American Airlines to hand out Galaxy Note ‘tablets’ to 17,000 flight attendants (video)

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Things aren't all Champagne and caviar over at American Airlines, not that you'd know it from the company's latest press release. The Dallas-based air carrier just shared a plan to outfit all of its flight attendants with Samsung Galaxy Notes beginning later this year. The rollout will continue through the middle of 2013, at which point each of the airline's 17,000 cabin crew members will have their very own "tablet," which they'll use to manage flight manifests, track premium passenger meal preferences and monitor weather and gate information in real-time, on WiFi-equipped flights. Eventually, the handsets will also include the flight attendant manual, along with additional features, such as processing for in-flight meal and drink purchases (pending FAA approval).

Though the Galaxy Note II will likely be available by the time the program begins, the press release references a 5.3-inch display, which would imply the previous-gen handset. Sadly, this Note of excitement comes alongside news that some 11,000 American mechanics and ground workers could get a pink slip come November -- as frequent air travelers ourselves, we're genuinely sorry to hear that, and we don't want any gadget to overshadow the airline's ongoing troubles and the unfortunate fate of hardworking employees. You can catch that angle at the coverage link below, then read all about the Note program just after the break.

Continue reading American Airlines to hand out Galaxy Note 'tablets' to 17,000 flight attendants (video)

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American Airlines to hand out Galaxy Note 'tablets' to 17,000 flight attendants (video) originally appeared on Engadget on Wed, 19 Sep 2012 12:40:00 EDT. Please see our terms for use of feeds.

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Gogo gets the green light to provide in-flight WiFi over Canada

Gogo gets the green light to provide in-flight WiFi in Canada

Folks over in the US of A have been utilizing Gogo's up-in-the-air wireless amenities for quite some time now, which isn't something we can say about our dear neighbors from The Great White North -- unless, of course, you count the company's current Aircell's Gogo Biz service. That said, Gogo's finally received the go-ahead to bring its in-flight WiFi goods to both commercial and business planes that are traveling within Canada and cross-border to the States, allowing the internet provider to deliver "seamless service" all-around. According to Gogo, the network will be fully operational by the end of next year, with the company assuring fellow Canadians that they, too, can "soon experience the same technology that has a proven track record of performance and reliability in the U.S." Hit the PR below to delve into the formal nitty-gritty.

Continue reading Gogo gets the green light to provide in-flight WiFi over Canada

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Gogo gets the green light to provide in-flight WiFi over Canada originally appeared on Engadget on Tue, 28 Aug 2012 15:31:00 EDT. Please see our terms for use of feeds.

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United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps

It won't be enough to cancel out the Engadget editor using in-flight WiFi to upload photo galleries (sorry, guys), but it should make web surfing from coach a little less tedious. United has just announced that it will be upgrading its Gogo in-air WiFi service to take advantage of Gogo's enhanced ATG-4 service, which promises to bump speeds from the current 3.1 Mbps to 9.8 Mbps using directional antennae, dual modems and EV-DO Rev. B. Before you get too excited, though, keep in mind that United has so far only committed to retrofitting its premium service fleet, which includes 13 planes that fly between New York's JFK and either LAX or SFO.

Continue reading United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps

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United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps originally appeared on Engadget on Sat, 21 Jul 2012 03:07:00 EDT. Please see our terms for use of feeds.

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Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and our sanity (video)

Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and sanity in the process video

Qantas just upped the ante for its Australian counterparts Jetstar and Virgin in the airline tablet wars. Following an earlier trial, the transporter plans to hand out free iPads to all of its passengers -- not just the high-flyers in business-class, like with Jetstar's iPads or Virgin's Galaxy Tabs -- on every Boeing 767 aircraft in the fleet. The rollout, which starts in the last quarter of the year, will let those bored in the back seats watch an equally free 200 hours' worth of QStreaming audio and video. Don't confuse the gesture with a sudden bout of altruism on Qantas' part, however. The pound-and-a-half weight of a current iPad sheds the tremendous amount of weight that would normally be needed for a conventional in-flight entertainment system built into the headrest, which on a typical 375-seat 767 could see the iPads pay for themselves within years, if not sooner. The option will give many Aussies something to look forward to for their domestic summer vacations. In the meantime, hop past the break for a Qantas video explaining how QStreaming worked during the original trial run.

Continue reading Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and our sanity (video)

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Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and our sanity (video) originally appeared on Engadget on Fri, 20 Jul 2012 15:29:00 EDT. Please see our terms for use of feeds.

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Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013

Delta Airlines isn't a stranger to offering WiFi on many of its domestic US flights, but using Gogo's air-to-ground connection setup has essentially kept it from taking off over the seas. That's all set to change come 2013, however, as 150 of Delta's long-haul aircraft will make use of all those high-bandwidth Ku-band capacity satellites that Gogo has been acquiring over the past few months. The updated setup will ensure that you can update your Facebook status over the likes of the Atlantic, but it won't be fully rolled out until about 2015. By that time, the airline estimates it'll be operating around 1,000 Gogo-equipped aircraft worldwide -- not too shabby. If anything, the wait to hit 10,000 feet is surely going be more interesting for all the international work-a-holics out there. Hit up the press release after the break for more details in the meantime.

Continue reading Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013

Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013 originally appeared on Engadget on Fri, 29 Jun 2012 10:44:00 EDT. Please see our terms for use of feeds.

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The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

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When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.

Continue reading The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi originally appeared on Engadget on Wed, 11 Apr 2012 12:00:00 EDT. Please see our terms for use of feeds.

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