Tag Archives: directmessages
Twitter’s new interactive cards help you slide into brands’ DMs
Twitter has been working hard to find new ways for brands and advertisers to connect with its users, especially since becoming a public company in 2013. Hey, shareholders need to make that money. But while customer service experiences are clearly a m...
Twitter wants you to slide into its DMs for account help
Twitter wants you to slide into its DMs for account help
Customer service on Twitter now includes location sharing
Twitter is one way to easily get some customer service. A simple tweet can often get a faster response than finding a customer support number or using email. The social network has a new feature to make support even more personal: Brands can now requ...
Customer service on Twitter now includes location sharing
Twitter is one way to easily get some customer service. A simple tweet can often get a faster response than finding a customer support number or using email. The social network has a new feature to make support even more personal: Brands can now requ...
Twitter built and cancelled a messaging app
For years, it's been rumored that Twitter is working on a standalone messaging app. Direct Messages, or DMs, are certainly popular with some of the service's most dedicated users. According to BuzzFeed News, a messenger app was in development as rece...
Twitter helps you register to vote through direct messages
Twitter is joining the ranks of internet outlets helping you exercise your right to vote. It's allying with Rock the Vote to launch a feature that helps you register in the US through a simple chat assistant. All you do is send a direct message to Tw...