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Master & Dynamic MW09 review: Premium materials, impeccable clarity

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Master & Dynamic didn’t get off to a good start with its true wireless earbuds, but the company’s last two efforts were much-improved. After rounding into form with the MW08 Sport, M&D has returned with the MW09 ($349 or $399): earbuds with a familiar design but enhancements to sound quality, active noise cancellation (ANC) and call performance. As always with the company’s audio gear, high-end materials are on display, although the starting price is higher than most of the competition.

Design

Master & Dynamic didn’t make too many changes to its design. The same basic D-shaped housing remains for the outer portion of each bud. The company did add a circular element on the outer panel where its trademark “M” branding resides, but this is purely aesthetic. There’s no additional touch panel or physical button there. Controls are still on the top edge with a volume rocker on the left and a multi-function button for playback and calls on the right. The volume controls also enable/disable ambient sound and ANC with a long press on either end, but it’s just an on/off function that recalls your last preset choice. It doesn’t cycle through all of the MW09’s available options.

One of M&D’s calling cards is its use of premium materials. Usually a mix of leather and metal, but those don’t translate well to earbuds. Like the MW08 Sport, the company opted for a mix of aluminum and sapphire glass with a shiny aluminum charging case. There’s also a Kevlar option for the case, and certain colors are only available with it, but that material will cost you an extra $50. Even with the high-end details, the MW09 is IP54 rated against dust and moisture while the case is IPX4. Master & Dynamic offers more fit options than most headphone companies as well, including five sizes of silicone tips and and two sizes of foam tips in the box.

Software and features

Every setting and customization that’s available on the MW09 is done through the M&D Connect app. The software shows battery life for the earbuds (one number for both) and the case on the main screen after you choose the connected device. A gear icon in the top right gives you access to sound presets, a fully customizable EQ and ambient sound — all of which appear under the Sound menu. Sidetone, the ability to hear your voice on calls, and the option to disable audio prompts are also available here.

Deeper in the Settings menu, Master & Dynamic allows you to disable in-ear detection and set the auto-off timer. There’s an acoustic earbud seal test and the option to manage Bluetooth connections. Multipoint is supported here, and it works well. The company doesn’t overload you with options, and none of them are particularly nifty, but all the basics are covered and there’s a solid degree of customization available. For example, there are three settings each for active noise cancellation and ambient mode, so even with those you aren’t stuck with one default configuration.

Sound quality and noise cancelation

Master & Dynamic MW09 review
Photo by Billy Steele/Engadget

The one thing I enjoy most about the Master & Dynamic’s consistent tuning is its affinity for balanced, natural sound. They’ve always had great clarity too, so it’s easy to listen to them for long periods of time.

That knack for detail returns on the MW09 and it’s on full display for albums like Chris Stapleton’s Higher. You can hear every bit of texture in the singer’s bluesy rock riffs and things like the subtle decay in the snare drum rattle are easily lost on other earbuds. The MW09 really shines with genres like Stapleton’s country rock, Nickel Creek’s bluegrass and classic jazz. Even more bombastic styles like metal are thick and layered rather than seeming flat and compressed. Drain’s Living Proof, for instance, is just as angry, gritty and loud as it is on a set of over-ear cans. The stock tuning is fine but I personally preferred the Audiophile sound preset, which emphasizes treble and mids.

Master & Dynamic says it “optimized” the microphone and sensor placement of its ANC setup on the MW09, with new adaptive noise-blocking algorithms for improved performance. The company offers three presets — Max ANC, All Day ANC and Adaptive ANC — with two designed for high- and low-noise settings with the third built to automatically adjust to environmental changes. I found the Max option the best at combating distractions overall, but the company has been clear that it impacts battery life. What’s more, all three struggle to keep up at volumes below 50 percent, with things like white noise machines and human voices are ever present below 50 percent.

Call quality and ambient sound

The company touts a new “AI-enhanced” voice setup for calls that employs six microphones and offers wind reduction to keep you sounding your best. Every earbud maker claims to provide pristine performance and almost all of them fall short. The MW09 does a great job cutting down on background noise, but the overall clarity isn’t as natural as M&D brags. It’s fine for casual chats, but you’ll want something better for your voice and video calls at work.

You’ll want to switch to one of the MW09’s three ambient sound modes to keep yourself from getting overly shouty. The company’s app does include the ability to pipe in your voice here via Sidetone, but you don’t get the full effect if you stay in ANC mode. I found the Voice preset the best of the three ambient modes for both calls and keeping tabs on my surroundings, but there’s a more general Natural option as well as an “enhanced” Awareness tuning. M&D’s transparency mode isn’t as natural sounding as on Apple’s AirPods Pro, but it’s above average.

Battery life

Master & Dynamic MW09 review
Photo by Billy Steele/Engadget

Master & Dynamic has extended the battery life on the MW09 by two hours over the MW08 Sport when you have ANC on. With noise cancelation turned off, you’ll get four more hours than that model. That’s 12 and 16 hours compared to 10 and 12 hours. There’s also an additional two hours in the charging case, up to 32 hours as opposed to the MW08 Sport’s 30. Thanks to a quick charge feature, the MW09 can give you two hours of use in just five minutes, hitting 50 percent in 20 minutes.

During my test with the All Day noise canceling setting enabled and volume at around 85 percent, the MW09 only lasted 10 hours. That’s a higher volume level than I’d typically run, but these earbuds are also quieter than most of the competition. You have to listen to them cranked up. M&D says the 12 hour figure is an average of run times in various scenarios and codecs at a volume just over 50 percent. That level just wasn't loud enough for me. While it’s disappointing to not hit the stated number, 10 hours is still at the top end of most premium earbuds these days. Sony manages eight out of its flagship model while Bose gets six, both are with ANC on.

The competition

Sony’s WF-1000XM5 remain our top pick for best wireless earbuds. You can find better ANC performance from Bose and slightly better sound quality from Sennheiser, but Sony is a close second in both. What gives the 1000XM5 the edge is Sony’s continued ability to put a ton of useful features on its earbuds, the sum of which no other company does. Things like Speak-to-Chat automatic pausing for conversations, automatic sound adjustments based on activity or location and DSEE Extreme upscaling that keeps Sony’s audio chops near the best you can buy. They’re Sony’s most expensive earbuds yet, but they’re still $49 less than the MW09.

Bose’s new QuietComfort Ultra Earbuds are also worth a look. They’re cheaper than the MW09 at $299 and support Bose’s unique take on spatial audio that doesn’t require specially-created content. The design is nearly identical to the QuietComfort Earbuds II, but that’s okay since that shape is a lot more comfy than the previous iteration. Plus, the company’s stellar noise-canceling setup is on the QC Ultra model, which is really the star of the show.

Wrap-up

With the MW09, Master & Dynamic makes tweaks to a familiar formula with the most significant changes coming the sound profile and customization options. Ambient sound mode is improved and the convenience of multipoint Bluetooth that works well can’t be overstated. However, ANC performance is just okay and overall call quality is average. Lovers of a more natural sound profile and premium materials will be happy with these, but you can get more for less money elsewhere if those are your primary concerns.

This article originally appeared on Engadget at https://www.engadget.com/master--dynamic-mw09-review-premium-materials-impeccable-clarity-132522028.html?src=rss

The Morning After: iMessage comes to Nothing’s Android phones (for now)

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In the US, Apple’s iMessage is so popular that the fact it shows texts from non-iOS handsets in a different color is a big deal. This status anxiety is so great, the Android world has begged regulators to force Apple to… change the color of a text bubble. Now, Nothing is taking matters into its own hands, partnering with unified messaging platform Sunbird to hide that shame. Sunbird uses your Apple ID to route comms between your Nothing phone and your friends’ iPhones through a server farm of Mac Minis. If it works as well as promised, it means your friends won’t know you own an Android handset… until the next time you see them in person.

Of course, none of this is happening with Apple’s blessing, so it needs a workaround. You need to hand over your credentials to a third party and risk the fallout should Apple decide to intervene. Nothing CEO Carl Pei believes Apple can’t risk the bad PR if it shuts Sunbird down, but that’s not a bet I’d like to take. It’s worth saying this is almost unique to the US — most of the world just uses third-party platforms like WhatsApp. Not to mention if your friends give you grief because of the phone you own, they aren’t your friends.

— Dan Cooper

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The 16 best gift ideas for remote workers

Make life easier when you’re WFH-ing.

Hero image of our Working from Home buyer's guide
Will Lipman Photography for Engadget

Working from home makes you happier, healthier, more productive and helps you keep on top of things outside of office life. It’s no surprise people enjoying those benefits are keen to improve their domestic working environment. Today’s guide is a list of handy gifts for home workers, including productivity timers, ergonomic mice, extra monitors and more.

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Opal’s Tadpole proves webcams don’t need to be big or boring

It’s so small, but mighty.

Image of the Opal Tadpole webcam on a brown desk with its white, braided USB-C cable beside it.
Photo by James Trew / Engadget

Opal makes ultra-premium webcams in surprisingly small bodies. Its latest, the Tadpole, is absolutely for laptop users. James Trew put the dinky device through its paces, and he thinks it might be a winner. Picture quality is pretty good, but the directional audio helps screen out enough unwanted audio that it deserved extra praise.

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AI is starting to outperform meteorologists

But can an LLM make cheesy jokes on the news?

A machine-learning algorithm that can predict weather patterns is causing a storm in the meteorological community. DeepMind’s GraphCast can predict 10 days of patterns in under a minute and, according to one study, vastly outperform the existing technology. It’s already borne fruit, too, successfully predicting when Hurricane Lee would land on Long Island 10 days before it happened.

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Uber is cracking down on users who give bad ratings just to get refunds

It’s to prevent drivers being blamed for things out of their control.

Uber says it wants to make the platform better for riders and drivers alike and will now clamp down on users who give bad reviews just to score a refund. The company is targeting those negative nellies and will discard or downrank their complaints to protect the ratings of otherwise good drivers.

Continue Reading.

This article originally appeared on Engadget at https://www.engadget.com/the-morning-after-imessage-comes-to-nothings-android-phones-for-now-121541024.html?src=rss

WhatsApp chats backed up to Google Drive will soon take up storage space

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You may want to check your Google account storage situation if you back up your WhatsApp conversations to Drive on Android. In 2018, WhatsApp and Google announced that you could save your WhatsApp chat history to Drive without it counting towards your storage quota. But starting in December 2023, backing up the messaging app to Drive will count towards your Google account cloud storage space if you're WhatsApp beta user. If you don't use the app's beta version, you won't be feeling the change in policy until next year when it "gradually" makes its way to all Android devices. 

Personal Google accounts come with 15GB of free cloud storage shared across Gmail, Drive and Photos. In its announcement, Google noted that that's "three times more than most mobile platforms." Apple's iCloud, for instance, only comes with 5GB of free space. Still, it's very much possible (and maybe even easy at this point) to hit or go beyond 15GB, depending on how many pictures and files you've backed up and uploaded.

Google has linked to its storage management tools in its post to make it easier to remove large files or photos you no longer need. You can also delete items from within WhatsApp, so they'll no longer be included in your next backup. Of course, you also have the option to purchase extra storage with Google One, which will set you back at least $2 a month for 100GB. The company promises to provide eligible users with "limited, one-time Google One promotions" soon, though, so it may be best to wait for those before getting a subscription. Take note that this change will only affect you if you back up your chat history using your personal account. If you have a Workspace account through your job or another organization, you don't have to worry about WhatsApp taking up a chunk of your cloud storage space. 

This article originally appeared on Engadget at https://www.engadget.com/whatsapp-chats-backed-up-to-google-drive-will-soon-take-up-storage-space-055300237.html?src=rss

Roland’s new software instrument Galaxias offers access to 20,000 sounds

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Roland just unveiled its latest software plugin instrument. Galaxias, not to be confused with the Galaga-esque arcade game Galaxia, offers access to 20,000 sounds, leading Roland to call it “one big super instrument.” It runs as a standalone application on both macOS and Windows, in addition to operating as a VST3 or AU plugin.

This looks a lot like Arturia’s amazing Analog Lab software, as Galaxias provides access to sounds across Roland’s entire history. There are presets sourced from nearly every Roland instrument you can think of, from the iconic Jupiter 8 synthesizer to the, uh, even more iconic TR 808 drum machine. These sounds aren’t just from retro darlings, as there are plenty of options culled from recent releases like System 8 and Zenology, among others.

As a matter of fact, the company says Galaxias provides access to any instrument available via Roland Cloud. You can also layer up to four instruments together, along with two effects per layer, to create custom soundscapes that Roland calls Scenes. Additionally, there are some beefed up adjustment parameters here, with macro controls that let you change up 128 parameters via internal LFOs or an external MIDI controller.

The Roland Galaxias interface.
Roland

Just like Analog Lab, everything’s designed around a proprietary interface that allows for custom organization options, so you won’t lose your favorite preset in a mad dash to find the beefiest bassline. Roland also says that more sounds and capabilities will be added regularly.

Galaxias is available now and is included with a Roland Cloud Ultimate membership, which costs $200 per year or $20 each month. There’s a 30-day free trial for those curious about what all the fuss is about.

This article originally appeared on Engadget at https://www.engadget.com/rolands-new-software-instrument-galaxias-offers-access-to-20000-sounds-010004849.html?src=rss

Nothing Phone 2 is getting iMessage support this Friday — with some catches

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Android has long had an iMessage problem. In the US, Apple’s proprietary chat platform reigns supreme, particularly among teens. In fact, many Americans won’t switch for fear of the perceived social stigma that comes with the green chat bubbles iMessage assigns to messages from Android phones. Google has tried a few different things to convince Apple to open the platform, including turning to the European Commission for regulatory relief. For most Android users, that's meant there's been little they've been personally able to do about the situation. Until now.    

Nothing today announced Nothing Chats, a messaging app that supports both RCS and iMessage. Nothing Chats builds on Sunbird, a unified messaging platform that has been available in closed beta since the end of last year. Sunbird allows users to access all of their chats, including iMessage, from a single interface. As of this past April, the app had a waitlist more than 100,000 entries long. Sunbird is one of a few apps that Android users can turn to chat with their iPhone-touting friends. The most well-known player in the space is Beeper, which is the brainchild of Pebble founder Eric Migicovsky.

At launch, Nothing Chats will support most of iMessage's signature features, including typing indicators. However, some functionality, such as read receipts and Tapback reactions, will arrive at a later date.
Nothing

With Friday’s release of Chats, Nothing isn’t just promising to allow Phone 2 owners to “camouflage” themselves as iPhone users. Out of the box, Chats will ship with support for many of iMessage’s signature features, including typing indicators, high-resolution media sharing and proper group messaging. Read receipts and Tapback reactions will arrive at a later date. As mentioned above, Chats also supports RCS, meaning you can enjoy iMessage-like features when messaging your Android friends too.

“We understand that the blue bubble vs. green bubble dilemma, especially in North America — although seemingly ridiculous — is real. Nothing Chats allows for freedom of communication between anyone regardless of their brand of smartphone - which is how it should be,” said Nothing CEO Carl Pei. “We want to remind consumers that they do have a choice when it comes to device selection and that their daily behaviors should not be dictated by any one company.”

So, what’s the catch? “There’s no data saved on the platform, so users don’t have to worry about their privacy,” Pei told Inverse. But there are some concerns. Sunbird, like Beeper, employs a workaround that Apple doesn’t officially support, and that the company would almost certainly argue puts users at risk. Nothing told Inverse Sunbird’s “patented” process for bringing iMessage to Android involves server farms of Mac minis that route a user’s messages through to Apple.

Before someone can access iMessage on Nothing Chats, they must first sign into their Apple ID through Sunbird’s platform. Nothing told Inverse all iMessage content sent through Chats is encrypted, and that “at no point can Sunbird access your messages or Apple ID.” Additionally, Nothing notes the startup will delete a user’s Apple ID credentials after two weeks of inactivity. Still, if you decide to use Nothing Chats to access iMessage, you’re effectively handing over the keys to your Apple ID to a company that isn’t Apple.

A screenshot of Nothing Chats' onboarding interface
Nothing

As for whether Nothing Chats is long for this world: Asked about the possibility of Apple taking legal action against Nothing and Sunbird, Pei told Marques Brownlee he thought the tech giant would “probably [do] nothing.” 

In a separate interview with The Washington Post, Pei said Nothing has sold “about six figures’ worth” of Phone 2 devices in North America, Britain and Europe. In other words, it’s a small fish in a big pond. More importantly, Apple finds itself in a regulatory environment where attempting to shut down a platform that is opening up iMessage would draw the attention of regulators in the European Union and beyond.

Nothing Chats will be available to download from the Play Store starting on November 17. For the time being, a Nothing Phone 2 is required to access the platform, with regional availability limited to the US, Canada, UK, EU and other European countries, including Norway and Switzerland.

This article originally appeared on Engadget at https://www.engadget.com/nothing-phone-2-is-getting-imessage-support-this-friday--with-some-catches-194655776.html?src=rss

Uber is cracking down on users who give bad ratings just to get refunds

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Uber drivers (and riders) need to maintain a high rating to keep using the app, but bad actors can pull that score down. Some may even give a driver or courier a poor rating for a perfectly fine ride or food delivery just so they can get a refund. Uber says it's doing more to tackle that problem and to make the platform fairer and safer for riders and couriers.

The company says it has established new systems to pinpoint users who make complaints solely in an effort to get a refund or other appeasement. Uber says any allegations that these flagged users make will not impact a driver's rating or play a factor in account deactivation decisions. The company notes that this builds on a policy it's had since 2017 to discard low ratings for issues that are outside of a driver's or courier's control, such as heavy traffic.

Elsewhere, drivers and couriers will receive clearer information as to why Uber deactivated their account. They'll be able to ask Uber to review the decision and include any details that may help their case, such as video or audio recordings. In addition, drivers in the US who have been accused of operating their vehicle under the influence of drugs will have the option of taking a test to prove their innocence. Uber will cover the cost of the drug test.

These are part of a number of measures Uber is bringing in to make the platform safer and fairer for drivers. For one thing, the company is expanding its Record My Ride feature to more cities in the US. Drivers in more locations will be able to use their iPhone's front-facing camera to capture video of their trips. As with the audio recording feature that's now available nationwide, no one will have access to an encrypted video capture unless a driver sends it to Uber for review.

In another safety-oriented update, Uber says that in 2024 it will "significantly expand verification of rider identities to compare rider account details against trusted data sources or an ID document." Eventually, it will start informing drivers whether the rider they're set to pick up is verified. The idea is to give drivers more peace of mind before they accept a trip.

Other updates Uber has announced include Android Auto integration so the Uber Driver app can be accessed on a larger screen. That builds on previous CarPlay integration.

Drivers will soon be able to share real-time traffic and route information that other drivers can access, while information on roadworks, crashes and lane closures that are sourced from TomTom are automatically factored into Uber's suggested routes. Meanwhile, couriers can now see if there's free parking close to their destination and they can access more information about their drop-off point, including photos of the building or door.

This article originally appeared on Engadget at https://www.engadget.com/uber-is-clamping-down-on-users-who-give-bad-ratings-just-to-get-refunds-164045280.html?src=rss

Venmo’s Groups feature could spell trouble for bill-splitting apps

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Starting today, Venmo is rolling out what it says is one of its most-requested features: the ability to manage and settle up shared expenses in groups. The aptly-named Groups feature seeks to make it easy for users to figure out how much money each person owes to someone else in the group, and then take care of the payments all in one app.

Venmo says it's easy for anyone in the group to add expenses and it will automatically figure out the amounts due. The feature is designed to be ongoing, so if you often go to dinner with the same bunch of friends or travel with your family every year, you'll be able to manage expenses within the same group for the long haul.

To create a group, go to the Me page, then the Groups tab. The feature will be enabled for some users in the latest version of the Venmo iOS and Android app. It will be available more broadly in the coming weeks. 

Managing and settling up shared expenses in a single app could spell trouble for other services that only support the former. Casual users of apps like Splitwise (which has more in-depth features like receipt scanning for paid members) and even Facebook Messenger's bill-splitting tool may prefer to handle everything in Venmo instead.

This article originally appeared on Engadget at https://www.engadget.com/venmos-groups-feature-could-spell-trouble-for-bill-splitting-apps-140045240.html?src=rss

The 22 best gift ideas for the remote worker in your life

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For many folks, working from home is simply the new normal. If you’re looking to treat someone who spends most of their time in the home office, this holiday season is as good a time as any to make their daily routine a little more convenient. As a collection of remote workers ourselves, we at Engadget have rounded up a few gift ideas that should add a bit more delight to the WFH life.

Check out the rest of our gift ideas here.

This article originally appeared on Engadget at https://www.engadget.com/computing/accessories/the-22-best-gift-ideas-for-the-remote-worker-in-your-life-140037336.html?src=rss

Opal’s Tadpole proves webcams don’t need to be big or boring

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As computer accessories go, the humble webcam doesn’t get a ton of attention. Two or three brands tend to dominate the market and almost everything looks, well, webcamy? Opal entered the scene in 2021 with its C1 model. The idea was simple, to sexy-up the humble old webcam with a high quality sensor, a slick design and (for mac users at least) companion software that didn’t feel like a grind to use. Today, the company unveils its second camera, the Tadpole, and it’s something quite different.

Just one glance at the Tadpole and obviously it's a big change from the C1 or really almost any other webcam out there. For starters it’s designed for laptops, which is evidenced in the tiny form-factor. This idea, the company claims, was inspired by the discovery that over 40 percent of people buying the C1, were using it with a laptop. Macbooks and most PC laptops come with a webcam built-in, but as the pandemic forced many more people to work from home, the shortcomings of those soon became very apparent.

In terms of design, the Tadpole is reminiscent of the last generation iPod Shuffle, clip included. The functional design extends to the built-in cable which hides a capacitive mute button in the USB-C connector — so you won’t have to hunt for the one on screen in Zoom. The Tadpole’s focus on portability extends to it having its own hard carry case — though that’s an additional purchase.

The USB connector of the Opal Tadpole webcam that contains a secret mute button.
Photo by James Trew / Engadget

As for the actual camera, it’s using a 48-megapixel Sony IMX582 Exmor RS sensor set to deliver 1080p video with an f/1.8 aperture. Despite the smaller form-factor, this puts the Tadpole above its bigger, older (and more expensive) sibling in terms of optics. Opal told Engadget that the camera actually shoots in 4K but scales down to 1080p for compatibility with most video calling software. There are some controls in the companion software for adjusting the image settings and other preferences but currently that’s Mac-only. Company representatives also told Engadget that they wanted this camera to be as friction-free as possible with minimal need to dive into settings anyway.

Sure enough, the image that the Tadpole outputs is visibly clearer and more detailed than whatever you’re going to have in your laptop. Side-by-side with the 4K Logitech Brio, the Tadpole looked a little darker and in my initial tests, background details seems a little softer, through apps like Zoom and Google Meet at least. Viewing the image through Opal’s own software and things look sharper again.

It’s on the audio side where things get a little more interesting. Opal claims the Tadpole is the first webcam with a directional microphone. What’s for sure is that the Tadpole certainly picks up less ambient noise than a Macbook’s internal mic or the one on the Logitech Brio. I happened to test the Brio and the Tadpole side by side with a noisy washing machine running in the background and you can hear it on the Brio but not on the Tadpole. What’s more, the omni-directional microphone on most webcams tends to sound very “roomy.” Whereas voices on the Tadpole feel much more centered and with less environmental reverb.

Opal even goes as far to claim that the microphone is directional enough that if it’s not in shot, you won’t hear it. While it’s true that the mic is a lot more focused on what’s in front of it, it’s still possible for sounds out of shot to be present, albeit far less so than in rival products. In the test recordings embedded in this story you can hear something like birds outside clearly on the Brio’s audio. They’re still present on the Tadpole audio, but significantly less so. Either way, this more focused audio is likely going to be very much appreciated by your colleagues if you’re taking video meetings in an office environment.

One thing’s for sure, the webcam market has remained fairly stuffy and without much originality for too long. We’re not expecting boutique devices in the same vein as mechanical keyboards, but there’s clearly a space for more products with interesting, practical designs, even with a focus on specific use cases, like the Tadpole.

The Opal Tadpole webcam attached to the top of a Macbook Pro.
Photo by James Trew / Engadget

Opal’s biggest feat might well be proving that webcams don’t have to be large or dull, black blobs on top of our screens. The choice of either white or black here with the braided cable and the smart capacitive button on the USB connection show that it’s possible to make a better webcam without inflating the price. The C1 was $300 at launch ($250 now), and the Tadpole launches today, with a better sensor, improved autofocus and that directional microphone for $175, a little over half the price.

This article originally appeared on Engadget at https://www.engadget.com/opal-tadpole-webcam-140025595.html?src=rss

PlayStation Portal review: A baffling handheld for no one but Sony diehards

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Sony has apparently learned nothing from the success of the Nintendo Switch and Steam Deck. Or from its own portable systems like the Vita and PSP, for that matter. The PlayStation Portal (yes, technically it's another PSP) is a $200 handheld system that can only stream games from your PlayStation 5. There aren't any built-in apps, it can't play anything locally, and there's no connection to Sony's cloud game streaming service. It's purely a streaming window into your PS5, hence the name.

Consequently, it's also a device that lives and dies based on the quality of your internet connection. While it's mostly meant for in-home play, you could technically hop on any Wi-Fi connection to play remotely when you're traveling. But that's only possible if that connection and your home internet can keep up, and if your PS5 doesn't crash or get wonky. If anything along that chain fails, you're left with an ugly $200 doorstop.

That's the main problem with the PlayStation Portal: Its downsides are so immediately apparent that it's unclear why anyone should get one. You could, for example, spend $100 for a Backbone controller to stream games from your phone. Or you could use any existing gamepad to access the PS Remote app on a phone, table, Mac or Windows PC. There are so many better ways to access games on the go, the PlayStation Portal already feels obsolete before it launches.

Even its design seems haphazard: It's as if Sony chopped up a DualSense controller and shoved a basic 8-inch tablet in the middle. In place of the DualSense's center touchpad, you can tap and swipe on the Portal's screen (a process that was never as smooth as I wanted). On the bright side, the Portal includes the DualSense's satisfying haptics, and its sci-fi-ish black and white case looks right at home alongside the PlayStation 5.

PlayStation Portal
Photo by Devindra Hardawar/Engadget

Holding the PlayStation Portal feels like holding an oversized DualSense controller. My hands and fingers were perfectly comfortable, but the 8-inch screen throws off the balance. I also couldn't help but notice how fragile the bottom corners of the screen were. It really does look like a tablet, with thick bezels and a relatively thin profile. But unlike the Switch, Steam Deck or even PlayStation Vita, there's nothing protecting the lower part of the Portal's screen from a hard drop, or from being crushed inside of a backpack. (Sony isn't selling a Portal case of its own, but you can find some from third-parties.)

I'm sure the controller arms would offer some protection for many falls, but I couldn't help treating the system with kid gloves during my testing. I didn't let my 5-year old daughter handle it during my review, even though I feel comfortable letting her hold a Switch. Perhaps this is just my paranoid dad brain speaking, but the Portal's screen is practically asking to be damaged — it's like getting your child an overly-expensive doll and just knowing it's going to lose a limb within a day.

Setting up the PlayStation Portal involves linking it to your PlayStation 5 from within the console, or the PlayStation app. For some reason, my phone (an iPhone 15 Pro Max) had a hard time making out the QR code on the Portal's screen, so I plugged in the pairing code manually. Once that was clear, I sat back and waited for the Portal to connect to my PS5. And I waited. And waited.

PlayStation Portal
Photo by Devindra Hardawar/Engadget

Thirty seconds later, I received a message saying that I needed to turn on my PS5's Remote Play feature, something I could have sworn I did when reviewing the system. The only problem? I was snuggled in bed, hoping to get some portable Spider-Man 2 time in before I dozed off. Rather than trek down two flights of stairs to reach the PS5 in my basement, I decided to wait until morning. I’ll admit, this was mostly my fault, but it would have been nice to flip on Remote Play from the PlayStation app.

When I got up, I immediately flipped on the feature on my PS5 and proceeded to make breakfast. While my kids were chomping down on pancakes, I turned on the PS Portal and tried to connect to my PS5 — once again, I waited. About a minute later, I finally heard a successful chime from the system and was presented with my PlayStation 5's home screen. But when I tried to get a game of Thumper going, all I saw was a sea of video compression artifacts. The game's normally fluid controls felt like mud. I gave up after five minutes of frustration.

Here's where I need to reiterate that your experience with the PlayStation Portal comes down to your home's internet setup. Sony recommends having a connection of at least 5Mbps, and it suggests 15Mbps for better quality. But raw internet speed is just one factor: You also have to consider the age and networking technology in your router, as well as Wi-Fi reception throughout your home. For the best possible experience, you'll want a modern router (or even better, a mesh setup) that can bathe your home in full wireless bars, as well as a direct Ethernet connection for your PS5. (Sony isn't saying if the PS Portal supports Wi-Fi 6, but that's a technology worth investing in if you have an older router.)

PlayStation Portal

What's confusing, though, is that I have pretty great internet throughout my home. I'm using AT&T's gigabit service with a modern Wi-Fi 6 gateway on my first floor, and there's a mesh extension for my office in the basement. I typically see full wireless reception on my main floor, with speeds between 600 and 800Mbps on most devices. So why was the PlayStation Portal having such a rough time? I have no clue. My PS5, which sits in the basement, isn’t connected via Ethernet. But I also see 500Mbps speeds down there, so it didn't seem necessary. During breakfast, I was sitting about 20 unobstructed feet from my router, so there wasn't much physical interference either.

When I moved to my living room later in the day, which is also where my router sits, the Portal was able to connect to my PS5 in around 15 seconds. I spun up Spider-Man 2 and crossed my fingers. For some reason, it loaded up just fine and I was able to play for an hour with my daughter curled up beside me. That was the first time I could actually see the potential of this thing. My daughter and I have been gaming together a lot, but only with portable systems we can use together in bed or on the couch. It would take a lot more effort to bring her into my basement home theater, and frankly, she'd probably be bored there.

PlayStation Portal
Photo by Devindra Hardawar/Engadget

So there we were, swinging through New York City streets as Peter Parker and Miles Morales, and it felt like magic. Spider-Man 2 appeared to be running at 60fps on the Portal in performance mode, and it was perfectly fine. Colors certainly didn't pop as they do on my Switch OLED, and it couldn't hold a candle to the Steam Deck's new 90Hz OLED HDR screen, but it was still decently immersive without many video artifacts. The controls felt just as responsive as the DualSense, and its haptic rumble felt powerful and nuanced (certainly more so than the Switch or Steam Deck).

Moving up to my bedroom later in the day (one floor above the router, two floors above the basement) we were able to clock another 30 minutes in Spider-Man 2 with only occasional hiccups. Thankfully, the game automatically paused in those instances, similar to what you'd see if your DualSense controller lost power during normal gameplay. Every time we disconnected, I couldn't help but look over at the Switch OLED and Steam Deck, handhelds that can actually play games offline without a sweat.

During a recent grocery run, I brought the Portal along just to test the limits of its remote connectivity. To my surprise, I was able to tether it to my phone (using Verizon's 5G ultra-wideband network) and launch Spider-Man 2 just fine. The game looked far less clear than when I was at home, naturally, but I could still make out enough to explore the city and take on a few side missions.

PlayStation Portal being tethered

So sure, the Portal isn't entirely useless on the go, but you're risking a lot if it's your only portable gaming option. You still couldn't use it on a plane — even if the internet was fast enough, network latency would be abysmal — and hotel Wi-Fi is notoriously unreliable. Meanwhile, you could play Tears of the Kingdom on Switch or Baldur's Gate 3 on the Steam Deck without issue. (Power is a concern, but planes often have outlets and both systems can be charged with portable battery packs.)

When I got back home, my daughter was excited to see more of Mile's story in Spider-Man 2. But for whatever reason, the Portal refused to connect to my PS5 while we were sitting in bed, even though it worked just fine there the night before. We didn't have enough time to run downstairs and reset the PS5, so we resorted to playing Dave the Diver on the Steam Deck instead.

PlayStation Portal
Photo by Devindra Hardawar/Engadget

I can't abide hardware I can't trust, and the PlayStation Portal is among the most fickle devices I've encountered. Even if you have an excellent home networking setup, it’s hard to predict just how well it will perform. That’s a shame, since its battery life is among the best we’ve seen for a portable system, lasting between seven and eight hours of gameplay. (The one bright side to being a streaming-only device? It’s basically just decoding incoming video.)

There are other annoyances too, like the Portal’s complete lack of Bluetooth support. You can connect a pair of Sony's $200 Pulse Explore earbuds, but that's your only wireless option. Otherwise, you'll have to plug in wired headphones at the bottom of the Portal, or deal with the system’s anemic speakers. Sony likely wanted to keep the Portal's price down, but losing Bluetooth feels like the Sony of yore forcing people to buy their proprietary Memory Sticks, instead of using SD cards like everyone else.

PlayStation Portal
Photo by Devindra Hardawar/Engadget

Despite its many downsides, I'm sure some PlayStation fans will jump on the Portal. Engadget Executive Editor Aaron Souppouris and Deputy Editor Nathan Ingraham were both intrigued about playing on the couch while watching something else on their TVs. And based on my time with it, I can see the Portal's limited appeal — but not for $200.

As someone who genuinely loved the PlayStation Vita, it's disappointing to see Sony delivering a bare-minimum portable system. I'm not expecting the Vita 2, but at least give us true cloud gaming.

This article originally appeared on Engadget at https://www.engadget.com/playstation-portal-review-a-baffling-handheld-for-no-one-but-sony-diehards-201558485.html?src=rss