Sprint network outage leads to flight delays with Alaska Airlines

Sprint network outage leads to flight delays with Alaska Airlines

A network outage that leaves folks without data for a few hours is one thing, but some Sprint problems today are causing some bigger issues than usual in one part of the US. Alaska Airlines is reporting flight delays at several airports, including Portland International Airport, as a result of the outage that is says began at 7:30AM Pacific time when a fiber cable was cut in Wisconsin. The AP is further reporting that Alaska Airlines President and CEO Brad Tilden says the airline expects to have a full resolution by 5PM local time, and that it may have a partial solution by noon. The reports that we've received from Sprint users also suggest that the outage is largely confined to the Northwest.

[Thanks to everyone who sent this in]

Update: We've gotten an official statement from a Sprint spokesperson on the matter, confirming that two separate fiber cuts have disrupted service in parts of Oregon, Washington and Northern California. The complete statement is as follows:

Some Sprint customers in parts of Oregon, Washington and Northern California are experiencing a disruption in data and voice services. This is the result of two separate fiber cuts on Sprint's network in the northwestern and midwestern U.S. Sprint network technicians are working to repair these cuts and re-route network traffic so service can be restored as soon as possible.

Update 2: Alaska Airlines says its flights are now running close to normal. Travelers, rejoice!

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Sprint network outage leads to flight delays with Alaska Airlines originally appeared on Engadget on Mon, 08 Oct 2012 13:49:00 EDT. Please see our terms for use of feeds.

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O2 apologizes for ‘unprecedented’ outage with 10 percent refunds

O2 is sorry for last week's service issues. Really, really sorry. Like, giving you back 10-percent of your bill sorry, if you happened to be among the affected. The UK operator noted in a blog post today that it has identified all those users who were impacted by the "unprecedented" downtime and will be offering up 10-percent off of their July subscriptions, to be applied to their bills in September, the monetary equivalent of three lost days. Pay & Go members, meanwhile, will also be getting something back in September: a 10 percent bonus on their first top-up that month. The company's also offering up customers a £10 O2 in-store voucher, available during the month of September. More info and apologies in the source link below.

Continue reading O2 apologizes for 'unprecedented' outage with 10 percent refunds

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O2 apologizes for 'unprecedented' outage with 10 percent refunds originally appeared on Engadget on Wed, 18 Jul 2012 10:22:00 EDT. Please see our terms for use of feeds.

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