Disney nabs the broadcast and streaming rights to the Grammys away from CBS

CBS’ long-standing deal with the Grammys appears to be coming to an end. The Hollywood Reporter announced that the Grammy Awards inked a new deal that will move the music awards ceremony to ABC, Hulu and Disney+ starting in 2027.

CBS will still be able to broadcast the Grammys in 2025 and 2026 on its broadcast network and its streaming service Paramount+, where the show has been available for a few years. Then the awards broadcast moves to its new home in 2027. The new deal will also keep the Grammys on ABC and its sister streaming sites through 2036.

Getting the Grammys is a huge coup for the Disney media empire. ABC is also the home of the Oscars. The current deal keeps the Academy Awards on its network at least until 2028.

The Grammys and the Oscars are also the two most watched awards broadcasts in the television industry. The last Grammy Awards attracted an audience of 16.9 million viewers this year. The 96th annual Academy Awards registered 19.5 million viewers in March, the biggest audience for any award show since 2020.

This article originally appeared on Engadget at https://www.engadget.com/entertainment/streaming/disney-nabs-the-broadcast-and-streaming-rights-to-the-grammys-away-from-cbs-214212558.html?src=rss

The UK government will investigate Ticketmaster’s dynamic pricing model after Oasis chaos

It's not only Taylor Swift fans and the US government who aren't happy about Ticketmaster. The UK government is set to look into the company's dynamic pricing model after millions of Oasis fans scrambled for tickets to the band's reunion tour over the weekend.

Once fans got through hours-long queues to make their purchase, some found that the price of a standing ticket was suddenly 2.5 times more expensive — in one case, going up from £135 to £337.50 ($177 to $444). Ticketmaster often gives customers just seconds to decide whether to complete a purchase once tickets are in their cart, so they don't have much time to determine whether such a hefty price increase is worth it.

Many fans didn't manage to buy Oasis tickets before they sold out on Ticketmaster. So, if they really want to see Liam and Noel Gallagher on stage together for the first time in 16 years, they may have to resort to resale sites where some touts are trying to sell tickets for nearly $8,000 each.

The chaos and complaints about the dynamic pricing model caught the attention of Lisa Nandy, the UK's culture secretary. Nandy said it was "depressing to see vastly inflated prices excluding ordinary fans from having a chance of enjoying their favorite band live," according to The Guardian.

“This government is committed to putting fans back at the heart of music. So we will include issues around the transparency and use of dynamic pricing, including the technology around queueing systems which incentivise it, in our forthcoming consultation on consumer protections for ticket resales," Nandy said. "Working with artists, industry and fans, we can create a fairer system that ends the scourge of touts, rip-off resales and ensures tickets at fair prices.”

Before the Labour Party won July's general election, leader Sir Keir Starmer vowed to cap resale ticket prices for music and sports events. The government announced it would hold a consultation into the secondary-ticket market this fall and the issue of dynamic pricing will now be factored in.

Ticketmaster doesn't set prices itself. The company said that's a decision for event organizers. In other words, the promoters. But artists have a say as well. Swift, Ed Sheeran and The Cure are among the big names who have opted not to use dynamic pricing on recent tours. However, Bruce Springsteen caused a stir in 2022 when he said he'd use the model.

Meanwhile, Ticketmaster is in hot water Stateside. In May, the Justice Department and dozens of state and district attorneys general filed an antitrust suit in an attempt to break up Ticketmaster owner Live Nation, claiming it held an unlawful monopoly over the live entertainment industry.

This article originally appeared on Engadget at https://www.engadget.com/big-tech/the-uk-government-will-investigate-ticketmasters-dynamic-pricing-model-after-oasis-chaos-195446622.html?src=rss

Hackers reverse-engineer Ticketmaster’s barcode system to unlock resales on other platforms

Scalpers have used a security researcher’s findings to reverse-engineer “nontransferable” digital tickets from Ticketmaster and AXS, allowing transfers outside their apps. The workaround was revealed in a lawsuit AXS filed in May against third-party brokers adopting the practice, according to 404 Media, which first reported the news.

The saga began in February when an anonymous security researcher, going by the pseudonym Conduition, published technical details about how Ticketmaster generates its electronic tickets. If you aren’t already familiar with how modern e-ticketing systems work, Ticketmaster and AXS lock ticket resales inside their platforms, preventing transfers on third-party services like SeatGeek and StubHub. (For higher-priority events, they often take it a step further by prohibiting transfers to other accounts on the same platform.)

Although the companies claim the practice is strictly a security measure, it also conveniently allows them to control how and when their tickets are resold. (Yay, capitalism?)

Side-by-side phone screenshots of the Ticketmaster app showing event barcodes.
Ticketmaster

Ticketmaster and AXS create their “nontransferable” tickets using rotating barcodes that change every few seconds, preventing working screenshots or printouts. On the back end, it uses similar underlying tech similar to two-factor authentication apps. In addition, the codes are only generated shortly before an event starts, limiting the window for sharing them outside the apps. Without interference from outside parties, the platforms get to lock ticket buyers into their own resale services, giving them vertical control of the entire ecosystem.

That’s where the hackers come in. Using Conduition’s published findings, they extracted the platforms’ secret tokens that generate new tickets, using an Android phone with its Chrome browser connected to Chrome DevTools on a desktop PC. Using the tokens, they create a parallel ticketing infrastructure that regenerates genuine barcodes on other platforms, allowing them to sell working tickets on platforms Ticketmaster and AXS don’t allow. Online reports claim the parallel tickets often work at the gates.

According to 404 Media, AXS’ lawsuit accuses the defendants of selling “counterfeit” tickets (even though they usually work) to “unsuspecting customers.” The court documents allegedly describe the parallel tickets as “created, in whole or in part by one or more of the Defendants illicitly accessing and then mimicking, emulating, or copying tickets from the AXS Platform.”

AXS’ lawsuit claims the company doesn’t know how the hackers are doing it. The promise of essentially jailbreaking Ticketmaster is so lucrative that several brokers have reportedly tried hiring Conduition to help them build their own parallel ticket-generating platforms. Services already operating on the researcher’s findings go by names like Secure.Tickets, Amosa App, Virtual Barcode Distribution and Verified-Ticket.com.

404 Media’s entire story is worth reading. More technically minded folks may take an interest in Conduition’s earlier findings, which illustrate what the ticketing behemoths are doing on their back ends to keep the entire ecosystems in their clutches.

This article originally appeared on Engadget at https://www.engadget.com/hackers-reverse-engineer-ticketmasters-barcode-system-to-unlock-resales-on-other-platforms-194826061.html?src=rss

Uber will soon let you reserve a shuttle to get home from a big concert or ballgame

Google I/O isn’t the only tech-adjacent event this week. Uber just held its annual GO-GET event and announced a whole bunch of new features coming to the rideshare platform/taxi app/whatever you wanna call it. Much of this news concerns shuttles and expanded ride sharing options, specifically a new option called Uber Shuttle.

This lets users reserve up to five seats up to seven days in advance for transportation to and from major events like concerts and basketball games, though it's also available for trips to the airport. The company brags that this feature is particularly budget-friendly, noting that each rider will pay “a fraction of the price of an UberX.” The company promises that these rides will not be impacted by surge pricing. It’s also worth noting that these shuttles are only for events listed in the app, which is kind of a bummer. 

Uber has partnered with Live Nation to bring these shuttles to certain venues throughout the summer, including Miami’s Hard Rock Stadium and Charlotte’s PNC Pavilion. These Uber Shuttles won’t be your typical Nissan Sentra or Toyota Camry. They are actual shuttles that hold anywhere from 14 to 55 occupants. The company says each driver will be commercially licensed to operate a large transport vehicle.

Rideshare companies have been trying to crack the "rebranded bus" for a while now. Uber tried something in 2015, called Uber Hop, which was meant to group more riders together who are on a similar route. It didn't last, but Uber Pool shared rides were a thing for years until the pandemic. This time, Uber's effort is strictly targeted at events, trying to fill a gap that exists in places where public transportation to and from venues isn't terribly efficient thanks to our country's reliance on cars.

GO-GET wasn't just about shuttles with a fresh coat of Silicon Valley paint. UberX Share, the company's replacement for Uber Pool that launched in 2023, is getting a new feature that lets users schedule shared rides in advance to save a bit of money. The company notes that an average rider should save around 25 percent per ride using this tool when compared to a regular trip with UberX.

It says this is “perfect for commutes,” as the company has seen data that rides during traditional commuting hours have shot up recently. Uber also says its “intentionally launching this new offering in cities that have experienced some of the highest rates of employees returning to office.” This includes New York City, Los Angeles, Chicago, San Francisco, San Diego and Atlanta, with more locations to be added in the near future.

The company also announced Uber Caregiver, which lets people book rides for loved ones to doctors appointments and the like. Eventually, you'll also be able to use it to get things like groceries or over-the-counter medication delivered as well. If you're caring for someone, they can add you in their Uber app as a designated Caregiver, which then gives you the option to do things like booking a ride. Uber says you'll also be able to apply insurance benefits — so if the person you're caring for is on a program that provides a set number of rides to a medical services center, for example, those things can be applied in the app to save you out-of-pocket cash. Caregiver will roll out this summer, starting with ride booking options.

The app being used to order Costco.
Uber

Food delivery platform Uber Eats is getting a couple of updates. The company has added Costco to its lineup of retail delivery offerings. Costco members will not only get stuff delivered, but should get an additional discount on top of membership privileges. Finally, Uber Eats Lists is a new way for people to decide on what to nosh on. This allows users to peruse restaurant recommendations from friends and local foodies. Uber says this “makes it easy to explore a new city or switch up your go-tos.” The service launches in July in NYC and Chicago, with more cities to come.

Regular Uber users should look out for these features throughout the summer, though not if they live in Minneapolis. Uber’s pulling up stakes after the city council voted to increase driver pay. It would rather leave a bustling metropolis than abide by a slight pay increase. After all, the idea of fair pay could spread and infect the innocent minds of Uber drivers everywhere. Long live the totally healthy and normal gig economy.

Correction, May 15 2024, 2:45PM ET: This story has been updated to correct information about Uber Caregiver and to clarify that surge pricing does not apply to the Uber Shuttle service. The headline has also been updated.

This article originally appeared on Engadget at https://www.engadget.com/uber-will-soon-let-you-reserve-a-shuttle-to-get-home-from-a-big-concert-or-ballgame-160727564.html?src=rss

Uber will soon let you reserve a shuttle to get home from a big concert or ballgame

Google I/O isn’t the only tech-adjacent event this week. Uber just held its annual GO-GET event and announced a whole bunch of new features coming to the rideshare platform/taxi app/whatever you wanna call it. Much of this news concerns shuttles and expanded ride sharing options, specifically a new option called Uber Shuttle.

This lets users reserve up to five seats up to seven days in advance for transportation to and from major events like concerts and basketball games, though it's also available for trips to the airport. The company brags that this feature is particularly budget-friendly, noting that each rider will pay “a fraction of the price of an UberX.” The company promises that these rides will not be impacted by surge pricing. It’s also worth noting that these shuttles are only for events listed in the app, which is kind of a bummer. 

Uber has partnered with Live Nation to bring these shuttles to certain venues throughout the summer, including Miami’s Hard Rock Stadium and Charlotte’s PNC Pavilion. These Uber Shuttles won’t be your typical Nissan Sentra or Toyota Camry. They are actual shuttles that hold anywhere from 14 to 55 occupants. The company says each driver will be commercially licensed to operate a large transport vehicle.

Rideshare companies have been trying to crack the "rebranded bus" for a while now. Uber tried something in 2015, called Uber Hop, which was meant to group more riders together who are on a similar route. It didn't last, but Uber Pool shared rides were a thing for years until the pandemic. This time, Uber's effort is strictly targeted at events, trying to fill a gap that exists in places where public transportation to and from venues isn't terribly efficient thanks to our country's reliance on cars.

GO-GET wasn't just about shuttles with a fresh coat of Silicon Valley paint. UberX Share, the company's replacement for Uber Pool that launched in 2023, is getting a new feature that lets users schedule shared rides in advance to save a bit of money. The company notes that an average rider should save around 25 percent per ride using this tool when compared to a regular trip with UberX.

It says this is “perfect for commutes,” as the company has seen data that rides during traditional commuting hours have shot up recently. Uber also says its “intentionally launching this new offering in cities that have experienced some of the highest rates of employees returning to office.” This includes New York City, Los Angeles, Chicago, San Francisco, San Diego and Atlanta, with more locations to be added in the near future.

The company also announced Uber Caregiver, which lets people book rides for loved ones to doctors appointments and the like. Eventually, you'll also be able to use it to get things like groceries or over-the-counter medication delivered as well. If you're caring for someone, they can add you in their Uber app as a designated Caregiver, which then gives you the option to do things like booking a ride. Uber says you'll also be able to apply insurance benefits — so if the person you're caring for is on a program that provides a set number of rides to a medical services center, for example, those things can be applied in the app to save you out-of-pocket cash. Caregiver will roll out this summer, starting with ride booking options.

The app being used to order Costco.
Uber

Food delivery platform Uber Eats is getting a couple of updates. The company has added Costco to its lineup of retail delivery offerings. Costco members will not only get stuff delivered, but should get an additional discount on top of membership privileges. Finally, Uber Eats Lists is a new way for people to decide on what to nosh on. This allows users to peruse restaurant recommendations from friends and local foodies. Uber says this “makes it easy to explore a new city or switch up your go-tos.” The service launches in July in NYC and Chicago, with more cities to come.

Regular Uber users should look out for these features throughout the summer, though not if they live in Minneapolis. Uber’s pulling up stakes after the city council voted to increase driver pay. It would rather leave a bustling metropolis than abide by a slight pay increase. After all, the idea of fair pay could spread and infect the innocent minds of Uber drivers everywhere. Long live the totally healthy and normal gig economy.

Correction, May 15 2024, 2:45PM ET: This story has been updated to correct information about Uber Caregiver and to clarify that surge pricing does not apply to the Uber Shuttle service. The headline has also been updated.

This article originally appeared on Engadget at https://www.engadget.com/uber-will-soon-let-you-reserve-a-shuttle-to-get-home-from-a-big-concert-or-ballgame-160727564.html?src=rss

Netflix will stream the Mark Twain Prize honoring Kevin Hart on May 11

Netflix is the new streaming home of the Mark Twain Prize for American Humor as part of a multiyear deal. This year's prize is going to Kevin Hart, who is being honored for his "extraordinary contributions to the genre and his impressive achievements across comedy, film and television." The likes of Dave Chappelle, Jimmy Fallon, Tiffany Haddish, Regina Hall, Chelsea Handler, Nelly, Chris Rock and Jerry Seinfeld are set to pay tribute to Hart (and perhaps roast him a bit) at the ceremony. For what it's worth, Hart inked a multiyear movie deal with Netflix in 2021.

The Mark Twain Prize is in its 25th year and it's perhaps one of the most prestigious comedy awards in the US. It's awarded to those who have had "an impact on American society in ways similar to the distinguished 19th-century novelist and essayist Samuel Clemens, best known as Mark Twain," a press release notes. Previous recipients include Richard Pryor, Whoopi Goldberg, Lily Tomlin, Lorne Michaels, Steve Martin, Billy Crystal, George Carlin, Tina Fey, Will Ferrell, Carol Burnett, Eddie Murphy, Bill Murray, David Letterman, Julia Louis-Dreyfus, Jon Stewart and Adam Sandler.

The ceremony takes place on March 24 at the Kennedy Center Concert Hall in Washington DC. You'll be able to watch it when it hits Netflix on May 11. That's during the Netflix is a Joke festival, a series of stand-up shows taking place in Los Angeles that will also stream on the platform. Netflix has a rich history of comedy specials and shows at this point, so it seems like a natural fit for the Mark Twain Prize, which was previously broadcast on Comedy Central, PBS and CNN.

This article originally appeared on Engadget at https://www.engadget.com/netflix-will-stream-the-mark-twain-prize-honoring-kevin-hart-on-may-11-162300362.html?src=rss

TikTok’s Ticketmaster integration expands to users outside the US

Back in August, TikTok teamed up with Ticketmaster to allow artists to sell tickets to live events directly through the social media app. The service, however, was exclusive to the US, until now. TikTok just announced the partnership with Ticketmaster now extends to more than 20 countries throughout North America and Europe, in addition to Australia and the UK.

The tool only applies to artists officially certified by the platform, though TikTok says that amounts to more than 75,000 entertainers and event providers. The functionality is simple. The artist embeds a link to a relevant Ticketmaster event on a video. Users click a link on the bottom left of the screen and purchase a ticket, but we encourage would-be buyers to keep an eye on those hidden fees.

Music is the primary motivator here, but you can snag tickets for comedy shows and sporting events, among other types of entertainment. TikTok boasts that the program has already supported successful ticketing campaigns for artists like Shania Twain, Burna Boy, The Kooks and many more, going on to say that there has been more than 2.5 billion views of videos that utilize the in-app ticketing feature since launch.

The tool’s available now for those living in newly-eligible countries, like Sweden, Switzerland, Poland and around 17 more. TikTok hasn’t announced future availability for additional locations, but a spokesperson has stated that the company is “very excited to see how the partnership with Ticketmaster will develop over time.”

Snapchat made a similar move last year, partnering with Ticketmaster to match users with nearby live concerts. However, TikTok’s method is more streamlined and should allow for quicker access to tickets.

This article originally appeared on Engadget at https://www.engadget.com/tiktoks-ticketmaster-integration-expands-to-users-outside-the-us-182324778.html?src=rss