Tag Archives: Customer satisfaction

Galaxy Note 4 Tops Survey Conducted By American Customer Satisfaction Index (ACSI).

Posted on by

Yes, you heard it right! Smartphone users is US are more satisfied with the quality and performance of the Samsung's Galaxy Note 4 than any of this year's Apple's flagship Smartphones. This should...

Survey reveals Samsung enjoys more customer loyalty than Apple

Posted on by

It’s apparently easier to claim that you are loyal to a brand which enjoys permanent spotlight than actually practicing it in real life. Though Apple fans have been looked upon with skepticism every...

Apple takes the lead in US customer satisfaction study

Posted on by

J.D. Powers studied a quite useful segment of customer satisfaction when it comes to phones within the US and what the findings have come out to be can be taken as rather surprising as they have...

People Dump Their Cable Providers for these Reasons

Posted on by

Reducing customer departures and defections has become a chief priority for most communications service providers as markets mature and competition intensifies. So why do high levels of customer...

Apple Grabs the Top Spot in the Customer Satisfaction Ranking of Personal Computers

Posted on by

The American Customer Satisfaction Index (ACSI) declares that Apple has achieved the top position in the ranking  of customer satisfaction of personal computers. It is the tenth consecutive time...

Apple Slips to a Four-Year Low in the Latest Online Customer Satisfaction Survey

Posted on by

Apple has seen its ranking in an online customer satisfaction survey shrink to a four-year low. The survey was conducted by ForeSee and is an annual Holiday E-Retail Satisfaction Index. The survey...