Tag Archives: apology
Nintendo president ‘very sorry’ for the Wii U’s frustrating set-up process
Nintendo's Satoru Iwata has apologized for the Wii U's time-consuming day one update -- a compulsory patch that takes as long as an hour to download and which prevents users from accessing the Miiverse, play Wii Games or use Hulu Plus. In an interview with IGN, the company president said that he was "very sorry," and that he feels users should be able to "use all of the functions [of a console] as soon as they open the box." He added that people can expect further, incremental software bumps that'll add functionality to the system over time, and that new Mario and Zelda games would be announced just as soon as the company had worked out how to produce games that utilize the console's unique hardware.
Via: Electronista, The Verge
Source: IGN
Nintendo president ‘very sorry’ for the Wii U’s frustrating set-up process
Nintendo's Satoru Iwata has apologized for the Wii U's time-consuming day one update -- a compulsory patch that takes as long as an hour to download and which prevents users from accessing the Miiverse, play Wii Games or use Hulu Plus. In an interview with IGN, the company president said that he was "very sorry," and that he feels users should be able to "use all of the functions [of a console] as soon as they open the box." He added that people can expect further, incremental software bumps that'll add functionality to the system over time, and that new Mario and Zelda games would be announced just as soon as the company had worked out how to produce games that utilize the console's unique hardware.
Via: Electronista, The Verge
Source: IGN
UK court says Apple notice was ‘false and misleading,’ orders full repayment of Samsung’s legal costs
Nothing truly says "I'm sorry" like a large sum of cash, and Apple will have to open up its wallet to Samsung thanks to "false and misleading" information it published in a court-ordered statement. The decision stems from an earlier UK high court ruling ordering Cupertino to post an apology on its British website stating that the Galaxy Tab didn't copy the iPad. However, according to a new judgement by the the Court of Appeal of England and Wales, the apology it issued contained statements "calculated to produce confusion," like references to unrelated, favorable judgements. Though Apple issued a second apology, the court is taking the unusual step of forcing it to pay all of Samsung's legal fees for the entire case on an "indemnity basis" -- in other words, to compensate the Korean maker for losses suffered due to the original statement. If you'd like to parse the legalese for yourself, hit the source.
Update: Some thought the original phrasing "which it did" implied that we thought Samsung did copy Apple, rather than the intended meaning -- that Apple did issue a retraction. We've changed the wording, so thanks to everyone who pointed it out.
Filed under: Tablets
UK court says Apple notice was 'false and misleading,' orders full repayment of Samsung's legal costs originally appeared on Engadget on Sun, 11 Nov 2012 10:15:00 EDT. Please see our terms for use of feeds.
Permalink | | Email this | CommentsApple posts revised ‘Samsung did not copy’ statement, acknowledges first version was inaccurate
Apple has just reposted its statement acknowledging that Samsung did not copy its tablet design, after the initial wording was deemed unacceptable by the UK courts. The new version is a lot shorter, and simply repeats what it published in national newspapers this week, stating that the court did not find Samsung to be in breach of Apple's registered design No. 0000181607-0001, reminding us that it was also upheld by the Court of Appeal, providing links to the appropriate patent and judgement documents online. The mention of the same case going in Apple's favor in Germany has been removed completely. When first published, Apple included a short link at the bottom of its homepage. Now, to completely comply with the court's bidding, there is a short statement accompanying the link, confirming that its initial acknowledgement was inaccurate. The court also told Apple that it must keep the admission online until at least December 14th. Will this be enough to appease the UK courts? We'll just have to wait and see.
Filed under: Tablets, Apple, Samsung
Apple posts revised 'Samsung did not copy' statement, acknowledges first version was inaccurate originally appeared on Engadget on Sat, 03 Nov 2012 05:17:00 EDT. Please see our terms for use of feeds.
Permalink | | Email this | CommentsHere’s Apple’s newly printed apology to Samsung, in case you missed it
While Apple's still rewriting its online apology, the printed versions, detailing that Samsung's tablets did not infringe on Cupertino's iPad designs, have finally started to appear. Spotted on page five of The Guardian today, it doesn't look much like the Apple advertising we're used to -- we actually glossed over the admission when we first picked up the paper. Oh, and good luck typing up those links.
Filed under: Tablets, Apple, Samsung
Here's Apple's newly printed apology to Samsung, in case you missed it originally appeared on Engadget on Fri, 02 Nov 2012 07:11:00 EDT. Please see our terms for use of feeds.
Permalink | | Email this | CommentsEditorial: Apple apologies actually aren’t that infrequent, and that’s okay
Today, Tim Cook made his first major apology as the CEO of Apple. It probably won't be his last. Despite the obvious knee-jerk reaction regarding the Maps debacle, it's actually interesting that this particular scenario is yet another example of humans having extraordinarily short-term memories. It's the same reason that whatever game we most recently saw is the "best or worst ever." (Packers v. Seahawks 09.24.2012, I'm looking at you.) In truth, Apple has a fairly solid history of ingesting pride in the iPhone era, when it surged headfirst into the realm of serving consumers in a way that it never had before. And moreover, hearing Cook apologize isn't something that should be mocked or berated; one can only hope that more companies of all shapes and sizes develop a policy of listening and reacting. Allow me to explain.
Continue reading Editorial: Apple apologies actually aren't that infrequent, and that's okay
Filed under: Cellphones, Apple
Editorial: Apple apologies actually aren't that infrequent, and that's okay originally appeared on Engadget on Fri, 28 Sep 2012 11:28:00 EDT. Please see our terms for use of feeds.
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