The Product Management Logic of the FireEye-Mandiant Deal


The coverage of FireEye’s acquisition of Mandiant in most business publications (see reports in the New York Times and Wall Street Journal) has focused on the dynamic personalities of the CEOs...
    






Apple’s iPad Activations Were Strong But Not Spectacular On Christmas Day


Fiksu provides a Software Development Kit (SDK) for mobile devices that is used by a wide range of companies including 7 Eleven, Coca-Cola, Disney, Samsung and Zynga. It measures each device that use...
    






Best Treadmills Buying Guide


For those looking to lose weight as part of their New Year’s Eve resolutions for 2014, a trusty treadmill is the ideal piece of machinery. The models that come in the market range from the economical...
    






Quantenna wins prestigious 2013 Global Semiconductor Alliance Award


The prestigious awards are generally presented annually to outstanding semiconductor companies from anywhere in the world which have demonstrated excellence through their massive success, clear...
    






How Zappos Saved Christmas When A Third Of Retailers Screwed Up Delivery


Zappos founder Tony Hsieh’s famous obsession with customer service paid off this holiday season. The Amazon-owned online shoe emporium came out on top in a Christmas delivery stress test performed...
    






B2B Customer Service And The Anti-Amazon: Delivering Books For Authors (And Not By Drone)


As a customer service consultant and speaker, my feeling is that, at its heart, customer service is customer service, period.  It’s humans — and the systems and technology created by those humans —...
    






California Reaches Beyond Its Borders With Rules, From Ethanol To Eggs


Tharaldson Ethanol Plant No. 1 sits just west of Casselton, N.D., population 2,329, a gleaming collection of silver fermentation vats and grain-storage silos with capacity to produce 153 million...
    






Motorola Moto G smartphone shipments delayed thanks to Texas Ice Storm


There are a few things you expect when you live in Texas. We expect weather that changes by the hour and insanely high temperatures in the summer. One thing we don't expect in the winter is ice and...