Inside Apple’s redesigned ‘cube’ store in New York City

Just in time for the launch of the iPhone 11 and iPhone 11 Pro, Apple is finally re-opening the doors to its flagship store on Fifth Avenue in New York City. Better known as "the cube," the iconic 77,000 square feet space has been closed for renovati...

Apple offers next-day repairs for faulty MacBook keyboards

After years of user complaints, it looks like Apple is starting to prioritize repairs for busted MacBook and MacBook Pro keyboards. According to a memo obtained by Mac Rumors, Apple has started to stock its retail locations with necessary parts so Ge...

Bed bugs force Apple to temporarily close 24-hour Fifth Avenue store

The 24-hour Apple Store on New York City's Fifth Avenue was visited by some unwelcome guests. Staff were ordered to double bag their belongings last Friday after a bed bug was spotted in a manager's office, the New York Post reports. Critters were sp...

Apple will repair iPhones with third-party batteries

In a change to its longstanding policy, Apple is apparently repairing iPhones with third-party batteries at its Genius Bars and Apple Authorized Service Providers. This is a about-face from its previous stance, which was to refuse repairs on iPhones...