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While the two events are entirely unrelated, a major service outage coinciding with potentially the biggest mobile of the year hitting stores worldwide is just plain old unlucky. Users of RIM's BlackBerry service in the EMEA region are at the wrong end of a network problem affecting BBM, email and internet. At the moment it doesn't appear to be of the vast and crippling scale as last time, but small consolation if you're one of the unlucky ones. RIM has acknowledged the issue, and you can bet the farm on the fact there is more than a handful of slightly stressed engineers on the case, hoping to keep customers from making that impulse purchase. Let us know in the comments if you're affected.
Update: We've just received this official statement from RIM in the UK:
"Our apologies to any customers impacted by the BlackBerry service issue today. We can confirm that services have been restored and are now operating normally."
Update 2: RIM has now issued a statement from CEO Thorsten Heins on the matter, in which he also apologizes and notes that up to six percent of the company's user base may have been affected with a "maximum delay of 3 hours in the delivery and reception of their messages."
I want to apologize to those BlackBerry customers in Europe and Africa who experienced an impact in their quality of service earlier this morning. The BlackBerry service is now fully restored and I can report that no data or messages were lost. Up to 6 percent of our user base may have been impacted. Preliminary analysis suggests that those customers may have experienced a maximum delay of 3 hours in the delivery and reception of their messages. We are conducting a full technical analysis of this quality of service issue and will report as soon as it concludes. I again want to apologize to those customers who were impacted today.
Filed under: Cellphones, Mobile
BlackBerry outage affecting users in Europe, Middle East and Africa (update: service restored?) originally appeared on Engadget on Fri, 21 Sep 2012 06:55:00 EDT. Please see our terms for use of feeds.
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In a world where IPv6 lives and IPv4 addresses are scarce, network providers must fight for survival... or at least, claim their IP blocks quickly. The RIPE NCC, the regional internet registry for Asia, Europe and the Middle East, warns that it's down to assigning its last set of 16.8 million IPv4 addresses as of this weekend. That sounds like a lot, but we'd do well to remember that the registry churned through about 5.2 million addresses in just the past two weeks. What's left won't be around for long, folks. To cut back on the number of Mad Max-style battles for dwindling resources, RIPE NCC is rationing out IPv4 for local registries in 1,024-address chunks -- and only to those who both have IPv6 assignments as well as proof of a need for IPv4. With just a bit more than half of the RIPE NCC's customers currently on IPv6, that could still trigger a shortfall among networks that haven't prepared for the internet protocol apocalypse. We'd advise that companies stock up on IPv6 supplies before launching the raiding parties.
Filed under: Networking, Internet, Alt
RIPE NCC handing out its last block of IPv4 addresses, tries to fend off internet survivalism originally appeared on Engadget on Sun, 16 Sep 2012 18:34:00 EDT. Please see our terms for use of feeds.
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If there is one thing you can't say about Google's mapping team, it's that they are a lazy bunch. Update after update puts paid to any of that kinda talk, and again, here's another example -- navigation for Android is now available in nine more countries. It's the Middle East and North Africa that get the attention this time, with Jordan, Egypt, Lebanon, Qatar, Algeria, Bahrain, Kuwait, UAE and Saudia Arabia all getting the update. The service comes complete with Arabic voice search as well as "search along route" for routes to near-by POIs that won't take you the long way round. You'll need Android 4.0 or above if you want in on the action, but it's available now for those that do.
Filed under: Internet, Software, Mobile
Google Maps Navigation for Android hits nine MENA nations, adds Arabic voice search originally appeared on Engadget on Fri, 14 Sep 2012 16:16:00 EDT. Please see our terms for use of feeds.
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Avanti has been beaming satellite broadband to Europe for awhile, but it's been tied to a subscription through carrier deals. That's a tough sell to customers who, by definition, don't want to be tied to anything -- which is why the company just launched prepaid satellite internet access for the continent. Although the Ka-band service's 4Mbps downstream and 1Mbps upstream speeds won't have anyone dropping their 330Mbps fiber anytime soon, the pay-as-you-go strategy will let travelers and rural dwellers get broadband in a pinch, no matter how spotty terrestrial access might get. Imagine Skype calls during Swiss ski vacations and you've got the gist of it. Carriers will resell the data in healthy doses of 1GB or larger, and Avanti is adamant that there won't be any nasty throttling surprises waiting in store. While exact prices will depend on partners, the provider isn't waiting for those details before it covers much of the Old World: its upcoming HYLAS 2 satellite (what you see above) will share the speed with Africa, the Caucasus region and the Middle East as of August 2nd, making it almost too easy for us to update Google+ in Georgia.
Filed under: Wireless, Networking
Avanti launches prepaid, Ka-band satellite internet access, wants us Yelping from the Alps originally appeared on Engadget on Mon, 23 Jul 2012 12:14:00 EDT. Please see our terms for use of feeds.
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While RIM's current fortunes are making plenty of execs nervously tug at their ties, there's still plenty of people cheerfully tapping away on BlackBerry keyboards -- especially in the Middle East. It makes at least some sense, then, to launch a big ole' flagship shop in Dubai. Teaming up with local carrier Axiom Telecom, the handset manufacturer is in the final negotiation stages for a 1,500 square-foot store. According to RIM, it's the first of several planned for the region and should mean plenty of places to snap up one of those (reassuringly?) expensive BlackBerry Porsche models on your next overseas trip. Business class, of course.
BlackBerry flagship store coming to Dubai, hopes you'll buy originally appeared on Engadget on Tue, 17 Apr 2012 17:11:00 EDT. Please see our terms for use of feeds.
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Continue reading Motorola Droid RAZR Maxx set to hit Europe and Middle East in May
Motorola Droid RAZR Maxx set to hit Europe and Middle East in May originally appeared on Engadget on Tue, 03 Apr 2012 18:27:00 EDT. Please see our terms for use of feeds.
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