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Confirmed: AT&T offers complimentary unlock of in-contract iPhones for deployed military personnel

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Finally. A bit of closure. AT&T has confirmed the long-lived speculation of its policy to unlock in-contract iPhones for our military men and women deployed overseas. To qualify for the complimentary service, active military members must have an account in good standing and provide the carrier with deployment verification -- that's it, no other hoops to jump through.

The revelation was made today as part AT&T's new Device Unlock Portal, which allows off-contract iPhone owners to apply online to have their handsets unlocked. Previously, this unlock service was available only through the carrier's retail outlets, online chat support or by dialing 611. As a quick rehash of the non-military policy, all users -- either current or former AT&T subscribers -- must have completed their contractual obligations to AT&T, and the phone cannot be flagged as lost or stolen. All those eligible should certainly apply for the service, as an unlocked iPhone is infinitely more useful when traveling abroad -- a reality that deployed military members know all too well.

[Military photo via Shutterstock]

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Confirmed: AT&T offers complimentary unlock of in-contract iPhones for deployed military personnel originally appeared on Engadget on Mon, 10 Sep 2012 21:07:00 EDT. Please see our terms for use of feeds.

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PSA: AT&T now unlocking out-of-contract iPhones

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PSA: AT&T now unlocking out-of-contract iPhones
In case you've been living under a rock (or enjoying the weekend holidays), AT&T on Friday revealed its plans to start unlocking out-of-contract iPhones. However, customers looking to take advantage of the deal will have to meet a few requirements first, which include having an account in good standing (so pay those past due fees before inquiring), a fulfilled contract, paid an early termination fee or that a handset upgrade was done. The unlocking process can be achieved at any brick-and-mortar shop, online via chat or by dialing AT&T's 611. For what it's worth, we tried this and found it to be pretty straightforward. In this writer's case, it only took about 40 minutes after the initial approval went through. The most tedious step was that required restore, after which we were greeted with a joyful "congratulations your iPhone has been unlocked" message. Still, users are reporting mixed results: depending on whose account you believe, AT&T is asking users to wait 72 hours, or telling folks the unlock will complete on April 16th. Be sure to let us know in the comments how it's all turning out for you.

PSA: AT&T now unlocking out-of-contract iPhones originally appeared on Engadget on Mon, 09 Apr 2012 14:54:00 EDT. Please see our terms for use of feeds.

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