Here’s how Sonos hopes to win back your trust after its app debacle

Posted on 01/10/2024 by Kris Holt

It’s been a disastrous few months for Sonos after the company botched a major overhaul of its mobile app. In an effort to win back users’ trust, the company has laid out a plan that includes several new commitments.

“Our priority since its release has been — and continues to be — fixing the app. There were missteps, and we first went deep to understand how we got here, and then moved to convert those learnings into action,” Sonos CEO Patrick Spence said in a statement. “We are committed to making changes to get us back to being the brand people love by offering the best audio system for the home and beyond.”

There are two pillars that Sonos’ latest plan is based on: tackling the core causes of the app’s problems (it wasn’t fully ready and lacked critical features) and winning back users’ trust. In the first instance, Sonos is promising an "unwavering focus on the customer experience." That nebulous commitment involves deciding on "ambitious quality benchmarks" at the beginning of a product development cycle and not releasing products before those standards are met.

The company will appoint a quality ombudsperson, who will be a point of contact for employees who have quality and customer experience concerns. Sonos leadership will consult this person during the development process and before any product rollouts. The ombudsperson will deliver a semi-annual report to the executives and employees as well.

Next, Sonos is planning to make its testing processes more stringent, such as by opening up its beta testing program to more types of users and different kinds of setups. Testing periods will be longer too. As such, Sonos thinks this will help it to address user concerns faster.

In addition, Sonos has pledged to roll out major changes to its app gradually. That way, users can provide feedback and let the company make tweaks before a significant update becomes the default for everyone. As for smaller-scoped features, there will be an opt-in toggle in the app for those who want to try them out on an experimental basis.

When it comes to earning consumers’ trust again, Sonos is making a trio of pledges. First, as a goodwill gesture, Sonos is extending the manufacturer warranty for all home speaker products (home theater gear and plug-in speakers) that are still under warranty. The company has promised to keep rolling out app updates between every two and four weeks in order to "optimize and enhance the software experience."

Last but not least, Sonos will set up a customer advisory board. This will provide the company with "feedback and insights from a customer perspective to help shape and improve our software and products before they are launched."

The company plans to implement all of these changes by the end of the year, though some of them are already in place. Sonos also notes that, unless it's able to rebuild trust with users and improve "the quality of the app experience," none of its executive leadership team members will receive an annual bonus for the fiscal year that commenced today. However, the company didn't spell out the parameters for meeting those goals.

The company debuted its new app in May in preparation for the debut of the Sonos Ace, its first set of headphones. However, to its detriment, Sonos rushed the rollout of the redesigned app. It was buggy and lacked several important and fundamental features, such as the ability to adjust alarms (it was possible, but inconvenient, to do that on the desktop app).

The company has spent several months trying to fix the issues, which it says will end up costing between $20 million and $30 million to resolve. The problems prompted Sonos to delay the release of two new products. It also laid off 100 workers in August.

Sonos says that it has brought back over 80 percent of the app's missing features and it expects to have restored almost 100 percent in the coming weeks. It claims that "the reliability and speed of the app has improved with each release."

This article originally appeared on Engadget at https://www.engadget.com/audio/heres-how-sonos-hopes-to-win-back-your-trust-after-its-app-debacle-144236940.html?src=rss

The Kindle Paperwhite Signature Essentials bundle drops to its lowest price of the year ahead of Prime Day

Posted on 01/10/2024 by Sarah Fielding

If you're on the hunt for a new ereader, early Prime Day deals might have just what you're looking for. The Kindle Paperwhite Signature Essentials bundle is down to $203 right now, which is $55 off and the best price we've seen all year. It includes Amazon's higher-end ereader with 32GB of storage along with a fabric cover and its own wireless charging stand, so you'll have an attractive and dedicated spot to place the ereader for charging when you're not using it.

The Kindle Paperweight Signature Edition launched in 2021 and we called it "The best e-reader. Period." While other e-readers have come into the picture, it's still a great option — especially for Prime members. We gave it a 97 in our review thanks to features like a larger, more responsive screen and smaller bezels. The combination of the two gives this device an extra lux feel compared to alternatives. This edition also includes 17 individual LEDs, up from the five in its predecessor. The lights let you adjust the warm hue, similar to Apple's Night Shift.

It also has some logistical benefits like USB-C charging and wireless charging — with the e-reader lasting up to ten weeks on just one charge. The addition of the fabric case and wireless charging dock make it easy to keep your Kindle juiced up and damage free for only $13 more than buying the Paperwhite Signature Edition on its own.

Follow @EngadgetDeals on Twitter for the latest tech deals and buying advice in the lead up to October Prime Day 2024.

This article originally appeared on Engadget at https://www.engadget.com/deals/the-kindle-paperwhite-signature-essentials-bundle-drops-to-its-lowest-price-of-the-year-ahead-of-prime-day-141717270.html?src=rss

Microsoft delivers new Copilot+ AI PC features with Windows 11’s 2024 update

Posted on 01/10/2024 by Devindra Hardawar

Now that we're a few years into Microsoft's obsession with AI and its Copilot assistant, it's clearer than ever that Windows 11's role is to show off the company's artificial intelligence prowess. At least, that's the message I took away from today's announcement that the Windows 11 2024 (version 24H2) update is now beginning to roll out. While the OS itself is getting a few new features, like long overdue File Explorer tweaks, Microsoft is far more eager to hype up new Copilot+ AI PC capabilities.

There's "Click to Do," which triggers Copilot to assist you with whatever is on your screen, like removing an object in the Photos app, or summarizing a long article. It's seemingly easy to use — just hold the Windows button down and click your target — and Microsoft says it'll offer contextually relevant tips. As with so many of the company’s AI features, you can think of Click to Do as an on-demand super-powered version of Clippy, its infamous software helper from years past. But since Click to Do appears at your whim, and there are actually some potentially useful AI features, it should hopefully be far less annoying than that damn paperclip.

Windows 11 2024 update — Click to Do in Windows 11.

You'll also be able to upscale pictures in the Photos app by up to eight times their resolution. A slider will let you adjust precisely how much you'd like to increase the quality. This isn't particularly new—Adobe has its own AI-powered Super Resolution capability, as does the popular Mac photo editing app Pixelmator. But at least it's helpful to have it built directly into your OS. Generative AI-based fill and erase options are also coming to Paint, allowing you to remove objects or easily create new ones.

Microsoft has hinted at some AI-powered search improvements in the past, and it looks like those are finally arriving with the Windows 11 2024 update. Now you can find files using your own words, without worrying about esoteric search syntax. If you want to find pictures of your dog by the beach, you can just type that.

And of course, there's Recall, the company's debut Copilot+ feature for retrieving anything that happens on your computer. It was immediately criticized for being surprisingly insecure — researchers discovered that hackers could access the Recall screenshot database without administrator privilege. Microsoft immediately delayed Recall to revamp its security model: It's now making the feature completely opt-in, instead of flipping it on by default. Windows Hello biometric authentication is required to use Recall, and it's also encrypting the screenshot database and other interactions.

Last week, the company detailed more of its security methods, including using VBS Enclaves to further isolate Recall from hackers. David Weston, Microsoft's VP of OS and enterprise security, noted in a blog post that "you are always in control" of the Recall experience. That reassurance may not be enough for users turned off by Microsoft's initial security flubs, though. If anything, Recall's rollout was a clear example of how the company was cutting corners to move quickly and be seen as an AI industry leader.

"Copilot will be there for you, in your corner, by your side, and always strongly aligned with your interests.," Mustafa Suleyman, the company's head of AI, wrote in an overly enthusiastic blog post. "It understands the context of your life while safeguarding your privacy, data and security, remembering the details that are most helpful in any situation."

Security will undoubtedly be a major concern for Copilot users moving forward, and according to Microsoft's Windows head, Pavan Davuluri, the company has learned from its troubled Recall launch.

"Ultimately, users want to have confidence with anything happening with sensitive data caches," he said in a briefing with press, adding that he believes the company has "gone above and beyond" to create that confidence. He also acknowledged that AI features enable "new attacks and defenses." For example, Windows has traditionally allowed administrator accounts to have total access to everything on a machine, but now users may want to see "additional rings of protection" with AI features.

Davuluri stressed that community feedback helped Microsoft make Recall more secure for users, and the company will continue listening as it carefully rolls out more AI-infused capabilities. That's also why all of the above Copilot+ features won't be rolling out to everyone immediately — they'll be available to Windows Insiders first, and then arrive via a phased rollout to "select devices and markets" in November. The Windows 11 2024 update will also have a staggered rollout starting today. If you're eager to snag it, make sure you've enabled "Get the latest updates as soon as they're available" in Windows Update.

And what about features from this Windows 11 update that don't require Copilot+ PCs? They appear at the tail-end of Davuluri's blog post today, almost as an afterthought: There's Wi-Fi 7 support, HDR backgrounds, Energy Saver improvements to prolong battery life and better hearing aid support using Bluetooth LE. They sound like the Windows upgrades we used to see before Microsoft became completely AI-pilled, but they're certainly not as exciting as something like Click to Do.

Of course, that's all intentional. If you want to join the Copilot+ AI PC party, you'll probably have to get a new computer. And that's precisely what Microsoft and PC makers want.

This article originally appeared on Engadget at https://www.engadget.com/computing/microsoft-delivers-new-copilot-ai-pc-features-with-windows-11s-2024-update-140048807.html?src=rss

Microsoft’s Copilot AI gets a voice and the ability to see websites you browse

Posted on 01/10/2024 by Devindra Hardawar

Beyond debuting new features for Copilot+ AI PCs and Windows 11's 2024 update, Microsoft is also giving its Copilot AI a makeover on the web, mobile and desktop. That includes a slightly friendlier interface wherever you access it, along with new capabilities like Copilot Voice, which allows you to talk conversationally with the AI assistant. Ultimately, Microsoft is aiming for Copilot to be seen as more than just a party trick for generative AI search and image creation — it's trying to make it a core part of your daily workflow.

That starts with a cleaner and simpler UI that makes Copilot look different than a boring old search engine. That new look hits Copilot on the web, iOS, Android and Windows today. You'll also be able to access Copilot from within Whatsapp, which could be useful if you want to avoid Meta's AI assistant.

Microsoft also plans to release more experimental AI features via Copilot Labs, similar to the way Google has given users access to early features with its own Labs. There's Copilot Vision, which lets the AI see everything you're viewing in Edge, and Think Deeper, a method for letting Copilot work harder on more complex dilemmas. Both features also have the potential to create new privacy and security issues, but Microsoft appears to have learned a bit from its messy rollout for Recall on Copilot+ PCs. Notably, these Copilot Labs offerings will only be available to people paying for Copilot Pro subscriptions.

Microsoft says Copilot Vision sessions are "opt-in and ephemeral," and nothing is stored for AI training. Any data related to your session is deleted once you're done. The feature also won't work on all websites, only a "limited list of popular websites." And Microsoft notes that Copilot only interprets images and text that you're seeing on a website; it's not doing any major content processing. The company also plans to take feedback from early users, refine safety measures and "keep privacy and responsibility at the center of everything we do."

There's no doubt that Microsoft has to re-establish trust with its users after the botched rollout for Recall, a feature that was meant to help you find anything you've done on your computer, but had some gaping security holes early on. "Ultimately, users want to have confidence with anything happening with sensitive data caches," Microsoft's Windows head, Pavan Davuluri, said when we asked him about the lessons the company learned from the Recall fiasco. He added that he believes the company has "gone above and beyond" to create that confidence by establishing new security standards for Recall.

There are less controversial features coming, as well: Copilot Daily uses Copilot Voice to delivery a summary of news, weather and potentially reminders about tasks every day. Based on the demos we've seen, it's a lot like an early morning podcast built just for you. Copilot Discover, meanwhile, will give you tips about AI features to use (pictured in the screenshot above), depending on Microsoft services you've used in the past.

Personally, I'm still a bit ambivalent about Microsoft's near-instant transformation into an AI company. That's particularly true since we're still dealing with inaccuracies and other issues from OpenAI's ChatGPT, which Microsoft relies on to power Copilot. These Copilot features seem a bit more useful than being a souped-up search engine, but the company still needs to prove it can build AI features with bulletproof security and privacy.

As with practically any AI product these days, Microsoft is also staggering the release of these Copilot features. Copilot Voice and Daily launch today, but Voice will only be available in English in the US, Canada, Australia, the UK and New Zealand. Copilot Daily, meanwhile, only works in the US and UK for now. Copilot Vision will head to Labs over the coming days for a "limited number" of Copilot Pro subscribers, while Think Deeper is available for Pro users in the US, Canada, Australia and New Zealand.

This article originally appeared on Engadget at https://www.engadget.com/ai/microsofts-copilot-ai-gets-a-voice-and-the-ability-to-see-websites-you-browse-140030003.html?src=rss

How to get Microsoft’s Windows 11 2024 update (and be ready for new Copilot+ features)

Posted on 01/10/2024 by Steve Dent

Windows 11 2024 (aka 24H2) is one of Microsoft's more confusing updates ever since it contains AI features for the new Copilot+ PCs that won't come to other machines. That wasn't helped by some baffling communication from Redmond that didn't make it crystal clear who would be receiving which updates and when. Now, Microsoft has announced in a news release that Windows 11 2024 is rolling out starting today, so here's how that process will work.

What is the Windows 11 2024 update?

The update will be a full operating system (OS) swap with new "foundational elements" that will effectively pave the way for new Copilot+ AI features arriving later. It'll be released to all PCs with Windows 11 and not just Copilot+ PC owners. It will not contain any Copilot+ AI features at first — just as Apple's latest iPhones and iOS 18 didn't have its vaunted Apple Intelligence to start with.

Improvements for all users on 24H2 include an updated taskbar, new USB 80Gbps speeds, RUST support and default BitLocker encryption. If you have the latest AMD 9000-series processors, a patch will improve gaming performance by 3-13 percent (if you don't already have it). You'll also get an enhanced battery saver, Bluetooth LE audio, HDR backgrounds and Wi-Fi 7 support.

Am I eligible for the Windows 11 2024 update and when will I receive it?

If you've got Windows 11, you're eligible for the 2024 update, as the system requirements haven't changed. However, some users will get it sooner than others. The first phase of rollouts will come to eligible devices running Windows 11, version 22H2 and 23H2, so make sure you've got those. You'll also want to set up your machine to receive updates quickly and automatically, so navigate to Settings > Windows Update, and turn on "Get the latest updates as soon as they're available."

Otherwise, the timing of the update is a bit out of your control. After the first phase, Microsoft will make the 24H2 update available to "existing in-market devices based on hardware eligibility, reliability metrics and other factors that impact the update experience," the company wrote. Microsoft will at least let you know via the Windows Update Settings page when it's available for your device.

Am I eligible for the Copilot+ features and when will I get them?

Nobody will get any of the key Copilot+ features at first (like Recall, Click to Do and improved Windows Search). Windows Insiders with Copilot+ PCs will be the first to receive them, starting in October. That'll be followed by a phased rollout to select devices and markets beginning in November. Again, you won't be eligible for these features (ever) unless you have a Copilot+ PC. For more on those features, check out our dedicated article.

This article originally appeared on Engadget at https://www.engadget.com/computing/how-to-get-microsofts-windows-11-2024-update-and-be-ready-for-new-copilot-features-140019243.html?src=rss

Adobe Photoshop Elements and Premiere Elements updated with new AI features

Posted on 01/10/2024 by Will Shanklin

Adobe’s updated consumer-focused Elements apps are here. Photoshop Elements 2025 adds new Magic Eraser-style object removal, depth of field adjustments and more. Meanwhile, Premiere Elements 2025 for video creators introduces dynamic titles, color correction tools and a simplified timeline.

The Elements apps, which Adobe debuted 23 years ago, take select features from the high-end professional suites and trickle them down to casual users. They’re like pared-down and easier-to-use versions of Photoshop and Premiere Pro for people who don’t want to learn pro graphic design or video-editing skills. The company also sells them as $100 each one-time purchases, rather than requiring a subscription. (You can also bundle both for $150.) With today’s AI features, the consumer-friendly apps let you do more than ever without much technical know-how.

Photoshop Elements 2025 adds an AI-powered Remove feature similar to the version in the pro Photoshop (along with Google’s Magic Eraser and Apple’s Clean-Up tool). Like those competing versions, Adobe’s tool lets you brush an object, person or animal, and it removes it, filling in a replacement background.

Elements 2025 also adds a faux portrait mode feature (Depth Blur) for any image. Select a focal point, and Adobe’s AI will add blur to create a sense of depth to simulate a wide-aperture lens. From there, you can tweak the blur strength, focal distance and focal range.

Two panes demoing Adobe's Photoshop Elements color replacement. A person wearing a hat and shirt, with different colors in each frame.

A new color correction feature lets you select an area of a photo, pick a new color from a pop-up dial and slide it over until it looks how you want it. Photoshop Elements also has a photo-combining tool that lets you blend a subject from one image and a background from another — creating something new. The app also adds an AI motion effect feature that simulates movement blur for the subject.

Premiere Elements, Adobe’s consumer-level video app, incorporates new AI features, too. A new white balance tool and footage color LUTs (lookup tables) give you user-friendly color curves and presets — making it easier to tweak the overall mood.

Demo slide of Adobe’s Premiere Elements 2025 LUT correction. A person skateboarding with a pop-up menu showing color filter options for the entire image.

The video app also adds a simpler timeline. “See video tracks grouped together and audio tracks grouped together for easier navigation, find the editing options you use most in the new Quick Tools menu, lock individual tracks to prevent accidental changes, and more,” Adobe wrote in its press release. In addition, Premiere Elements adds dynamic titles with more text controls, and you can use Adobe Stock title templates without paying extra.

Both Elements apps fully support Apple’s M3 chip “for faster performance on Mac computers.” (Here are the full Windows and macOS system requirements for Photoshop Elements and Premiere Elements.) The pair of apps will also have scaled-down web and mobile app counterparts for editing on the go.

Adobe’s MAX conference starts on October 14. That’s where the pro editor community can learn more about the new AI (and other) features coming to the company’s high-end subscription-based desktop apps.

This article originally appeared on Engadget at https://www.engadget.com/computing/adobe-photoshop-elements-and-premiere-elements-updated-with-new-ai-features-130029684.html?src=rss

Samsung’s latest premium Chromebook has a big screen and a dedicated AI key

Posted on 01/10/2024 by Nathan Ingraham

It's been about a year since Google first announced its Chromebook Plus initiative, a higher spec of hardware that also comes with software features you won't find on more basic Chromebooks. Google's getting into a pretty consistent every-six-month cadence with these updates, so today we're hearing more about some new hardware as well as some AI-powered features coming to various Chromebooks.

New Chromebook Hardware

Probably the most interesting update we're hearing about today is new hardware from Samsung: the Galaxy Chromebook Plus. I've liked some of Samsung's attempts at making high-end Chromebooks in the past, so I'm curious to see how this one performs. Google says its the thinnest and lightest Chromebook Plus, at 2.58 pounds and less than a half-inch thick. Despite that small size, it includes a 15.6-inch OLED screen, making it sound like this laptop will be similar to the 15-inch MacBook Air in feel.

From a specs perspective it has an Intel Core 3 100U, 256GB of storage and 8GB of RAM, specs that should be more than enough for a good Chrome OS experience. Samsung claims 13-hour battery life, something I'd like to believe but don't yet. Too many Chromebooks tout long battery life and completely miss the mark, so I'm looking forward to seeing if any notable improvements have been made here.

This is also the first Chromebook with a new key called the "Quick Insert" key. It replaces the existing Launcher key (where you'll find Caps Lock on most laptops), and it brings up a glorified right-click menu that does feel potentially more modern and useful. You'll find options for Gemini-powered "help me write," emoji and GIF search, a list of recently-opened websites, a Google Drive search field and a few other tools. Samsung's Galaxy Chromebook Plus is the first laptop with this key, but older Chromebooks can also pull up the menu with a keyboard shortcut (launcher key + F).

The Galaxy Chromebook Plus costs $699, making it the most expensive Chromebook Plus model we've seen yet. There's no exact release date yet, but it should be available this month.

Lenovo also has a new device, the Chromebook Duet 11". As the name suggests, it's a small convertible device, an update to one Lenovo originally released back in 2020. It keeps the same small form factor and detachable keyboard but has a newer MediaTek Kompanio 838 processor along with up to 8GB of RAM and 128GB of storage. I'd recommend making sure you get that 8GB / 128GB combo, as anything less won't cut it in 2024. Lenovo also has seemingly slimmed down the bezels quite a bit compared to the original model, which should make the already-small package feel even more compact.

You can also get a stylus and use it with a free three-month Goodnotes subscription. Google says that Goodnotes has been optimized for Chrome OS, so it should provide a smoother experience now. That said, most Chromebook stylus apps haven't been terribly great, so this is another case when we'll want to try it out to see how it works. Lenovo says that the option with 4GB of RAM and 64GB of storage will cost $340, while the 8GB / 128GB model costs $390. Both come with the keyboard and stylus.

AI perks and other software updates

At each of the last two Chromebook showcases Google has held, the company has teased new software features that would come in the future. And just as it did in May, Google is making good on some things it talked about in the past.

Probably the biggest is the Gemini-powered "help me read" feature which can, in Google's words, "summarize PDFs, articles or websites, all with a right click." It's something Google has talked about for a bit, and this first implementation of the feature is definitely not its final form — Google says that an update next year will let you highlight specific paragraphs and sentences you want more detail on.

Other new features include Live Translate, which uses AI to automatically generate captions for whatever is on your computer, including video calls, movie files or a live YouTube stream. Similarly, the Recorder app can automatically create transcripts from what it records, complete with different speaker IDs and a summary. Live Translate is already available on Pixel phones, and the Recorder app is also on Android phones so it's not a big surprise to find them here.

Finally, Google is making audio and video quality on calls better. The "studio-style mic" feature uses AI to reduce noise and reverberation, and your video output can be automatically adjusted for better lighting. These features will work across any video call platform you can use on a Chromebook.

The above features are exclusive to Chromebook Plus models, but Google has a handful of updates coming to all Chrome OS updates. For starters, all new Chromebook purchases come with three months of the Google One AI Premium plan, which includes Gemini Advanced, 2TB of storage and Gemini in Docs, Sheets, Slides and Gmail. (Chromebook Plus buyers still get it for a whole year, as announced in May.) Given that that's a $20/month plan, it's a solid perk.

Related, Google is making it easier for Chromebook users to use Gemini by including a shortcut to Gemini chat right in the Chrome OS taskbar. Hey, if you want people to try new features, you might as well put them directly in your face, right?

Two other features Google is introducing were first teased back in May. One is a focus timer, which implores you to pick an urgent task, a playlist and a timer. You'll then go into do not disturb mode while you work on what you're trying to get done. There's also a "Welcome Back" feature that pops up when you log in to your laptop. It pulls together apps and pages it thinks go together so you can resume what you were working on previously.

Like the hardware announced today, there's no specifics on when exactly this will all start rolling out, but you can expect to see it this month.

This article originally appeared on Engadget at https://www.engadget.com/computing/laptops/samsungs-latest-premium-chromebook-combines-a-big-screen-with-a-thin-and-light-body-130012477.html?src=rss

The Morning After: Verizon and PlayStation’s network separately hit by outages

Posted on 01/10/2024 by Mat Smith

It was a messy Monday if you were a Verizon customer or wanted some PS5 gaming in the evening. First, Verizon mobile customers reported outages across the US on Monday. At around 9:30AM ET, hundreds of thousands of users flagged problems with their mobile service on Downdetector. Reports spiked at almost 105,000 at 11:20AM. Issues included the inability to send texts and a lack of cellular service outright. The issue centered on the East Coast and Midwest. The carrier hasn’t elaborated on what caused the issue. The FCC said it was “working to determine the cause and extent of these service disruptions.”

Hours later, the PlayStation Network experienced serious issues, kicking people off their matches and crashing online games worldwide. (Yes, that’s even bigger than the Midwest and East Coast.) Users couldn’t sign in on the PS5, PS4, PS Vita and PS3 or perform account maintenance on the web either. Streaming functionality was also knocked offline. Services came back online in the early hours of October. We’re also checking with Sony about the cause.

— Mat Smith

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GM’s Cruise fined $1.5 million for omitting details about its gruesome 2023 crash

The company needs to submit regular reports too.

The National Highway Traffic Safety Administration (NHTSA) fined Cruise, GM’s self-driving vehicle division, $1.5 million. The penalty was imposed for omitting key details from an October 2023 accident when one of the company’s autonomous vehicles struck and dragged a San Francisco pedestrian. Cruise is being fined for initially submitting incomplete reports, but it’s worse than that. Executives initially played a video of the accident during October 3 meetings with the San Francisco mayor’s office, NHTSA, DMV and other officials. However, the video stream was “hampered by internet connectivity issues” that concealed the part where the vehicle dragged the victim. Executives, who the report stated knew about the dragging, also failed to verbally mention that crucial detail.

The NHTSA wants Cruise to file a corrective action plan, along with others covering its total number of vehicles, miles traveled and whether they operated without a driver. It also has to summarize software updates that affect operations and more. Finally, Cruise will also have to meet with the NHTSA quarterly to discuss and review those reports.

Continue reading.

Epic is suing again

It claims Samsung's Auto Blocker makes it difficult to install its app store.

Epic loves a courtroom battle. Its next challenger is Samsung — and Google. (Yes, Epic already won an antitrust lawsuit against Google last December, which found Google held an illegal monopoly on app distribution and in-app billing services.) Epic Games is claiming Samsung’s Auto Blocker feature is making it difficult for users to install the Epic Games Store on the latest Samsung devices. This is because Samsung now activates Auto Blocker, which only allows app installs from the Google Play Store and Samsung Galaxy Store, by default. To be honest, it’s pretty laborious to switch off. Epic Games CEO Tim Sweeney even suggests Google and Samsung are working together, though he admits there’s no concrete evidence for this claim.

Continue reading.

This article originally appeared on Engadget at https://www.engadget.com/general/the-morning-after-verizon-and-playstations-network-separately-hit-by-outages-110420743.html?src=rss

The PlayStation Network’s services were down for hours

Posted on 01/10/2024 by Mariella Moon

It's not just you — the PlayStation Network experienced serious issues, kicking people off their matches and crashing online games around the world. Based on Downdetector reports, the issue started shortly after 8PM Eastern time on September 30. Sony Interactive Entertainment has yet to release a statement about the problem, but it did update the PlayStation Network status page to show that several of its services weren't working.

Users couldn't sign in, create new accounts or edit their account details on the PS5, PS4, PS Vita and PS3. They couldn't do any account maintenance on the web either. Likewise, they couldn't stream games on the web or on any PlayStation console. They couldn't do any window shopping, as well: Users couldn't browse or search for games, redeem vouches, make any purchases or download previously purchased titles.

"We're working to resolve the issue as soon as possible," the company wrote in the status update. "Thank you for your patience."

As of 4:30AM Eastern time on October 1, however, the PSN status page now shows that all its services are up and running. It's still unclear what had happened and why PSN was down from the evening of September 30 to the early hours of October 1, but we reached out to PlayStation/Sony Interactive Entertainment for more information.

Update, October 02, 2024, 4:42AM ET: We updated this post after the PSN status page showed that all its services were up and running.

This article originally appeared on Engadget at https://www.engadget.com/gaming/playstation/the-playstation-networks-services-are-down-034439741.html?src=rss

Amazon’s Fire HD 10 tablet drops to a record-low price ahead of October Prime Day

Posted on 30/09/2024 by Kris Holt

If you've been on the lookout for a killer deal on a perfectly decent tablet for streaming videos and catching up on some reading, hunt no more. Just ahead of the October edition of Prime Day, Amazon has slashed the price of the Fire HD 10 tablet to $75, which is a discount of $65. This matches the tablet's lowest price to date, which we saw during Prime Day in July.

The deal is for a model with 32GB of storage and ads on the lockscreen. Expanding the storage is easy enough thanks to the microSD slot, but to get rid of the lockscreen ads you'll need to buy a different version (which, at $90, is also currently $65 off).

You probably won't be doing as much creative work on a Fire HD tablet as you might on an iPad Pro. But for kicking back and catching up on a show or reading a Kindle book, Amazon's tablet certainly does the trick. It has a 10.1-inch Full HD display with a promise of up to 13 hours of battery life. Amazon says it delivers 25 percent faster performance than the previous model and it has 3GB of storage.

You can use the tablet to keep up with family and friends using messaging apps or hop on video calls with the help of the 5MP front-facing camera. You can also use a stylus to sketch in various apps. There's Alexa integration as well, of course — you can use the tablet to control smart compatible home devices and get a live view of connected security cameras.

One thing worth noting is that Amazon has yet to hold its usual fall devices event, so it may be using the October Prime Day sale to get rid of its current inventory of devices on the cheap before announcing upgraded models. Even if Amazon does have new tablets to show off in the coming weeks, though, you'll still have a solid device in hand if you snap this one up.