing, the team behind Turing discovered that mimicking human emotion was a highly effective means of communicating the robot’s movements and intentions. They employed journey mapping to craft a coherent set of thoughts and emotions for the robot, resulting in a personality and behavior that users could relate to and engage with. By drawing inspiration from well-known characters in animation and film, they could identify the most appropriate personality for a given environment. This adaptability allows Turing to modify its behavior based on the specific context, ensuring it doesn’t seem out of place in various settings.

Turing is designed to work in collaboration with people, capable of navigating through crowded environments using body language, gestures, and emotional cues to communicate with our subconscious. This non-verbal, intuitive communication is significantly faster than traditional speech, enabling the sub-second reaction times necessary to avoid collisions in crowded areas. Moreover, Turing’s modular nature allows it to be adapted to a wide range of industries and customized to address diverse business needs.

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The versatility of Turing makes it a game-changer in various industries:

1. Retail: In retail, Turing can assist shoppers with tasks ranging from providing general information to guiding them through the store and even carrying their shopping bags. The emotional and charming personality it displays creates a memorable shopping experience that can be tailored to each venue’s ambiance.

2. Service Industry: Turing comes to the rescue of businesses in the service industry, such as bars and restaurants, which often struggle to recruit enough staff. It can efficiently take orders and deliver food and drinks to customers, enhancing their overall experience. Its adaptability ensures it can seamlessly blend into different restaurant environments, from casual to fine dining.

3. Medical Environments: Turing plays a crucial role in medical settings by reducing the burden on healthcare professionals. It can perform repetitive, time-consuming tasks, such as dispensing medication in low-risk hospital wards. This not only frees up staff to focus on patient care but also helps maintain consistent medication schedules. However, the acceptance of robots like Turing in healthcare settings may take time, as people need to build trust in the accuracy of the tasks performed.

Turing is a groundbreaking development in the world of robotics. By embracing emotional design and a highly adaptable, modular nature, it is pushing the boundaries of human-robot interaction and addressing the limitations that have confined robots to specific industries. With Turing, the future of robotics looks promising, as it promises to bring robots out of controlled environments and into our everyday lives, as social, collaborative, and empathetic companions.

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