Didi Chuxing will spend $20 million on measures meant to fortify its customer service, according to Reuters. The Chinese ride-hailing firm's founder, Cheng Wei, announced the investment to a group of government regulators who visited Didi's offices f...
Didi to spend $20 million on customer service after passenger murders
Didi Chuxing will spend $20 million on measures meant to fortify its customer service, according to Reuters. The Chinese ride-hailing firm's founder, Cheng Wei, announced the investment to a group of government regulators who visited Didi's offices f...
Didi Chuxing has suspended its Hitch carpooling service across all of China in the wake of a driver raping and killing a passenger on August 24th. The ridesharing company wanted time to address the "many deficiencies" with its customer service appro...
Didi Chuxing's safety issues still aren't over. Police have confirmed that a driver for the service raped and killed a woman passenger in Wenzhou, China on August 24th. The ridesharing company said it was "deeply sorry" for the incident in a statemen...
Last month, a passenger using Didi Chuxing's carpooling service Hitch was allegedly killed by a driver using his father's account. Since then, the company has been rolling out new safety measures for its ridesharing platforms including updates to its...
China's Didi Chuxing is rolling out new safety measures for its Hitch carpooling service after a driver allegedly killed a passenger last week. Drivers will need to verify their identities through facial recognition before each trip -- the alleged mu...
You might not hail a ride from China's Didi Chuxing unless you visit Mexico, but there's still a real chance you'll see its vehicles on the road. California's Department of Motor Vehicles has issued an autonomous vehicle testing permit to Didi's Ame...
When it comes to ridesharing companies, the safety of passengers is a universal concern. In China, Didi Chuxing, the country's biggest ridesharing company, is stopping service for one week following the death of a female passenger. The victim, a 21-y...
Late last year Uber sold off its business in China to a competitor, and now it looks like the Southeast Asia region could follow a similar path. CNBC reports that it's preparing to make a deal with Grab, a company that claimed to have 95 percent of r...
Didi, the company that purchased the rights to Uber in China, plans to build an electric, autonomous ride-sharing service with Renault-Nissan-Mitsubishi and other automakers. The two companies are currently in the exploration stages, but Renault said...