Tag Archives: error

Google Play ‘Package File Invalid’ error acknowledged in support page, no fix yet

Posted on by

Google Play 'Package File Invalid' error acknowledged in support page, no fix yet

An updated version of the Google Play app began rolling out to handsets a few days ago without much fanfare, but now it's getting more attention for unpleasant reasons: a glaring bug. Some users wielding the latest version of the marketplace have reported seeing a "Package File Invalid" error when downloading or updating select apps, and now Google has acknowledged the software hiccup in a freshly-created support page. Mountain View says there aren't any workarounds for the glitch as of now, but it's "currently investigating a permanent solution." There's no ETA for a fix just yet, but Page and Co. promise they'll update the listing with developments.

Filed under: , ,

Comments

Via: Android Community

Source: Google Support

PayPal mistakenly informs users they’ve won 500 euros in a comedy of errors

Posted on by

DNP PayPal mistakenly informs users they've won 500 euros in a comedy of errors

Most of us who receive an email stating we're lucky winners of 500 units of cash money from PayPal might brush it off as a phishing scam. But what happens if the email looks legit? And what if PayPal was genuinely running a promotional campaign offering that amount to 10 random people each day, as long as they used the service that week? You'd be forgiven for believing it. That's exactly what happened to some PayPal users in Germany yesterday when they received an official email stating they've won 500 euros. So they rushed to their PayPal accounts only to find... nothing. You see, PayPal did actually send those emails, but it did so accidentally. PayPal Germany offered a mea culpa on its Facebook page, stating that it was "due to a technical error" and winners have not yet been chosen. Oops. Maybe PayPal should consider giving that money away anyway; it could stand to improve its image after all.

Filed under:

Comments

Via: The Next Web

Source: PayPal Deutschland (Facebook)

Xbox Live outage temporarily disconnecting cloud storage for some users (update: restored, free month of XBL)

Posted on by

Xbox Live outage temporarily disconnecting cloud storage for some users

Microsoft added a cloud storage feature to the Xbox 360 in its fall 2011 dashboard update, but today an outage has taken it offline for the last several hours and counting. As noted by Joystiq, trying to access your cloud saves is resulting in a 0x807b0198 error for many, although other parts of XBL like streaming video services and multiplayer gaming profiles are unaffected. For the moment, we were able to copy/move some of our saves from the cloud cache on our hard drive (Settings --> storage --> cloud storage) to the normal hard drive section, and access them from there. Your mileage may vary, but otherwise you'll just need to keep an eye out the XBL dashboard status page to see when things are back to normal. There's no word yet on when it will be fully restored, but a message there says engineers are working on a fix. We're not missing the old "gamertag recovery" feature the cloud system replaced and upgraded, but any significant outage is certainly enough to make us think about keeping our saves backed up on a memory card in a safe place -- just in case.

Update: We noticed our cloud saves were back online early Sunday although the status page indicated work was continuing, and now (3AM ET~ Monday) Major Nelson and Xbox Support have tweeted that the issues are resolved. Additionally, General Manager of Xbox Live Alex Garden said in a post on MN's blog that the reason it took so long to restore was to ensure the integrity of all game saves. The small silver lining for those affected? A free month of Xbox Live Gold will be automatically added to their subscriptions.

Filed under:

Comments

Via: Joystiq

Source: Xbox Live status, Xbox Support (Twitter), Major Nelson

Australian Police Deem iOS Maps Unsafe & “Potentially Lethal”

Posted on by

OK, so maybe iOS Maps won’t kill you, but the police in Victoria, Australia have issued a warning to motorists, advising them not to rely on Apple Maps for directions in the town of Mildura.

apple maps mildura australia

Purple pin represents actual location of Mildura; red pin represents original incorrect location.

The location error led several drivers to become stranded in the remote Murray-Sunset National Park. The error placed Mildura 45 miles from its actual location. The police responded by describing the use of the app to navigate as “potentially life-threatening.” I’ve never heard of Google Maps killing anyone. At least not a human.

Actually, the incorrect location was included in the official Australian Gazetteer, so it’s not entirely Apple’s fault. Apple has since fixed the issue, but this is just one more a reason why they should have kept Google Maps in the first place. The text label on Apple’s maps has not yet been updated to show the correct location, but searches for and directions to the town show the right place, so you won’t need to worry anymore. However, it definitely makes you wonder what else Apple got wrong in iOS 6 Maps.

[via The Register via MacRumors]

Apple TV 5.1 update causing issues for many, downgrading cited as popular solution

Posted on by

Apple TV 51 update causing issues for many, downgrading cited as popular solution

Whenever you get the urge to ingest an update without doing a bit of research, just remember: things don't always end with streamers falling and glasses raised. Such is the case with the latest Apple TV update, which arrived back in September as v5.1. At the time, it promised users the ability to tap into Shared Photo Streams and to easily switch between iTunes accounts. Now, however, Apple's support boards are rolling with comments about the update. In fact, many users are reporting that the update has killed their device entirely, with most everyone else hitting up links to downgrade in an attempt to dodge the Reaper. Are you amongst the troubled? Let us know how things are going for you in comments below -- particularly if you've stumbled upon a bulletproof solution.

Filed under: , ,

Comments

Via: TUAW

Source: Apple Support Forums

Poll: Are you having problems downloading Mountain Lion?

Posted on by

We've been fielding a number of tips this morning from eager Apple users who have been experiencing issues downloading Apple's latest operating system update. There's the usual round of server errors that come with major software upgrades and some issues with those download codes provided for folks who recently picked up a new Mac. We confirmed the issue with Apple support, who told us to try again in about an hour. Have your Mountain Lion dreams been temporarily put on hold? Let us know in the poll below, and please sound off in the comments.

View Poll

Poll: Are you having problems downloading Mountain Lion? originally appeared on Engadget on Wed, 25 Jul 2012 11:29:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments

Canon confirms PowerShot S100 lens error, offers free repair for affected cams

Posted on by

Canon confirms PowerShot S100 lens error, offers free repair for affected cams

Select PowerShot S100 cameras are encountering a lens error, Canon confirmed on its Product Advisories page. An undisclosed number of the high-end point-and-shoots have had issues with a "disconnected part inside the camera," which causes the optic to malfunction. Canon suggests that the issue may be connected with exposure to heat or humidity, but regardless of the cause, the company is offering free repairs, even for out-of-warranty cameras -- assuming the issue is caused by this specific part. Qualifying S100s should have a serial number that begins with any number ranging from 29 though 41 (29xxxxxxxxxx, for example), and this specific offer only covers residents of the US and Puerto Rico, though owners in other countries should be able to reach out to their local support centers for assistance. You'll find the full advisory at the source link below.

Canon confirms PowerShot S100 lens error, offers free repair for affected cams originally appeared on Engadget on Mon, 02 Jul 2012 16:43:00 EDT. Please see our terms for use of feeds.

Permalink The Verge  |  sourceCanon USA  | Email this | Comments

Apple Thunderbolt Software Update causing sporadic errors, frozen boot screens

Posted on by

Apple Thunderbolt Software Update causing sporadic errors, frozen boot screens

Software updates can be a bit of a mixed bag -- just ask anyone who's ever been on the other side of a botched firmware install. While many users react with itchy trigger fingers to download the goods, the more prudent (read: hardened) prefer to hold off in the event potentially crippling bugs creep on out. So, it comes as no great surprise that Apple's recently issued Thunderbolt update version 1.2 -- intended to add support for a Gigabit Ethernet Adapter -- is subjecting a portion of frustrated users to unexpected errors and frozen boot screens. Currently, the only officially sanctioned remedy seems to be a fresh install of OS X Lion. So, if you haven't already taken the plunge on this minor feature add-on, you'd be well advised to wait it out.

Apple Thunderbolt Software Update causing sporadic errors, frozen boot screens originally appeared on Engadget on Wed, 13 Jun 2012 01:05:00 EDT. Please see our terms for use of feeds.

Permalink 9to5Mac  |  sourceTidBits, Apple, (2)  | Email this | Comments

Netflix explains its recommendation system, can’t find a reason for Adam Sandler’s last movie

Posted on by
Netflix explains its recommendation system, can't find a reason for Adam Sandler's last movie
In case you've been wondering why Netflix tends to recommend the movies it does, there's a post on the company's Tech Blog breaking down the various levels of its system. Remember the Netflix Prize contest? Teams of researchers produced competing algorithms capable of more accurately predicting how members would rate movies, but while some of the early winning efforts are still in use, the million dollar solution was never implemented because the potential gains were too small to justify the engineering effort needed. Additionally, while Netflix still hasn't implemented individual profiles for household members yet, the blog indicates it does try to recommend something for everyone, seeking both accuracy and diversity -- which may explain some of more out there picks in our personal "recommended for you" list. Where available (read: outside the US) Facebook integration plays a part too, as well as a variety of information used to find movies similar to those previously viewed. The proof of how all these parts come together is ultimately judged by the viewers, so while we wait for part two of the post with more data to pore over -- is Netflix managing to accurately pull any flicks you want to watch out of its catalog?

Netflix explains its recommendation system, can't find a reason for Adam Sandler's last movie originally appeared on Engadget on Sun, 08 Apr 2012 11:06:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceNetflix Tech Blog  | Email this | Comments