Tag Archives: ServiceOutage

Twitter confirms site issues, working to resolve things (update: Twitter apologizes and explains)

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Twitter confirms site issues, working to resolve things

It's a rough day for internet communication. First Google Talk, now Twitter. The microblogging service confirmed that it's currently having some issues -- a fact independently verified by our frustrated staff -- adding that "Our engineers are currently working to resolve the issue." We'll let you know when you can safely return to your regularly scheduled tweeting.

Update: Everything seems to be back to normal. You know what to do.

Update 2: Twitter just posted an apology and explanation for the outage on its blog. Turns out, tweets weren't making their way to the web because both a primary and back-up system in Twitter's data centers failed simultaneously, leaving us bereft of 140-character nuggets of wisdom for about two hours. Rest assured, VP of Engineering Mazen Rawashdeh and his team have apologized for the inconvenience and are working to prevent the problem in the future.

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Twitter confirms site issues, working to resolve things (update: Twitter apologizes and explains) originally appeared on Engadget on Thu, 26 Jul 2012 11:51:00 EDT. Please see our terms for use of feeds.

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Google Talk down for ‘majority of users’ (update: services restore)

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Google Talk down for 'majority of users'

Google (and several users) are reporting widespread outage on its Talk service. Although there's no time set for when the service might return, Google says that it's "continuing to investigate this issue," aiming to give a status update later today, at 1:50PM ET. The service has been reportedly down for two hours.

Update: And it appears to be back, according to both Google and our own accounts. Some users appeared to get an early return to full service, while others had to wait for the mobile apps to recover. Apologizing for the outage, Google stated that, "system reliability is a top priority," and that the company is "making continuous improvements to make our systems better."

[Thx Mrigesh]

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Google Talk down for 'majority of users' (update: services restore) originally appeared on Engadget on Thu, 26 Jul 2012 08:14:00 EDT. Please see our terms for use of feeds.

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O2 apologizes for ‘unprecedented’ outage with 10 percent refunds

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O2 is sorry for last week's service issues. Really, really sorry. Like, giving you back 10-percent of your bill sorry, if you happened to be among the affected. The UK operator noted in a blog post today that it has identified all those users who were impacted by the "unprecedented" downtime and will be offering up 10-percent off of their July subscriptions, to be applied to their bills in September, the monetary equivalent of three lost days. Pay & Go members, meanwhile, will also be getting something back in September: a 10 percent bonus on their first top-up that month. The company's also offering up customers a £10 O2 in-store voucher, available during the month of September. More info and apologies in the source link below.

Continue reading O2 apologizes for 'unprecedented' outage with 10 percent refunds

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O2 apologizes for 'unprecedented' outage with 10 percent refunds originally appeared on Engadget on Wed, 18 Jul 2012 10:22:00 EDT. Please see our terms for use of feeds.

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