Tag Archives: Microsoft Dynamics CRM

Google and the Social CRM Business

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Relax, CRM vendors. Google is not getting into the customer relationship management business (CRM) anytime soon. But they should. Google seems to understand the Social CRM needs of small and medium...

Helping Sell Ice to Eskimos – Salesfusion Raises Series B

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In the old days marketing consisted of taking out an advertisement in a newspaper or on the wireless. Oh for those simple times. We now have a massively complex set of tools aimed at automating...

Microsoft Just Put These 3 Companies Out Of Business

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Zendesk. Autotask. Freshdesk. These are three great little companies that make three excellent help desk/customer service management applications. But they, like others in this niche, could be in...